wifi could have been included with the price (was provided for $10 extra)

bedroom has a large bed, twin beds are up on a mezzanine so not ideal for kids

if the wifi could be faster would be perfect

wifi is low as expected.

access to ground floor room from the parking lot directly.

floor rooms have a convenient door to the parking lot but there were fishy people lingering around and for that

pet friendly is greatly appreciated

a pet friendly hotel

parking spots are tight

more ev charger two is not enough the future is electric.

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much

the pool water wasn t that warm, but the rest was great!!

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

there is no laundry room

loved the spa area

i like spa and it s close to promenade

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

location, size, cleanliness, coffee bar in the morning.

the breakfast was just ok. also the swimming pool was out of service

food, gym, cleanliness, free parking

excellent room service.

room was clean and in proper order although you couldn't get any channel on the tv at all and wifi is not strong

a fantastic gym and the continental breakfast was more than expected.

parking was free but barely adequate for the number of rooms (we almost got

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after

that i can have my pet with me

there was a kitchen which you can use and free tea and coffee.

close to the highway, pet friendly,

an excellent place to stay, with an open outdoor pool and very pleasant staff

i have to say that the room was cleantv, room service if any

i wasn't able to use the pool but my son with & he loved it

plus the kitchen had all the essentials in it - full size fridge wow

reception parking spot

availability of ice (no extra fee) as well as laundry

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

ibrations of machinery near rooms, don t if it was related to laundry activities)

laundry services, breakfast included, easy location for day trips in and around ottawa.

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the pool area and the pool itself were quite well maintained

and clean, complemented by friendly staff and well-maintained facilities including convenient parking

rooms were clean and well equipped for a family with kids: microwave, mini fridge, bath

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

no wifi

it s close to the casino

the whirlpool tub and fireplace.

no room service

casino shuttle not always available

pool could have been way cleaner and better shape. need bar and restaurant to reopen

can be considered to equip self laundry service.

adult only pool area after dark

paid for 4 people, including breakfast, at the hotel, and they told us that the breakfast for the kids (11 & 1

location was great with free parking and 8 min drive to downtown ottawa

the pool and fully equipped gym

laundry service is a plus. parking is always available.

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal

i will leave the pool and gym open 24 /7

comfortable beds. nice and clean rooms. lots of parking space. the staffs were friendly.

i will leave the pool and gym open 24 /7

location, constant noise from either the elevator or the laundry shoot

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

not enough lifts, also there should of been a service lift to enable staff to go to all floors re laundry etc

the laundry facilities were also not clearly explained by the reception staff upon arrival

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

they don't have laundry machines

took our towels from room in morning never brought any back they said we would get towels when laundry was

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

it was great having the pool for kids when the weather was not good

everything was fine. only thing was the parking area was little small.

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

there were laundry facilities on site, i couldn't find them

our room was beside the laundry room and it was a bit noisy.

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

nice big room. comfortable bed. guest laundry.

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

there is a laundry room and a small gym in the hotel

there are laundry room and microwave, very convenient

also, it's next to the gym, if you want to go train at nights in the weekend, prepare yourself to walk past

delicious coffee & breakfast @ratatouille bistro, 5mins walk on rue dalhousie

chocolate croissants for breakfast aren't for me

wifi was strong and steady

hotel gym was good, and the hotel itself has a

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

friendly, clean room, and comfortable beds clean washroom and many benefits such as tv, wifi, parking, restaurant

appreciated being able to bring our dog, but for one night, the pet fee of $50 ($57 w/ tax) was steep

noise by kids running in the hallway at 7 am

room was next to laundry room, shouldn't be washing past 11:00pm

the self servided laundry was convenient and helpful

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

very clean, spacious with friendly staff. pool and fitness center. close ro many attractions.

but because the location is tourist entertainment oriented, on some nights there can be some bar closing time

room service request is quick

gym and pool facilities were great

bar cocktails were lovely too

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

gym and caffe in the room

location for riverside festival, nice to have a kitchen and separate bedroom

kitchen was stock with everything you need

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with

we liked the full kitchen

spa suite king bed

wish wifi was a bit faster.

