could only be better if the pool was open

the entire hotel was clean, breakfast was really ud83dudc4d

parking was a little far from entrance and need more dinner options

there's good, ample parking

did not have breakfast at hotel

room was located next to the laundry-storage room and it was very noisy beginning at 5:00am

water view and being so close to awesome restaurants ud83dude0a bonus the outdoor pool on

easy in and out, free parking

beautiful location, great facilities, comfy room and beautiful pool. ample parking on site

location and pool!

i wish breakfast had been included in the price of the room.

parking was great, room was spacious and had all the conveniences

new, clean, friendly staff, great bay view, and breakfast!!!

i loved the kitchenette and the balcony

our upgraded room featured a fully equipped kitchen (including microwave, mini-fridge and dishwasher); as well

breakfast, room and location

pool and hot tub are great and we love it that they are pet friendly

spa tub in room was wonderful to soak in

it was pet friendly

breakfast is okay, ample parking and convenient location

therefore i did a load of laundry which i paid for and waited for

very clean and a great bay view! also loved the pool facilities.

a very thoughtful addition since the bar next door can be loud

wash cloths in the room from prior persons stay yet we re charged a non refundable pet fee despite our pet

our room was fabulous, loved the balcony, wonderful friendly helpful staff, nice little indoor pool and hot tub

24 hour laundry. i work during the hours of operation.

we went there at 1 and was told no laundry mat or towels available until

amenities, laundry

laundry room was out of order.

smoking rooms should have more ventilation and/or a window that opens and why not put hooks on the

but it was noisy with traffic and drink kids partying all night

our chef was fantastic and prepared a wonderful breakfast each morning

wifi was weak. need more variety at breakfast.

wind made it very loud trying to sleep, but that was not under the control of the bed and breakfast

spa bath was great

-- would be helpful --- the other staff were very nice -- one actually washed my clothes -- the laundry for the

the wifi was very good and a lot of restaurants nearby

parking was so easy and very close

guest drinking in parking lot

was good, breakfast was so good and the staff were so polite and nice they give us 24 hours service

no phone or clock in the room. bar and restaurant closed for renovations.

we ordered room service , no room to place the tray

room service was prompt but

great location, decent gym facilities, and really comfortable beds and pillows!

no grab bar in tub to exit safely

we were in room 323. it was noisy in the morning-garbage truck or laundry truck, etc.

is only 10-15min walk to downtown grate place with kids. room is large and comfortable

i loved the bar and menu choices. the pretzel and dip was amazing!

hall area leading to your room reeked of pet smells, the rooms are nice but not cleaned thoroughly, and lastly

really enjoyed the bar in the hotel

their breakfast is average at best and feels cheap given the cost of the venue

bar very expensive, 2 cocktails and 1 beer total $56

breakfast was good, only complaint was the coffee was not good

breakfast options are very limited and the qty

plastic breakfast plates and cutlery were extremely disappointing, the breakfast was ok but rather limited

breakfast could have been better.

clean, everything is new, shower/water pressure, customer service, free breakfast

it was clean, breakfast was good, the bed was extremely comfortable..

breakfast was a step up from the normal breakfast that is included

impressed with most everything. room service food was great

the gym had several pieces of cardio equipment not working. tv in gym didn t work.

that they made it safe to use the pool and hot tub during covid-19.

the staff is really friendly and the pool, jacuzzi, and gym are very clean and up-kept; essential oil clothes

gym facilities were robust and liked it was available 24 hours

also my watch was missing and was later recovered it was accidentally picked up with laundry but was returned

laundry room dryer kept stopping but that was a small thing compared to all the great service

and the laundry/linen bag, usually attached to hangers in the room, was not there

loved they offered a hot breakfast every morning, free parking, + a gym the pool didn t work, but there

clean, good parking, includes breakfast

told me they had to do laundry first every time i asked for clean towels or sheets

parking spots are just a little too small.

