oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

breakfast was amazing and the food was abundant and delicious

also was glad i rented a car because i had a 6 am flight and needed to be at the airport by 4 but shuttle does

it was great, especially the free shuttle to the airport

ice machine and laundry were out of order

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

non-guests were allowed to enter the premise, use the bathroom & the laundry

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms

with laundry trolley and wheel bins, breach of health and safety

no way to do laundry or close laundromat

only bad thing is the shuttles to airport is not 24 hours as they say at web page, its only specific hours at

i really appreciate the location, the breakfast, and my room accommodations

our room had a used bar of soap in the shower when we arrived and wet towels folded like they were new

laundry room is very dirty

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

is one issue is the location also they booked me in room 128 which is not good location infront laundry

one even locked herself in the laundry room and squatted for the night

pool

the pool closes early and opens late the room had roaches and was not very clean

pets are allowed

pets are allowed

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

the breakfast was poor. just coffee and small muffins.

we also had a giant snow storm and the hotel needed almost 3 days before they got the parking lot half-way

had to pay for each room separately and each pet fee separately (6 separate credit card uses)

they have a little kitchen in each room and they offer dishes for you to use in your room

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

location, room was clean. great breakfast in the morning

close to the airport, shuttle, free parking, and good breakfast.

parking is bad

convenient to the airport and they provided a shuttle for free.

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

but the fool and fitness area were out of order

50 charge for room service when eating at the restaurant

just the pool wasn't open lol

the laundry room was the cleanliest place with the vending machine hat broke the second day

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

location price breakfast vending & laundry area prices were reasonable

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

towels had hair on them and there was laundry left in the room by the previous occupant

also no breakfast or self-service laundry

no laundry and no microwave

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

the room was very spacious and it came with a small fridge and internet wifi.

your laundry rooms are so disgusting old and half working

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

the laundry situation is ridiculous

there where only two laundry facilities and both where not working nothing worked

they offer a great breakfast included in your stay and affordable laundry service as well

kids running around unsupervised, people doing laundry, walking around with no shoes

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

access to pool, fitness room and laundry

there is an option to do laundry, with supplies provided by the hotel

was able to access the laundry facility and the fitness center

place is super nice has laundry also

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

guest laundry facilities are bad

the staff were great. breakfast was good. nice clean rooms. laundry available.

the location to the airport, the free shuttle and breakfast

location to airport, airport transportation available, kitchenette.

always choose this location,but i was surprised when,i saw pets

ants in the kitchen area

comfortable, great staff with positive attitude, pet friendly, good size room, very clean, breakfast was

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

location was perfect for airport travel and we liked the parking and the shuttle

problem was that your site said public parking was free without a reservation

parking was nice to have

overall staff courtesy and the shuttle drivers.

the so called bar was 4 bottles at the front door

close to airport and hotel shuttle

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of

they do have a shuttle driver to pick you up from the airport and drop you back off on your check out date

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

facility mostly quiet, guest laundry much appreciated

jordan and shuttle driver were outstanding!

didnt have a great check out experience the clerk wasnt present the shuttle guy didnt come check the lobby for

called for washcloths and towels and they dropped off towels only in a laundry bag

two of the four laundry machines were inoperative

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

highlight of my stay was the food i got through room service

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

the staff were friendly, polite and helpful. there was a laundry

exercise room and decent laundry facility

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

in addition, the shuttle for the airport left at 4am, which was exactly what we needed

room service was a little slow

pool

beds comfortable. location good. pool area nice

we went to the bar and had a few drinks

free coin laundry.

there was a free laundry with fresh apples which were also free

they also had a complimentary laundry area and complimentary coffee

although i had a coffee maker there was also free coffee in the laundry room/snack store

