hot tub and heated pool on site laundry

only 1 laundry area and the person ahead of me

was awful, it cost me $8 to do 1 load of laundry

love that its an inside pool. temperature was good.

pet friendly and good staff

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

beds were extremely comfortable, we made use of the gym facilities, the staff were excellent - especially the

pool needed a few more umbrellas and a working water fountain and maybe a clock on the wall

pool closed

the breakfast was after 6 am but i think the oven wasn't working.

loved everything about my hotel stay, especially the free laundry and the fitness center conveniently located

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

very convenient laundry and coffee maker on site

friendly staff, super convenient location, free laundry, great kitchenette, very clean

orderly and clean; dvd player/dvds free; laundry/dryer free; front desk staff were

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

the gym is nice and equipped with what you need for basic training

quiet rooms, good breakfast

room 107 is on the ground level facing a bright parking lot

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

the parking situation is a problem, the over flow parking is a paid parking lot

the kitchen was clean and

ran out of the cinnabon rolls quickly and did not replace. otherwise, breakfast was good.

no hot tub or indoor pool.

) the room is very spacious for two people and the laundry room is on the premises

laundry facility

i also didn't like the laundry room not having a change machine

wish the wifi was a little faster

it took over 4 days to switch me from non-smoking to a smoking room which i requested

nice fitness center and coffee bar

clean spacious & quiet room for our family of 4, great breakfast.

size of pool, and it was very cloudy

and they advertise the pool, but it wasn't even open

i did not have breakfast

biggest issue with this property was parking

the food was great, the hotel was clean i would stay there again i could not ask for better parking

tight strange parking with another hotel crowded in on there beautiful place

i had the bar exam to take it was

a real bar and rest

the option of laundry service is very welcome

pool was not open. staff could not provide change to do laundry

not all machines worked in gym area

the cons: for an hilton brand the breakfast could have been much better, it's a pet friendly hotel and so there

that i didn't know that they were pet friendly. i would love to have my fur baby with me

location with free parking.

there two restaurants in the same parking lot

the location is awesome its on the parking lot of the triangle mall and two restaurants.

very clean, indoor pool, great friendly staff and gym.

the morning coffee bar sucked, way too long to just get a cup of coffee

no laundry bags, no do not disturb signs

location, comfortable room, clean, good amenities with a gym and outdoor pool, good breakfast food, convenient

the pool was not available

the pool wasnt open but i forgot it opens after memorial day

very helpful, courteous, caring and met our needs for early check in and late check out

location near veterinary hospital, comfort space, coin laundry on-site.

like the on site laundry machines

iwalked do to laundry 4 towels

the continental breakfast was sorry

& how it s not actual real breakfast

this was a great place to come for the kids to enjoy the pool and have some fun

breakfast was great

pool was great it was just too hot

pool heater was broken and the whole reason i booked the hotel was to play in the pool with my kids

unsupervised kids in pool area being very disrespectful and destructive.

walked in 2 ne room there was the cart with dirty laundry inside roomud83dude21ud83dude21 went back to front

laundry room inside the hotel, other people slamming the doors, ac was loud in my room, and the

extra strangers hanging around in parking lot, the appliances kept shutting off in room when more than one was

back parking lot was scattered with people who looked to be of unsavory character also lots of

i like the service and breakfast

i wish that they had a laundry facility available for guests.

place was great, 10 minutes to the downtown driving, and the breakfast was ok too

the only thing that i miss isn't breakfast

parking where i could see my vehicle

the wifi connections

very well maintained. laundry facilities really useful.

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

i did laundry 2

maybe that there should be laundry room in each floor

laundry expensive $2

after many requests i went into the laundry and pulled out towels from the dryer

they didn't have a laundry room.

instructions said to put dirty laundry outside door & would be replaced

free wifi

the location , the gym everything

the elevator was sketch. the bar closed at 11 and food stopped at 10:30 so felt alittle early

no late check out

the bar didn't have garnish for alcoholic beverages.

down the stairs you are unable to go back to the main part of the hotel, you must exit into the parking

also, the pool was legit

woke up from the laundry room

breakfast was great

wish there was more parking so you didn t have to carry your bags up the steep hill.

breakfast was very good and lots of healthy choices

hot breakfast

of it, bed was ridiculously hard room smelled terrible like cigarettes and wet laundry, floor was filthy at base

clean, comfortable, quiet, allowed my pet at no charge, great value.

i requested a smoking room and didn't have an ashtray when i arrived

the wifi is poor here and the cleaniness isnt up to par.

