were dirty and their housekeeping was gone for the day, the laundry wasn t done so they couldn t give me

bed sheets like never replaced laundry out off service lobby computer out off service vending machines out off

laundry capability on premises

i booked a smoking room but when we got in the room there was a sign that said no smoking in the room at all

clean hotel, friendly front desk clerk and parking was accesible

i was able to wash clothes at laundry area

vending machines and laundry facilities on site

common areas outside could be a little cleaner, laundry area and smoking areas.

parking lot is a rest area for trucks.

the pool was beautiful

guest laundry.

he washed them for us in the employee laundry area

als o the laundry roon was so dirty and machines were

the laundry room needs to be taking care or updated.

laundry room needs to be updated

the spa was closed for a private event

beautiful, spacious, clean. wish we had been able to stay longer to enjoy the pool!

clean new modern pool roof top dining

bar atmosphere, very friendly female bartender, great drinks and food at bar and breakfast were

not that i didn't like it, but i wish the pool was a little more heated to the point it was warmer than it was

had a laundry room

has guest laundry

the laundry facilities were gross

the bathroom and carpet were a bit stained/ there were some guests being loud outside in the parking lot, but

great breakfast, comfortable bed and good a/c

stayed five nights in this motel (room entrances off the parking lot) which we chose for its location right off

place to stay i stayed at this hotel for a short stay, it is quiet affordable and a nice pool area matt is great

dirty, overpriced, $30 per night extra for your pet which is not advertised in the booking

rooms are always clean, pool is always nice, and staff is always great especially matt

we stayed five nights in this motel (room entrances off the parking lot) which we chose for its location right

room smelled disgusting, none of the vending machines worked, the ice machine was unplugged, the laundry area

some other people apparently live there and were hanging their laundry out to dry outside on the bushes

needs upgrading seat loose 1 little bar of soap no broachures of any kind no ash trays in the smoking

even after being re-done, need washer/dryer to take credit cards or have change machine in laundry room, thin

balcony, hotel just steps away from riverfront promenade, mostly well-equipped gym, on-site self-laundry

room, she made sure it was an upgraded room, but she also made sure that we had a complimentary breakfast the

a nice facility - it has a nice gym, pool, and hot tub and is close to ana maria island beaches

the breakfast was very good. i think it could have been a little more reasonable with the price.

do laundry eat your money

laundry area was very clean/new machines

the niceness of all the staff, the extreme cleanliness of the room and the cleanliness of the laundry room

there was a way to change cash for coins on-site so i could use the offered laundry machines

laundry door lock don't working. room smells.

had laundry facilities which we used

fridge, microwave and guest laundry facilities - do not even turn on

self-catering laundry not working. no complimentary breakfast.

i saw a front desk lady s baby inside a dirty laundry s rolling cart, the baby inside and no one close by

i liked having the on site laundry

i like the room size the spa bath and the area

spa tub room

great breakfast included in the price. good comfortable room.

gym and pool.

gym equipment not in good condition

there was hardened laundry detergent on the pillowcases so i changed them out

was a family vacation from australia & it would have been convenient to have laundry facilities in the building

no laundry facilities, with the close proximity to the beach that would be a huge plus.

the bed was like a rock, pillows old. wifi slow

provided mini fridge which helped with kids

parking was a little strange being across the street, having to carry my luggage down the street

loved the breakfast choices, particularly the scrambled eggs and bacon, or sausage

customer services was wonderful , very friendly front desk people & very good breakfast as well.

loved the daybed sofa with twin bed for the kids

room,proximity to the charming street, extremely clean accommodations, and the rooftop bar and pool

not a real breakfast, prepackaged snacks while most other hotels offer warm breakfast

we had a small kitchenette is our room which looked like it had never been touched

the room was muggy and smelled like mildew. breakfast was limited to coffee and yogurt

the breakfast is poor , coffee is not good at all .

could have a little more items for breakfast such as fruit & milk/creamer pods for coffee

useful laundry

laundry facilities were fine too

laundry room and

there was also a smell of sewage near the laundry area on the second floor

convenient laundry facility

breakfast was good. laundry room was helpful. convenient location.

the guest laundry cost extra, and only takes quarters, not to mention after washing a load of clothes, i

we had to do laundry during our stay, i would say laundry was a little outdated

the laundry

the guest laundry area was clean and in working order

laundry facilities

coin laundry on 2nd is just a w/d next to the elevators.. a separate room, there is not.

liked seeing the laundry opportunity

the elevator was slow and there were dirty towels and laundry all over during the day even when we came

the breakfast was great

displaced due to hurricane & storm.staff was excellent room clean, gym gear, laundry good.

