the pool and side bar are great

pool area with snack bar was beautiful

didn t like the wifi :( it couldn t connect from the room

non parking in the place..

the breakfast was excellent,the juice,natural, papaya, very good.

pools were clean and had plenty of chairs around them

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the pool area is the most beautiful pool area i have ever seen. the room was great.

the pool area is outstanding clean and have plenty of cabanas, chairs in the beach area didn'

my outside jacuzzi was not working. there are not enough games for kids.

the staff too were excellent except the bar staff would serve people who came to the bar after you

was a bit off the path, we needed a golf cart to get to the beach(15 min walk) for that reason i put 9 out of

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

breakfast was fantastic, especially getting the fresh omlettes and fruit

suite with pool access was a dream

there are more animated areas around the pool bar and more quiet areas depending on what you wish

and my wife has been to this resort 3 times now, with this being the first time we brought our kids

breakfast was challenging, and they used too much salt on

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

breakfast was really good

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

lunch was the same, breakfast buffet food was cold as well

pools are very clean, the food was tasty and fresh, the service was great, particularly the lobby bar staff:

lot of kids a lot of noise

the room service is non existent, you call for anything at all, it will never come

amazing place to stay for adults only

adults only party

24 hour room service was fab

although there are several restaurants on the property, selections for breakfast and lunch are very limited

yes, 24/7 room service was available but it would be nice to be able to visit an actual restaurant after

with everything you might need, although towels were unavailable for a couple of days due to a laundry issue

options very limited kids wtr pk no good food options for them bch train more needed doesn t run often

the resort is beautiful...water park for kids

our kids enjoyed every

the hotel was huge so they have golf cars and little trains to take you around , but sometimes you won t see

room service items would have to remain for several hours/over night before cleared which attracted

room service is non existent

close to the beach. huge pool. lots of activities for the kids

entertainment was good and the pools were great and the spa was very good also the food was

breakfast & lunch buffets were good and fresh fruit was amazing

the pool was ice cold and completely empty; there was no poolside service, no swim-up bar, and no pool

family resort, lots for kids to do

the kids club is very lovely and the nanny s too

up being a 45 minute hydrotherapy or basically a high pressure water fountain and cold jetted pool

come back again :) our favorite places/moments were: the beach with some margaritas, the unique breakfast (smoked

they also allowed me to do late check out

24hr room service menu could have a few more options, but with so many restaurants available, we didn

was soo nice, amazing photo ops and had many verities of food to choose and premium liquor at the bar like black

it can't be changed, but you have to walk a lot to get to the water park from the rooms, but it's not a big

disliked that the parking lot was far away and we need to wait for the staff to come and pick up us

the laundry service was

staff at the casino especially the woman who was stationed at the roulette table

the all inclusive drinks and adult only pool location were great

liked the the adults only pool, bars, and restaurants

room service as expected breakfast took a while but it came hot and when i needed assistance for

a bag of laundry was $5 (no coin machines) done quickly for us

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

-b&b own laundry service

they did my dirty laundry at a reliable price compared to other hotels ive been to

and helpful staff, free wifi, location in the center of everything, simple but very nicely served breakfasts

internet in our bedroom wasn't working at all (even with full wifi bars) but in dining room right next to was

very fast wifi

good location, clean pool. delicious breakfast. clean, comfortable room.

nice pool with free sunchairs

swimming pool was great

the apartment felt like a proper home, spacious, bright, well-equipped kitchen so we could skip eating out

high ceilings, real kitchen, actual space to breathe felt more like renting a local flat than staying in

rooftop pool in the evening is a nice touch, especially for sunsets

the apartments are very comfortable, there's a pool on site, and the service is excellent

one-bedroom with a proper kitchen and lots of light

massage at the spa was

there was a bedroom with double bed, room about 10m2 and there was a sofa bed for two in the kitchen

room - building work going on in the room next to us so almost constant banging during the day - wifi only in

cozy, charming, your own patio with a couch and hammock, your own kitchen, awesome working ac, a fridge for

friendly, helpful, great location, value, pool area, and breakfast

the apartment i stayed in was spacious, beautiful and well accomodated - wonderful quality and value just a

garden not maintained prior to or during stay the pool area and beach bar prices were extortionate as was anton

the pool was not very busy, downside to that was our 6 year old had hoped to make a few more friends,

apartment with balcony and a pool view, located 3 minutes from the beach

brand new villa, very spacy, just few steps to the pool and to beautiful los corales beach

no laundry 2

were missing a laundry rack to dry our swim equipment and towels

like pool and the area around it

area that is gated and has everything close by in walking distance (supermarket, restaurants for breakfast &

kitchen area was very old and not so clean, we were not using it, so that was ok, but in case you

