also the laundry room you can tell they use bleach there too

the guest laundry was convenient

there were no employees present at night and they put me. in room 108 across from laundry

pool closed due to covid. hallway and our room very warm upon entry

outside in parking lot was a dumping area by the pool

sink close to door. limited breakfast choices. limited laundry

laundry for guests good

my family either had an allergic reaction to the laundry soap or got bitten by bugs.

the room was dirty, there were wire hangers from a dry cleaner/laundry left on the floor of the closet and on

there for baseball. close to walsh park. laundry.

very clean, friendly staff, great breakfast

friendly and quiet. breakfast was good. bed was comfortable. room was clean.

breakfast great

western hotels over time, and this one had the nicest room with two comfortable chairs to sit in, breakfast was

room was clean. breakfast was very good.

room closest to the exterior door (lots of traffic coming and going) and the room was next to the laundry &

smell of marijuana that was in the hallway, that strongest concentration was near the laundry room door

also used the laundry in this area which was nice so we did not have to pack up dirty clothes to take home

the laundry room had empty vending machines

was late for breakfast hours, but the host graciously offered items such as bagels, danish, yogurt, fruit,

did like that they did have a pool and gym inside

an extra $300 to our total bill on check-in to be refunded if you didn't run a tab at the bar or restaurant

the lack of adequate wifi.

the pool was not in use

no free breakfast or snacks

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

parking lot was blocked off without notification, making us late for one of our scheduled times our

worry free experience, cleanliness, and good breakfast

pool was absolutely freezing

easy way to find quarters for laundry room.

convenient laundry room

you also can use the laundry room or buy some snacks and drinks from a little market

modern facility with pool and laundry

just getting a parking spot

there's a wonderful japanese restaurant in walking distance (across the parking lot)

that the hotel would be under construction when we booked -- pool seemed to be off limits and parking was limited

location and friendliness of hotel front desk agent as well as free breakfast amenity

wifi was down due to christmas day bombing

free breakfast prepared to order, free parking

love the full size kitchen

was no parking at night and the lady on duty had most nasty attitude in telling me she don't care where i

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

friendly, helpful staff and a great hot breakfast!

no hair dryer, fireplace did not work

the amenities, the staff, the laid back vibe, the pet-friendly atmosphere

modern clean great parking

pet friendly with great value and comfort

not a big deal but with four kids and having booked two rooms, it would’ve been nice to know it was more than

all need more supplies like shower cap, toothbrush, more drinks to serve for the room

liked the kitchen and large refrigerator

rooms were very nice, parking was good, everything was clean and the staff was great/nice/polite/smiling, etc

pool was nice but floor was extremely slippery

but the kids loved it

the pool water was cold as well, could have been warmer, other than that we had a great stay

the facilities such as laundry, gym and pool were also a bonus

clean and laundry facilities

only stairs available to use during this time were through hotel laundry quarters

clean room, great breakfast

it was clean, comfortable, breakfast options were good, pool was nice for the kids.

to everything you really need, facilities were clean, laundry room available & front desk was helpful

close to the highway and close parking.

the staff was understanding and helpful wish they had room service.

garbage everywhere around the parking lot

hotel was full of kids screaming, knocking on doors . no parental or adult supervision

breakfast was exceptional, the staff at the bar in the evening were so nice and helpful

breakfast was great and the bed was comfortable.

kitchen and spacious

the pool area was great for the kids

there were plenty of towels, linens, and kitchen accoutrements

no breakfast

breakfast was koo,nice set up and glad they had turkey sausage

breakfast was vey excellent

unclear if staff was moving boxes or kids playing

clean, relaxing atmosphere. breakfast was fresh and well supplied.

room service after requesting

the breakfast was first class

swimming pool is only for relaxing but not for effective training

we were going to be a late arrival 21:30 ish, i specifically requested hotels with room service and restaurants

the happy hour at the bar didn t have the best tasting drinks.

stay there when i visit my kids

breakfast was hot and delicious. the staff was friendly.

the hotel was noisy from kids but i know that is not the hotels fault.

i loved the service of jostin the boy at the reception and the service of the lady from the kitchen

very good breakfast, great beds and a nice room.

