the birds that steal your food at the pool. but that's not the fault of the resort. haha

yet having to pay extra for many things - the check-in experience was very slow - they offer golf-kart service

breakfast was great! my grandson and niece enjoyed with the characters.

24 hour room service was great

good but got the restaurants you must make an reservation and it's plenty of things to get the kids entertained

kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little

the breakfast was absolutely delicious, with an extensive selection that included everything we could

facilities were great , lots of programme for adults and kids

good gym

never got the room service order (used 4 times)correct but food was

laundry service was good and not expensive

you have to paid for laundry, the maintenance and cleaning have to be more in my opinion a lot a hair in my bed

once you get to the room/pool area there is more than enough space to find your own little niche

room service can be improved the staff was extremely nice but sitting in a presentation for 2

pools are also shallow enough so kids can safely play in

the dj who works at excite sports bar and lounge wasn't very good, he didn't vary the songs and it was just

if we ordered some thing or needed something from room service it took forever

pool, nice fitness activities, awesome coffee bar insomnia , the hunter steak house, the vespa italian

was so so and room service was terrible

the food is terrible - the room service food was the worst food i ever taste

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

clean rooms, had jr swim out, pool and swim up bar were excellent, very nice beach, butler service (pedro) was

the food was very good and the gym had just enough equipment to get in a good workout

soothing jazz by the outside tables of the coffee bar and really relaxing instrumental music for breakfast

we got the premium swim-up (3119) and we loved our room with private pool

property and room service is excellent

think the kids under 9 should be able to use the black slide and the smaller white slide

came across this resort by accident through one of the reviews on trip advisor, barcelo bavaro was our first

breakfast need to be served until later time people are on vacation and wake up late and breakfast

the resort also has 24hr room service which my husband loves because he gets hungry around 2:00am for some

pools are large and a distance to get to

bar staff/waiters/waitresses worked extra hard to make sure you always had a full drink

pools and the relaxation with the friends around the pool

they do have a sports bar with a dj after 11 but it was more like a lights on lounge than a club

didn't have bathrooms by the main pool area; you had to go back to your room

staff needs to learn more english and there needs to be more options ( not pork) on the breakfast buffet in

food was good at breakfast and room was immaculate

we loved the preferred pool with the outstanding service of algenis and johandy

awesome kids club and waterpark, good food and coffee

all restaurants and bar had an infestation of flies, yes flies by thousands

gym was amazing

room service was a great plus

breakfast was excellent

room service did not meet my expectations

room service (food) after midnight took longer than expected

quiet, great staff, good price, secured parking

parking good too and right by the

the speakeasy was closed, as well as the trade in bar

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the gym, the night shows.

room service quick and good, we had breakfast on our balcony during our entire stay

we loved the friendly lunch buffet by the pool and the daily drink choices that also included non-alcoholic

breakfast restaurant we went to the whole time we were there was called indigo

it rained, the big pool in front of my room became completely muddy

were a laundry list of concerns that were given to the hotel

it appeared to be a language barrier, the casino sucked, and the alcohol drinks also

food, pool, water park, kids activities, personal, variety.

room service 24 hours, amazing beach, nice attractions for family palma as mini golf , and toro

golf course was outstanding as were the staff there

i needed my clothes washed and melania from laundry got my laundry done in less than 4hrs same day

the other day we have called 4 times and asked 3 cleaning ladies to pick up the laundry - no response till we

the resort is very good, the staff was the best part for me, the ladies in the kids entertainment were the best

the beach on that area is rough, the waves are too strong and it is dangerous for little kids

pools were perfect for kids as well as adults, the food was delicious and fresh

everything else was very good loved the room service

ability to visit the other royalton locations for use of the pool, waterpark, and restaurants

room service was also frustrating it was nearly impossible to get through to anyone

love the idea that the kids are around but not allowed on the adult side ud83dude0e but the adults can go every

hotel was misleading we thought we were going to an adults only resort and there were kids

water slides closed on water park and also sports bar closed

talk about pools there s like 19 pools all around is a water park resort like six flags hurricane harbor has

my kids enjoyed the pools!

the food is just incredible i think i've gain like 20 pounds :) then the last night i went to the casino, and

ramon the head bartender at swim up pool was phenomenal

great, clean, gorgeous, near water park for kids

wifi is excellent too

the water park

the beach, pool, bars and the vibe is amazing,

everything is close to each other, which is good if you have small kids

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service returned the wrong items

laundry service available but theres a charge for every item

loved our swim up suite and so did our kids

will improve the kids splash facilities located at the colonial

service for special requests was unreliable - i had to call so so many times for laundry service

didn t get suit pressed in time from laundry and can back slightly dirty

wifi was hit or miss but the property makes up for it

still enjoyed our stay and experience through the restaurants, shows, beach and pool activities, room service,

everyone was friendly and helpful with my kids and they loved it

different restaurants to choose from, fun activities at night for the college kids, nice pool, easy access to

cold food from room service and pools/beach closing by 6pm

the gym and tennis courts were good (though sessions needed to be booked in advance, which was fine)

but the drink is too bad.. bar and drink is poor and bad very bad

the breakfast was incredible, the staff super friendly.