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

laundry service doesn't work at all

communication with the laundry service was a bit off

beach, golf and lodging

wifi was poor always had to sign in after almost every use

the room service is not free either while most other resort in the area do provide free wifi and free

breakfast was the worst for this

room,good value for money,close to malls and downtown, friendly staff, casino,japanese restaurant,breakfast

the parking

the spa and some of the restaurants were closer to the adults only side

of course if you go to the casino or night club i totally understand that

parking

the kitchen should have more and better utensils for those who like to cook like me

the owners are a very nice couple, we stayed 1h calmly having breakfast at their garden and having a nice

they made our beds with flower petals each

the great thing is we were able to eat breakfast at the hotel, travel through the day, and eat dinner at the

laundry service there is 5 usa for each item you want washed

unfortunately, when our kids needed a bit of shade, there were not any palapas available to keep them cool

sky bar was under construction at the time of our visit/ couldn t use pool but we understand it was

the lunch and breakfast spread were great

pools are excellent easy access to pool and amenities clean area at the private beach

the view from the sky bar and infinity pool overlooking the ocean was simply breathtaking a real highlight

we enjoyed breakfast at the sky bar every morning, definitely great value

the wifi was awful

great breakfast amazing staff

was very good, and all the staff from the reception to the restaurant service and the pool bar were

we can recommend this hotel/resort to anyone actually because it’s safe and also for kids

room was quite spacious (we were on a premium rate) and the wifi coverage was better than i expected

the club kids was really good, the buffet and all the staff

room service very good and so was the grill

staff, the show, the beautiful gardens and the beach area, also the gym and the asian restaurant

the parking - was free. at own risk.

parking available in the front

breakfast was great / parking was good / location was good / ac was good

comfortable bed, the mini bar in the room was great, breakfast was delicious (and we even had a power outage in

we weren’t quite sure where the “ breakfast included “ was but they drove us to another location on the

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

the hotel did send the to laundry service, but the clothes were ruined

laundry facility but i knew this already before i got there

also, they have to upgrade the bar with more drinks and new brands of liquor, rum, and whisky

spa services are very good a bit expensive my room was a regular room with a pool view the room

no advertised casino no advertised mini golf towel not changed in room

laundry: bring what you'll need for your entire stay

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

pool areas packed they need more chairs and a lady river and kids pool or water park won t hurt to have

the three big pools were amazing and we really liked the pool bar in the pool

wifi in the room, on the beach, around the lobby is satisfactory

the breakfast was good and the location was pretty central.

great breakfast!

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

the staff was very kind and helpful, the breakfast was great

it didn't look as clean as it did in the pics before, outdated, pool was dirty and cold

comfortable beds, breakfast in the price, good ac. easy to park by car. wifi. very good price.

no wifi 4

shortly: ignorant and impolite staff, always full trash bins, wifi unstable, ac set for 20 degrees with no

breakfast, but free

24 hour desk; good pool; proximity to restaurants

good for the praise breakfast buffet was good

breakfast was delicious

also, the pool and breakfast were fantastic

excellent breakfast

too many mosquitoes everywhere, pool are us very cute for meditationand chill day by the pool, no bar you have

out to the butler of my previous visits, vic sosa, to satisfy our needs of restocking our mini bar & providing

lamps were not working, mini bar was empty and used drink inside, room was ok, but for he amount we paid, there

also loved the free room service and many restaurant

i know that i booked the standard 2 adults

cons- a la carte breakfast orders took way too long in the buffet restaurants

the wifi that was not stable

were in the second floor and we almost didn't have wifi there

you have good bar on the beach, they have all cocktails and also the food is amazing, believe me you will loved

pillows and quality/variety of food--depending on who is in the kitchen or what mood they're in

