was next to the laundry so was disturbed during the day by the noises of machines

the wifi was particulalry good

great location for the town and most golf courses near by

the restaurant and bar staff were very friendly and helpful as were the staff throughout the hotel

location, cafe, bar and food however, the receptionist was brilliant for complicated reasons by passport was

very clean, lovely staff, so so location, dreadful wifi

very awkward as they offered free wifi and we couldn't use it because the staff couldn't help us use

wifi is terrible and basically did not work properly in our room

there is a small bar which serves snacks throughout the day including tostadas for breakfast

the wifi was patchy in the room and i had to keep logging into the wifi

all staff from reception, domestic and bar staff always very helpful and pleasant

the bar was not as well stocked as i would expect of this class of hotel

wifi does not work well.

is dated and some work has been done since the pictures were taken (no white fence around the pool)

parking, great views across the river and the gentleman at reception in the evening was very

there is a large parking lot for free

nice pool and terrace

could do with having an iron and some of the bar staff had to google how to make cocktails and they were not

wifi was good and pool area well

but really you don t have to leave the hotel as it has a fantastic restaurant and bar food with friendly

the price for room service was €5 which is lot is you are just one person

the breakfast was excellent & the staff gave great recommendations & helped us out w/ a booking

the room we stayed in was lovely, just in front of the downstairs pool

breakfast was excellent

no information about wifi in the room, had to find it at reception

value and location with added bonus of pool and outdoor space to relax would definitely

they now do snacks during the day which are great when you have a day around the pool

the breakfast is wonderful

plenty of bars & restaurants within 5 minutes walk

they have a fairly large pool outside

very nice beach and beautiful sunset. friendly staff. beautiful garden. nice breakfast.

the pool area was comfortable and there were activities going on

a slow boiler, but we had some work to do, so we got the laptops out, prepared to connect to the wifi

swimming pool activities are fun

however, we had to deal with more than 300 kids, parents and coaches that arrived the 2nd day because there

from reception, to restaurant, the nice lady from laundry (next the swimming pool), housekeepers, the bartenders

alot to do if you don't have a car, maybe we were to early as the outside pool bar hadn't been finished which

languages from the animation team, hotel staff in general were excellent, jesus behind the pool bar was

this is iberostar quality. animation for kids are great.

loved the guy who took the aqua gym class each day; he loves life

team from the sliding (1 man with glasses and long curly hair almost totally absent allowing kids to disregard

the hotel is very near the beach so you can enjoy pool and beach days.

when i booked it says there as fitness center. but when i asked on reception there is nothing.

we will keep going to playacanelahotel! we and our kids enjoy it very much

although the kids program was always around the same music themes

location, beach, pool

we had a poolside room with own terrace which was perfect for little kids

nice pool. cleaned exteriors and interiors. close to beach.

breakfast, the pool and the proximity to the beach were incredible

to much people at the bar and just a few staff

room set up, pool area, location

pool area lovely and the whole experience was very good

breakfast was very good, dinner was more based on quantity than quality!

breakfast and pool bar everything was super clean (toilets, room, shared spaces) all-inclusive has

was great, lots on offer, pool area really good too , suitable for young kids

there had been a problem at the laundry

nice boutique hotel , rooftop pool with bar area and basement pool and spa , excellent food in restaurant

was amazing about our stay the hotel was spotless,the staff were amazing with us and kids the breakfast suits

nice boutique hotel , rooftop pool with bar area and basement pool and spa , excellent food in restaurant

the gym has enough space and equipment for a good workout

excellent, room, cleanliness, working wifi on room and common spaces, free parking and good breakfast

location and breakfast.

the hotel location is excellent, right by the beach and the pool and gym facilities are very good, however,

happy hour bar every evening

good breakfast, great rooms just renovated, big and comfortable, the swimming pool is just great and is just in

nice clean pool (no kids), helpful staff

are long leisurely breakfast on the terrace each morning is another thing we always go back for, just so relaxing

pool area is lovely and the poolside bar very nicely located

complex, lovely pool that was never too busy

breakfast and dinner delicious and great variety

lovely studio room, great gym and games room, great pool

the location; the room was comfy and with a tiny kitchen that is very convenient.