a good, clean hotel with breakfast near the beach

the breakfast was simple but flavorful.

i couldn t fall back asleep and had to get up to go have breakfast

the breakfast looked inedible (a mess of eggs and who knows what) and there was rarely enough coffee

breakfast not so good the staff was wonderful

right on the beach with lots of fun activities, great pools, good food and friendly staff

staff ever, super professional place, great drinks, great pool, great coffee, huge amount of food

only genuine thing that was there was clean room service and few genuine happy staff

if you miss a meal there is always the pool side restaurant or sport bar to get something

the kids had plenty of things to do

breakfast wasn t included

pool, ogi the manager is great, the food

breakfast calm place

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

no swim up bar which every resort in caribbean has

the gym and swimming pool

employees in the small pool snack bar handling pizza and other stuff with their bare hands

expected to look better so much construction going on, horrible wifi. beach over crowded

wifi was very spotty especially in our room

staff was great (especially in kids club next to the beach), food was very good and quite varied, beach beautiful

easy it is to get around, everything that’s available for kids

the pool next to our room was dirty unfortunately

also the wifi kept not working at times

my kids enjoyed this trip

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

000 additional, because they said booking didn t send the correct ages of my kids

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

there are plenty of options for activities around the pool or the

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

everything is beautiful - room, landscape, restaurants, pool area, etc

mini bar is stocked

vacation - nice room with ocean view and comfortable bedding along with excellent spa/salon, gym, sauna, pools

room service for food is slow

yocari be, migel, ruth, ariela, excelente, armando, hot chocolates and the best waiter in the pool, tabuos

only one thing that i would love seeing a bit more updated is the gym

the food and the pool is amazing

too, quality food, entertainment staff a fantastic team creating a great atmosphere, luxary pool, comfy beds,

breakfast service at privilege took a long time to get a waiter's attention

the room was comfortable for a family of 4 , the standard of wifi was good all over the hotel

laundry service was late a full day

laundry service ruined some of the clothes

better room service 3

they should promote more legacy nightclub inside avalon casino, they offer shuttle service from the hotel, is

beach and pool were in excellent shape

in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice view -breakfast is

pool on the roof. breakfast.

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

very good breakfast

a quiet oasis of tropical vegetation plus a lovely pool

wifi only in the lobby, the desk agents lacked social skills, the pool needed to be cleaned from

quiet. good breakfast included

the pool was out of commission but that was due to the hurricane!

on the 3rd day the power, wifi & water cut off for a few hours

wifi isn't great and parking is difficult

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

called several times could not get laundry service which was offered

shuttle service 3 pools kids small water park as well as beach all within the property

the kids pool was amazing for my child and so was the indoor play area

kids playing in adult swim up bar pools.

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

we had to constantly call to get out room cleaned, they took forever for the room service as well

location, pool and super nice staff

room service is not great

the wifi was down in our room for 2 days

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

it would be nice if they had a live dj at the main pool where the swim up bar is.

big and nice swimming pool

sadly they are mostly kids as young as around 6 years old

there is also a tennis court, a gym and spa

old gym and spa they could be

wifi kept going in and out when i wasn t in the room (breakfast, dinner, beach, etc)

like spa treatment, photos and so forth

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

they hated their job but that gives you no reason to treat us poorly one guy call us lazy at the pool because

the gym

on the pool bars are bad

no service at the beach or pool

restaurants, 6 bars etc

the food was not that great, could improve and they charge for room service.

breakfast was the best meal. location feel safe

recommend to host managed activities to entertain a little older kids such as scavenger hunts, who-dun-it

because of that, i had booked a breakfast in the turquoise with another person of the travel club and not with

the pool and pool bar v good access

bad customer service, room service, restaurant service

without internet we couldn t order room service or make reservations at the restaurant

lots of pools and beach front

the room service menu, and they used to stock the room with alcohol and fruit

daily entertainment for families, spa is amazing

we loved all the pool areas especially our own in our swim up suite

appreciate the room a lot and the room service team - so helpful and nice people

you were told you were going on a tour after breakfast and it was their travel club pitch

limited night life for those adults that like to dance

the spa was heavenly, and the deep tissue massage was out of this world

i like nice meal and the pool and it cheap for last second traveler

the room i was assigned was grey and sad (it's what they had available due to my early check in) but when i

no wifi 4

weak wifi

the pool big and clean

no ice machine other than going to the bar with limited hours!

everything is clean , great location and a beautiful pool .

bar not too expensive

non parking in the place..

something i found odd there is a full equiped kitchen but no utensils

was in a very convenient location, the price was great for all it included such a pool, and breakfast buffet

beach was extremely close so easy to get to with the kids

localization very good! the pool is nice and big rooms.