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

didn't have time enough time to visit - i talked with the manager and she allowed me to use the breakfast area

couldn't give the breakfast to my kids because they was allergic to everything that was offered

the gym was well kept, swimming pool a bit chilly, but nice to have available to use

the hotel also provided a shuttle to and from the airpot and the front desk staff was very friendly in booking

couldn't give the breakfast to my kids because they was allergic to everything that was offered

the guess laundry room there was plenty of hot water t.v. channel were ok

hotel had not done laundry

that it was under construction and that none of the amenities were available, no fitness , no laundry center

are good and the guest laundry room is very convenience

then i was doing laundry and found 5 different bugs in there within 20 minutes

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

wifi was on a business trip for 2 nights no wifi at all in my room 426

only negative thing was the wifi was not working all the time, they need to upgrade there wifi

the omelet bar is outstanding and the chef making the omelets deserves a raise for being so organized and

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

hotel was excellent for a pet friendly stay during covid

i ordered room service and then went downstairs for my water

i kept calling downstairs to get the wifi

tight parking lot.

bed was comfortable,had a laundry room.

laundry facility and the area(safe and clean). close to airport and transit systems.

great laundry facilities

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

except the laundry area was dirty for 3 days i refused to wash my clothes

took five dryer cycles to dry my laundry. $1.75 a cycle!!

atm machine, laundry service

wifi was good and there was laundry machines which i am was glad see there

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

there were not enough towels and rags, and the dryer didn t work in the laundry room.

they also offer parking for your car as you travel

great in-house bar and swimming pool

paying for parking!

thought parking for all 8 days was included

disliked the parking

heater was as loud as a laundry machine running all night

staff from the kitchen was very nice but need to be ready for the guest to come eat from 6am until 10 am had to

location. price. shuttle!

nice facility convenient to bwi shuttle a plus.

nice updated clean hotel safe location. continental breakfast was good!

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

free airport shuttle clean updated nice staff responsive

birthday, we are african americans, a calcasian man wanted us out the pool area stated the kids were to

late check out was only extended by 30 minutes

love the westin for staycations we we need alone time and a quick night away from the kids

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

staff; great breakfast; room was very comfortable; was able to get a later checkout time

free hot breakfast

location was good. we enjoyed breakfast. staff tried to help.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

wish it had more laundry rooms

close proximity to bwi and 24 hour airport shuttle service.

received wake up call as requested and had shuttle to the airport

had to wait over an hour for the hotel shuttle

i couldn t get in the pool

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

property, excellent staff assistance, great parking, rooms amazing, clean & comfortable , fantastic location ,

wifi was sketchy from #210.

only the parking situation

distance to a top golf and across the street from a royal farms

free parking, complimentary breakfast, which was great

and why have a pool if it's

the area was what i expected and the pool wasn t open

breakfast team worked hard to keep things fueled and clean

drink at the bar this time was nice since last time it was closed due to covid customer service was good and

however the room service/restaurant staff were friendly, helpful and professional

spent $60 on room service for dinner and couldn t get the food made right

the only issue we had was with the wifi in the room not having a very good connection.

the view from the room was incredible. staffs was friendly and a bar at the lobby.

suite was clean, nice size and great view of ballparks, i enjoyed the free breakfast and the jacuzzi was a nice

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

n i do not like the way the kitchen look

get a better breakfast!!, the breakfast is not pleasing at all. get real chefs in the kitchen.

the things i was asking for were clarification on the wifi as well as wakeup calls

the pool and bar area.

rooftop bar had advertised a dj for the night we stayed but when we tried to access it was closed

restaurants nearby, buzzing and nice roof top bar and breakfast & also bar on ground floor, nice gym

every call i made, whether it was to room service or valet, everyone knew my name and sincerely wanted to help

spa experience could have been better

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

cleaning lady threw out my girl friends dirty laundry bag

guest laundry facilities are wonderful

breakfast (buffet) was sometimes cold before you get to the table to sit down to eat.

check in was fast. wifi worked well.

no room service no laundry

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

they didn t utilize the outdoor bar area. it was only for special events.

the gym was dark and unappealing

no bar soap in room

breakfast and location were perfect

no room service

breakfast buffet was sooo good

the hotel is across the street from camden yards and the gym has an awesome view of the park

nice gym and pool

the laundry was also good and often vacant for the use

the courtyard should do a better job with laundry service

warm welcome at front desk, room near indoor pool

was told there was a pool, jacuzzi, bathtub jacuzzi, wet bar microwave, and deaf hard of hearing accessible and

staff at the bar was great

i also asked for towels and bar soap

room service for towels was very prompt

wifi in the rooms was a little bit in and out

more from the bar and grill

it isn’t easy traveling with young kids and he was very patient and so professional