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

the breakfast was good. the facilities was clean and inviting.

the wifi worked well

location was very safe and free parking,plenty of it

the fitness center was nice

at times loud, wifi doesn t work on gaming systems

the pool and gym are great amenities

it was icy in the parking lot but that was only one day

pool was rather cold (one of my kids wouldn't go in)

the pool and gym are great amenities

everyone from front desk, laundry to housekeeping felt like family

had a two-bedroom, two-bathroom suite with a central living area and a small kitchen with a dining table for

breakfast,staff,pool,room

parking was not secure but very close to the hotel

my kids liked the suite store

laundry mat on the premises was perfect for our 7 night stay

pool too small. taken over by kids for the entire afternoon.

midnight because the mattress on the fold out couch was wet when we went to turn it out for the kids to sleep

quick check-in, large very clean room,good enough breakfast

some of the facility is showing its age, and the pool was closed.

all of the cousins enjoyed the pool together

great room, great bed, great breakfast.

there were 30-50 kids running around the lobby and elevators, unsupervised

room/bathroom/beds/kitchen 10/10

parking lot very full, property rented spaces for a hot rod show, lots of trucks and trailers in

there was not laundry or working ice machines on all levels

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

at this price level, guest laundry should be no brainer

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

kids running up and down the hallway for 2 hours last night.

they also had free laundry facilities

the laundry room was a nice

excellent breakfast excellent staff the front desk very friendly i was able to do my laundry the pool area

dishes, dishwasher, full fridge and freezer, coffee maker (or get coffee downstairs), iron, laundry basket,

very convenient plus had onsite laundry. free breakfast is a plus.

the front desk had no change at any point for the laundry facilities and there was no change machine

no change for laundry machines

the staff was very nice and very helpful. the pool was nice. room was clean.

warm pool

breakfast is fantastic

guest laundry going at 1 am

they welcomed us and were able to accommodate an early check in with no problems

outdoor space was lovely and comfortable, parking was convenient and visible from my room

a bed and breakfast downtown madison on sunday and monday with a living area two huge bedrooms a kitchen and

clean parking even during ice and snow clearing, registration desk, room cleanliness, personal, breakfast and

the pool was very cold.

i did not attend breakfast because i slept in. the location of the hotel was great.

pool was not very nice could have been better if it was ready for us before we got in the chemicals

pool needed to be reserved to use

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

wish it had a jacuzzi and sauna in the pool area

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

stayed there because you web site said there was a bar and restaurant

laundry facilities were out of order the entire 10 days i was there

the only other frustration was they have coin laundry but do not have a change machine or have any change at

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

the breakfasts were terrific, and i love that there is a laundry on site

not clean , did see a couple ants , tv was small , room and bed were very small , did not have laundry facilities

room was located across from a very noose ice machine and laundry area that did not have any door

plenty of parking and green space to walk my dogs

it didn't have kids run around like so.e hotels

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night

we was given a laundry cart

nice having laundry facility and detergent available

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were

laundry room was closed

didn't like that when you tried to do laundry you have no way to get change at all i think you really should

the sunday breakfast attendant made a remark about my shoes

used the fitness room and was not sure if the wipes were disinfectant wipes

clean room. friendly staff at front desk and excellent breakfast.

wifi was horrible

pool closed/ gym closed / disappointing breakfast-no discount for not having these

parking was convenient.

pool could have been a little warmer.

very clean , great breakfast , pool was good for the grandkids !

maker looked dirty, ice machine on 1st floor out of order, laundry room out of order

guest laundry out of order - we were planning to use this as we re on a long trip

some trash outside and near laundry

minor issues really, the laundry room only has 1 washer and dryer & it costs $2 to wash & $2 to dry

indoor pool. laundry room available to use.

fitness room and small pool, superb laundry

if you wanted a hot breakfast you had to order it from the kitchen that was open limited hours for much more

pet friendly advertising, however being told i was going to be charged a deposit for my autistic

friendly staff, the room was clean, the bed very comfortable, the on site bar was nice.

