love the small hot tub, exercise room, and pool

the shuttle service to the airport was great

i had issues connecting to the wifi and especially casting to the tv in my room.

ike shouting on me) we are booked out

lots of food choices in the same parking lot like the mandarin, jack astor s and baton rouge

the laundry room, the dryer was broken

i had to take wet towels to the laundry and pick up fresh ones each day

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i did like the bed. also the laundry don't need to buy detergent and bounce.

location cleaness great breakfast and friendly staff and service

nice size laundry

love the laundry facility

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

onsite laundry and grocery shopping for long stays

free airport shuttle service l.

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

not only did they come in to clean they threw away the laundry soap i had brought with me

it has a swimming pool and can do laundry. close to airport.

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

had all facilities, breakfast good, coffee, tea all day, laundry good.

several amenities available, such as a laundry room, gym, and pool

laundry machines were not all working, this was a major amenities to be counted on

the common areas/pool/gym are understandably closed, while the laundry room is accessible

they looked comfortable but the kids and my husband dawned with back pain

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

the airport shuttle service was excellent

good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient

said yes to room service as we were leaving the room to go to breakfast (told the cleaning person she could

very clean, friendly stuff, shuttle to the airport

lovely clean rooms, great beds and bedding. laundry on site was a bonus

great staff. good continental breakfast. laundry on site. thanks

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

was great, clean room, hot shower, small kitchen was great

however i was told there is a laundry service available which is collected in the morning only

cost of laundry too high 4 dollars each machine

excessive noise from the laundry room and the laundry pick up,other then that everything else

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

loved the pool! staff were very friendly and helpful.

the restaurant and bar area looked wonderful

no laundry for guests

discount on long term parking at airport lot

ev charging

room service had to be requested if staying more than one night

5 minute shuttle ride to the airport

there are laundry available for 2 cad each washer and dryer

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

laundry room that didn't charge too much money

the hot tub was comfortable and i was able to do laundry

and detergent if you want to use the laundry facility

clean room, friendly staff plus you can do laundry

clean, comfortable and it had laundry facilities.

they need to add another washer and dryer in the laundry facility.

provision of other little things like not paying for laundry soap

really appreciated the guest laundry

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel

the restaurant and the gym.

having very noisy teenagers on the top floor, the noise made by these kids was horrendous, and although i

they noticed how much our kids have grown and generously upgraded our room

location and it had laundry facilities

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

room service failed to come twice

pool

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

kitchen and laundry facilities were very helpful

the pool and laundry facilities were an added benefit for length of our stay

hotel also has a guest laundry which i used - it was very good

fantastic pool and gym area. room was clean and had a nice view.

pets stay for free ! the location is great and the staff was amazing.

it was like walking into a spa each time we went into our room

loved that they are pet friendly hotel and i could stay with my dog

room service attendants were nice and welcoming. front office agents as well.

laundry room right next to our room was good to have

there is a laundry which takes $1 coins

there are some additional facilities such as pool and laundry room

there are laundry facilities and a great restaurant on the main level

floor had a laundry room which was great

when i called i was accused of stealing a laundry bag

very cute, comfortable beds, amazing bedding, quiet (very important when you bring a pet).

wish there was room service

wifi didn t work properly

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

they had onsite coin laundry which was handy

wifi seemed to struggle at times.

good location, great place to travel with kids. there are two play rooms and nice pool.

the pool and basketball net were great for the kids!

the gym and laundry facilities

laundry facilities helpful, on site parking reasonable

there is a laundry facility in the basement

have laundry room in the basement, $1

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

slow elevators and wifi a bit lagging and slow.

the lounge was lovely and the bar tender was very kind in catering, even though it was almost closing time

nothing for the kids to do in hotel....no pool.

the staff was friendly and the onsite laundry was a nice surprise

wifi password changed while we were there so we didn't have access until the morning when we

ordered room service for dinner and the attendant on the phone was friendly and accomodating

the pool

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch &

had booked a one night get away with our kids

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be

i stayed with my 2 kids and wife for 4 days and it was great

gym and pool kind of disappointing but ok in general.

put us in a smoker room, although i informed i wasn t a smoker and had 2 kids

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

maybe a self service laundry facility on the premises might be nice.

