one was quite i'll and the handicapped ramp was very helpful as was the parking lot and grassy area beside and

there was a very nice tv and a large bar fridge

the hotel has a bar that offers a room service and serves drinks until 11at night

the hotel has a bar that offers a room service and serves drinks until 11at night

the room was neat and there was wifi so you could connect to the internet

), laundry facilities were a bonus, restaurant, drugstore, gas station close by

flooded, needs secure entrance on side doors, kitchen was very over crowded people were shoving during breakfast

wifi worked great

breakfast was very good

good on-site parking and great location just off highway

i love that it had laundry and gym on the same floor and always coffee on.

the guest laundry is good

really appreciated the guest laundry

clean room, friendly staff plus you can do laundry

clean, comfortable and it had laundry facilities.

front desk could not provide change for laundry facility or vending.

no coins available at front desk for guest laundry

no change for the laundry room at front desk had to go out for

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

it is pet friendly

out they had laundry facilities on site, which was a nice bonus

it has laundry machines.

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

from occasional noise coming from the adjoining bar and restaurant, this was a fantastic place to stay

no laundry for guests

and gym everytime we asked something at the frontdesk we received an answer very quickly the restaurant

pet friendly, spacious rooms, and easy access to parking lot

great wifi connection. clean pool comfy bed friendly staff

location and shuttle service, huge room, and excellent bar staff

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

and helpful) to room (spacious, clean and neat) to breakfast (suits all tastes and diverse) to parking lot to

we were surprised to find out there were both a pool and exercise facilities on site

the pool was a little small but other then that everything was great

and detergent if you want to use the laundry facility

the hot tub was comfortable and i was able to do laundry

there are laundry available for 2 cad each washer and dryer

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

laundry room that didn't charge too much money

the restaurant and bar area looked wonderful

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

clean comfortable room, equipped with a refrigerator, coffee maker, and microwave, good included breakfast,

was a short stay, didn't have chance to use gym or swiming pool

the pool could be more kid friendly

the pool is just ok. but we were happy to be able to use it.

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

several amenities available, such as a laundry room, gym, and pool

the common areas/pool/gym are understandably closed, while the laundry room is accessible

pool area was nice and clean, gym facilities were small but everything worked

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

it has a swimming pool and can do laundry. close to airport.

not only did they come in to clean they threw away the laundry soap i had brought with me

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

love the laundry facility

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

nice size laundry

i just do not like the idea of having a pet inside. my neighbor dog was a bit annoying.

no laundry services

everything was exceptional from the room, location, breakfast, staff.

was warm, the hot breakfast was amazing

breakfast was terrible and not fresh. they don t have a ev charger from car.

pet friendly, friendly staff and clean

and the ice machines and the laundry

no problem, but environmental save water, laundry

the counter staff was very helpful to address our laundry needs

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

laundry facility for long term guests, value for money

the laundry room could have more than one machine. good but basic breakfast

room was next to the laundry and other facilities which were extremely noisy all night long

kept a laundry bag in the guest laundry room, somebody stole it

we had to go elsewhere to do our laundry

the air condition is great my husband like the self service laundry facilities

i did like the bed. also the laundry don't need to buy detergent and bounce.

i had to take wet towels to the laundry and pick up fresh ones each day

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

the laundry room, the dryer was broken

location cleaness great breakfast and friendly staff and service

had laundry facilities onsite

access to guest laundry

would not exchange currency so we could do laundry and only way to pay was with cad

has everything for a family! pool, laundry, near by mall and restaurants

great gym and laundry facilities

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

easy check in, nice staff, self serve laundry on site

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

great staff. good continental breakfast. laundry on site. thanks

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

hot tub and gym was almost empty and very clean

because shuttle bus was full got me a taxi no charge

the little kitchen had everything we needed

i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet

on a thing, but would have like to have been able to use the pool

have liked later hours for room service, and a better selection of cold beverages in the vending machine

have laundry room in the basement, $1

laundry facilities helpful, on site parking reasonable

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

the gym and laundry facilities

there is a laundry facility in the basement

floor had a laundry room which was great

there are some additional facilities such as pool and laundry room

clean well maintained laundry facility

laundry room right next to our room was good to have

the flannel blanket didn t smell like fresh laundry.

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

spa suite king bed

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

fireplace is a nice touch

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

the ice machine, laundry room and vending machines were close by

the bed was comfy. they had a mini gym & laundry.

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

the staff were amazing and there s a laundry room!

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

room service not so easily accessed and recorded messages were in the french language only

everything about the room and loved the gym

close to a lot of homeless shelters close by which i didn’t love, waking around with my two kids

and we noticed there were lots of pet hairs on the carpet the next morning

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

probably the only downside was the lack of laundry detergent

the kitchen and the laundry room was well stocked

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry mat for the guest to do it for longer stays.