and room was clean, the cleaning staff in the morning was also super friendly, hotel is pet friendly for a fee

we tried to do our laundry but there was a problem with the washer

hotel was very convenient to eateries & , the expressway the complimentary breakfast was exceptional

aso, loved the breakfast

anyone with 4 kids knows that if and extra $350 goes missing from your account for a week it really matters

the pool was something i would not have allowed my kids to even my parents to swim in

saw the workers smiling and laughing while working folding laundry

breakfast had excellent options everyday

breakfast was very good

wifi was not the standard for ihg properties

it was only 5 minutes away from the gym where our powerlifting meet was located

laundry area, friendly staff, good location, room ok, quiet in my room, everything you need is near

no laundry soap on site

easy late check-in, very cheap, free parking

breakfast wasn't what i thought

parking lot not very lit and i was told to hide my belongings

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

was pet friendly

pet fee was too much

hot tub was down during the duration of my stay so i didn't like that because my kids and i were really looking

the laundry room was nice even though some were out if order and we lost some money

that it has laundry facilities on site. and the pleasant atmosphere.

no vending machine for even coffee let alone laundry use

were no amenities except laundry which wasn't necessary for us

no dishes in room for kitchenetts and they had no cots

facilities: laundry room as very satisfactory

no dishes in the kitchenette

despite being very busy we were provided with awesome food service at both the kickback & breakfast

would go here again. good breakfast

came out to cigarettes butts around my car because i parked in one of the side door access parking spaces and

the pool was a nice feature also having laundry facility was good

outdoor pool and has coin laundry if needed

laundry was limited, pool was not the best

laundry not working properly,they said deluxe breakfast but only bread,cake pan waste breakfast

pool was broken, 2 choices for breakfast, powdered juice, room filthy, laundry room, disgusting

location and plenty of parking

loved the pool and cleanliness of entire hotel. close to interstate.

communication and maintenance. pool had food laying around garbage cans over glowing ect

the bar and the staff

my towel bar fell off wall with my towels on it

laundry was free if you had own detergent

clean, friendly staff, pool was heated to perfection, all around amazing experience.

i really enjoyed the amenities such as the bar, pool, and room service

temperature, bright (ample natural light through windows), no bedbugs, ample outlets/usb, free wifi

book for a family of 5 kids and 2 adults so i asked for 2 rooms double beds but on got 1 bed in each room so

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

pet friendly, which is fine

the entire room reeked of pet urine

wish the bar would have been open so we could of had a night

the laundry is free

there isn t a dedicated parking spot for guests

breakfast was fine, would have liked some donuts or muffins possibly.

ordered food and drinks late night at the bar and everything was great

beautiful river view,, convenient location. very clean, nice complimentary breakfast.

the dryer took 3 cycles to dry a normal size load of laundry ($2 each time)

tv in room broken, ice, laundry on floor broken, had to switch rooms at 10p

close enough to downtown but with free parking and better price

57 on my card for pet fee

parking was easy

laundry room needs to be cleaner

full kitchen and big desk

full kitchen with dishes and cookware

they didn't even charge the pet fee because he was so well behaved

wifi didn t work

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs

the gym and pool aren't opened long you would think that adults would be okay in these areas even at

the placement of the pool

breakfast was good and room was

breakfast was amazing each morning and my kids love having the choice between all the options they

the bar and live music was a great perk

breakfast was basic cereal, muffins, yogurt, fruit but plenty of everything and filled us up

only thing i would add would be bacon and some scrambled eggs to the breakfast

parking was very convenient

away from main building and pool

laundry was piled up in hallways for days

pool regulations not enforced

only thing was the single entrance was a bit far from parking.

pool was too small and no jacuzzi

pool and breakfast hours could be longer.

i lived my room, and the free laundry facilities

the laundry facilities were free and in good working condition

that you could do laundry and relax and swimming pool play games

pool needed to be treated

kitchen supplies weren't complete

good facilities, especially the laundry room

laundry area was cool

laundry room was very spacious with many washers and dryers

loved the laundry facilities

the laundry facilities were well taken care of and there was no excessive noise

the laundry/vending area was nice, but only had one washer and one dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

coin laundry available for guests, with new washer and dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

on site laundry

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

breakfast was good with lots of options. the swimming pool was clean.