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

fireplace is a nice touch

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

kitchen and laundry ensuite was helpful

the kitchen and the laundry room was well stocked

they have everything in the kitchen, and have laundry area

probably the only downside was the lack of laundry detergent

gym could have had more options of equipment. parking bit narrow and a bit on the pricey range.

excellent location and great gym facilities -opened 24 hours

gym was poor, breakfast buffet was on the light side as far a choice

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

gym is small and busy in the mornings, but good to have on site

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

gym facilities, hot tub, location, bar in lobby

would be nice to have room service option.

no laundry bags in the room

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

the laundry service is horrible

nice size room. good pool and gym. good breakfast. lovely terrace for a drink or bite to eat.

chose buffet for the breakfast it was delicious but has limited selection of food

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

- the spa treatments offered seemed too expensive to consider

kids running up and down our hall at three oclock

they have a very nice pool and whirlpool

it has a kitchen, a bathtub, a stunning view on ottawa

toaster in the kitchen

smell like a gym with full of sweaty people

breakfast did not serve in this hotel as staff mentioned kitchen under renovation.

the pleather chair in our room was work and peeling, the kitchen counter had stuck-on mess/residue that wasn

comfy bed good cooking facilities , laundry facilities

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

we were able to do laundry and cook a meal

there is also a well equipped gym on the ground floor

gym and pool table

maybe a self service laundry facility on the premises might be nice.

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

the laundry service was very pricey

we also missed having a tub for the kids

we had to go elsewhere to do our laundry

the air condition is great my husband like the self service laundry facilities

the laundry room could have more than one machine. good but basic breakfast

room was next to the laundry and other facilities which were extremely noisy all night long

kept a laundry bag in the guest laundry room, somebody stole it

easy check in, nice staff, self serve laundry on site

with hot items and waffle maker, 24 hour tea and coffee, warm pool with hot tub, laundry facilities, big rooms

easy access to laundry and swimming pool

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

there is a laundry space in the corridor, vending machines and ice maker

no problem, but environmental save water, laundry

and the ice machines and the laundry

the counter staff was very helpful to address our laundry needs

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

had laundry facilities onsite

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

great gym and laundry facilities

would not exchange currency so we could do laundry and only way to pay was with cad

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be

the gym is well laid out

pet friendly

room service was excellent

the lounge zone for breakfast and snacks was very

the staff was friendly and the onsite laundry was a nice surprise

pool was lovely temperature and bonus to have the spa which was nice and warm

shower was gorgeous but would have love if the water pressure was higher wifi was not working

the staff was very helpful and friendly. pool was great for the kids!

good gym and pool facilities

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

finally, a laundry bag would be useful; we stayed for six days, so needed it

great gym and lots of restaurant options nearby

clean faciities and well-stocked gym

also, she did not tell us they have gym so we didn't get to use the facility

no laundry services

the breakfast was very good and the room was updated and looked wonderful

they allow pets and have outside access to the rooms which is gd when ur travelling with a pet

great location. lots of parking. very friendly front desk staff. clean.

the manager in the afternoon/evening was incredibly helpful with parking the u-haul we had

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

the room service menu was very limited

wifi only after 6 hours

went when there was a teen soccer tournament and place was filled with annoying kids everywhere

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

have laundry room in the basement, $1

laundry facilities helpful, on site parking reasonable

there is a laundry facility in the basement

this hotel also has good laundry facilities

when i called i was accused of stealing a laundry bag

there is a smart tv that you can cast your phone to if you re connected to wifi so we could watch our netflix

limited food options and no room service, serving staff not paying attention to what they were doing, noisy

1)the wifi is not very good

more channels on tv. room service. bottle service. toiletries like shower cap.

there is a laundry which takes $1 coins

(4) laundry costs $3 for the washer, $3 for the dryer, and detergent is 50 cents

there are some additional facilities such as pool and laundry room

the flannel blanket didn t smell like fresh laundry.

location, it was clean and staff were so lovely - helping out with laundry

the staff is the best!! very helpful wow!!! i like the breakfast at the restaurant thanks

the pool was a key reason for picking this hotel for our kids

kids absolutely loved the pool

the gym was amazing and the lobby was a great meeting place

was cold and called room service multiple times to get a blanket but there was no answer

hotel also has a guest laundry which i used - it was very good

the pool and laundry facilities were an added benefit for length of our stay

there was everything we needed, including laundry facilities

bonus reasonably priced laundry and lovely pool

laundry and dryer very useful breakfast very good parking closed size of the room

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

breakfast, bar and bar staff, location

complaining about cleaning ladies banging doors at 10 am it clearly states they do not have kids and they are

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

i travelled with 3 kids no sofa bed in the family room we got.

pet friendly

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel

they noticed how much our kids have grown and generously upgraded our room

it has laundry machines.

out they had laundry facilities on site, which was a nice bonus

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

were no laundry area to clean clothes that i needed to wear for the 3 days

clean and good facilities - pool, wifi, cleanliness, parking area and near a petrol station.