only thing we didn't like was that the kitchen wasn't fully prepared for people to cook in, it seems that guests

relaxing, could use some wifi upgrading but it worked when needed

hotel, beautiful pool, excellent location rich breakfast kind staff fast internet big rooms great value for

lovely swimming pool

wifi is really poor, staff very helpful and friendly though one particular member at reception

its well priced, great swimming pool for kids,not too deep

all of the resorts across the full compound; this gave us more meal options, more swimming and bar access, and

that my almost 15 year old daughter could only use the gym between the hours of 10am-5pm (major pool, beach,

much variety of food at the buffet, beach was beautiful, obtaining chairs by the pool/beach was easy, drinks

pool had toilet paper in it

the last two days with no hot water, no one could take showers, with the ocean water or the pool

kids club

bad customer service, room service, restaurant service

the food was good the staff was wonderful and the pool was good.

the resort, pool and grounds were clean and the bavaro beach was beautiful

when asked for room service and to refill mini fridge the workers were great

they tried to add a laundry charge that we didn t had

staff is exceptional, the rooms are very clean, the pool was wonderful, and the food was delicious

breakfast was excellent, professional presented, delicious and quality food

the pool and the chairs were cleaned and well maintained

room, the pool area, the professionalism and friendliness of the staff, the cleanliness, the lobby, the

good breakfast with beautiful view, very good lunch, but dinner wasn't so good

the gym was modern and had plenty of equipment to work out with

amazing sports bar btw, favorite place

the pools are clean, sunbeds comfortable and thanks to not fully occupied hotel very easily to find

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

breakfast calm place

breakfast wasn t included

pool, ogi the manager is great, the food

we called room service

the beach asking if you want to hold a monkey or parrot (of course for a couple dollars) and the spa guys asking

realized that they have a room for kids during the second day

wi fi wasn t good enough and wasn t covering the entire resort also the gym was at stone age

plus too much kids close to the pool bar, can't have one of there water down drink without

the breakfast looked inedible (a mess of eggs and who knows what) and there was rarely enough coffee

breakfast can improve bath had a little leak my stay was good the staff was the best

the breakfast was simple but flavorful.

a refrigerator would be nice and a little more choice for breakfast.

breakfast didn't match what was shown in the photos on their website; they need to improve

beautiful pool area, quality food (although breakfast was tiny - so i asked for more the next day and that

kitchen was not that well equiped but it was ok

cook there and prepare some basic meals, bed is big and comfortable, lovely swimming pool, little gym with light

the hotel was very quiet not many guests i had the pool to myself most days and no vibe happening, felt pretty

the bar was also overpriced - $9

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

it’s amazing, but crying of the kids disturbed me a lot

i must say my highlight was julio at the pool bar; best bartender ever; with the mama coco

the gym was a pleasant place to work out

most of the activities are water base (pool or beach) therefore you may miss out on the fun if the weather isn

location, pool and super nice staff

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

the wifi dident work

gym is fine, but need to see evidence of trying to make it more covid safe

i requested a cabana bed to be decorated by the pool for me girls 6th birthday last min and the staff was

wifi was a bit up and down but not the worst and sometimes the caddy was bit of a long wait or too

the kids water play ground was out of service the day we planned to use it.

that eat fish breakfast no turkey option for people that don t eat pork or beef, main pool with bar was really

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

called several times could not get laundry service which was offered

additionally, the room service was not an option as the phone in our room did not work

buffet, many restaurants for dinner, kids swimming pool, beach access, great services staff, awsome free nature

calling reception, guest service and room service was terrible

laundry service was late a full day

laundry service ruined some of the clothes

perfect for adults and couples

gym was ok

maybe have another towel stand by the pool.

night they cheated us to have a special breakfast in our first morning

no kids activities and not kids friendly

theater nights with songs and dance, and nice garden with some activities for kids

all food came from the same kitchen irrespective of which themed restaurant you chose

the gym could be upgraded/updated. change the

they did my laundry for

the wifi wasn t as reliable as i would like

internet and wifi weak

the place was very clean, spacious, and with a fully equip kitchen with pots, pans, plates, cups, etc

value for money, good size, balcony is a plus well equipped kitchen, fast wifi and comfy bed

enough lounge chairs at poolside

pool side and beach side cabanas fill up early, people leave their towels even they are not at the

everything is beautiful - room, landscape, restaurants, pool area, etc

room service for food is slow

spa (overpriced) and fitness center (free)