nice gym downstairs, nice lobby - very nice vibe

acommodations; good breakfast; small kitchen but useful; real good location, a few steps from the beach and

closeness to beach parking reasonable price kitchen and bathroom

they do have a laundry service but if you needed a suitcase full of clothing ironing that would be an expensive

noisy, good for lots of kids and dogs

in the morning we chilled out in the pool area after having a various breakfast

dinner and breakfast were served to the table rather than buffet which was really nice but the staff could be

however, be aware a pet accommodation will cost you additional 25 eur per night

big and clean,perfect for family with kids,fresh buffet

location overlooking the golf course

the wifi is good and the beds are confortable

set in nice surroundings, indoor and outdoor pool, nice jacuzzi and changing rooms

the pool and the apartment were incredible, really recommend it

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

breakfast has a good selection

beds are uncomfortable, walls are thin, no phone for contacting room service, buffet dining & the inability to

good pool and wellness, welcome cake, kind personal, superb breakfast, late check out...

golf facilities good but note golf bar & restaurant closed (out of season)

the evening buffet was very good - kids for free, decent price for adults and plenty of choice

bed was dirty boiling and cold water on the shower no access to wifi , very disappointed

the schedule of the gym and inside pool

entertainment for the kids was superb

great swiming pool for the kids

the pool is also excellent, huge and they let kids play and use floaters

lovely and there is a very large and comfortable lounge area and a very well equipped kitchen and laundry room

although there was a separate laundry room with washing machine and loads of room for a dishwasher someone had

really good 4star hotel! the staff was very professional and very friendly. amazing breakfast!

lots of activities for the kids and adults during the day around the pool or outside of it

slow wifi in apartment.

lovely roof top pool and bar

hotel with a pool on the rooftop with great location directly on a beach

right on the beach and the included breakfast was wonderful. staff were very friendly

pool

pool bar also very good and pool area very well equipped with chairs, sun beds etc

good breakfast and friendly staff

wifi didn't work at all (even that our room was quite close to the router), so we had a huge

very friendly staff. nice swimming pool area.

pool area was lovely and the breakfast good

great pool area and veranda to sit out on

clean, comfortable room, good wifi

late check out

coin laundry on the premises

kids club could do with some work.

pool perfect for our 2 year old toddler

it made the aquagym session hilarious

staff were wonderful, the food was very good, room service was very good and our suite had great views

staff and great facilities, kids loved the ferry out to the beach

quieter than sharing with the kids

location views pool and pool area lots of sun loungers available clean great activities for kids

location views pool and pool area lots of sun loungers available clean great activities for kids

beautiful setting great golf course lovely pool

not wanting to isolate one person alone, we have to make mention of the love may who arranged breakfast each

downside was the pool area is very small with very few chairs to sit out by the pool area

and the fantastic breakfast was the perfect start into our days

a larger pool would be excellent - the two pools are plunge pools, lovely, but not for swimming.

small rooftop pool area and only deckchairs available

tip take advantage of the laundry service, it is a reasonable cost

working time od swimming pool...1100-1900. need more yearly..from 0700

size and of the bedroom, swimming pool

it was disappointing for adults only facilities and no pool towels

early check in and late check out

was poor and all in spanish, so couldn't understand anything, indoor swimming pool closes at 8 o'clock so if

water slides perfect for kids

very kids/family oriented (no kids yet amigo)

pool and the slides were excellent

lots of family with kids who did not respect waiting their turn

the bed was squeaky. shower over the bath. noisy room as near the laundry.

50 for kids (although the hotel bar and many other cafes do a standard coffee, toast and fresh orange

no wifi in room

they have late check out option, it costs extra 20€

clean and comfortable rooms. we just stay a few hours for our kids nap . very good location.

the swimming pool was closed for refurbishment and this was why we chose this hotel over others

gym was good

room service and amenities

gym was very clean too

helpful and friendly staff, good location near the train station, good gym.

free high speed wifi

no bar no food

i am being honest, a hotel bar that opens at 20

too far from city centre, no restaurant or room service

no restaurant just bar snacks

wonderful staff. comfortable beds. great breakfast.

parking on site is extremely easy

pet friendly with lively walks for the dog

pool looked lovely but we were told it wasn t ready to use which was the only

breakfast is served