we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

camila has a spacious green property with a large pool area

only three zones of wifi, none in the rooms

wifi on the rooms restaurant closes at 8

breakfast was without fruits or juice, for that we had to pay extra

additionally, the food service, particularly breakfast, took over an hour to be served after ordering

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

the kitchen serves great food, our compliments

restaurant pool area and villa bad road poor transportation service staff needs more training bar need attention

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

great breakfast en location

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast,

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

i loved the breakfast which was delivered to us

hotel was super clean and the room service was amazing

the breakfast was good too

friendly staff and tasty breakfast. felt the hotel was a good value for money!

in addition the room had another door to undergound parking lot, we were not able to lock that

great pool and jacuzzi area

breakfast was good

the grounds help was phenomenal with breakfast and laundry

the grounds help was phenomenal with breakfast and laundry

the lady from the kitchen screamed with my son just because he opened a plate of fruits on breakfast

rooms smelled like mold, wifi does not work in the room

the breakfast was delicious

great location, good breakfast

breakfast was spectacular, ladies in the kitchen very welcoming and attentive

very clean, nice área the breakfast was really good.

breakfast was ok, fresh fruit, egg, oj, coffee, cereal, the cereal was surprisingly good

the staff were very friendly; the receptionist even brought us our breakfast.

need to improve wifi range

too much noise, the room was next to the parking lot. the water from the shower was really cold.

country side ambiance, breakfast was fabulous, and the staff was very friendly and attentive

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

great full breakfast

the wifi is great

rooms were very clean with modern bathrooms and cable and wifi

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

breakfast was really good

so for kids not a good area

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

breakfast was amazing

awe some typical colombian breakfast

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

the breakfast was terrible and exactly the same every day

the spa facilities were exceptional, providing a truly relaxing experience

i am assuming the non-equipped kitchenette with no running water and the free breakfast dungeon was covid

decorations recreation areas very kind people breakfast!!

the kitchen was too large with no glasses, cutlery nor plates

the gym is top

the room is equiped with full kitchen, but there is no plate, a glass or silverware available the parking lot

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

breakfast could have featured more options -- the kitchen is large and can potentially offer fruits

and for sure i had a better experience, the staff was very friendly, the watchman was so helpful, breakfast

breakfast should include some fruit and yogurt for the price

the food was actually very good for both breakfast and lunch

the included breakfast was much better than expected

the wifi was unstable.

wifi coverage

hotel it's well located and has parking lot in the same building, they have a good wifi so i was able to work

good wifi

great hotel with parking

decent wifi

the wifi was also pretty bad, hardly worked from the room

the room was clean and hot water within the bathroom, even with a kitchen space although we didn t get a

got a good nights sleep and wifi fired right now

attention is dissapointing, there is only one cook on the kitchen and is the waiter as well, breakfast is very

the service attendance and room service.

made to order breakfast was quick and delicious, and the dinner at on-site restaurant was tasty and well worth

very clean and good parking

facilities were very clean and comfortable and the wifi generally worked well

the included breakfast was good (typical colombian breakfast)

breakfast was lovely too

the hotel and rooms feel like a hospital. you need to pay extra for room service.

very comfy bed. good wifi and tv signal. nice view from window. good natural light.

place has a basic gym (only cardio stuff - treadmill, fixed bike, etc

my junior suite with awesome kitchen was stunning

gym could benefit from having weights

allowing drinks or food in the pool area was the worst thing

wifi is horrible, and the room didn t smell good when we arrived and it was late by 3 hours our

was great, the spa experience excellent, close to medellin and the airport, they also offered a shuttle from

shuttle bus to the airport was great and although you are close to the airport it feels like you

truly wonderful - a lot of outdoor space with tennis courts, swimming pool, a lawn with dogs and kids

breakfast was average

breakfast started immediately upon request

room very comfortable and delicious breakfast

short drive to the airport. lots of games to play. friendly staff. good breakfast

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

free airport shuttle

close to airport and overall nice place to stay. breakfast is good. gym is good

airport shuttle friendly staff in the kitchen - made me eggs special since i didn't eat meat mixed with the eggs

parking available and shuttle from and to the airport jose maria cordoba

if you walk it, it's about an hour on foot it has a family-friendly vibe with a couple of kids living

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

loved the view from the room and the breakfast area

the breakfast is delicious

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

breakfast was delicious, a lot of options to choose from

breakfast and location excellent

breakfast was well attended by friendly people

wifi 10m

terribly unreliable wifi.

