right next to maids laundry room

nervous with the weekly workers/other guest standing near my door because they were using the laundry

really liked the pool and the pool area

i had a small kitchen so i did not rest the provided breakfast

only thing i can think of that i did not like was the parking spots were a little to close to each other

hotel to stay if you need to do some work, laundry, free breakfast

clean and great pool and spa. delicious breakfast.

pool, hot tub and that there was a nice outside seating area.

the hotel is pet friendly and i appreciated it so

hotel staff was very helpful and friendly, the breakfast was very good, the bed was comfortable and nice pool

very clean and friendly staff.great breakfast.

trouble logging on to the wifi to work remotely

the rooms were clean, bed comfortable, and pool nice and clean

the rooms, breakfast, everything was amazing

i didn t book directly with the hotel i didn t have wifi access and wasn t able to be compensated for a

the full breakfast was delicious

staff was nice todd and stephanie were great the pool was nice and the rooms were great

it rained non stop so no pool.

property was nice and the pool was clean

i am a late riser but my friend went down and said the breakfast was very good

breakfast wasn't what it was 3 years ago no pool said there was a spa but there wasn't gym had 2 pieces of

being able to cook breakfast

the front desk staff was professional and courteous, there was ample parking, we were offered our choice of

i would have loved to have the typical basic breakfast, such as eggs, ham, baggels, etc.

not having the breakfast but its due to covid not the hotel.

was easy to get in and out of the hotel, parking area, to the main road

spa tub was not operational, it would have been nice to use if it was operational

location and pet friendly

was especially happy that the pool opened at 6 a

gym was outdated

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

ample parking

everything was nice would of been better if the pool was open .

very clean, nice bright lobby and breakfast eating decor

very nice large spacious room lovely friendly staff plenty of parking

i also loved the fact that we had a microwave and mini fridge in the room and a laundry room just around the

the pool isnt big but it was clean warm and it had jets like a jacuzi which i and my kids loved

it was big enough for 4 little kids to splash around, so 2 adults

comfortable with sufficient towels, laptop working area, microwave, refrigerator and excellent wifi signal

the breakfast was excellent. i love the spa poo, as well. very clean and nice place.

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

dog area was nice, kids loved the pool

we had a small pet (dog) with us, and he never barked once during the whole stay, which is a great tribute to

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

pool hours could be more flexible

absolutely loved the kitchen and the small table

excellent breakfast

morning we came down too late for breakfast, and the lady who was cleaning up and putting things away made us

breakfast was awesome different from what other hotels offer

the pool was cold

maybe pool

best part is the free breakfast, kids love it so much

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the parking lot seemed safe

the wifi didn't worked the whole time i was there

heated pool

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

pool

the water pressure on the shower head btw) staff is really nice and friendly great parking good wifi

small pool

really a big deal but i would bring my own laundry detergent in the future costly in the store area

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

nice pool

huge rooms. a nice bar and bartender. beautiful breakfast.

laundry room should have more machines

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

very friendly efficient staff, excellent coffee, very clean pool and room.

no wifi, the remote control didn t work for the tv. not worth the money :(

one washer on a back patio does not a laundry make

great pool. friendly staff

the pool gates were locked

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

laundry machine broken and no updates.

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

the laundry area is great

the laundry room conveniently located near my room

no laundry bag provided.

als o the laundry roon was so dirty and machines were

laundry room needs to be updated

guest laundry.

he washed them for us in the employee laundry area

the laundry room needs to be taking care or updated.

there was someone in the staff laundry area fighting and a girl screaming

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

to wait for extra pillows because everything was wet in laundry at 6pm

laundry machines were not working and no breakfast was offered.

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

the wifi sucked

laundry and ice maker out of order

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

were roaches in our bathroom and the wifi did not work and at one point the elevator was out

no wifi in the 3rd floor, smells bad (old carpets) incomplet breakfast.