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

pool was great as was the gym facility restaurants were excellent and the servers were friendly with the children

little bar is too expensive

bar cocktails were lovely too

everything about the hotel is quite new, which is very nice with gym facilities particularly

the gym was awesome too

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

also nice lounge/ bar in the hotel

maybe a self service laundry facility on the premises might be nice.

the laundry service was very pricey

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

the pool water is a bit too cold

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

room was not ready by 2 pm and i was told to wait at the reception with my 2 kids

pool area not conducive for kids. pretty blah. but clean.

was closed and the kids were hyped to use it and thats one of the reasons we selected the hotel

the staff was friendly and the onsite laundry was a nice surprise

felt like the family with two kids next to us were in our room at 6:00am

at the metcalfe, which diminished my experience considerably (i don't want to listen to your kids running around

bar does not keep up with the theme of the hotel

room was spacious, perfect for traveling with kids

room was next to laundry room, shouldn't be washing past 11:00pm

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

only criticism is the fact that the bar staff didn't know how to make a whisky sour, but kudos for trying

my 9 year old grandson, the pool though he loved the novelty of staying in a hotel for the first time and

wifi is fine

hotel gym was good, and the hotel itself has a

restaurant (and room service) menu looked terrific, but didn't deliver in terms of quality and the food was

gym is really

the kids really liked the cool shower

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

finally, a laundry bag would be useful; we stayed for six days, so needed it

parking, no bed for kids, price way too high

they still offered room service for food, but i had to walk 5 blocks to get a bottle of wine

clean faciities and well-stocked gym

laundry facilities were available

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

location, constant noise from either the elevator or the laundry shoot

not enough lifts, also there should of been a service lift to enable staff to go to all floors re laundry etc

the laundry facilities were also not clearly explained by the reception staff upon arrival

the laundry service is horrible

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

no laundry bags in the room

some areas (ie the pool area) seemed a bit tired but this really only added to the hotel s historic charm

angelina at the bar was exceptional, made good drinks and knows ottawa well

our room was beside the laundry room and it was a bit noisy.

there were laundry facilities on site, i couldn't find them

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

extremely pet-friendly

the room service offering closed too early to be of

bed and cot (for kids) was amazing! size of room was excellent.

great location, pet friendly and very clean

from early check in to late check out - the staff were very cooperative and accommodated all our

when i called i was accused of stealing a laundry bag

gym closed due to covid

limited food options and no room service, serving staff not paying attention to what they were doing, noisy

no fridge in room . internet wifi was slow at times .

not a good place to stay with kids

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

comfy bed good cooking facilities , laundry facilities

brand new high quality kitchen utensils

didn t have cutlery in the kitchen, otherwise a fantastic room.

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

they had onsite coin laundry which was handy

pool and gym

the pool and basketball net were great for the kids!

breakfast was waaay too expensive

took my small dog and there was no pet fee

great location, staff was courteous, room was very comfortable. the gym was great as well.

would be good to include breakfast with room service

loved that they are pet friendly hotel and i could stay with my dog

great location fast check in cheap parking great staff clean nice pool absolutely recommending to

location and it had laundry facilities

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for

breakfast, bar and bar staff, location

bonus reasonably priced laundry and lovely pool

laundry and dryer very useful breakfast very good parking closed size of the room

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

there was everything we needed, including laundry facilities

hotel also has a guest laundry which i used - it was very good

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

facilities like gym and swimming pool were closed due to covid

noisy kids in hallway after midnight

pet peeve, but when you serve nachos (like at literally any other restaurant), you should not

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after

this motel has a great kitchen space for use by guests

close to the highway, pet friendly,

quiet, friendly staff, nice jaccuzzi, pet friendly, good location, easy access unloading.

nice kitchen

however i was told there is a laundry service available which is collected in the morning only

cost of laundry too high 4 dollars each machine

excessive noise from the laundry room and the laundry pick up,other then that everything else

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

i just went to the gym and worked out and

kids we’re not comfortable

tv did not work 1/2 the time and wifi did not work

pool is small, but well maintained, and the kids loved it

then wanted to order a kids menu for m daughter and eat it in the room but was told i had to eat in the restaurant

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

they don't have laundry machines

took our towels from room in morning never brought any back they said we would get towels when laundry was

loved the pool

small parking area in front of hotel, had to walk across street for additional parking

it did not have room service.

it was the size of an apartment with a full kitchen, all newish appliances, furniture, and flooring

we liked the full kitchen

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with

i was there for work and had a bit of issue with the wifi one night

the pleather chair in our room was work and peeling, the kitchen counter had stuck-on mess/residue that wasn

the kitchenette doesn't really have any appliances, you can barely make yourself a coffee and maybe

toaster in the kitchen

very impressed with partition and having the option to close the door between the bathroom and kitchen from the

smell like a gym with full of sweaty people

laundry services, breakfast included, easy location for day trips in and around ottawa.

