we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

laundry facilities were good

laundry facilities on site

ibrations of machinery near rooms, don t if it was related to laundry activities)

availability of ice (no extra fee) as well as laundry

wifi is solid, no interruptions

the breakfast buffet eggs,beans were cold,returned the meal.

wifi was really really slow couldn t watch any videos and a/c keep stoping and i have wake up and

good parking and wifi

com); the kids did not receive their portions; were told we had only paid for the adults

the bed extra comfort & have a small kitchen with all cooking appliance.

there is a pool

light shining from air conditioner, pool cold

the parking is easy (lots of space around the lot) and location is good

i wasn't able to use the pool but my son with & he loved it

don't advertise online, but pet friendly is only under 20lbs

friendly helpful staff- complimentary breakfast - free parking- bright quiet clean comfortable room

half the equipment in the gym didn't work

swimming pool and gym are great

rooms clean a lot parking newly renovated good breakfast

a pet friendly hotel

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

good breakfast for the price. clean and convenient. free parking.

i could hear the a/c system from the other room. parking spaces are narrow

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once

there is no laundry room

wished that the spa area was open until 11pm instead of 10pm but that would be it

location was perfect for us as we were attending our son's tournament at the close by pool

no pool, only hottub outside which closes at 10pm :(

the place was nice and clean. very friendly staff. awesome outdoor pool

laundry room could also be very busy in the evening

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

hallways with laundry (swim towels) being left all day and over night lying on the floor outside of many rooms

the laundry facilities were also not clearly explained by the reception staff upon arrival

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

there were laundry facilities on site, i couldn't find them

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

our room was beside the laundry room and it was a bit noisy.

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

can be considered to equip self laundry service.

casino is huge and loads of fun

no room service after 10:30 pm. no mini bar or snacks either.

no room service after 10:30 pm. no mini bar or snacks either.

the steak of room service is delicious. best of all.

the ice machine, laundry room and vending machines were close by

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

there is a laundry room and a small gym in the hotel

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

there are laundry room and microwave, very convenient

laundry service is a plus. parking is always available.

asked to be placed in a room facing away from the huge parking lot , and they said i was when i checked in, but

the swimming pool is quite small and not suitable for younger kids

no free breakfast

i will leave the pool and gym open 24 /7

wifi was strong and steady

location pet friendly ease of arrival and departure. you just pull up and they park your car

i had complimentary wifi and non-alcoholic drinks in the room as

i didn't like that i informed the hotel ahead of time that i would be coming with my pet dog and did not recieve

love the location, very kids friendly, and the room was very clean and spacious.

liked the spacious room, the big spa bathtub

also we couldn't use gym facilities during normal hours because no one was available to unlock the door

drunk people in the hallway. pool closure is too early.

location for visiting the casino

pool was open and we got a very nice room hotel room that ive never seen lile this one before 2

took our towels from room in morning never brought any back they said we would get towels when laundry was

they don't have laundry machines

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

room, gym, breakfast ,staff

no towels in the pool area

the gym was awesome too

pool area could be equipped with some more daybeds or some other equipment to make it look a little

great indoor swimming pool (water at good temperature)

room service request is quick

gym and caffe in the room

room was next to laundry room, shouldn't be washing past 11:00pm

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

location and breakfast

was a kids judo tournament staying at the same time and the restaurant was overrun with kids running

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

they have everything in the kitchen, and have laundry area

kitchen and laundry ensuite was helpful

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

the kitchen and the laundry room was well stocked

small gym

veryyy beautiful and clean! i like the mini bar concept.

was very welcoming and showed interest on what we were doing the next day and then offered us a late check out

gym is small and busy in the mornings, but good to have on site

the breakfast buffet was really good, and i also ordered room service one night and it was delivered promptly

no laundry mat for the guest to do it for longer stays.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

and byward market, walking distance to parliament buildings, museums and rideau canal, price, pet friendly, room

restrictions mean there is no restaurant or room service - beyond their control

the laundry service is horrible

no laundry bags in the room

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

angelina at the bar was exceptional, made good drinks and knows ottawa well

excellent hotel. everything. loved the kids play area pool, services etc. everything

at breakfast the omelette bar was superb

wifi is very poor and hardly ever get a connection in the room

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

noise by kids running in the hallway at 7 am

room service

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

loved the pool facilities

thanks to concierge andrew campbell for really going above and beyond and making sure that the kids received

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym

room was spacious with all the facilities such as kitchen stuff, 2 tv, fast speed wifi, modern furniture and

it did not have room service.

