it was a quiet atmosphere, plenty of parking and well lit at night, convenient to major highways; friendly

that the breakfast is extremely light!

i did not have breakfast so cannot talk about that

the breakfast or the lack of it. it was sad, no choices

breakfast had no protein.

breakfast was nice. very clean!

pool wasn't cleaned, covered with dead bugs

hotel and staff were great. breakfast was also very good.

good breakfast yet concern for diabetic and people on keto diet would be helpful.

breakfast was a definite turn off

trash and a laundry cart sat outside on the sidewalk the entire stay

and dryer on site but i did not use it so i can t tell you if it was free or not they have breakfast but i

also on booking i checked pet and the price changed once i arrived at the facility

not many choices for breakfast as the ad.

i ask for no smoking and i got smoking

free wifi and breakfast!!

indoor pool and close to downtown

the shuttle service to and from duke health was extremely convenient

breakfast was great

gym did not have functional remote, nor did water cooler have cups

pet friendly and reasonable for a 1 night stay to break up a 10 hour drive around the holidays

recent vehicle break ins in parking lot.

accommodating for us since we were moving from another hotel that had cold showers and he got us early check in

room was very comfortable, the staff was very friendly, and we liked the fact that the motel was pet friendly

space, easy access from interstate, customer service, breakfast, easy access to duke.

parking for truck was slim

the non-smoking room i booked smelled of cigarette. what they called

the staff the free continental breakfast

the night man could have told me when breakfast ended

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

rooftop bar with sunset

fitness center was still closed for covid despite the closure no longer being required by the state

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

pretty bland - decor basic & room very generic; restaurant & bar food uninspired & basic; bathroom partially

there was no safe in the room, the hotel gym was a joke, no room service, a hotel restaurant that served,

room service there wasn't any, no kitchen that was the main reason for booking the facility so i

restaurant and bar closed too early.

shrimp and grits for breakfast, yum!!! comfy bed, clean room. staff very nice.

breakfast is okay. nada hot....maybe some yogurt

they were pet friendly but were not pleased we brought a dog

pool and a very comfortable bed

pet was cost too much!

breakfast was great. room service and valet were good.

breakfast was great

bar staff should be better trained to milti-task and handle customer issues with better tact and

outstanding breakfast

wifi was spotty at times

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

had planned my stay around the fact that this hotel had an outside pool having children and being in this area

friendliness of the front desk staff and the breakfast was phenomenal ud83dudc4c ud83dudc4f

we noticed our wifi username/password wasn t working

room was clean roomy comfortable. pool was refreshing

hot tub and heated pool on site laundry

was awful, it cost me $8 to do 1 load of laundry

only 1 laundry area and the person ahead of me

pet rooms were not real well taken care of

view of parking lot was better than storage bldgs

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

large room with well equipped kitchen. location at a close proximity to the city center.

pet fee is a lot

i especially loved the shuttle service

about where the pool a s fitness center are would be good and a sheet of what the hotel offers would have been

it wasn't necessarily bad but an indoor pool would have made it even better.

due to the coronavirus there wasn't any hot breakfast available and the pool was closed

the gym was closed due to covid.

a very nice bar area as well in the lobby

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

good choices for a nutritious breakfast!

location beds are very comfortable. breakfast meets the needs of most people

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

an extra item or two more for breakfast bar but it was nice to have the breakfast anyways

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

orderly and clean; dvd player/dvds free; laundry/dryer free; front desk staff were

the kitchen - and the free laundry

the hotel was clean. the staff was great and the free laundry was awesome a great selling point.

loved everything about my hotel stay, especially the free laundry and the fitness center conveniently located

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

spacious clean room and good breakfast

breakfast bar was so good

i could not connect to free wifi and had to talk to it service person for 10 minutes to get connected

my kids were so disappointed because they love hotel breakfasts and the waffles

the bed sheets smelled like old laundry

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

was the first of may and the and the pool was not ready for the grand kids we were in the handicap room and had

water in pool coffee was not up to par

the peoples were cool the kids and i loved the pool

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

pool closed, gym not clean (no towels, equipment not sanitized daily, no water, etc.)