pool was closed damn it why i wanted to swim

room service was late, they passed on the complaint and are seeking improvements

was 25 mins away from where i requested it be near it was very outdated wifi kept going out on me and when i

the pool too much cleaning products

stains and dampness in the carpet in the room, and an oder

is plenty of parking

pool not available to the kids, breakfast food could have been warmer n offer more than sausage

the shuttle was a lovely break from driving and easy to use to go to the harbor

and what the hell is wrong with the spa tub

excellent hotel, the laundry was free, the breakfast was good and the personal very friendly.

there was no laundry bags in the closet too

frig and wifi worked great

no wifi in the room had to go to lobby

didn't tell me about wifi haven't received my receipt yet - probably took down wrong email since he wasn't

hot breakfast, big plus is free washer and dryer for laundry

fantastic staff...free laundry!!

the laundry room was not available as new machines were being put in, but that was the only problem

no pool and only one laundry room with one washer

free laundry

i had to walk into the laundry room with hotel staff to show them the replacement cover top i needed

when i went to front desk, i was told they ran out of them & had to throw the ones they in the laundry

check in, fridge and microwave in room, nice breakfast (also pool, laundry and fitness center, though i did not

this is a pet friendly hotel and my room smelled fantastic

wifi don t connect to my computer

still rehabbing so fitness room wasn t available nor laundry facilities

breakfast clean room laundry was one washer but it worked well

there is a laundry room available that takes credit cards, this was handy

good pool, well located , clear signs for guest laundry (always a must when travelling by motorcycle) wifi good

to change rooms because there was a smell in the bed i couldn t tell if it was urine or just damp laundry but

we were able to do laundry, and there was a workout room

they even have free laundry facility

with the suite free laundry, top of the line bathroom, it was better than i

gym was out of water and laundry area was dirty and missing remotes

i also liked that the kitchen is stocked with glasses, bowls and flatware

we took advantage of the pool and laundry area

was perfect, room was clean and good and parking lot was big so i don t had a problem trying to park my car

larger with an arrow pointing to the hotel, there were more breakfast options, and more visible parking from

breakfast was always hot and fresh

it also has a very nice breakfast, a pool, and a nice fitness room

you can do your laundry

self serve laundry available

well maybe the cost to do a load of laundry

there is a pool , laundry and a small gym

it had laundry services and we were able to wash our clothes

doing loads of laundry was very expensive

laundry room was shut down due to the floor being renovated

nice queen bed for two and super comfortable has a bathtub it's very home like and have a free laundry app for

the laundry and workout facilities were clean, and we did a mid-trip wash

staff helped us do laundry at their adjacent, ihg's sister property and then they coordinated a later check

more choices available for purchase like baby wipes or scented laundry soap would be great

it was nice to have access to the guest laundry

the room was great spacious loved the kitchenette

also nice seating in lobby and a pool table

friendly staff, good breakfast, good wifi.

laundry room is on the premise

second the room they gave me was a smoking room above the laundry

there was no toilet paper in room an bathing laundry was ragged

front desk staff normally away doing laundry

the kitchen was clean and eating area so nice

good size room and facilities. friendly staff. laundry facilities.

i stayed three days with no trash pickup, laundry and toiletries

laundry use too expensive

heist laundry was overpriced to use wash n dryer.

issues; the pool opened right before checkout, but the kids were still able to have fun before leaving

we extended our stay and happily used the laundry too

is someone smoking in the laundry room or in its transition

pool had too much chlorine in and burned my eyes and i wish they had a better selection of drinks

great staff clean pool

the staff were friendly and the breakfast was exceptional

i didn t know if it was the detergent that they used on the laundry, but i felt itchy and i got a few hives

laundry and restaurant on site. close to shopping and other needs.

laundry facility was out of order.

convenient location to shopping, restaurants, and downtown annapolis; comfortable room; nice pool and cafe--what

pool was a bit too warm

guest laundry is not free, not a huge deal, but some hotels do have free laundry.

