quiet, great staff, good price, secured parking

parking good too and right by the

the birds that steal your food at the pool. but that's not the fault of the resort. haha

yet having to pay extra for many things - the check-in experience was very slow - they offer golf-kart service

breakfast was great! my grandson and niece enjoyed with the characters.

24 hour room service was great

good but got the restaurants you must make an reservation and it's plenty of things to get the kids entertained

you have to paid for laundry, the maintenance and cleaning have to be more in my opinion a lot a hair in my bed

laundry service was good and not expensive

the pool towels & the gym towels smelled very bad, like they don t wash them

my daughter loved the water park & kids club

with a huge walkway, restaurants, gym and duty free shopping along the walk

lots of activities with kids zipline , bowling, tennis, basketball and waterslides with lazy river

pool was not cleaned, 1000s of insects in the bottom of the pool every day the gym lacks sufficient weight

yaniery and manuel from the porto fino did a great job as well as luis from sugar reef bar, junior and osiris

the facilities, rooms, grounds and pools were beautiful

with two kids i wish the house keeper like sprayed the surfaces daily and moped but it was more a quick

kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little

very kids friendly

our kids had so much fun

the breakfast was absolutely delicious, with an extensive selection that included everything we could

that are surprisingly engaging and relatively not cheesy for a caribbean resort, and really good kids club

room service was 24/7

special mentions to ludwig (manager), francis (pool) and jeffrin waiter in diamond club beach bar and italian

pool and beach area

the main buffet room now type of air conditioning or fans literally got sick at breakfast never eat inside

breakfast was great, i only had it on last day but it was superb

we liked the pools, the lobby, the bars, the buffet.

room service was great and they were quick

we had to do a couple of zoom calls from the room for work and the wifi was perfect

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

love it was only adults, the swim up pool, activities, drinks and people.

the gym was awesome, as it was centrally located and had all expected equipment

the water park is an afterthought: 2 black enclosed slides and two open white slides one of which was

staff very nice, food good, elias at splash pool amazing

came across this resort by accident through one of the reviews on trip advisor, barcelo bavaro was our first

kids water park and arcade

pools are large and a distance to get to

pools and the relaxation with the friends around the pool

bar staff/waiters/waitresses worked extra hard to make sure you always had a full drink

beach front, all inclusive, adults only, the rooms were amazing

room service food could be much better

gym was amazing

room service was a great plus

breakfast was excellent

room service did not meet my expectations

room service (food) after midnight took longer than expected

were a laundry list of concerns that were given to the hotel

for kids, and adults

a rent of golf car and water park

only negatives could be more coffee machines around pool bars and the hard sale of some of the hard rock products

diverse food range for breakfast

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the speakeasy was closed, as well as the trade in bar

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

eliezer at front desk, daniel at the pool bar, chamel at a restaurant and vianely in the spa were all great

it rained, the big pool in front of my room became completely muddy

beach side restaurant for breakfast staff very smily lovely beach that is well maintained drinks including fresh

spa treatments, albeit excellent, are more expensive than in switzerland

highly recommend to use the spa facilities

breakfast didn't match what was shown in the photos on their website; they need to improve

breakfast was ok and the price fair

a refrigerator would be nice and a little more choice for breakfast.

i couldn t fall back asleep and had to get up to go have breakfast

breakfast was fair with not much choice but adequate

breakfast calm place

breakfast wasn t included

pool, ogi the manager is great, the food

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

the other day we have called 4 times and asked 3 cleaning ladies to pick up the laundry - no response till we

i needed my clothes washed and melania from laundry got my laundry done in less than 4hrs same day

restaurant too friended one day. kids had their hands all over the desserts

location was accessible. breakfast was 7/10.

vacation, from excellent service to a variety of restaurants, a night club, a sports room, a casino, an amazing

the gym and tennis courts were good (though sessions needed to be booked in advance, which was fine)

room service did a great job delivering foods punctually

called for room service multiple times one day and actually had to walk to front desk just to get my room

5) toilets wouldn't flush 6)old kitchen equipment dumped outside of our hotel block 7) huge piles of used towels

not just because of kids but amount of people in general

laundry service available but theres a charge for every item

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service returned the wrong items

and entertainment, very family oriented and also catered to adults that did not want to be around kids

t like the fact that i have to call for them to pick up dirty plates each time i order room service

park was really good, very well equipped gym, entertainment during the day and in the evening were

only at the check in they give us 2 bottles, so we ended up calling room service and we finally get water on

water park is great

the clubs or swim up bar, the covid testing staff are rude

excellent place, food, water park, activities for kids, activities for adults, everything

breakfast in hideaway wasgood. buffet was disappointing- food sitting and sometimes undercooked

the resort was sold out because it was spring break but the wait time at the bar and buffet were not exceptionally

everything is close to each other, which is good if you have small kids

juny at the dips pool bar was very friendly and even assisted me with carry drinks to the poolside table we

the spa was fantastic

didn t get suit pressed in time from laundry and can back slightly dirty

service for special requests was unreliable - i had to call so so many times for laundry service