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

breakfast is incredible

breakfast was good overall, but more of the same every day. there is some room for improvement.

it s very comfortable and clean and the breakfast. staff are very helpful.

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included

el wifi horrible

few parking lot

breakfast is very little selection

- excelent price - attention - wifi coverage - free parking

the bed was really comfortable and the room and the hotel was very clean, also they have free parking which

everything else apart from the wifi was very good.

carlos who served breakfast was fantastic: very considerate and kind and attentive

i liked the breakfast

we had car problems and arrived after dark, they still invited us to use the pool and sauna

although i specified that i need a parking place i had to search one on the street nearby

the breakfast was delicious and staff and amenities were phenomenal

during breakfast service coffee wasn t available in the lobby.

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast could improve a bit. otherwise everything great

it also has a very nice breakfast and the staff is very friendly

prices to have laundry done is per item and was very excessive

didn't understand laundry instructions , maybe they should change the laundry process/instructions

laundry service is inexpensive and will even clean shoes

gym for a hotel wonderful pool with amazing view excellent breakfast very helpful staff high

there was no napkins and in the kitchen therewas no trash can

also a laundry room that is fully equipped

spacious suites location view from 18th floor laundry machine in room friendly staff

no 24/7 room service

the rooms and breakfast are great. service was also exemplary.

we had a washer, dryer, full kitchen, dining area, and living room, and two bathrooms

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

i love they have the best spa where i can

great pool

the wifi is terrible and check in took too long

the restaurant the bar the gym and the pool were all great as well

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

the apartment had what was needed the kitchen was well equipped, as was the laundry area

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

having a laundry sink and drying rack in the room was very helpful

wifi wasn t great but it was ok

breakfast was ok could av mix it up a little tho

great and comfy rooms. nice design and breakfast

breakfast

very good wifi and tv

the laundry service is very expensive, around 4 euros to wash a single shirt

pool so warm ; hard to get out ; beautiful view of the mountains around it; nice seating area with

the pool close after 6pm

the buffet breakfast was also great, delicious with lots of variety and

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

they quoted us $85,000 pesos for a load of laundry.

very loud in the hot tub and bar area

lied about parking lot and garage, in their reservation page says parking is available, but they let my car

wish the breakfast options would have bigger, it was just 3 options, which i had to repeat several times

they said on the web page they offered breakfast but they do not have breakfast

there was no inhouse bar during the weekend

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract

breakfast was amazing

hotel is in a great location, the staff are very helpfully, wifi signal is good, the breakfast was good, a great

the laundry service was the best i have ever experienced

no wifi in the rooms

not a/c, not phone, poor wifi, bad breakfast!

all the staff was very nice with the exception of the kitchen woman who was very rude to us

wifi failed from time to time

we got robbed in the laundry

their laundry service was too pricey

the breakfast could have had a few more options, but it was still good.

i miss the staff, exactly at the bar at night and breakfast..i will be returning!

i had room service every day except for when i put do not disturb ud83dude03 staffs are very friendly

laundry service

it was overall a good stay. easy check in and check out. breakfast is okay.

i guess there are better hotels for little kids

the breakfast was lackluster

room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

nice spacious rooms, friendly personnel, perfect laundry service.

staff friendly and helpful spacious room excellent pool good small gym efficient quick lifts

the gym needs to be updated and equipment upgraded

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

staff very friendly, gym equipment new, issues fixed promptly and room cleaned daily

gym and sauna, which we were really looking forward to, were both out of order

all gym equipment works and missing some basic things for proper training

gym could have better maintenance and i didn't like that there was a door to the next room inside

wifi signal in room was poor.

there was a wide range of breakfast food offered daily

the gym is very limited

the staff kindness breakfast was very good

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from