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

i called room service

pool that's it i couldn't use my phone the wifi was not working for my phone all thaday dam money i paid like

didn t like the fact i couldn t get anything to drink at 10:45 pm at the bar when i checked in

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

re looking to watch football in the bar area and get some food

breakfast in the outer lounge was a little uncomfortable but the restaurant area was not open

we got in late, past 10pm, and the room service was very impersonal, didn't know our room, the choices were

the breakfast was very nice.

bartender in cellar bar never acknowledged us

pet friendly but neighbors left dogs barking when they went out

old rugs and carpet needed a good cleaning

great bar downstairs called the anchor bar

close to inner harbor pet friendly

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

the bar was closed for the holiday

gym was aweful

the gym was one of the best i've experienced as well

location! the pizza and bar were great

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

no light in laundry

did not really care for the two breakfasts i ate

gym in a poorly lit basement and 91 degrees inside

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

found dirty laundry from previous guests under covers

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

laundry facility was not kept well and drier didn't dry

the beds were very comfy, breakfast buffet was awesome, check in & out was friendly and efficient

desk and dresser were dusty as if not cleaned or wiped down and fake rose petals left behind in room from last

were kind, lobby design, patio was ok (no windows, but open sky view), nice room design, free wifi

like the fact that if i didn t want to leave the premises, everything was accessible from food, gym , bar, &

wifi connection is

also, i didn' t like that i had to call guest services for the wifi password

no laundry serviced as stated on booking

the laundry machines did not work and couldn t get the money out

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

uselly collect qeurters for laundry and all so i got some

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

only issue was that the a/c was out in the bar area

wash was empty and they gave me a bar of irish soap instead

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

like how it has a laundry room, storage and a full kitchen and stove in the rooms

breakfast, a laundry room for those wishing to do their own laundry

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

bar in hotel

kitchenette and that ita ? ? s downtown

good laundry room

we wasn't told about the laundry facilities until the day we were departing

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

the pool was too cold! not even the kids could swim without shivering.

gym and pool closed for renovations, but not known at time of booking

the laundry room didn't have good circulation

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

we had a bit of extra space, too, so i could get up and enjoy a cup of coffee in quiet while the kids slept

kept getting clogged , for no reason, wifi wouldn t work all night , which really messed up the whole night,

was ok and what they had was good so i can’t complain it was something to eat for me and kids

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

iron and board, plus complimentary laundry

needed your room key to get into the common bathroom ,laundry and fitness room

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

beautiful place! free laundry!social hour ! free breakfast!

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

the self service laundry is good

no washing machine. it costs ridiculous money for laundry.

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

the hotel needs to look into their 3rd party laundry company they are using

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

room service responsive and food was great

breakfast should of been served earlier

2 tvs in room, ideal for kids

place was always spotless. like the gym laundry was free

complimentary laundry was also appreciated

i love the cupboard and free laundry

they even have a laundry room available to guest

not important but single-use detergent for laundry , was on sale for 5$ :) if you plan to wash something bring

good breakfast, laundry facilities on property, good wifi

dirty laundry and trash was left in the hallway for at least 2 days

however, there is no laundry room despite what s mentioned in the description, and the facilities are quite

the facility didn't have guest irons available and no laundry service either

the management was nice. it was decorated nice. breakfast was good. love laundry area.

the laundry room was great too

i tried to order a dinner at 9 pm, your waitress told me i couldn't because the kitchen was closed

also, the hotel bar was lovely, but there was just one person working the bar, and so it took a long time to

we had dinner and breakfast at the hotel restaurant both meals were

free wifi

room service too high

friend enjoyed the gym

called room service twice, once in late afternoon and once in morning and they never returned my calls

beautiful room, pet friendly with no extra fee

the top floor of the hotel has a great bar restaurant with spectacular view of the city

absolutely nothing about this hotel makes it five star - no on-site gym (although you can ask for a pass to a

oh and bonus you can use the gym about a block away

the wifi was strong and the staff was very helpful

solid climate control and very unique in-hotel dining and cocktail bar options

the design is super fun and leans into an opulent deco look and the bloom bar is excellent