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

the staff the pool entertainment

clean around the resort - very friendly and service minded staff - great facilities, such as the casino, souvenir

love the idea that the kids are around but not allowed on the adult side ud83dude0e but the adults can go every

hotel was misleading we thought we were going to an adults only resort and there were kids

i love the beach and the pool

only section wasn’t really that secluded from kids

beach and pool was the best thing there

they have non stop bar with food

that eat fish breakfast no turkey option for people that don t eat pork or beef, main pool with bar was really

room service horrible literally you have to fight to get a towel

pools clean and enjoyable for wide range age of kids

breakfast option was good, variety of food and a clean space

we even walk to a near cafe to have breakfast

good wifi speed, very good water pressure, hot water right away

amazing breakfast in a beautiful, modern restaurant

their staff is very friendly and the breakfast was great

wifi was not working when we were there

beach and the vip pool were amazing

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

my clothes got bleached out and damaged when i visited to the wellness and spa center

right on the beach with lots of fun activities, great pools, good food and friendly staff

if you miss a meal there is always the pool side restaurant or sport bar to get something

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

the staff was very kind and helpful, the breakfast was great

pool on the roof. breakfast.

wifi horrific

the breakfast was plentiful and acceptable with fruit, cakes and hot food

shower water pressure, weak wifi

pool reception and surrounding facilities

clean, great breakfast with many options

on the 3rd day the power, wifi & water cut off for a few hours

wifi only in the lobby, the desk agents lacked social skills, the pool needed to be cleaned from

wifi was very spotty especially in our room

no swim up bar which every resort in caribbean has

employees in the small pool snack bar handling pizza and other stuff with their bare hands

expected to look better so much construction going on, horrible wifi. beach over crowded

the gym and swimming pool

hotel employee was our favourite bar tender

great view of the pool from

pool was nice but the kids pool was super dirty

slow wifi at time.

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

room service was quick and efficient and we were pleased that

entire resort was very clean, excellent pool and beach access

we like the room service throughout the day and the house keeping were amazing making sure we had everything

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

spa (overpriced) and fitness center (free)

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

there are plenty of options for activities around the pool or the

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

000 additional, because they said booking didn t send the correct ages of my kids

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

called several times could not get laundry service which was offered

there are no club but a bit entertainment at night like a show or a casino

several extracuricular facilities to keep you occupied like tennis court, basketball court, mini golf, mini

resort looks lovely as you arrive and get driven through the grounds on a golf buggy to your room

laundry service ruined some of the clothes

laundry service was late a full day

security guy was very nice and helpful the bus driver to the casino/club was helpful the customer inquiries guy

enjoyed a massage at the spa and the gym facilities were very good

the beach and pool are great and

location, pool and super nice staff

huge swimming pool

oh and the pool, wow

train inside the hotel take 20 or more minute to wait the restaurant all busy one day before pool too small for

the wifi was down in our room for 2 days

clean, the staff is very friendly, good breakfast

reading light in my room didn't work and the wifi didn't work either (i had mobile internet which was fine)

nice new hotel, very clean and spacious, nice pool and gym on site.

there was a kitchenette in my room but 0 equipment

pool area with snack bar was beautiful

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

kitchen is horrible

it would be nice if they had a live dj at the main pool where the swim up bar is.

staff servers and ramnon is me of the golf car drivers.

realized that they have a room for kids during the second day

very clean, the room service is excellent , the staff and food

2) the location on the beach is fantastic, the royal level has its own private beach and beach bar, the sea is

free parking

service was inconsistent with some bar attendants

the beach its barley non existent the casino is a joke

also, we loved the bar and coffee shop in the lobby

i enjoy the show cooking in the japanese restaurant and also a pisco sour in the bar before enter in this

that my almost 15 year old daughter could only use the gym between the hours of 10am-5pm (major pool, beach,

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

were delayed bringing the cup to serve de coffee , waiters were a little disorganized during breakfast time

recommend to host managed activities to entertain a little older kids such as scavenger hunts, who-dun-it

because of that, i had booked a breakfast in the turquoise with another person of the travel club and not with

also if you wanted to use the pool bar you could not access directly from pool, you would be required to get

property was amazing, but thought that the trip to the gym failed to provide chilled water

the room service menu, and they used to stock the room with alcohol and fruit

lots of pools and beach front

i also loved the spa area

nice gym and spa services

they seriously need to mix the music at the pool i was tired of listening to sooo much bachata, i wanted more

i know that i booked the standard 2 adults

suleica y eury nustros mayordomos, excelentes, los choferes de los carritos de golf, super amables

staff, all-inclusive, right on the beach, spa/massage, adults only

the casino was old and sketchy

transporte en los carritos de golf como estabamos en el ultimo hotel del complejo casi no passband los carritos

gave me a room like it was for free, could careless serving breakfast to a pet, customer service was super awful

they need to better communicate breakfast times to their guests.

weak wifi

wifi was ok

the breakfast is basic..two eggs a water and a coffee! the bed was small for 2 people!