price ($220/night reunion weekend) for average room and no lobby bar or food throughout the day

shuttle was available to duke campus

is one of my kids favorite hotel when they come in town the location is perfect and lots of things to

laundry machines needed some cleaning

chose this property over others nearby because of pool, but it was much too cold to enjoy

no shuttle to the airport

there is a full service restaurant with nice large bar and room service for dinner (but not breakfast)

the shuttle bus was excellent and extremely helpful

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

really enjoyed the pool

we were in need of parking of a moving truck and the property had parking available for our needs

more accessible parking spots, only 2 for a big hotel like this.

indoor pool was a hit with my children. loved using the outdoor bbq to cook dinner.

bed was support comfy, the kids really enjoyed the indoor pool at 9pm, overall we really enjoyed the stay and

staff was friendly and the kids enjoyed the pool

the pool wasn't working

there was not enough parking the weekend we stayed there.

your 2 bar people; teresa & jojo; very nice

laundry soap used very offensive

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

hotel and breakfast starts at 6), and more rolled eyes and sighs when i asked about coins for the laundry room

easy and nice stay when flying in and out of rdu. free breakfast, airport shuttle, clean rooms.

pool was not open due to covid

front desk staff was nice , kids enjoyed the pool

the pool looks milky. that was it.

staff was very courteous. room was very clean. our shuttle bus driver was so very kind.

staff very nice and helpful. i really appreciate the shuttle service to duke medical.

shuttle to duke hospital

if i have to choose a dislike, it would be the parking.

the food bar is very expensive,10 bucks for 1 egg bacon sandwich and a hot chocolate

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

laundry facility

good parking options and very clean and organized

the hotel shuttle is very handy and i used the free phone at the airport information stand to let them know

the shuttle driver was awesome

laundry facilities were clean (and the front desk had quarters)

decent pool area and gym, as well as very clean

my grandson enjoyed his time there and the pool was a plus for him

the hotel was decorated nicely, breakfast was good, room (double queen) was nice.

room service never came i had to request towels i would still stay again but was a little

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

very nice fitness center with a nice laundry room for guests to use

i utilized the on-site laundry facility

were assigned a room on the fifth floor close to stairs, but we were traveling with a pet and i am over 70, so

my kids loved free warm cookies and complementary breakfast

might be worth noting the monetary system in the laundry room

i didn't stay long enough to enjoy the games, the breakfast, or the pool, but hope to do so in the future

its an app, then load money on the app, then make sure you are connected to wifi, then proceed

room very comfortable with lots of storage and kitchen equipment

shuttle for multiple hotels was a bummer

there was a hot breakfast, which was very good, the room was very comfortable and i loved the gym and the washer

breakfast was good/ friendly staff

breakfast was pretty

there was a hot breakfast, which was very good, the room was very comfortable and i loved the gym and the washer

excellent service hotel very clean the breakfast was awesome every morning

pet friendly

staff are very accomodating and helpful. worth of the money, great breakfast

quiet, continental breakfast, next to restaurant

no wifi, and tv barely worked

coffee was awful and no protein options for breakfast

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

both mornings the noise ( kids allowed to scream and run around , and groups at several tables making very

the beds were very comfortable and relaxin. pet friendly. location breakfast was great.

they had nice amenities, like an indoor pool

had a great breakfast, front dear staff was pleasant

i loved the concept of the pool on the roof

highpoint is the beautiful view from the pool area on the top floor

the gym and the pool plus the bar and dj was also

the rooftop pool area was very relaxing

the gym and the pool plus the bar and dj was also

should go through laundry room daily to ensure appliances are in operational order

people in n out of laundry across the hall all night long

guest laundry,wish it was free

back door to the pet area was locked so we had to walk around to the gym door

sadly, i had to keep refilling my small cooler with ice to make sure my pets food stayed cold during our stay

spin cycle on the industrial laundry was audible my room sometimes

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

no laundry facility

the pool and food places around were easy to get to.