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

pool was closed

breakfast had a good taste and clean

pool not heated freezing kids couldn t swim

breakfast buffet of hot and cold food is excellent. desk staff is helpful and friendly.

we appreciated having a fully functional kitchen & hot tub! very nice rustic cabin!

clean bathroom , nice sized pool

could not connect my fire stick to wifi

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms

swimming pool was dirty, laundry impossible to use

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a

the kitchen was the best part and laundry.

was located beside laundry room and it runs all night

laundry sat in the hall for 5 days

the wifi didnt work as well

no bag for dirty laundry in the closet like most places provide

the guest laundry closed at 9pm which i think is too early

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area

laundry machines were down and lack of drinking water in the vending machine

lot of parking, clean, kinda back by itself but also close to restaurants

no change machine for laundry.

the laundry

laundry facility on site

laundry room has very good washers and dryers

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

didn't serve breakfast

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

nothing cheap u can keep ur pet with u!

no pet fees

the room didn t even smell like they re pet friendly like other places but they are

parking lot had people working on cars in the back lot

people making noise in the parking lot all night

parking was a bit cramped

in need of remodeling, and improved breakfast offerings.

the breakfast was not great . only pastries and drinks were available.

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

breakfast was disappointing for a comfort suites

the breakfast was simply awful

amazing pool, free laundry!

no vending machines or laundry.

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

the laundry mat and ice machine is out of order

very nice to have a free laundry machines to use. pool was great

t do more laundry

it was clean and new. had a whole kitchen. i felt like i was in an apartment. great location.

full kitchen was wonderful as well as room size and layout

i called and spoke with the manager and she stated i had to agree to those charges when i put the wifi on my

parking lot

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

no pet allowed policy

the variety for breakfast was good. the gym whilst small was practical.

the parking was convenient

elizabeth, the breakfast attendant was so nice

overall a nice hotel. pet friendly with no additional charges is a bonus.

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

the pool was awesome and the hot tub even better

well thought out adjacent to the indoor pool

no room service no housekeeping

the pool was very warm and they always accommodated us with towels.

now there is no room service

she was very warming and spoke to us and included the kids and kept everything filled and warm and ready

staff was very friendly, parking and location were great

really liked the breakfast. liked the quite time the hotel has. it was so nice and peaceful.

gym facilities well equipped and well maintained

staff and location were great. please drink with the bar tender.

bar was incredible

petty but

pet friendly

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

loved the room and the bar on the 6th floor with a nice view

pet fee

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the downstairs bar was closed and the breakfast wasn't advertised well

the gym had all the required equipment, a swimming pool, and laundry facilities

pool wasn t open

the amount of underage kids walking around

well, if breakfast could be served till 11 am, this would have been awesome!

great space in the rooms, kitchen is nice and breakfast is acceptable

lamp in the room had a burned out bulb, my room was located across from the laundry and ice machine so there

nice staff, good parking. quiet location.

breakfast only seemed to be out for a very short time, very early, but understandable to not want

my husband would have liked more breakfast options, but he's a picky one.

i'd like a bit more variety in the complimentary breakfast.

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

bed was super comfortable and kitchen was a nice feature

our kids love swimming so the pool was a necessity

doors on kitchen cabinet under sink need fixed

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant

room service was a little slow i called and order extra towels it took over an hour and a half to

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

we loved the decor, the bar area and drinks, and the beautiful quiet room!

gym was great, as well

laundry facilities are downstairs with a great-looking fitness area

no pool or fitness room.

room design and furniture. enjoyed the fitness center also.

to remind people that comes with pets ,they were moving around the food and bar area too much

this is the first hotel we have stayed at that had games in the lobby for the kids