great location, quality property. bar in lobby so you can have a nightcap and

it was difficult to find someone at the front desk, the bar and no one answered for room service

it is very clean and quiet. the bed is huge. the hotel has a gym, pool and restaurant

the staff and the cleaniless and parking

the desk clerk was performing laundry duty in addition to assisting guests with all manner of requests

wish there was a little more lighting on the parking spots at the back of the hotel

the morning breakfasts were outstanding

the lobby and the gym is the only thing that looks clean and decent the rooms look like a bad

the free wifi, the breakfast , the staff

to be opened in may, the cafe was closed down and someone waited until hours later to add a $78 pet fee to my

pool, gym, spa

95) requests for specific breakfast items ordered from the kitchen were good

also had problems with spa tub in room after filling up over few times black stuff floating inside

pool was fantastic, loved the hot tub, room was very spacious and clean.

availability last minute. laundry room upper floors. 24 hr clerk and staff are visible.

this place cannot be suggested for family with kids at all!

we have to go nearby shops for breakfast for both days as kids were so hungry

the handicap parking was also un-accommodating at one point, we went out and when we return non handicap

the parking was slim could of been moreparking spaces.

big guest laundry room

the rooms were suites with kitchens and separate sitting areas and our room had a fireplace which was great

pet friendly policy is a little overboard and all grassy areas around the exterior of the hotel are

some parking lot trash, some mud on stairs stayed there all day

were spots on the carpet in the room from dogs that had stayed there previously

i did notice upon check out there was another person dragging a bag of sheets down to the laundry

fire alarm went off at 1030 at night for a laundry issue

fact that the pool was inviting to people with disabilities

the staff always so kind and courteous. breakfast was always hot and fresh.

parking

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

only the parking situation

bar had very few menu items in stock

don t have a breakfast, too far away from the restaurant, and fast food.

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

staff was helpful and friendly, nice touches like macarons and stuffed animals for my kids

the pool

facility, pool, gym, and aesthetics all around

the bar is very sensitive to touch and it will charge you after ten seconds if out of place even if you

close to inner harbor pet friendly

awesome location and pet friendly too!

there is a nice bar downstairs - the bartender steve makes an excellent hot buttered rum - a drink most bartenders

the manager was excellent. loved the bar an bartender

bartender in cellar bar never acknowledged us

the bar and the hotel restaurant would ve stayed open a little later but it s still a great

spent $60 on room service for dinner and couldn t get the food made right

nice on site bar and restaurant

room service was non existent.

the only issue we had was with the wifi in the room not having a very good connection.

wifi and free breakfast are good. location is great! groceries and many restaurants around.

had no issue with wifi connection per phone service people

loud at night because of the bar down below

the pool was way too small.

we chose the hotel because of the pool which wasn t working. but of course, things happen.

the laundry was also good and often vacant for the use

the courtyard should do a better job with laundry service

the pool hours were 5:00pm until 10:00pm. it could have opened earlier.

would just make sure the pool area is more clean

small tube of lotion and bar of soap

gym could be a bit better equipped.

the pool and bar area.

also the customer service of everyone from the bell hop, to the front desk, room service and in room dining

fees when you order room service

the front desk and roof top bar staff were friendly and helpful

that it was pet friendly and the location.

it had a pool and a bar with food

no room service for lunch

it isn’t easy traveling with young kids and he was very patient and so professional

it isn t easy traveling with young kids and he was very patient and so professional

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

didn t like the fact i couldn t get anything to drink at 10:45 pm at the bar when i checked in

i did not get room service and when i complained the counter boy just said they were understaffed

upgrading the wifi and add other streaming services to the tv

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

no room service no laundry

the gym and pool areas were also very nice

gym needs to be refreshed; was not modern and appeared to be poorly maintained

didn t like the fact that there was not breakfast, a pool, a spa, a gym in the hotel all that was portrayed

good and reasonably priced laundry facilities

whoever is doing the laundry, please wear a hair bonnet

no facility for laundry

the staff at the bar was very cool

the wifi had problems sometimes

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

non-guests were allowed to enter the premise, use the bathroom & the laundry

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

the bed was comfortable had guess laundry room had good hot water and water pressure

oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

the breakfast was decent, with several options, though the food was bland and overcooked

very clean, excellent breakfast

shuttle service was not available

found dirty laundry from previous guests under covers

laundry facility was not kept well and drier didn't dry

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

the bed... the view and the quiet and comfort for me and my kids

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

the complimentary laundry in the basement was a lifesaver

beautiful place! free laundry!social hour ! free breakfast!