we liked the full kitchen

room service and no bath tub

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

comfy bed good cooking facilities , laundry facilities

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

its very spacious. love the kitchen. had a great stay. highly recommended

gym and pool table

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

maybe a self service laundry facility on the premises might be nice.

laundry was a little expensive

the laundry service was very pricey

see above about pool and gym access.

the staff was friendly and the onsite laundry was a nice surprise

ordered room service for dinner and the attendant on the phone was friendly and accomodating

location, early check in and late check out was perfect, food at the restaurant was excellent and the coffee

i was able to get a late check out which was very helpful

at the metcalfe, which diminished my experience considerably (i don't want to listen to your kids running around

bed and cot (for kids) was amazing! size of room was excellent.

the breakfast is richful and we are very satisfied with it

kids were around my floor making excessive noise. i think they have to put some rules about it.

kids were making so much noise (with the parent) in the hallway

breakfast on penthouse level was very nice

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

good daily room cleaning good gym

staff, bed, location , restaurant breakfast.

clean faciities and well-stocked gym

this hotel also has good laundry facilities

have laundry room in the basement, $1

laundry facilities helpful, on site parking reasonable

the gym and laundry facilities

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

there are some additional facilities such as pool and laundry room

location, it was clean and staff were so lovely - helping out with laundry

laundry facilities located on every other floor

clean well maintained laundry facility

there are laundry facilities and a great restaurant on the main level

when i called i was accused of stealing a laundry bag

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

there is a smart tv that you can cast your phone to if you re connected to wifi so we could watch our netflix

wifi was slow

the bar and coffee were great and the atmosphere was great as well

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

it's a great hotel, my kids love the swimming pool and teen's room with activities.

- buffet breakfast at spin bar was worth the $30/person

swimming pool and terrace area the gym is has modern equipment

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

hotel also contains laundry washer and dryer as paid service

easy access to laundry and swimming pool

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

access to guest laundry

has everything for a family! pool, laundry, near by mall and restaurants

had laundry facilities onsite

smell like a gym with full of sweaty people

despite the fact that there is a kitchenette, there are no utensils or plates in the room

there was a burnt out light in the kitchen

breakfast did not serve in this hotel as staff mentioned kitchen under renovation.

wifi went off for 24 hours

the wifi was not working at all and there weren't many options for food.

the pool was a key reason for picking this hotel for our kids

loved the little bags they gave my kids with the

room service for dining was great even gave us free

the shower area is satisfactory but the washbasin is too petite with faucet set on the left-hand side which is

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

location and it had laundry facilities

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for

i used the gym

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

18th there was absolutely no detergent in the whole hotel for the laundry and i had to run around the downtown

there was everything we needed, including laundry facilities

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

kitchen and laundry facilities were very helpful

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

no parking, pool or gym

the option to wait for the room to be cleaned or given a room on a lower floor, but that was a pet friendly room

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

breakfast at the restaurant was terrible

room was next to the laundry and other facilities which were extremely noisy all night long

the air condition is great my husband like the self service laundry facilities

kept a laundry bag in the guest laundry room, somebody stole it

we had to go elsewhere to do our laundry

the laundry room could have more than one machine. good but basic breakfast

we were over joyed to find a laundry as well

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

and the ice machines and the laundry

no problem, but environmental save water, laundry

laundry facility for long term guests, value for money

no laundry services

easily accessible wifi

charge (25cad$) for pets after having to pay extra already for a 1st floor room which was required if you have

breakfast was terrible and not fresh. they don t have a ev charger from car.

in pet friendly rooms add bro or swiffer so we can deal with what comes in on feet after walks

out they had laundry facilities on site, which was a nice bonus

were no laundry area to clean clothes that i needed to wear for the 3 days

it has laundry machines.

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

allowed early parking so i could attend my event and check in later

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

in the hall and the saturday night a large group of people were partying in the halls and parking lot until 2am

loved the gym and pool

pool and hot tub were nice for the kids

spa and lobby bar was great!

however i was told there is a laundry service available which is collected in the morning only

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

excessive noise from the laundry room and the laundry pick up,other then that everything else

cost of laundry too high 4 dollars each machine

excellent location, free parking, good room, and comfortable bed.

love the laundry facility

onsite laundry and grocery shopping for long stays

nice size laundry

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

breakfast was good and pool was clean

the option of being able to do laundry was great

clean room, friendly staff plus you can do laundry

the guest laundry is good

having laundry facilities was a big plus

really appreciated the guest laundry

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

friendly staff, comfortable beds, gym, pool, nice atmosphere

convenience of location, parking and the staff was exceptionally good and polite.

pool and gym very small. breakfast line was so long we left.