laundry was a little expensive

the laundry service was very pricey

the swimming pool and the gym and change rooms were

comfy bed good cooking facilities , laundry facilities

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

needed to ask this staff for 2 things during stay , one was for the wifi password as she did not give it to me

gym, lounge with a view, meeting rooms etc

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

we were happy with everything except that there were no bathrobes for children to down to the pool

at the main desk, restaurant and bar were exceptional it s a beautiful facility very comfortable

- the spa treatments offered seemed too expensive to consider

the laundry service is horrible

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

no laundry bags in the room

room service breakfast was great

my kids loved the indoor pool which was built in 1912

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

the gym and pool looked really nice but we didn t have time to use

hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location

toaster in the kitchen

the pleather chair in our room was work and peeling, the kitchen counter had stuck-on mess/residue that wasn

smell like a gym with full of sweaty people

breakfast did not serve in this hotel as staff mentioned kitchen under renovation.

the kitchenette doesn't really have any appliances, you can barely make yourself a coffee and maybe

room service not so easily accessed and recorded messages were in the french language only

veryyy beautiful and clean! i like the mini bar concept.

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding

very nice rooms, great location, nice buffet breakfast (free for kids !)

my kids were freaked out and i was worried for my car

our room had all the requirements for a suite hotel, cooking and even laundry in our room

the kitchen and the laundry room was well stocked

probably the only downside was the lack of laundry detergent

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

spa suite king bed

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

fireplace is a nice touch

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

room was next to laundry room, shouldn't be washing past 11:00pm

breakfast was pricey

comfy room, nice gym, friendly staff

bar staff were absolutely amazing

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

gym and caffe in the room

the hotel had great facilities, i especially enjoyed the pool and sauna.

we used the gym daily

loud noise from other bedrooms. you can hear everything (tv, dogs barking, kids, etc)

the locker for room service was next to our room and they started early sunday

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

the kids really enjoyed the pool

beds are very comfortable room service is nice and friendly

the really delicious breakfast was a la carte selection

pet friendly!

no complaints gym felt a bit sad and unloved but the equipment worked

food wasn t great (room service).

i thought the hotel had a pool, that would have been a great for the kids

there is a laundry space in the corridor, vending machines and ice maker

easy access to laundry and swimming pool

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

has everything for a family! pool, laundry, near by mall and restaurants

great gym and laundry facilities

would not exchange currency so we could do laundry and only way to pay was with cad

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

had laundry facilities onsite

room was spacious with all the facilities such as kitchen stuff, 2 tv, fast speed wifi, modern furniture and

location for riverside festival, nice to have a kitchen and separate bedroom

we liked the full kitchen

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

there is a laundry room and a small gym in the hotel

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

the staff were amazing and there s a laundry room!

the ice machine, laundry room and vending machines were close by

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

there were laundry facilities on site, i couldn't find them

our room was beside the laundry room and it was a bit noisy.

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

the room service was ok but could have used more cloths and towels

the room, service from front desk, pool and gym

facility for kids parking space was not enough for all guests receptionist staff very

good clean room excellent views of golf course and city great breakfast buffet

laundry room could also be very busy in the evening

the laundry facilities were also not clearly explained by the reception staff upon arrival

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

not enough lifts, also there should of been a service lift to enable staff to go to all floors re laundry etc

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

they don't have laundry machines

took our towels from room in morning never brought any back they said we would get towels when laundry was

wifi was included in the price of the hotel

pool was out of service/renovations

no laundry services

the stay included a decent breakfast

great location. lots of parking. very friendly front desk staff. clean.

wifi connection was challenging to get on

good breakfast. beds were clean comfortable. staff were very good.

room was next to the laundry and other facilities which were extremely noisy all night long

the laundry room could have more than one machine. good but basic breakfast

the air condition is great my husband like the self service laundry facilities

kept a laundry bag in the guest laundry room, somebody stole it

we had to go elsewhere to do our laundry

the counter staff was very helpful to address our laundry needs

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

no problem, but environmental save water, laundry

laundry facility for long term guests, value for money

we were over joyed to find a laundry as well

it has laundry machines.