there is free laundry (just need to buy the detergent)

guest laundry facilities are wonderful

cleaning lady threw out my girl friends dirty laundry bag

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

going to breakfast we took advantage of the gym

complimentary breakfast

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

uselly collect qeurters for laundry and all so i got some

no laundry serviced as stated on booking

the laundry machines did not work and couldn t get the money out

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

we wasn't told about the laundry facilities until the day we were departing

pool was nice and clean and we had it all to ourselves

the location, the breakfasts, the pool

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

the laundry room didn't have good circulation

fire alarm went off and i had to run down 11 flights of stairs with 3 kids

kept getting clogged , for no reason, wifi wouldn t work all night , which really messed up the whole night,

was ok and what they had was good so i can’t complain it was something to eat for me and kids

breakfast, a laundry room for those wishing to do their own laundry

like how it has a laundry room, storage and a full kitchen and stove in the rooms

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

i didn't like that there were hookers and kids outside of the hotel

this is important when traveling with kids, who loved the breakfast

only issue was that the a/c was out in the bar area

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

wash was empty and they gave me a bar of irish soap instead

there is also no bar yet it s advertised as having one

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

i love the cupboard and free laundry

they even have a laundry room available to guest

complimentary laundry was also appreciated

didnt stay in the suite long enough to use the laundry or gym

accomodations were great,the gym, the laundry facilities and the overall comfort was great ud83dude03 so nothing

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the hotel needs to look into their 3rd party laundry company they are using

was our anniversary and got a room paid 250 in a room was for a small people maybe kids cuz the bathroom toilet

the spa tub was amazing

we loved the idea of the room we selected as it was two double beds and a bunk bed for our kids

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

laundry machine and dryer machine in the hotel

no washing machine. it costs ridiculous money for laundry.

the self service laundry is good

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

no light in laundry

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

ate breakfast at the hotel every morning, the buffet was very good and was always well stocked

the gym is excellent

the breakfast was amazing

the pool was under renovation

homeless people throughout the area, on a busy/loud main street, pool was not available,

the staff, cleanliness, breakfast

free parking, complimentary breakfast, which was great

and spa/no pool towels

the decor, layout, staff, breakfast, bar was stellar as well

able to get an early check in which was appreciated since my previous hotel would not give me a late check out

breakfast and location were perfect

$40 dollar delivery fee for accepting the shipment of my golf clubs felt too high

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

a bar and restaurants are near by and inside

the bar was closed for the holiday

the lobby and bar is awesome!

good gym

the laundry room was great too

also a room service would be great

the room service was exceptional

distance to inner harbor; safe, walkable neighborhood; convenient restaurant; nicely equipped gym; comfortable

the cost of breakfast

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

the room was immaculate, the location was a+, we had a quiet room at the end of the hall, free wifi - it couldn

nice gym and pool plus hot breakfast

excellent staff, room quality and location. free wifi in room, free breakfast and coffee.

pool

dirty laundry and trash was left in the hallway for at least 2 days

however, there is no laundry room despite what s mentioned in the description, and the facilities are quite

the facility didn't have guest irons available and no laundry service either

the management was nice. it was decorated nice. breakfast was good. love laundry area.

good breakfast, laundry facilities on property, good wifi

pet friendly

i did't use the gym (as it had no windows)- the the equipment looked great.

room service was poor for food and no coffee facilities in the room

great wifi

food service between 3-5 pm in restaurants, 1st floor cafe or room service

the wifi was strong and the staff was very helpful

decor theme throughout the hotel, and very stylish bars on the first floor

han in the bar bloom made the best old fashioned i have ever had

location for those without kids/families

wonderful bar and restaurant downstairs

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games