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

000 additional, because they said booking didn t send the correct ages of my kids

there are plenty of options for activities around the pool or the

00 for 20 min 1-2 times a day at the time convenient to the spa ( for my bad back-it could be $$100

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the kids had lots of fun with the birds in the park

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the tv outlets dont have covers very dangerous for kids

no swim up bar which every resort in caribbean has

expected to look better so much construction going on, horrible wifi. beach over crowded

wifi was very spotty especially in our room

the gym and swimming pool

employees in the small pool snack bar handling pizza and other stuff with their bare hands

the swim-up rooms were very nice with kids

son loved the water park and hibachi

loved the beach (there was a lot of seeweed, but they clean it every day) and the water park, the hotel stuff

room was clean and spacious

the swim-up rooms were very nice with kids

the laundry service was frustrating, with damaged items and unclear billing

needs night life for adults after 11pm at least til 2-3am

breakfast, the seating availability at pools and beach, the excursion dinner on the beach and the spa massages

wifi did not work in most places

there is a separate pool and bar area specifically for adults or families and a grill/restaurant

wifi no credit card machine to pay had to leave the hotel and go somewhere to change currency to be

super clean. the breakfast was good and it was good value.

was absolutely no wifi service

amazing breakfast in a beautiful, modern restaurant

we even walk to a near cafe to have breakfast

there is no internal surveillance at night in the pool and beach

the kids had plenty of things to do

this was my first time visiting a hotel and not ordering room service

the beach, the pool, the hotel

the place is amazing the pool party, the beach

great on site amenities including multiple outdoor pools, gym, spa, business center, parking

variety at the breakfast, lunch and dinner buffet

i love the food, the room service was amazing; and the room service team was super friendly and attentive

breakfast very complete

yes i had luke warm shower water for the whole week and the wifi wasn t the best but those things didn t

in condensation and we had to request new bedding because the sheets started to smell like wet laundry

the pool bar closes at 6 pm and the pool at 7 pm, meaning you can t use the facilities after that time

beautiful beach, nice set up of cabanas, bar right at the beach with staff coming around to take drink orders

swim up pool stayed cold, not sure if it was because i was on the side with no sun shining but i couldn t

not every bar was great but found a few that were and sort of stuck to those

gym was open and was really nice to get a couple workouts in especially since i over indulged daily

the gym ok but many of the fancy machines aren't plugged in

there is a gym and a spa also

service was very good, swimming pool, beach area, all areas were nicely designed

they have a spa and gym there as well

one example of that - 1 small load of laundry cost $120 & took 2 days & 5 phone calls to get back to us

laundry was always delayed and they never provided wash clothes

is easy access , food are very delicious, a clean & nicec beach ⛱️ many activities for kids & many pools

friendly staff, good food, clean rooms, very good wifi, the hotel is very new and clean.

gym could be bigger i was with a friend and, as women, we felt harassed by hotel's staff two

resorts to couples who like to relax , but also families because they have great amenities for kids

alexander, simon and the rest of the guys from the activities staff always had pool and beach activities going

food is ok not bad the are comfortable staff are pretty nice they make show very night which your kids can go

loved the food at this resort, breakfast had a great selection and fresh smoothies every morning, buffet at

specially remember tomas the guy that helped us at the beach and jose the one at the bar they were both super

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service available but theres a charge for every item

laundry service returned the wrong items

inclusive, clean, great wifi everywhere, great pools, staff served me like a king, best service i ve ever

room service/housekeeping service slow

service for special requests was unreliable - i had to call so so many times for laundry service

didn t get suit pressed in time from laundry and can back slightly dirty

he changed our room accommodations so it worked out better for the kids

my expectation what can i say about all the stuff in the hotel all of them was excellent and the bar and the

cashier lady who was attending in the casino was kind of rude

my plane going back-and-forth so if i was to ever go back i would never send my things to the laundry service

broken door handle laundry service is really

all restaurants are fine, and enjoying the royal (no kids) is really nice and peaceful

food and breakfast was delicious

michael at the bar by the pool was amazing and friendly and made delicious drinks !!!