has nice gym and laundry room

hotel had laundry facilities and close to img

the only thing was the quality of the towels at the pool

has nice gym and laundry room

the kitchen was very well supplied with dishes and utensils

breakfast was good for being in a pandemic

pool is really small, cold , and closed at 6pm. hot breakfast was limited.

it was clean, comfortable, kitchen. stove, everything you need. awesome.

add yoga maps and weight bars to gym

pool was quite small

also got my clothes stolen out of the laundry

i did appreciate the laundry. the cleaning lady was pleasant to speak with and helpful

not enough parking lot

the no smoking room had a little smell of cigarettes in a corner of the room, on the carpet.

for a small hotel they had a pool that was clean and an area to sit outside

towels, they told me i should ve asked before 11 am because they had already done the day s laundry, and i

loved having laundry facilities onsite

hotel was very nice and in a good location and the breakfast was very simple grab an go i had a wonderful stay

the pool area was clean and nice

intermittent wifi

good guest laundry

the laundry area dirty too

they have an ironing board and an iron which was helpful and there is also laundry service should you need one

they had laundry and complimentary breakfast

parents leaving kids running around unsupervised all hours of the night yelling and screaming.

one example is we were told by one staff member it would cost us $3 for a bag of laundry to be done by staff

i am not even sure if it was for laundry or this is how they try to keep fresh smell in the room

also, has a guest laundry which was great as we were staying long term

had to walk to the other side of the property for tha laundry facilities and the machines were out

laundry room access not in safe area and very inconvenient to access

good value, friendly, helpful staff, nice to have a laundry facility

the laundry facility did not have a single washer or dryer inside

there are washers and dryers for doing laundry

laundry mat on site

doing laundry was convenient

the laundry area was

on the last night i tried to wash my laundry and as i walked in i noticed the machine had overflowed completely

very bright, loud drinkers outside window, and there was a cycling noise all night - icemaker, laundry or

the last night i went to do laundry and there was an overwhelming scent of pot being smoked by the laundry room

i didn't like it because they stole clothes in the laundry room

in room was dirty, guest laundry out of order, housekeepers didn t speak english so you couldn t get what

front desk staff and shuttle drivers were all excellent.

close to the airport/rental car facility. airport shuttle very important.

the parking was convenient

hot tub and pool were hot and fun

nice gym and laundry

they had laundry service and a continental type breakfast which i didn't eat but glad to know it was

can do laundry here but it s a bit expensive compared to other

and they have coin laundry machines

a full kitchen including a full fridge and microwave, and dishwasher and self laundry service

2- also the manager in charge for the laundry service changed me a set of sheets that were in the armoire and

wish their was a laundry on every floor

pool closed at dusk, so we couldn't enjoy the pool or hot tub when we got there

the pool was gorgeous

the staff was friendly. enjoyed the pool. lots of shops and restaurants nearby.

no laundry room.

be aware there are no laundry facilities here

no laundry services available

yell at me because i wedged the exit door open while i was trying to carry a very large box of laundry ( there

no laundry facilities if staying for a long period of time.

you got a full kitchen with the only thing missing being an oven

have kids

location, clean well-a[pointed suite, friendly helpful staff, hot breakfast, enjoyable heated swimming pool

room features such as 2 tvs, kitchen

clean well-a[pointed suite, friendly helpful staff, hot breakfast, enjoyable heated swimming pool

our whole stay not even hanging them by the ac did they dry i had to put them in the dryer in the laundry room

the pool was unusable due to be so full of algae and customer laundry room was out of order

we arrived at this springhill suites as work was beginning on the swimming pool

also gym, outdoor pool, and plenty of parking

excellent internet good parking good location cleanliness silence

the cleaning staff was not nice at all, very rude and didn t keep the laundry area cleaned at all

laundry on all floors maybe.

laundry, fitness room, pool and hot tube

washer and dryer for doing laundry $1

i have 3 kids that are picky eaters so the breakfast really worked for us

bathroom toilet is very low to the floor and there was no grab bar or handle to help getting up

no heated pool

also the bar closed when it could be open with restrictions

the pool was a good temperature and the fire pit handy to warm up by

parking fee.

the wifi communication was poor

nothing at all just pool closing at 10 hope it could close later.

breakfast but thats only because of covid

allows pets

i didn t get a chance to eat the breakfast but that s fine i was hanging out lol

appreciated and used the refrigerator, microwave and on-site laundry

and they gave me a room right by the main laundry room on the first floor(which probably made the area smell

the laundry was right on the same floor we stayed on

the guest laundry room was closed.