this is a full service hotel with 24 hour front desk, friendly staff, nice sized pool to swim and relax

no free wifi in the rooms

no free wifi in rooms and no tv working

bad room service ac didn't work properly not friendly staff blocked toilet horrible breakfast

beach was extremely close so easy to get to with the kids

laundry: bring what you'll need for your entire stay

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

pool areas packed they need more chairs and a lady river and kids pool or water park won t hurt

wifi in the room, on the beach, around the lobby is satisfactory

no wifi people reserving pool chairs st 7am

and angela from the beach bar is the sunshine of the hotel

we had problems with the shower. and wifi was not working in our room.

the wifi didn t work.

the cleaning staff and kitchen staff were very sweet

only thing we didn't like was that the kitchen wasn't fully prepared for people to cook in, it seems that guests

you can access the beach through the mojito bar which is part of the hotel

the ceiling fan was to loud. and the room service cleaning needed more attention.

breakfast, good staff, good wifi was able working remotely as expected

was a guess with a dog and this pet was howling every night we could sleep well also the girl who prepare the

breakfast is tasty but not too much

a bag of laundry was $5 (no coin machines) done quickly for us

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

they did my dirty laundry at a reliable price compared to other hotels ive been to

-b&b own laundry service

good location, great and helpful staff, good wifi, rooms clean and spaceous, true to pictures.

it was a little crowded, so parking was limited

mini bar in room could be better stocked and refilled daily.

my parents were placed in a building that was about a five minute golf cart away while the kids were in a

the private pool with swim-up bar was fantastic

gym is larger than other resorts i've stayed at

laundry facility but i knew this already before i got there

the hotel did send the to laundry service, but the clothes were ruined

we felt very safe and didn’t worry about the kids going to the different pools or beach

grounds, beach pools and, entertainment, rooms clean beds comfy food aplenty could be more variety , tours good

the bartender at the beach, willdrings the maid assigned to my room (building 23) emmanuel fron room service

but that is probably standard at all-inclusives and honestly we didn't go because we had small kids

kids club team are very good and always helpful

plastic drink cups at the bar severly worn out, looking as they were dirty

number of activities available for adults and kids, as well the restaurant options, amazing staff

the resort was beautiful, as well as the room (preferred club area), pool area, beach etc

close to beach, various+delicious breakfast

mini kitchen where you can cook, brew your own coffee

+ safe parking spot

for breakfast i ordered an omelette, and it came with coffee, juice and toast with jam

the owners are so kind, so friendly and markus is a real chief in kitchen. many thanks

parking was full and we needed help to stand

it took just a few minutes to drive down to down town, where there is tons of parking, a great supermarket and

good location, clean pool. delicious breakfast. clean, comfortable room.

there’s also a pool on the property you can access

swimming pool was great

the one-bedroom apartment had plenty of space, good natural light, and a proper kitchen which made a big

we had a bright apartment with a pleasant view, and the rooftop pool added a completely different atmosphere

the hotel has two pools, and the rooftop pool is definitely worth mentioning for the view

the apartment felt more like a home than a hotel room proper kitchen, lots of space, good natural light

and bright apartment with a well-equipped kitchen near los corales beach

they did my laundry for

comfort of any resort, but gives you more privacy and opportunity to relax, specifically by the pool side

nicely appointed with stocked kitchen

internet and wifi weak

the place was very clean, spacious, and with a fully equip kitchen with pots, pans, plates, cups, etc

could not get room service at any time during our stay we were on the ground floor (my friend has mobility

i booked a room with a private pool, and it was perfection

the spa was one of my fav the hydrotherapy was worth it

at the restaurants and pool bar was unpredictable

breakfast was ok. by day 3 we were not impressed. not an abundance of different options

the location is super. courteous staff. delicious breakfast. bed linen is clean.

free wifi

comfortable furniture and equipped kitchen, with a child is very convenient, you can cook in the room

room - building work going on in the room next to us so almost constant banging during the day - wifi only in

kitchen

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

laundry service there is 5 usa for each item you want washed

sky bar was under construction at the time of our visit/ couldn t use pool but we understand it was to

sky bar was under construction at the time of our visit/ couldn t use pool but we understand it was

wide resort , spacious room , clean , lots of pool. staff super nice

there is no free wifi

beachfront and super clean great breakfast

i didn't like that the pool closes so early in the evenings that was my only dislike

hotel staff was extremely friendly and helpful, and the breakfast was by far the best one we had in dominican

my main problem was the power went out and we had no wifi the entire night

overall a great experience at this hotel as it matched out vibe being relaxing and for adults only

kids falling from bad floor and floods in mid of restaurant

staff, food, spa, beach, pool, nature

kids pool

many of the restaurants were very good, and we loved taking advantage of the included room service

kids zone was excellent and my boy begged to play there all day

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

our room was just ridiculously large, a kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet

suite with pool access was a dream

breakfast was fantastic, especially getting the fresh omlettes and fruit

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

service at the bar at the pool on friday was poor to no service

room service menu is horible.

the facilities are in good shape, the beach and pools are very clean, the food was tasty and fresh, the service

best thing about the resort was the spa

were missing a laundry rack to dry our swim equipment and towels

no laundry 2

kitchen area needed updating

breakfast was delicious and really set the tone for our days

no plates or silverware in the kitchen