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

we were able to ear kids runnind down the hallway late at night

i like that my room had a balcony. the fact that the hotel had a spa made it extra special.

parking was full!!! had to drive around and park quite far

had to park in the conference/golf parking one night

however i was told there is a laundry service available which is collected in the morning only

excessive noise from the laundry room and the laundry pick up,other then that everything else

cost of laundry too high 4 dollars each machine

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

to our gymnastics competition and across from a small mall with some stores and restaurants

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

love the laundry facility

nice size laundry

absolutely everything, especially the breakfast

having laundry facilities was a big plus

the guest laundry is good

laundry

they need to add another washer and dryer in the laundry facility.

provision of other little things like not paying for laundry soap

laundry machines were not all working, this was a major amenities to be counted on

had all facilities, breakfast good, coffee, tea all day, laundry good.

the common areas/pool/gym are understandably closed, while the laundry room is accessible

several amenities available, such as a laundry room, gym, and pool

we weren't able to eat as we had to get our shuttle to the airport but it looked great

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

the pool is just ok. but we were happy to be able to use it.

parking almost full at night

staff were welcoming and accommodating. quick shuttle pickup to airport also very convenient.

breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office

not only did they come in to clean they threw away the laundry soap i had brought with me

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

it has a swimming pool and can do laundry. close to airport.

we left on monday morning and the dirty laundry was still there

i had to take wet towels to the laundry and pick up fresh ones each day

the laundry room, the dryer was broken

i did like the bed. also the laundry don't need to buy detergent and bounce.

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

wifi was awful, the room smelt like mould and felt damp, my ac was leaking water onto the carpet,

plus the chinese buffet a short walk in the parking lot is

spacious grand suite allowing privacy for a 3rd guest combined with the pet friendly policy made this stay an

appreciated the pool and spa after a long exhausting day

room service from the attached chop steakhouse was excellent

although the hotel description showed ev charger were available on site, the receptionist did not know about

great staff. good continental breakfast. laundry on site. thanks

that there was no laundry

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

the pool was too cool for us but kids were in it

no laundry for guests

room service; ordered wings and they were not good quality. expensive for low standard quality.

kitchenette, free snacks and drinks in my room and heated pool

at the time, pool could be booked for personal use only and it was lovely

i like that they are pet friendly

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

there are laundry available for 2 cad each washer and dryer

and detergent if you want to use the laundry facility

laundry room that didn't charge too much money

the hot tub was comfortable and i was able to do laundry

the restaurant and bar area looked wonderful

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

guest laundry was not working either, that was a shame

faster service at the bar and help desk

clean comfortable and decent breakfast. free parking on-site is great.

wifi awful breakfast awful

no detergent available for laundry.

very friendly desk staff and breakfast staff

clean rooms and amazing breakfast. wonderful pool area for the kids.

wifi was very flaky.

not realize it was a pet friendly hotel as well (husband book hotel)

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

downstairs common area wifi was weak, parking should be free for an out of the city hotel

pet friendly is a huge help for us

we like the location. we are golfers so this is the best place to stay.

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

guest laundry is great but please have a coin machine.

very clean and staff was attentive to outside as well keeping the walkway and parking lot

no extra charge for parking and fees were all inclusive, no hidden fees

bed was very comfy, the gym was a great place to break a sweat

wifi excellent

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

i liked the morning breakfast , had alot to injoy.

transport and large truck took up 16 parking spots when we got back at night had to drive around building to

hotel was crowded and noisy with kids, breakfast was not able to be taken

location for business west of the city, excellent fast wifi

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

laundry and drier were charging 2 dollars each

you can enter from the 24 hr gym or a hallway that also leads to laundry

parking is an issue

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

satisfying breakfast and no charge parking helped increase the value

lots of kids at the pool and running on the hall.

pool could have been a little cleaner.

unfortunately the pool was out of service, which our kids were looking forward to.

booking a time for the pool was awesome, as the pool was a huge deal for my daughter and it made her stay

the pool was great especially with little kids

lots of h parking

the hotel also has a guest laundry room which is always a benefit to guests as needed

pool was a little cooler than we would have liked - but my little one still enjoyed themself :)

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

kids running in hallway all hours of the night lol

stayed at end near stairs very noisy with kids runnung up and down stairs late at night.

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

laundry room machines only takes coins, no coin dispenser.

very clean and swimming pool, 100% smoke free inside..laundry is available

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

clean, had everything available ie laundry food drinks

clean, free breakfast was one of the best we've ever had, lots of parking, easy to get to

nice pool facilities which was made even better as we were the only ones there on a quiet sunday

there is a pool with a hot tab and a gym

down fall was the bar food