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

no room service

i loved the pool was open late

parking area was well lit

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

the pool wasn t that great i liked the water in the gym though

my kids live local

only disappointment was that the pool was out of service during our stay

friendly staff, clean facilities, public laundry room, the pool area.

guest laundry facilities were very dirty and old

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

therefore there was no wifi and a nice pool area with a bar was not yet open

once you get there you don t have to leave.they have a nice bar and restaurant on site

i was able to wash clothes at laundry area

vending machines and laundry facilities on site

common areas outside could be a little cleaner, laundry area and smoking areas.

the property & pool was very well kept

term renters, abandoned cars, people sitting in cars in the parking lot and wandering the area

bed sheets like never replaced laundry out off service lobby computer out off service vending machines out off

laundry capability on premises

were dirty and their housekeeping was gone for the day, the laundry wasn t done so they couldn t give me

good wifi, that's all

smoking room was available

breakfast is good and there is hot coffee available

you find everything you need in the kitchen

i like that it basically had a full kitchen as well, and the shower was nice because it had full bottles of

very clean, good parking, staff very friendly and helpful. breakfast was excellent,free

gym is non existent

pet fee 0f $25 a day; max of $75

the staff was amazing. the breakfast could be more diversified. pool was small but nice.

easy to use, wifi really fast, breakfast was good, pet friendly, staff was great, al was very nice when i

bed was comfy. pool was great.

breakfast was good

had laundry facilities which we used

i liked having the on site laundry

i saw a front desk lady s baby inside a dirty laundry s rolling cart, the baby inside and no one close by

self-catering laundry not working. no complimentary breakfast.

fridge, microwave and guest laundry facilities - do not even turn on

rooms are always clean, pool is always nice, and staff is always great especially matt

wifi good and tv good

they offered a small but just enough continental breakfast

rooms are always clean, pool is always nice, and staff is always great especially matt

wifi was difficult, most people here were a bit

the lady working the breakfaast bar was conscientious and helpful.

breakfast is fabulous

i like the room size the spa bath and the area

gym and pool.

the staff was very friendly and helpful including cleaning staff and even the person who supplied breakfast

the ice machine/ laundry room was locked the whole time

laundry area was very clean/new machines

do laundry eat your money

there was a way to change cash for coins on-site so i could use the offered laundry machines

the sink it was just a dirty place and bugs and cockroaches the room we are in next door was the laundry room

room smelled disgusting, none of the vending machines worked, the ice machine was unplugged, the laundry area

some other people apparently live there and were hanging their laundry out to dry outside on the bushes

needs upgrading seat loose 1 little bar of soap no broachures of any kind no ash trays in the smoking

the laundry facilities were gross

had a laundry room

has guest laundry

the soccer group had fun therr at the pool

clean and easy access to restaurant and i-75. breakfast was yummy and the pool was fun!

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

in addition, no free wifi was also out of line with this type of quality hotel and in comparison to other hotels

prices at the bar are high. food and drink prices.

everything from location to amenities room service staff. all excellent

fact that you have to pay per day to use wifi is unacceptable in this day and age

location and pool

room service was exceptional

best french toast and cheeseburger through room service ever cheers to the chef

breakfast buffet was very good. room service was great for something late. pool was lovely.

the pool and cleanliness

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

did stay in a pet friendly room however after hurricane helene, i stayed at the westin the room

there was a laundry mat and ice machine and elevator in the middle of the building

very clean rooms. has laundry facility on site. friendly staff.

excellent laundry service

breakfast was exceptional. rooms were very clean. laundry facilities car parking

place, clean, they hade laundry facilities and good parking

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

loved the pool

ryan, a bartender at azure, always is so kind and professional

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

there were no vending machines. yes there s room service but i wanted a coke.

gym space was a joke and the food at the restaurant was no so appetizing

pool was closed for maintenaince and i had brought my bathing suit, intending to use it, only to

the room service staff was great.

corner of the living room behind a chair, plastic shopping bags stuffed behind the artwork at the kitchenette

not enough towels and hold bar in shower wasn t secure. otherwise location was perfect

wish the hotel had a laundry availability

menu; it is really noisy sitting by the pool with the cars fro the freeway and the trains.