was a man in a burgundy car that sat outside in parking lot all day

desk staff in am did not turn on the waffle maker for breakfast, it took 15 minutes to heat

not smoking

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

laundry was found in our room when we checked in

my towels smelled like a smoker was attending to the laundry

no laundry room

room was nice , pool was great hot tub didnt work

breakfast options were fine, i really liked the coffee being available for free, breakfast room was

lobby and bar over air conditioned in summer

else was perfect especially the friendly staff and shuttle drivers except the location of the room

donald in the lobby bar deserves a shoutout- he was a star

the hotel itself was beautiful, i loved your gym

excellent restaurant, both dinner and breakfast.

it has all the amenities, including gym, pool, golf and different options for dining

even the parking lot was beautiful surrounded with

the free wi-fi and parking were definitely a plus

staff -especially the room service staff (both on the phone for ordering and in person at delivery) were so

the pool kept the kids entertained and the gym had the essentials needed for a workout

pool is quite small and was full of teenage girls

they loved the pool and hot tub, breakfast was great, they have a waffle maker which was delicious and a nice

only negative may be the pool and hot tub. chemicals and ph may be off as water was cloudy.

pool is small.

laundry facilities only accept quarters

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

breakfast, room, laundry

it was close to the airport and had laundry facilities on a separate floor

nice location, friendly people, the staff were amazing and decent breakfast

laundry was nice

laundry left on the floor outside 2 different rooms for the night

i did not know where the pool was and what was available

i loved the room and how beautiful it was i also liked the gym there.

offered free shuttle service to the airport which started st 4:30am

the pool area and gym

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the

the indoor pool for the kids and how clean the rooms were.

hotel location was good, but it's not very family with kids friendly

comfortable beds, pool, prompt room service.

location and convenience of laundry, gym, microwave and refrigerator

swimming pool, but cramped in gloomy fenced enclosure

rooms needs to be updated, no room services, pool was closed.

the pool wasn't that clean

appreciate the parking and excellent shuttle service

dirty laundry pratices

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

sounds from the laundry nearby disturbed my sleep

never got room service for cleaning and laundry

one man was wandering the parking lot talking and cursing to himself, trees, and even a shed

i also didn't like the laundry room not having a change machine

laundry facility

) the room is very spacious for two people and the laundry room is on the premises

reserved a smoking room in advance and when i arrived they only had a non smoking room to offer

also, for the amount i paid to be there i should not have had to pay for wifi as well

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

no shower curtain. left laundry from previous family. keys never work.

also the laundry room and vending machines were out of order for my entire stay

laundry and

good price, clean rooms with kitchens, nice staff

customer service was fantastic, the room was nice and very clean, and the breakfast was good

being a duke patient they allowed us an early check in which was greatly appreciated

wish the shuttle took you other places than the airport

coffee maker in the room, shuttle service to airport at 4:30am.

the wifi was so strong

i liked being able to track my load of laundry while it ran via the app, very convenient.

breakfast room laundry facilities

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

it offers a small gym and pool, laundry facilities, a simple breakfast

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the guest was looking for coffee, but the kitchen was not considerate to refilling the run-out coffee

bed covers seemed like they weren t changed, the kitchen was dirty, fridge had leftover food

had a good stay i missed the free breakfast but i understand because of the virus.

of lighted parking, great breakfast, well kept general areas, good security, centrally located to airport/rtp

didn t let me know with anticipation about the pool not working and that was the only reason i stayed

no clean rags and towels we had to wait hours til they finished laundry

the breakfast was very good

cheerful staff members. appreciated the breakfast choices.

breakfast

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

evidently this room is directly above the laundry area

must then nothing, the kitchen service closes at 2200 , i think is early.

wifi didn't work at all

airport shuttle service not available between midnight and 5 am.

amazing hotel, we really enjoy the gym, the pool, room ...all!

clean gym with everything you need

the airport shuttle and the friendly staff

rookies bar and grill across the parking lot

aloud us to park car while we were away plus airport shuttle

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

no laundry for customers

room was below what i can only imagine was the laundry facility

bar was alittle overpriced 4 drinks for 40$ not including tip

bed was comfortable. shuttlebus was new.

are gorgeous, pool is a comfortable temperature and the room was more than adequate

staff was very helpful with information and quarters for the laundry

they would get an electronic payment system in their laundry and more machines

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

back parking lot is a little sketchy

close enough to the airport, friendly staff, clean room, good wifi and comfortable beds.