pet friendly - pets can stay for free - thanks

preferably you d want to stay on the front, also the laundry facilities is a washing machine and dryer

there was a guest laundry which we made use of

wasn't laundry available on site

i love everything except the laundry concept

i had a smoking room, and i had never seen a room that was so nice and clean that you could smoke in until

loud when room faces parking garage

breakfast was a little pricey.

parking across the street a little inconvenient

loved going to breakfast and being served by angel

the european breakfast option wasn’t too appealing

the laundry facilities was out of order!

you have to pay for local calls and wifi

the wifi is terrible and so was the cable

very poor wifi, always breaking up

comfortable bed, hot water, free wifi, fairly quiet.

the breakfast was excellent

excellent location, very clean, rooms don't have carpet, full kitchen, and nice, spacious lobby.

it s clean and with good breakfast

the staff was very friendly. the lobby and gym were nice. the location is excellent.

they accommodated me with an early check in and were super helpful in all respects

other lady said she could not give me towels because night laundry person was not there

the laundry room never has working dryers & washers as well as no laundry detergent or dryer sheets

facilities have a laundry room, and the room has a kitchen and a decent television

it turned out that the attendant had left his post and was in the back laundry/utility area

are lots of people with pets here

great laundry facility

there is anything that i see could have been better because of the house was always clean the laundry room was

the hallways make sure the laundry room isn't filthy the migrants always leave the washing machines in a disgusting

there was no clean laundry when i went to front desk

i had to wait until laundry was done

laundry room with 1 washer and 1 dryer $1

the staff was friendly. the location was perfect for our needs. lots of free parking.

the pool was nice and the public areas were nicely presented with a good cafe for breakfast

clean, nice snack bar area, and basic amenities. staff was friendly.

i was hoping we could have a drink at the bar before new years eve. no bar.

the noise was aggravating since we were right beside the laundry room that was getting remodeled

they have an industrial laundry room where they was all linens whiter than white

pillows were too hard, i was right across from the laundry room and the staff was very loud at 8 in the morning

great to use the on site laundry

when i went to do laundry i told them the vending machine was not working

no laundry facility

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

breakfast location service no laundry

the pool was green

very limited parking ..lots of utility trucks and construction vehicles

think the bar was pretty pricey for what was offered

there is no room service

wife and i loved the location of the hotel, as various stores, restaurants, gym and a movie theater were within

valet parking end at midnight

excellent location that has plenty of parking, easy to get to with a variety of shops within walking

to pay extra for small pet

people selling drugs in the parking lot

understand, they were rude, room was dirty, and there was some sketchy activity going on in the parking lot all

00 tv a plus and wifi

bad smoking even the room said not smoking, too many cockroach everywhere, everyday they change wifi password

awesome staff, clean rooms, free coffee, free laundry!

and laundry

free laundry, and overall it was a nice hotel

friendly staff and free laundry

the laundry room was very convenient, as well as close proximity to the crabtree mall

no laundry

limited amount of parking

very nice. well lit parking lot.

the entrance to the parking lot was in a weird spot in relation to an intersection

room service, friendly staff, location, amenities, cleanliness

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

shuttle not available for pnc arena while other hotels are providing that service

breakfast and pool for kids. room was great

the room the pool everything was great the only downer was the money issue

also i was completely naked after taking a shower and room service barged in

cleanliness, breakfast location, and laundry,

couldn t connect to the wifi, even with the right information

, the back parking lot was not busy or full so we always got to park right at the door and go straight to

i like the room, the parking , the breakfast just need bacon sometimes and the staff were great.

checkin i was told shuttle transportation was not available due to short staff and covid, therefore hotel website

i also appreciated the laundry to wash my clothes

the room service was fast and the food was very good

staff was very professional very nice hotel the pool area is the best hotel i've ever seen

friendly staff from the check in to the bar to the breakfast everyone was amazing.

great location and wonderful pool area with fire pits for cooler evenings

i like everything about the property besides parking

very comfy bed, great shower, good parking

the location. the common areas. the elevator. parking.

the whole reason we chose this hotel was because of the bar and bistro and both were closed

we noticed the bar restaurant area wasn t open

pool was full of kids like a waterpark so i wish they wouldve had a allotted time for adults to enjoy the

evening in the bar with mixed drinks

made for little kids

their were some young kids that somehow were running and walking around the hotel like they owned it

it was very quiet and the room service was excellent.

also being able to do laundry there

even have laundry facility

gym was used for storage so no working out, laundry room was dirty

originally we had concerns seeing as it s a pet friendly hotel but we didn t hear a peep all day and night

issue was wifi not working in the rooms i had to step into hallway and front desk area to get wifi

guests monopolizing the laundry facilities and the gym could be upgraded.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

wish the bar had been open.

we loved the king room which included a kitchenette

the tvs let you sign into your netflix account, which is very convenient, and the kitchen was stocked with all

good breakfast location right across from nice mall for shopping nice pool

outside pool area needed attention, obvious smoking area was a nasty mess

didn't have breakfast at the hotel but the workers were extremely helpful and kind

it was very clean. breakfast was very good.

the location, breakfast, the pool.