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

out they had laundry facilities on site, which was a nice bonus

my son was able to talk to them to be able to go to the pool

laundry service is a plus. parking is always available.

tv guide did not work could not have a guide on tv, wifi was an issue and the staff was rude about it

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

no free breakfast

breakfast serves till only 9.30.

can be considered to equip self laundry service.

but the breakfast buffet was just amazing

also tje fact that the pool area has extended hours:

the hotel had an inside walkway connected to the casino with a short classy stroll

great room, had room service and the food was really good. lovely place to stay!

parking lot, lack of signing

wifi not very good in the room.

the pool was quite small and the hot tub was not working

second issue is they were installing a new wifi system and cutting holes in the sealing and insulation all over

the view from our room was on a parking lot and a grocery store.

no detergent available for laundry.

cleanliness and breakfast was great.

staff free breakfast was as expected room was available at check in time lots of parking

offer pet friendly stays, but do not offer pets friendly rooms

the breakfast was great and coffee and tea station was incredibly convenient

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

light in entrance and bar area creating a nice ambience

wonderful place. i really love it. my kids enjoyed your pool.. stuff was friendly and helpful.

laundry facilities on site

ibrations of machinery near rooms, don t if it was related to laundry activities)

laundry facilities were good

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

availability of ice (no extra fee) as well as laundry

pool most

there is a pool

a convenient location just 15 min away from downtown ottawa and free parking

in the room for example: iron, hair dryer, clean towels, shampoo, kitchen and kitchen staff, free parking

parking is huge and free for all guests

very easily accessible and good parking.

your an athlete and require a good gym, this is a top hotel to go too, they aligned themselves with the local

location, facilities, breakfast included

clean, the parking was free and so was the breakfast

parking excellent

there is no laundry room

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really

late check out at 1pm...thank you, the bathrobes!

we really enjoyed the spa it was a nice area to relax and disconnect

, tables are a little small for room service but well put together

don't advertise online, but pet friendly is only under 20lbs

rooms clean a lot parking newly renovated good breakfast

swimming pool and gym are great

good breakfast, decent gym, clean facility

for my wife, the gym was adequate, but she would have liked to have one or more machines for legs

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

the places for the parking are too narrow.

parking is tight in front. spaces are narrow

i can't connect wifi although trying many times

the staff was lovely and the breakfast was amazing. the rooms are very clean.

guest laundry is great but please have a coin machine.

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

breakfast was excellent

very clean and staff was attentive to outside as well keeping the walkway and parking lot

bed was very comfy, the gym was a great place to break a sweat

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

hotel was crowded and noisy with kids, breakfast was not able to be taken

breakfast adequate under the covid restrictions...pet friendly

maybe book a special room for hockey kids

hotel was crowded and noisy with kids, breakfast was not able to be taken

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

i like that the check-out time is 12:00, the free breakfast, the free parking, the pool area, the room was

again having a kitchen with 2 kids is a life saver not having to eat out everyday

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry and drier were charging 2 dollars each

fix the internet to connect games so that families with kids can have an excellent time as well as their kids

i wanted room service early for supper and it did not start until 5 pm

a bunch of loud kids running around not the hotels fault that is the parents fault

pool could have been a little cleaner.

nice comfy beds and the facilities like the gym and pool are good

pool , breakfast

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

liked it is a pet friendly hotel

comfy beds. gave me a late check out.

wifi connection

salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with great

the hotel also has a guest laundry room which is always a benefit to guests as needed

the breakfast area was not very clean. food on the floor and tables not wiped.

breakfast was great clean hotel friendly workers

nice and professional staff. clean environment and nice breakfast.

pool was small and no hot tub

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

very clean and swimming pool, 100% smoke free inside..laundry is available

laundry room machines only takes coins, no coin dispenser.

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

clean, had everything available ie laundry food drinks

parking was convenient

the gym is well equipped

there is a pool with a hot tab and a gym

and the little evening bar service was a bonus

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

clean bright large room very courteous staff great breakfast 11 am checkout

very clean place and my kids comfortable

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

no coins available at front desk for guest laundry

easy access from the main highway. room to park with a small trailer.

wifi is low as expected.

if the wifi could be faster would be perfect

bedroom has a large bed, twin beds are up on a mezzanine so not ideal for kids

wifi could have been included with the price (was provided for $10 extra)

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after

was nice and it was really nice that the motel had a central kitchen that the guest could use 24/7

nice kitchen

that i can have my pet with me

is a pet friendly motel