bad room service ac didn't work properly not friendly staff blocked toilet horrible breakfast

no free wifi in rooms and no tv working

the wifi that was not stable

wasn't working but they fixed it after a couple days don't count on the wifi being reliable - it was in and out

location only 2 min far from the hotel beach (chairs and towels available there for free); great wifi available

bar area is across the way from the hotel on the

wifi is good and accessible throughout the hotel, even at the beach

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

laundry: bring what you'll need for your entire stay

the people who were offering excursions and spa treatment were like salesman

the three big pools were amazing and we really liked the pool bar in the pool

property was beautiful the beach was good the spa was great overall great place for the

the bar on the 3rd floor was perfect for us

delicious complimentary breakfast

beach is walking 8 minutes very close, and it is beautiful, i would return without a doubt, the breakfast was

we weren’t quite sure where the “ breakfast included “ was but they drove us to another location on the

breakfast was great / parking was good / location was good / ac was good

they did my dirty laundry at a reliable price compared to other hotels ive been to

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

a bag of laundry was $5 (no coin machines) done quickly for us

-b&b own laundry service

when we took our car from parking lot, she came out of the hotel and asked with stone cold face if we are

kids were all over the place including the premium pool

also theoretically stuff in golf cards should be driving you from one place to another, but when i ask them,

mini bar in room could be better stocked and refilled daily.

only thing that was disappointing was the wifi

they advertise a casino that is indefinitely closed, mini golf that has been converted to a (really adorable)

the hotel did send the to laundry service, but the clothes were ruined

laundry facility but i knew this already before i got there

the casino area is really poor

there are also other things to do in the resort such as a disco club, theatre, kids area, cloth and essential

desk explained to me what s included on premium with unlimited bar at the lobby with snacks & room service

pet frindly, small eco facility

the bar staff was very friendly, gave us many tips on what to eat, drink, and visit, in the area

pool is very small. staff except the host and his family, only speaks spanish.

mini kitchen where you can cook, brew your own coffee

marco and his wife are super nice and friendly hosts, the hotel bar has the best mojito you can find around

wifi

it took just a few minutes to drive down to down town, where there is tons of parking, a great supermarket and

swimming pool was great

room service is slow its like 20min to wait or even 30min

the wifi signal was very weak

the apartment felt more like a home than a hotel room proper kitchen, lots of space, good natural light

high ceilings, real kitchen, actual space to breathe felt more like renting a local flat than staying in

kitchen had all basics

the apartments are very comfortable, there's a pool on site, and the service is excellent

we also really enjoyed the breakfast each morning

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

the wifi doesn't work, no hot water and the bathroom was clean but not comfortable

breakfast was ok. room was clean. very close to beach. nice pool area. staff was also very nice

massage at the spa was

never did figure out what the spa facilities were

friendly, helpful, great location, value, pool area, and breakfast

laundry service there is 5 usa for each item you want washed

mean at front desk my grandson who came with dad to pick us up ]like alotta kids was hungry refused to let him

wifi is not the best, not very active nightlife. the water is the shower is partially salt water

food was awesome and the private beach is outstanding; also they have pool on the roof where you can spend the

they have a buffet so many kids and adults was not wearing masks

but that is probably standard at all-inclusives and honestly we didn't go because we had small kids

plastic drink cups at the bar severly worn out, looking as they were dirty

location of the restaurants for breakfast were great

breakfast was really good

kids club team are very good and always helpful

the reception team, the restaurant and rooftop bar staff, housekeeping, and the security team all provided

the pool areas were beautiful and inviting, and having convenient beach access was a huge plus

on its hinges so needed to be slammed shut to close properly which was loud and disruptive, and wifi was barely

we were lucky to get a late check out as we had an evening flight

the rooftop pool and bar were my favorite place to be, it was so peaceful

could not get room service at any time during our stay we were on the ground floor (my friend has mobility

i booked a room with a private pool, and it was perfection

24 hour room service was fab

breakfast was amazing

boyfriend was cut by some crystal or something sharp in the pool

no laundry 2

were missing a laundry rack to dry our swim equipment and towels

we were above the spa and enjoyed the balcony - it was blessedly quiet

kitchen area was very old and not so clean, we were not using it, so that was ok, but in case you

there is also a bar that serves some nice cocktails

the wifi worked well

one of our favorite parts was the large swimming pool; it was surprisingly quiet most of the day, almost like

the apartment i stayed in was spacious, beautiful and well accomodated - wonderful quality and value just a

brand new villa, very spacy, just few steps to the pool and to beautiful los corales beach

the roof terrace spa had the waterpipe faucet broken etc etc

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

kids pool

kids falling from bad floor and floods in mid of restaurant

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

my outside jacuzzi was not working. there are not enough games for kids.

the beach is amazing, the spa incredible and nice swimming

the staff too were excellent except the bar staff would serve people who came to the bar after you

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

loved how many on-site activities and entertainment, pool locations and food options

room service was poor; taste and presentation struggled, and the selection could have been better

was a bit off the path, we needed a golf cart to get to the beach(15 min walk) for that reason i put 9 out of