microwave, fridge, coffee machine printer and laundry service just averagely nice

not laundry facilities for the long haul business travelers. otherwise, not complaints.

the rooms are great, the laundry worked and the breakfast was good.

evacuation due to laundry room setting off fire warning

size of room and friendliness of staff. laundry services and bar service.

it was a huge safety hazard so we pulled our kids out of the pool

very comfortable, clean space, good breakfast, staff always willing to help you

i liked everything and everybody there: staff, ambiance, free breakfast and wifi.

night manager was excellent made sure are group of kids had cookies and juice

the entrance door to the parking lot never closed shut properly

breakfast exceeded expectations and the later checkout (noon) was very convenient

had a washer and dryer as we needed to do laundry

in from years of abused luggage banging into them, holes where old door hardware used to be, laundry room

and quickly came to fix the room safe which was showing an error code, and helped me use the laundry

room was next to the laundry which started early and was a little noisy

free continental breakfast. very nice staff. updated and clean! laundry on site.

the lady at the lobby swimming pool laundry possibility

self service laundry facility available

a man who was always found near laundry would walk around the bottom floor

there were some shared laundry facilities and vending machines

i did our laundry when we were there and the machines worked very

staff was readily available, couldn't locate laundry soap, coffee was empty at breakfast bar.

guest laundry service (with coins) is a nice service

theh dont have plastic laundry bags

did not have coins for laundry

laundry facility and ample free parking

to break a $10 bill so i could use the bill changer in the lobby to do laundry

laundry lady gave me banana bread strawberry cupcake

we were then given a room connected to the laundry facilities for the hotel

there isn t a laundry room it s a washer and dryer is just outside

my kids were creeped out and begged me to not stay there, but since i had already paid, i brought my

parking lot was small, especially with a large vehicle.

this is a roadside property so view is parking lot

parking included

the room was clean, quiet, comfortable. the parking lot was well lit at night. staff friendly.

the wifi was not very strong.

great extra was the laundry facility

loved the breakfast and happy hour on wednesday

gym was great as well

free parking

king suite with sofa bed, dining table/hairs and kitchen very spacious and functional

laundry service

also would like to see the laundry facilities working

laundry facilities much needed

i think you could do your own laundry if you wanted

to change room and she gave another room but similar problems, so i get the bedsheets from laundry and did the

other clientele had laundry hanging outside on a clothesline

they worked very good, and we were able to catch up on a lot of dirty laundry without searching all over for

covid stuff. hot room next to hotel laundry

room was supposed to be non-smoking but is smelled like an army had been smoking there just recently

breakfast was limited - parking was a hassle in the evenings

laundry area

we did our laundry there, which was really nice

laundry and pool onsite

take more care with the laundry

he went in the laundry/cleaning area and ran water and said there s hot water

pool was clean and heated

think we would have enjoyed the pool more had it been heated, but i guess this is only relevant in the

did have to leave parking area by 1 pm would probably have spent more time on the beach on departure day

loud mexican music for out side parking lot.

trash can in the kitchen area was small

enjoy the whole stay at your hotel room was very nice parking was good everybody had a good time

nice kitchen with lots of dishes so we enjoyed a few stay in meals including royal reds from the near by

location, room is very clean, everything you would need in the kitchen

oh and we never left the parking lot

i didnt like the pool - it was in the middle of a parking lot, between buildings

the laundry room only one washer & two dryers for the guests

you must leave a laundry basket outside with your dirty items

also, the laundry facility was beneficial

was excellent, back patio was nice, close to their private beach, laundry facilities at main office

bikes and laundry facilities available onsite

staff was great, especially the pool bar people

say that they are pet friendly , but reception person adam seemed happy telling us every the dog could not

room service was really prompt as well

the service from the staff (aside from room service) was fantastic!

in the restaurant we decided we could not endure a repeat performance of poor service and got room service

location, pool, laundry facilities

it has everything from a full kitchen, lots of space, laundry, designated parking, and an exceptional location

laundry on site

bed top notch.very comfortable. .clean. convenient. like having laundry available

laundry in each room

hotel beautifully designed and presented our suite was spotless and well equipped especially the kitchen with

pool was poorly maintained.

the gym was a bit worn out, it would benefit from some investment

plenty of room, good pool and gym.