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

and the man incharge of the kitchen and laundry was very helpful

laundry room should be upgraded.

the laundry room was flooded

nope. (breakfast closed at 9:30 - which seems early for a sunday).

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

the shuttle service was right on time.

easy to find and plenty of parking

courteous staff, a well clean appreciated environment, very well kept cleaned rooms daily, gym equipment was

called the for the airport shuttle right when i got off tbr plane and they were there to pick me up in minutes

think that they make enough to invest more in their gym room

price, laundry

laundry didn't work very well (although we did get it working to do one load of laundry - we were

no change machine for laundry use. maids didn t speak english .

you can actually wash your clothes at their laundry room while you swim or lift weights

the front desk person terri is so nice, the laundry facilities so clean and easy to use, and little shop for

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

was good location was good laundry facilities was easy to use parking garage was

another treat was that the pool was already open

their gym was closed on sunday and there's no free wifi after you check out

pet fee was not obvious when i booked and at $150 for 2 nights, on top of my room cost, was more

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

no restaurant and no bar to speak off.

too much bleach in the pool

online said they had a pool. they don t have a pool anymore and my kids wasn t happy.

just wish that there was more of a breakfast selection.

they have a free airport shuttle which is very handy

the shuttle driver was also great

breakfast pool hot tub clean room

i also experienced dirty laundry/dishes and tub area wasn t clean

i love that they have free laundry

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

free laundry friendly staff good value

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

no laundry machines on site either

nothing...the rooms are out dated and need to be updated the parking is trash.

need more continental breakfast choices like bagels and slightly larger muffins. and pastries.

needs an sprucing up and cigarette butts are all over parking lot but it was a quick stay with great location

allowed me to have my pet without extra charges and after checking out they charge my card without authorization

laundry room for guests to wash their clothes

it would have been nice if there was a guest laundry room

the breakfast was very nice. the staff was exceptionally friendly and accommodating.

gym

bed was comfortable, shower pressure was good, wifi was speedy.

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

room service was basically non-existent

the beds were great. the wifi was nice. also the food was very tasty and good.

could not provide room service during stay

pretty convenient, shuttle service, close to the airport .

didn't have a laundry room

kind and friendly check in didn t get to have breakfast but the bar was busy in the evening

extremely pet friendly

location, spacious rooms, ample parking

everything was great. even have a little food. concession with salads and a bar open until 10.

desk about it and was told it had been reported to management who said it was because of the laundry equipment

i also liked the nice laundry room and working ice machines made for convenience

comforter was lumpy because the filling had shifted and clumped up in the laundry

only things that were not super great was the television/guide, and the cost of the laundry

at 345 they showed up with my 2 kids

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

laundry

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

wifi service should have been better. extremely slow speed.

no laundry on site

wanted to do laundry but didn't have quarters

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

fighting at 3 am in the laundry room when it clearly states facilities closed

to the price, clean rooms, clean towels, no bad smoking smell not even in the corridors, light breakfast

was hard to get into the parking lot

parking

a real bar and rest

had a bar that wasnt even staffed to open yet when arrived

website says bar open sunday-bar was closed sunday

i did not have breakfast.

parking was limited.

there was plenty of parking spaces and it was free

bigger pet (dog) walking area.

this facility is recently updated and was perfect for my wife and me. pet friendly also.

self service laundry

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

couldn't offer coin exchange for laundry

outdoor pool was open n clean wonderful shower head and extra comfortable beds never want to get up out the

all the amenities included, airport shuttle availability, breakfast, laundry, location

they also have a guest laundry room which is very convenient

no laundry bags for dirty clothes

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

homeless man sleeping on the lawn. price was high especially adding pet fee.

shuttle to airport was prompt, clean, and friendly driver.