the remote didn t even have a pause feature so we could get our room service without missing content

the staff were fantastic... the pool area is lovely

also you can t beat 24 hour pool and gym access

our room was near the bar and we could hear everything

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

the hotel bar was also very pretty

perhaps a community refrigerator but too much in there for how little space is in the kitchenette

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

breakfast was prepackaged

wifi wasn't at its best and the traffic noise was frankly udible and sometime annoying

we took advantage of the gym and the pool

pool was so clean and serene

in the morning the breakfast was 10 out of 10 i would most definitely come back to this

the total environment from the staff to the laundry to the pool was excellent

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the gym and laundry services were closed at the time.

didn t realize it was a pet friendly hotel

it was incredibly clean, the staff was wonderful and that pool was amazing

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

facilities were nice-gym, pool and jacuzzi

room service dinner was only fair

room service wasnt as appealing as we'd thought. lighting is a bit lopey, but okay to deal with.

the location was beautiful, we stayed on the 14th floor with a pool view and it was just beautiful

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

laundry bag it was used before and in bad shape

there was a gym, but it was very basic

a standard room and my issue is the springs in the beds were totally worn out, it felt like kids had jumped on

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

downtown, with the staff, facilities, cleanliness, comfort, value for money, location, and free wifi all deserving

dining room not open, just bar area

i was wrongly invoiced when checking in, i had to come back at the lobby and get reimbursed - no wifi accessible

lobby bar closed too early

quick and easy check-in, clean room, friendly staff, nice bar and breakfast, good location.

building , clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

the king studio room with kitchenette was perfect for our family

breakfast was amazing and the gym had new equipment

that the outdoor shower at the pool didn't workn

the pool with the riverfront view and the staff.

will not stay in a pet friendly hotels again

from the valet, front desk, bar and pool

the bar is great and the outside area by the pool is awesome

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

the hotel was clean, the gym is clean

room and pool were very clean

nice pool. bicycles for free.

i didn't know going green meant no room service at all

morning coffee bar room service location

shady pool

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

laundry room is a shared wall

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

woken up by laundry machines

laundry was only coin operated so i wasn t able to do laundry here!

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

pet-friendly (we named the cockroaches)

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

pool was small with no direct sun

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with

they have a pool.

called ahead to let them know i was looking at a midnight check-in and was traveling with my kids, so i wanted

$700+ for 3 days and the breakfast wasn t even free like most motels that are cheaper and the pool didnt even

could be laundry related

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

no laundry

location, parking and the room was very nice

free breakfast and coffee

however there were pests in the kitchen area

i love that they had a 2 bedroom and the free breakfast

the breakfast buffet was awesome

kitchen service personal was great and friendly

laundry room dirty broken down

also, free laundry which was really nice

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

free laundry

laundry room was free to use so that was super nice

we have to pay for parking and breakfast wasn't so different

i was on the 8th floor with the pool and bar

breakfast offered a good variety, including vegan-friendly options such as oat milk

good breakfast, friendly staff, clean room. i would surely return.

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

room had a small kitchen very clean , ac was amazing bed was comfy, very spacious and even had hbo included in

was expecting a full kitchen like on review

which felt nice, but the amenities of the hotel was not fulfilling for my family, especially my kids

free parking quiet

the kids had fun in the pool

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

did not like the fact that the exercise room and the laundry facility were not available to be used

laundry room closed no forward mentioning anywhere

i like the fact that has laundry facility

laundry available but took forever and was super expensive

too nice of a hotel for each floor to have a shared microwave in the laundry room

like the fact they had laundry facility

there is no where to get coins for the laundry

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

shuttle service

breakfast was delicious and bar was decent

drinks at the bar was nice and relaxing

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

the pool was freezing. too cold to swim in.

perfect location and super friendly staff. the bar was a plus too!

stylish, great location, lively hotel bar and excellent coffee shop

the pool area is absolutely gorgeous, as is the lobby and restaurant area.