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

smelled of cigarettes and dirty laundry

we quickly got to our room with the kids and i returned downstairs to request a refund as the conditions were

ignoring do not disturb sign when we had sleeping kids and not apologizing when brought to their attention, pool

the breakfast was great and the room was excellent

parking at night was very difficult to find a space

friendly staff at breakfast and the kids loved the waffle making machine

the breakfast hours are shorter than usual and the kids were taking most of it.

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

laundry

parking across the room. clean room. full-size fridge. mini-kitchen.

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

was good location was good laundry facilities was easy to use parking garage was

i was located a ways away from the laundry room but could hear the dryer from my room

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

we also liked the gym, the equipment is new and in good shape

no laundry machines on site either

did not eat breakfast. the non smoking rooms were smoky

parking lot full of drug users all night, loud just a terrible place

the non smoking rooms had no carpet

the breakfast was great, i really enjoyed my stay and will return soon

they would get an electronic payment system in their laundry and more machines

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

staff was very helpful with information and quarters for the laundry

of the hotel, the beds were comfortable, the housekeepers are fast and very detailed the breakfast was great

better breakfast

i liked the lobby, the pool area, the room, and the rooftop bar

being told up front of a $100 pet fee

pool and gym a good addition

we loved everything except the pool was freezing, the staff was great

everything! the complimentary breakfast was over the top!

better breakfast but there are restaurants close

the breakfast area(closed due to covid) was close by and has a soft drink machine with cokes(yay) and

that the breakfast is extremely light!

may be earlier breakfast

did not give breakfast or wifi information

the room was nice, amenities were nice, the wifi was also great too

was clean, up to date, had a great patio to read on, the breakfast exceeded my expectations because they had

the pool and gym

also having the ability to get into the weight room and pool was great

the gym equipment was new and clean

they have a great bar and complimentary coffee in the am

$50 pet fee

pet friendly, with a fee

the bar was beautiful and fully stocked

loved bar and patio, too cold to use with snow but would perfect if wind hadn't been bad

the breakfast was a little skimpy, but everything else was fine.

pool wasn't cleaned, covered with dead bugs

breakfast was nice. very clean!

to enter from the rear parking lot meant climbing steep steps.

hotel and staff were great. breakfast was also very good.

trash and a laundry cart sat outside on the sidewalk the entire stay

i had clearly stated i had a pet when booking, the property indicated they had no knowledge i was traveling with

tight parking. lot floods

the staff was very professional and the breakfast was awesome

also on booking i checked pet and the price changed once i arrived at the facility

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

the restaurant had wonderful staff and ambience. the pool and gym were resort quality.

gym was closed for renovations but, they offered day passes at the ymca

we also used the pool, which wasn't great

the room was clean and modern, the view was nice, and the room service was great.

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

room service breakfast. it was very fgood.

the on-site restaurant and bar offered delicious food and drinks, making it convenient to grab a meal without

out of ice and soda, menu was not updated for room service, out of many menu items, no extra pillows, toilet

the hotel doesn t offer room service despite having a restaurant on the premises.

loved the details and uniqueness of the rooms and hotel. bar was fantastic!

loved it was pet friendly and had a bar downstairs

the gym was difficult to find and my partner didn t feel comfortable going down to the basement early

the elevator does not have entrance by the parking lotud83dude04 and they don't have room service

it was beautiful! everyone was so kind. the gym was amazing. breakfast was really good.

the included breakfast had all the staples you'd expect from a hotel breakfast, but done well

room wasn't properly cleaned and there was trash overflowing under the kitchen sink and hair in the shower and

the breakfast was average.

it has great breakfast and gym

the breakfast was delicious with so many choices

we were fortunate to be able to have both early check in and late check out

nice large room with kitchenette

breakfast was actually good

we used the gym and the wifi, sat on the deck to work and it was a great location

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

if i have to say anything, it would suggest to open the bar area a little earlier

don’t hire kids that don’t know how to work in customer relations

i loved the bar area with a pool table ,board games, and balcony space

it's a pet friendly hotel which could be problematic

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

laundry facility

gym was okay, the pelaton bike seems to be not functioning well

not enough parking

breakfast pretty good

laundry facilities were clean (and the front desk had quarters)

needs more parking. slow elevator.

the shuttle to the airport and breakfast included in the rate of the room.