laundry facilities on site

availability of ice (no extra fee) as well as laundry

ibrations of machinery near rooms, don t if it was related to laundry activities)

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

they stop our access to the wifi one before our check out

renovations and sharing parking lot with other business.

the staff were friendly and helpful, and there was plenty of parking

a fantastic gym and the continental breakfast was more than expected.

the breakfast was just ok. also the swimming pool was out of service

the pool wasn t very clean

and front desk kind of young who doesn t even know where our room area is for us to find close parking spot

floors were always wet and slippery due to the location of the pool and people letting their kids run wild and

absolute cleanliness the location as it is beside great restaurants the amazing breakfast the washroom has

inn -gatineau and therefore was very far from rogers centre where we needed to be for a dance competition

in the room for example: iron, hair dryer, clean towels, shampoo, kitchen and kitchen staff, free parking

the pool was clean, free parking

location, price, free parking, cleanliness, customer service, everything! perfect for couples!

wifi was not working sometimes

nice and sparkling clean room. most of the kitchen utilities provided. lovely staff.

comfort of the room, the friendly staff, the complementary breakfast ( simple but right what you need and you

we were not able to use microwave, fridge, ac, tv, wifi, we weren't able to charge our phones either

second room later in the week had more wear and tear, carpet was stained but everything was fine

the fact that my pet was welcome. the staff was great.

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once

there is no laundry room

location, size, cleanliness, coffee bar in the morning.

to find, lots of parking, great restaurant and outdoor hottubs

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really

can be considered to equip self laundry service.

no room service after 10:30 pm. no mini bar or snacks either.

the breakfast buffet was way beyond expectation and enjoyed the atmosphere that the great staff ensured

we enjoyed the spa and the outdoor pool and the view was just stunning

casino next door was a bonus

laundry service is a plus. parking is always available.

i will leave the pool and gym open 24 /7

asked to be placed in a room facing away from the huge parking lot , and they said i was when i checked in, but

the breakfast options were poor. wifi stability was also poor in my room.

i will leave the pool and gym open 24 /7

meal after 10 pm, no room service for the meal

i have 18 years of serving experience and she could have just put us under a spot at the bar on the computer

wifi was not good and pool was small

proximity to casino. breakfast included with room booking.

we enjoy the big large room and the pool it was comfortable and quiet.

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

breakfast could be provided. more parking space required.

views of golf course.

ample parking space and great wifi

on to a beautiful golf course

no detergent available for laundry.

as far as the property, it s nice to have a pool but the pool is very small

nice gym room

receptionist who checked us did not have a clear pronunciation & had a bit of an attitude, decent wifi not too

travelled with 3 kids and the breakfast wasn't as expected

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

i was disappointed that the restroom near the gym did not have any toilet paper.

because of previous covid restrictions, they ve decided to keep the pool and gym closed in order to set policy

clean, modern, enjoyed the bar at ground level to unwind

guest laundry is great but please have a coin machine.

of the two ev chargers was broken

wifi was confusing didn t know if i was connected or not.

facility looks new with a modern design. room is clean. has a small gym.

have no negative comments other than the bagged breakfast is tacky

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

fact that i could pay an extra $25 and get a late check out on sunday

parking outside room and a free hot breakfast and easy to find off highway.

my wife, two kids, and dog all struggled to sleep due to the noise

rooms was big and clean, bed was huge and very comfortable, parking right in front of the room, breakfast was

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

so clean, so modern, full kitchen was amazing

all the kitchen amenities available was great to have- breakfast, especially the pancakes which were so delicious

lots of kids at the pool and running on the hall.

liked that they had guest laundry available

laundry and drier were charging 2 dollars each

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

you can enter from the 24 hr gym or a hallway that also leads to laundry

it s close to a lot of amnesties, free parking and the they had a great spread for breakfast

ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their

the pool was great especially with little kids

breakfast was well worth the extra pay

we had our pet with us and they treated him, and us so well

the wifi is slow.

the hotel also has a guest laundry room which is always a benefit to guests as needed

the breakfast area was not very clean. food on the floor and tables not wiped.

good value for breakfast

i would like to see the breakfast available until 11:00 am on the weekends

not enough parking for all guests

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

beautifully set near golf courses and ponds

the wifi never worked and we talked to the front desk about it many times

amazing food at both restaurants, and room service was quick and efficient

wifi connection poor- but didn't care because we had great fun at the hockey game and slept like

laundry room machines only takes coins, no coin dispenser.

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

very clean and swimming pool, 100% smoke free inside..laundry is available

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

clean, had everything available ie laundry food drinks

) pool was nice and the temperature of the water was not too cold, they have a gym with a good veriaty of

there is enough parking space for all of the guests

clean and modern rooms. good selection for breakfast.

breakfast was incredible and staff were extremely courteous to the guests