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

whoever is doing the laundry, please wear a hair bonnet

no facility for laundry

good and reasonably priced laundry facilities

location. staff honesty re: parking. see below. accommodate late check out.

was great with just about everything i d need for a short stay just a walk away, and they are a pet friendly

very good very clans the breakfast tables people who serve keep it neat

gym facility

the boiler was not working for the indoor pool so our kids could not use it

need a few more handicap parking spaces.

family and i was so happy and excited the spa and pool was awesome

clean rooms and friendly staff. shuttle driver was awesome.

wifi

ev chargers should be monitored and removed when finished

enough to help me sign up for an ihg account and i was able to get enough sleep by requesting a late check out

the breakfast was very nice also, and served early as we had a 6:30 a

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

we enjoyed the breakfast!spacious rooms with all amenities.

as well as kitchen

it offered an indoor pool and allowed my family 2 adults and 4 children to stay in one suite

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

i did book based on the amenities of room service, restaurant on property, and laundry

pool had to be shocked so i couldn t use the hot tub, the bar wasn t opened and the shower wasn

they even had safety measures in place for the pool by putting a sign up advising guests to schedule time for

the shuttle and the front desk people were very good and friendly. timely and efficient.

close to casino, eateries & shopping... a short uber ride

room size. free laundry room, cleanliness, location

laundry services and miniature room kitchen

big plus was having the complementary laundry facilities

staff, room, comfort and free laundry and gym equipment

i also had a safe in the wall in the closet, free wifi, free laundry

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

indoor pool, and breakfast

the location. the accessibility to restaurants. the kids liked the pool.

the rooms and laundry rooms need to be cleaned better because they were disgusting

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

staff was awesome, comfortable bed, dark room to easily sleep in, quiet neighbors, nice pool, and i loved the

booked for 5 days. 2 days -no room service, no cleaning or removing waste

bathroom ( leaking) 2- staff ( i mean it , all from the front desk to calling the room service) 3- management

only thing i suggest is to keep laundry room a little bit more clean.

pool, laundry area, and free breakfast, location was excellent also

there is a laundry area and they sell detergent there

awesome amount of space, great place to do some laundry.

there was a gym, laundry room and pool on site

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

i went to do laundry in the laundry room and the washer and dryer worked

not very good breakfast

great value for quick access to the mall/casino. bed was comfortable and ac worked well

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free

window were pulled halfway out my room smelled like smoke plus the coffee maker was broke -so my kids had to

staff, cozy room, good wifi, convenient location with lots of great restaurants for carry out during covid

was delicious and i like the rooms some have a living room and a kitchen with stove top and big refrigerator so

beware they are not pet friendly, they make you sign a paper

was nice having a kitchenette but there were no utensils, plates, cups (except 2 coffee cups)

proximity to casino

very clean for a pet friendly hotel.

even when i went to the laundry room to get some more those were dirty as well

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the breakfast buffet is back. guess laundry room.

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

personally think hotels should not have carpet

provides self service laundry and detergent.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

proximity clean and great breakfast

breakfast were very good, front desk lady were very helpful

the pool area needs work. broken tiles and the hot tub wouldn't come on.

the laundry room was on 1st floor, a plus since we needed washer & dryer

to noise in my room mind you i know how much noise you are suppose to make he claimed my kids was stomping and

just that i reserved a room with a fireplace and was put in a different room.

great as well as the pricing and the amenities in the room such as the full kitchen staff was great

the size of the rooms and the full kitchen and living room- like area where amazing

laundry room dryer kept stopping but that was a small thing compared to all the great service

also my watch was missing and was later recovered it was accidentally picked up with laundry but was returned

and the laundry/linen bag, usually attached to hangers in the room, was not there

the indoor pool was fun for the kids

the pool was closed which was upsetting due to this was the reason we booked the hotel for the kids to