$75 pet fee but i was willing to pay to have our furry family member with us.

parking spaces too small and conducive for door dings.

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

the biggest problem however was the wifi didn't work

the room next to me had kids that were yelling and playing after 10:00 pm

the room was very nice, breakfast was very good, location was great.

the gym and the pool plus the bar and dj was also

staff was amazing and respectful, i love how the pool is on the rooftop as well

there was no available parking, and the staff did not take my complaints seriously

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

the gym and the pool plus the bar and dj was also

hotel and breakfast starts at 6), and more rolled eyes and sighs when i asked about coins for the laundry room

airport shuttle announced on the orbitz is not available - but that's probably orbitz obsolete info

the room was great! i also enjoyed the shuttle ride from the airport!

convenient location. clean rooms, great parking, good breakfast.

parking lot is small and we felt lucky to get one of the last spots when we returned in the evening

i like the bar and grill. the pool was nice.

bed was support comfy, the kids really enjoyed the indoor pool at 9pm, overall we really enjoyed the stay and

indoor pool was awesome

seems like the kitchen and bar were not open very often

the hotels parking could have been better however that s to be expected when there is two hotels attached

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

i didn t never eat the breakfast but the location is definitely in a nice and quiet area!

trip was short, so i did not get a chance to use them, but the gym area and indoor pool we're both extremely

only 2 parking passesa

pool was freezing for the kids, other kids were shivering

free parking was a great addition and breakfast included was also a lovely contribution

the breakfast was good but i wish there was more variety.

didn t like that the parking lot is so small

breakfast was able to be prepared in a timely manner

free parking was a great addition and breakfast included was also a lovely contribution

it is clean but no on-site laundry, next to a large laundromat though

did not have the breakfast

did like they have parking for veterans though

i booked a no smoking room but as i asked for the first floor i did get a smoking room

i would have liked a little more options for breakfast.

breakfast was good/ friendly staff

excellent service hotel very clean the breakfast was awesome every morning

gym was better than most hotels but it was not cleaned every day

there was np breakfast the staff was great and very friendly and very nice

there was a hot breakfast, which was very good, the room was very comfortable and i loved the gym and the washer

only negative may be the pool and hot tub. chemicals and ph may be off as water was cloudy.

breakfast was awesome

with lots of kids over easter weekend need to vacuum the elevators more often

the pool kept the kids entertained and the gym had the essentials needed for a workout

clean, nice lobby, breakfast better than others during covid, good parking, beds ok

laundry facilities only accept quarters

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

it was close to the airport and had laundry facilities on a separate floor

breakfast, room, laundry

pet policies should change

no laundry facility

loved there was a pool, the staff was super friendly

the hotel had a pool for my child to swim

must have been a car in the parking lot or in the area

website stated pet friendly rooms upon my arrival i confirmed that they were pet friendly and they said there

laundry left on the floor outside 2 different rooms for the night

laundry was nice

the aloft is super pet

arrived at midnight and had trouble finding a parking space so i circled around the hotel

fresh clean. pet eelcomef

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

many varieties of food for breakfast

everything location staff room shower gym everything

tv, wifi, microwave , fridge in the room and location where it is situated.

many likely homeless people roaming the area around the hotel and even the hotel parking lot

the room was suppose to be a none smoking room but there was burn marks on the blankets in the table burn marks

to top it off, the parking lot is shared with a

honestly, the only thing i like was that they had smoking rooms.

the full kitchen was a pleasant surprise. location was terrific.

breakfast was great

the breakfast was good and cleanliness of the area

staff was veru friendly, and breakfast exceeded my expectations - especially considering the price

the hot breakfast was delicious and offered plenty of options

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

laundry facility was out of order.

we used the self service laundry which was very convenient

car parking was free with plenty of space

was very friendly and work with us with late check out

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

i was right by the laundry room, which was quite noisy during the night

laundry room detergent machine was not stocked and one of the drying machines out of order.

laundry wasn't kept clean

bed smelled like fresh laundry instead of old hotel room

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

would not have known it was a pet friendly hotel

spacious room, well equipped, easy parking and breakfast

very clean, great pool area, huge suite for great price. very friendly staff.

not enough stationary bikes in gym

laundry room out of service

laundry room, dryers don't dry.

the full service laundry room was nice, although i wasn't there long enough to use the services

bathrooms were clean. front desk pleasant. laundry facility a plus.

laundry room, dryers didn't dry. didn't like no maid service on the weekends.

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

i argued with the staff to get a non smoking room and she said it was booking

room was nice and looked clean but it held onto a smoking smell, somewhat expected for a smoking room i suppose

no bags or trash cans for pet waste