are extremely nice and helpful, the rooms are clean with comfortable beds and pillows, the lobby bar and cafe

kids that weren't staying there were in pool

kids

there is a guest laundry on the floor

the laundry service was poor

the guest laundry was not working

we were able to use the laundry services

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

very impressed on the guest laundry and no charge was a wonderful gift to the guest

complimentary laundry was such a welcomed amenity

but they cleaned up the guest laundry space so that was an improvement

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

the laundry facility

then even opened the laundry an hour early so we could do a quick load before catching our cruise

laundry facilities need serious help

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

had to do a load of laundry and the washing machine did not wring out the water and dryer did not dry

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

my boys loved the pool as well

staff was friendly, pool was nice.

friendly staff, easy in and out, free breakfast was more than satisfactory.

the breakfast was good, and close to bush gardens

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

one treadmill at the gym was broken

parking onsite was convenient

parking, friendly, helpful staff, comfortable rooms, great hot breakfast, quiet

then called the room service dept and was told i'd be brought up some shortly

desk and they went to look at it as we were checking out i would love to see more options for the breakfast

breakfast was minimal

breakfast was lacking bad

a no smoking also if you want watch tv that's not going to happen they only offer 4 channels no wifi and breakfast

parking

love it, the laundry mat is on the second floor and the gym is on the third floor

i liked having laundry facilities

you guys need to add some more appliances to do laundry. it is only one for all the guest

laundry facilities, highly recommended it

good wifi. good breakfast. big room and comfortable bed.

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

staff and pool

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

close location to the hard rock casino 1.5 miles easy travel.

the location was near the casino which was very convenient.

laundry use was great and cheap

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

brand new building, parking was good, great little hang out in the front with a grill and fire pit

the laundry area was awful

not have the correct executive room with 2 beds or the mentioned mini bar also i didn't have a laundry

friendly staff, comfortable bed, nice big spa bath, restaurant beautiful

the pool and tiki bar was awesome the overall atmosphere comfortable and inviting.

and the tiki bar was under construction but the pool was open

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

love the fact that there is a free shuttle to the hard rock casino

everything was great! even parking was close to front door and convenient.

wifi

beautiful, spacious, clean. wish we had been able to stay longer to enjoy the pool!

was great, from the facility, to the room, the staff and the out side bar by the pool

amazing but the only thing i didn't get to is jacuzzi or any other spa cause it was just 1 day but im gonna do

clean new modern pool roof top dining

not that i didn't like it, but i wish the pool was a little more heated to the point it was warmer than it was

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

closely located to casino. and a great value.

towels, wifi.

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

hotel was clean and the breakfast was really good

clean and had a pool

had a non smoking room, but being so close to the casino, it still had a smoky smell

one small thing valet parking should be free for guest 1 in 1 out just a

the smoking! i wish i could get to my room elevator without going through the smoking cassino

kids

bell hops and valet parking great

pet friendly, modern, clean.

lovely staff, great roof top pool and breakfast

again, if you re a couple that s actually pretty nice, but keep that in mind if you have kids with you or

the rooftop pool and bar was great

beautiful very clean. the rooftop pool and restaurant was perfect!

the location!!! the room was also very nice and the rooftop bar and restaurant were a huge plus.

the roof top pool was kind of small

rooms are comfortable, stress free checking in and out and the complimentary breakfast was a good way to start

rooftop bar and restaurant was very nice

pool was hard to get to, valet was not great, poor signage around hotel and very slow elevators

to use the washer/dryer in the laundry

the comfort of the room and hotel was exceptional. also room service was great when needed.

the shuttle to the airport was a great convenience!

it would be great to get alcohol beverages sent to room with room service.

offered an excellent suggestion for shuttle to port for our cruise

coin laundry on 2nd is just a w/d next to the elevators.. a separate room, there is not.

laundry facilities

the elevator was slow and there were dirty towels and laundry all over during the day even when we came

liked seeing the laundry opportunity

everyone from the desk to the kitchen to the maintenance