at first they gave me a room over the pool but i asked to be switched somewhere where it was more quiet and

guest laundry room had only one washer and dryer and the room was very small and dirty

smell like laundry bar soap

people were being told repeatedly, that the towels were in the laundry and come back

hotel is absolutely beautiful all the facilities are open , pool , fitness center, breakfast laundry

i tried use the laundry, the machine took the money but never worked, the furniture was dirty, broken it s

washing machine for guest use, had to pay for laundry service

the kitchen is well equipped and has everything you could want or need for an extended stay

excellent location was there for the 4th fireworks on the beach my kids loved it

there is also a spa where you can have a massage on the beach

lounge with bar and grab and go food items

i don't know if we were located near the laundry room or if there was some water filtration system that would

great shuttle service

wifi was fickle at times it was super slow from the room

pet friendly room easy access.large room

not close to the beach, wifi didn t work well.

super cute, very friendly and helpful staff, terrific pool, spacious rooms

bar and restaurant area was pretty cool

3 pools.all.different temps. traveling with kids must stay in lofts. great

3 pools.all.different temps. traveling with kids must stay in lofts. great

$27/day for wifi and valet service? i didn't there was a

kitchen facility with fridge was convenient when we didn t feel like dining out

location was perfect for shopping and restaurants. the breakfast was excellent!

the view, free hot breakfast, drinks voucher.

the breakfast was really

ditto the pool

stairways laundry area may need some cleaning , hotel mini store kind of pricey

laundry room needs some updating

the laundry facilities were old with small drums

location was appropriate for our stay and the laundry facilities were a plus although we didn t use them

laundry room, breakfasts, room layout

excellent staff, spa & food

from the easy shuttle to the elegant beach club to the 5 star food and drink on site to the amazingly happy

room was very small for 4 people (2 adults/2 kids) for the price

room service was not worth the price, we recommend eating elsewhere.

also better service in bar and outside ,first day we had to wait at least 15 minutes before we were ask if we

room service was great, but the dishes were placed on the floor, outside my room, as normal and yet

i wish room service was open a little later!

art ovation has a tablet on the nightstand that sends room service requests, is the alarm clock, and plays music

beautiful rooms, rooftop bar and pool.

i did try to get an appointment at the spa but they were not open but that was likely due to covid so nobody

location, pool area and beach!

the staff was amazing! spa facilities are beautiful!

wash mobs in guest laundry room

and we had no idea it was pet friendly we would not have stayed there very disappointing for my wife s quick

the best gym i have ever seen in a hotel,

great coffee in the morning & no pet fee main reason why we stay

it has a gym and our room was close to both the gym and he swimming pool (eighth floor)

room this time was right by the hotel's laundry room and was not as quite as our room previously

room next to guest laundry

staff was friendly, and the free breakfast was good as well.

wifi is free, but the signal is not great

is just a small fenced area in the parking lot, so don't expect a resort feel there (but there's also no resort

laundry only has one washer and dryer which means sometimes you have to wait to use the machine.

laundry was nice

facility has laundry machines

the breakfast was fresh, good and lite

super clean the staff is so nice and welcoming. breakfast was absolutely delicious.

2nd thing is they went up on the prices on us all week we had been paying $1 for the pops and laundry soap and

nice pool available laundry room for a small fee

design was very nice, the laundry option, pool, cafe area was convenient as well

would have found a grab bar in the shower helpful since my husband has a balance issue.

pool was also great

laundry site on the same floor as us

just great location clean accommodations somebody at the desk when they needed to be helpful laundry was good

they had laundry sevices

no wifi.

very quiet and relaxing. balcony overlooks pool. clean and comfortable

it smells like fresh laundry everywhere, and is overall absolutely spotless

- they were only there for a couple of days before calm was restored usually don't pay for laundry pods when

laundry, workout room, pool, hot tub, spacious rooms - no detail is overlooked

would help to have a second guest laundry room

guest laundry is a big plus

room was spacious, brand new had full kitchen and laundry

is there more to do in the evening for kids

for the location and the room was wonderful but: construction continued, therefore the tiki bar situated near

golf cart and shuttle service to healthclub and armand circle

beach staff (christian and katia), pool staff (meghan, paula, raya), bar staff (dorothy), and driver (richard)

breakfast was the usual standard but the woman that cooked the potatoes went out of her way to m

breakfast was absolutely horrid no bacon, no sausage, overripe bananas, very small coffee cups

the rooms, breakfast, everything was amazing

very clean and friendly staff.great breakfast.

the breakfast was good

hotel to stay if you need to do some work, laundry, free breakfast

not a pet person so seeing and having to hear all of the dogs that it seemed every other guest had was

people. cleanliness. breakfast.

great breakfast

the pool water was way too hot