the common areas/pool/gym are understandably closed, while the laundry room is accessible

several amenities available, such as a laundry room, gym, and pool

laundry machines were not all working, this was a major amenities to be counted on

had all facilities, breakfast good, coffee, tea all day, laundry good.

not get wifi connection for one of our devices (tablet)

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

it was near airport and free car parking

the breakfast and the pool was good same with the staff and people there

free parking, nice location, great staff, very clean

staff were welcoming and accommodating. quick shuttle pickup to airport also very convenient.

we left on monday morning and the dirty laundry was still there

not only did they come in to clean they threw away the laundry soap i had brought with me

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

it has a swimming pool and can do laundry. close to airport.

i had to take wet towels to the laundry and pick up fresh ones each day

the laundry room, the dryer was broken

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i did like the bed. also the laundry don't need to buy detergent and bounce.

those kids are too playful sometimes. they should maintain and quiet at night.

the shuttle driver who picked us up at the airport was very nice and friendly

the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

staff were friendly and accomodated my early check in request which was very much appreciated.

the room had a kitchen and balcony

we had a suite with a kitchen

no coins available at front desk for guest laundry

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

front desk could not provide change for laundry facility or vending.

inn came up in my search as a pet friendly motel so i booked it because it was just down the street from our

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

great staff. good continental breakfast. laundry on site. thanks

parking can be somewhat tight sometimes

no laundry for guests

cable pull down machine and water cooler in the basement gym.

at the time, pool could be booked for personal use only and it was lovely

pet friendly, spacious rooms, and easy access to parking lot

for the amount of money spent on room a free breakfast would be nice price for a pet is extremely overpriced

there are laundry available for 2 cad each washer and dryer

and detergent if you want to use the laundry facility

laundry room that didn't charge too much money

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

the hot tub was comfortable and i was able to do laundry

the restaurant and bar area looked wonderful

no detergent available for laundry.

wifi not good almost no internet throughout our stay

family had a great weekend during their stay at the hotel, we have a pet who was also super comfortable in the

the warm saltwater pool was wonderful

wifi was slow

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

guest laundry was not working either, that was a shame

not a huge deal but during our stay pool was down for maintenance.

breakfast and parking included. a restaurant in the parking lot for convenience.

•our kids loved the pool •staff are very

wifi is low as expected.

bedroom has a large bed, twin beds are up on a mezzanine so not ideal for kids

wifi could have been included with the price (was provided for $10 extra)

if the wifi could be faster would be perfect

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

pool, kid pool, beautiful room. early check in.

room service was fast and cleanliness which matters the most was 5

indoor/outdoor pools/hot tubs and arcade were a huge hit with our kids

guest laundry is great but please have a coin machine.

breakfast was amazing, rooms are spacious and clean and the bathroom is so nice

not enough parking, or snow removal to clear all parking spots

facility looks new with a modern design. room is clean. has a small gym.

parking lot was clearand

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

maybe book a special room for hockey kids

everything was good. great pet friendly room staff was helpful and friendly!

was on main floor with patio door which is great for pet

would be nice if the extra fee's for room incidentals and pet cost could be added at booking

also public laundry with indoor swimming pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

the pool was great and having the full kitchen is a major plus

the kids love the pool (good size)

kids loved the pool

liked that they had guest laundry available

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry and drier were charging 2 dollars each

was so great to have a kitchen, but would have loved enough supplies for everyone

was closed for construction but breakfast was served in a meeting room and the hotel provided a list of very

pool being closed they should let you book a time for you and your family to swim.

like they have the pool open still despite covid

booking a time for the pool was awesome, as the pool was a huge deal for my daughter and it made her stay

nice comfy beds and the facilities like the gym and pool are good

quiet, friendly staff, nice jaccuzzi, pet friendly, good location, easy access unloading.

place to stay, staff is very friendly, a good kitchen

nice kitchen

bed was very hard and it said on the site that there s was a spa but it s not working anymore

close to the highway, pet friendly,

the hotel also has a guest laundry room which is always a benefit to guests as needed

pool was a little cooler than we would have liked - but my little one still enjoyed themself :)

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

kids running in hallway all hours of the night lol

stayed at end near stairs very noisy with kids runnung up and down stairs late at night.

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

laundry room machines only takes coins, no coin dispenser.

very clean and swimming pool, 100% smoke free inside..laundry is available

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

clean, had everything available ie laundry food drinks

clean, free breakfast was one of the best we've ever had, lots of parking, easy to get to

nice pool facilities which was made even better as we were the only ones there on a quiet sunday

there is a pool with a hot tab and a gym

down fall was the bar food