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

convenient shuttle and friendly staff. good location near airport.

we utilized airport shuttle service and extended parking

breakfast was good and had a lot of choices.

breakfast was nice

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

breakfast was a little blah, but hotel eggs are always gross

in addition, the property does not have a laundry facility

i wish they re a laundry mat.

i would say to have less processed foods in the included breakfast.

very clean, staff friendly, good selection at breakfast. good gym facilities

clean rooms, free breakfast, free parking for the week and airport shuttle.

i was very happy to have a kitchen with a full size refrigerator to keep our food and drinks cold

room spacious. access to kitchen. breakfast provided

they even had breakfast

very professional, and damian at the shuttle bus was very good and joyful

friendly staff, above average breakfast, comfortable bed, spacious and clean.

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

desk never had coins for the coin operated laundry

lights / power on and manager with better tolerance with kids.

wifi was fast

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

breakfast is delicious.

wifi was great

bad wifi

laundry is completely complementary ( no

it was very close to the airport and the hotel shuttle started at 4am.

closeness to the airport and having the shuttle

it had one private queen suite and private bath, a full kitchen and living room and a second bedroom with two

breakfast

was a bar and my cocktails were excellent and served by friendly staff; even got the recipe for the black

bar was closed the two nights we were there and during the day for coffee we only saw it open one

i woke up to kids running and jumping early in the morning on the floor above me

there two restaurants in the same parking lot

me n the kids n husband love the pool n workout area

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

bed was very hard, neighbor was noisey, and we saw roach in kitchen where food being served.

breakfast buffet and made to order omelets were teen favorites

included were full made to order breakfast

ridiculous that my 13 year old couldn t walk on a treadmill with me in thee gym to supervise

facility was clean, the kitchen within the room was fantastic, and the employees were all very helpful and polite

pool and gym would close before advertised hours

gym was great

the location was good. the kitchenette was nice.

love having the kitchenette and the staff kept the hotel and room very clean

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

the pool could be a little cleaner.

airport shuttle (except didn t run after midnight and i landed at 1am), water/snacks at

called before i got there to confirm the pool was open; which is the only only reason i booked here; i was told

fact that the indoors pool was closed that was the main thing that made me book the hotel was the indoors heated

rooms well equipped, full service restaurant and great shuttle service

a pool and gym

i really loved the pool and the. queen bed.

shuttle could run every 15 minutes instead of half hour.

was able to cook or wash laundry if needed in our room

this hotel could have been decent if basic laundry and cleaning were satisfactory

laundry detergent, dishwashing soap, diahwasher soap was provided

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

sparsely furnished (but still comfortable). shuttle was late

parking was available and convenient

the wifi was horrible. i couldn't work

my children would have liked the pool being open until 10:00 instead of 9:00.

i also like the fact that there is a bar and restaurant on site

i also appreciated the laundry to wash my clothes

nicely renovated... room service was quick and tasty...

the room service was fast and the food was very good

outdoor fireplace with patio..the coffee bar was great. room was exceptional and comfortable

the pool was also a big hit as well with the weather that we have been receiving lately in charlotte

awesome staff, clean rooms, free coffee, free laundry!

laundry

wonderful fitness and guest laundry as well as a helpful staff

the laundry room was very convenient, as well as close proximity to the crabtree mall

friendly staff and free laundry

had full kitchen. wish we could have stayed longer.

kitchen lady is the best with wonderful bf. clean room.

breakfast was great

breakfast was varied and good

breakfast was a surprise

the option of laundry service is very welcome

pool was not open. staff could not provide change to do laundry

i've had better breakfast but it was fine.

thing missing was hot plate or stove, given the kitchen area with full dishes and dishwasher with full sized

everything was great clean neat good breakfast

good location near everything parking free and nearby shopping is very convenient great gym and laundry

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

hotel is dog-friendly and had very nice guest areas (gym/pool/grilling area)

did not give wifi address at check in. couldn't get staff on phone to get wifi password.

great room, building, gym and pool.