there had been a problem at the laundry

thing in the hotel was excellent,the best bit was the gym and indoor pool ,the sauna and jacuzzi also it location

of the beach and the woods, the staff were friendly, the fuel restaurant, rooftop pool, energize spa facilities

breakfast is good

every taste was catered for at breakfast, fresh orange juice and hot coffee was

breakfast was brilliant, everything you could ask for, coffee was good too!

excellent, room, cleanliness, working wifi on room and common spaces, free parking and good breakfast

position, the generous common areas (reading room, card room, spacious bar lounge, gardens and pool area

friendly staff, free parking

good size pool mini golf and tennis

pool area very clean and tidy

they now do snacks during the day which are great when you have a day around the pool

swimming pool is excellent

good breakfast, clean hotel and free parking in the hotels parking area

i didn't use the pool as it was january but looks lovely to use in the warmer weather

fantastic breakfast.

early morning breakfast is excellent and has some variety from day to day

no parking directly on premises bar closes early

the indoor(ish) pool is lovely, and the rooftop pool has amazing view to the ocean

the price for room service was €5 which is lot is you are just one person

was next to the laundry so was disturbed during the day by the noises of machines

location, cafe, bar and food however, the receptionist was brilliant for complicated reasons by passport was

the restaurant and bar staff were very friendly and helpful as were the staff throughout the hotel

staff were great and the bar / cafe / breakfast room looked nice though we didn't use them 3 star rating but

wifi due to technical problems from provider, this also affected the tv

location is quiet and near beaches. free parking and a golf enthusiast heaven

hotel and golf and ayamonte

i slept all night :) good space to chill out inside or outside near the pool

dinner was a disaster due to there apparently only being one member of staff in the kitchen

wifi was good and pool area well

good car parking

location and parking.

the hotel has a nice swimming pool and grassed area

good pool

parking

there is a small bar which serves snacks throughout the day including tostadas for breakfast

very awkward as they offered free wifi and we couldn't use it because the staff couldn't help us use

wifi is terrible and basically did not work properly in our room

the wifi was patchy in the room and i had to keep logging into the wifi

very clean, lovely staff, so so location, dreadful wifi

very nice breakfast 1 minute walking to the beach

pool and bar were lots of fun and very refreshing

not all rooms have a bath and we had to move rooms to get one and to get wifi in the room.

paper-thin doors with hard stone floors outside means you'll wake up early by kids, trolleys and luggage in

breakfast had lots of variety

from reception, to restaurant, the nice lady from laundry (next the swimming pool), housekeepers, the bartenders

this is iberostar quality. animation for kids are great.

the pool bar had a few cocktails, wine and beers on their menu

it has all the amenities that you would expect including a spa, a gym, massage, an outdoor pool

could speak better english (at the a la carte pool bar, animation staff)

although the kids program was always around the same music themes

we will keep going to playacanelahotel! we and our kids enjoy it very much

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

we could use the pool as much as the other client

entertainment & bar facilities limited.

we had a poolside room with own terrace which was perfect for little kids

the bar staff was attentive

location, pools, food, kids club

location, beach, pool

hard to find sun loungers as people seem to save them for the day, both times at the pool there were a lot of

room service very expensive, 2 bottles of water on one visit 14

breakfast was very good, dinner was more based on quantity than quality!

staff was in general very rude and disorganized, we waited more than 20min in the bar just for them to clean

we heard that a pool may be added next year

expecting more from the spa area

nice clean pool (no kids), helpful staff

are long leisurely breakfast on the terrace each morning is another thing we always go back for, just so relaxing

pool area is lovely and the poolside bar very nicely located

complex, lovely pool that was never too busy

breakfast and dinner delicious and great variety

lovely studio room, great gym and games room, great pool

the location; the room was comfy and with a tiny kitchen that is very convenient.

nice gym downstairs, nice lobby - very nice vibe

acommodations; good breakfast; small kitchen but useful; real good location, a few steps from the beach and

closeness to beach parking reasonable price kitchen and bathroom

they do have a laundry service but if you needed a suitcase full of clothing ironing that would be an expensive

noisy, good for lots of kids and dogs

in the morning we chilled out in the pool area after having a various breakfast

dinner and breakfast were served to the table rather than buffet which was really nice but the staff could be

however, be aware a pet accommodation will cost you additional 25 eur per night

big and clean,perfect for family with kids,fresh buffet

location overlooking the golf course

the wifi is good and the beds are confortable

set in nice surroundings, indoor and outdoor pool, nice jacuzzi and changing rooms

the pool and the apartment were incredible, really recommend it

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

good breakfast and dinner, definitely worh ataying with the half board

are very well designed: children and their parents can easily move from the adults' pool to the kids' pool

spa has specific hours for kids and that is very limited for the ones having kids

you pay 500 per night you except the gym to be open before 9 am

the breakfast and dinner buffet were fantastic, as well was the staff working there

so excited, but when we arrived and went to the pool they said it’s not possible to go with the kids to sauna

the location, the peaceful atmosphere, the kids club, and the green spaces.

pet friendly hotel

the evening buffet was very good - kids for free, decent price for adults and plenty of choice

the children had a fabulous time around the pool entertained by the kids club with floats/ balls and games

lovely and there is a very large and comfortable lounge area and a very well equipped kitchen and laundry room

although there was a separate laundry room with washing machine and loads of room for a dishwasher someone had

really good 4star hotel! the staff was very professional and very friendly. amazing breakfast!

lots of activities for the kids and adults during the day around the pool or outside of it

slow wifi in apartment.

lovely roof top pool and bar

hotel with a pool on the rooftop with great location directly on a beach

right on the beach and the included breakfast was wonderful. staff were very friendly

pool

pool bar also very good and pool area very well equipped with chairs, sun beds etc

attentive staff and an elegant restaurant serving breakfast with both buffet and à la carte options

breakfast was absolutely delicious, probably the best we’ve had in a while at a hotel and the

wifi connection not very good

even the water at breakfast exceeded expectations

small rooftop pool area and only deckchairs available

great breakfast!

the buffet breakfast offered was of a reasonable standard

wifi signal was under zero during my whole stay

breakfast was fresh everyday & good choice

wifi, super efficient cleaners, really friendly staff, quiet, calm, peaceful, lovely plants & grass

the bed was squeaky. shower over the bath. noisy room as near the laundry.

nice bar area that served food

rserved this hotel in particular as they claimed they are pet-friendly and have an ev charger

large room. nice elevator. very good breakfast. free wifi. clean and comfortable.

non existent wifi in our room and poor in the rest of the building

comfortable bed, effective minibar fridge; the pool terrace is lovely on the roof, although the pool is small

pool was under construction, so cannot comment on that

gym was very clean too

room service was good

gym was very poor, common areas in the hotel are a little old looking, no free parking

with parking garage, very good breakfast and nice staff, lacked some evening food option, no room service but

no bar no food

too far from city centre, no restaurant or room service

24 hour room service, as restaurant doesn't to evening meals

we were told no room service on the weekends, but we arrived on a friday

great location for the port. secure car parking, friendly staff. excellent for pets

prices very reasonable and the bar service was good

wonderful staff. comfortable beds. great breakfast.

breakfast was definitely continental and not as varied as other hotels in the star rating

loads of parking space