the room was clean along with restrooms and pool, the bed was very comfortable

the celebrity grill was good and its staff and the bar staff were friendly. the music was good.

not enough handicapped parking spaces

we are used to handicap parking and taking care of veterans

my kids so that we could all swim indoors, the heater in the pool was broken, water was ice cold and

like the fact of staff dropping down dirty sheets from used rooms on the first floor into the laundry bin that

there was no breakfast served

breakfast was limited.

great location to the casinos

wifi service is not working properly & the room wasn't thoroughly cleaned

laundry was no longer available.

pool hot tub buffet casino games the room breakfast and lunch

there s a bar club restaurants and pool additional to casino

spa located on the 17th floor

it would be great if the pool was open longer during the week

they should take the boiled shrimp off the bar and fry it instead

comfy beds. gym available

the room was awesome, parking was easy.

microwaves in the rooms it would be good to have since room service doesn't deliver your food super hot

i liked the casino and the staff was very courteous and professional.

quiet for the most part, guest laundry, kind staff, and large spacious rooms.

wifi was hell, taking in mind that it was a business trip and i was needing internet that night

room smelt like pet urine and smoke

it's budget friendly, and pet friendly which is helpful for many who travel with pets, and need a quiet place

it was close to the casinos without the price hike ..pet friendly

cleaniness, location, free breakfast, coin operated laundry and friendly staff

and a man across the hall had his door propped open and his television blaring while he folded laundry

e to covid but you can go to the front desk and ask for anything you need) laundry room onsite breakfast is

the room had a odor. i booked a non smoking room.

breakfast is always one of the best things when we stay here

it sounded like a commercial laundry

laundry room was directly behind us and was off and on noisy

it is a pet friendly place but i feel there should be some rooms in which pets are not allowed

outdoor pool

also, pet friendly, which was the reason we selected this hotel

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

i wish there are a few more laundry machines.

would have never stayed there but was on place in town pet friendly, so didn t have a choice being we had

overall,it was a good experience. i enjoyed the little breakfast.

i didn't try the free breakfast bar but it's nice that it's offered

they make 'to go' brown bags in case you don't have time for breakfast

friendly staff, comfortable bed, great location and loved the breakfast.

so parking lot lights shining in all night

no wifi

parking was a problem

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

laundry room. great staff.

clerk informed us the breakfast was no going to be served due to covid

large,very clean room. comfortable bed. good parking.

the staff, cleaniness,breakfast and cozy

only thing i didn't like was the fact that i called to make sure that they were pet friendly,but i wasn't told

the wifi was a little slow.

no outdoor seating to socialise after the pool area is closed

needs a better choice of breakfast

love that our room was equipped with a kitchen and it was within walking distance of restaurants

decor and pool

pool

breakfast

pet friendly

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

room was too close to the laundry area and washers/dryers could be heard throughout the stay

i loved the laundry room

the laundry room was a disaster as well as none of the washer and dryer worked

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

they are pet friendly and conveniently located

of ball teams there wished they had a larger laundry area

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

small children took over the pool and hot tub area

the room size was beyond great and accommodating since traveling with a pet

parking, wifi speed, easy to interstate, proximity to restaurants and stores, and comfort and cleanliness of

laundry room charges $2 in quarters and they don t have a change machine

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

better parking. had to park a ways away if we came in late at night. my husband is disabled.

pool area

booked the room because it was pet friendly and noted i'd be bringing my two dogs at check out they charged me

hotel was clean the breakfast was delicious and the staff was really nice she was very nice and

had to ask for more towels the second night. parking was horrible.

it had a pool

parking was limited

much parking, side security light out, tv in room didn't work

the wifi not good

great staff. great room. great breakfast.

location. good lighting in parking lot. smelled very clean in foyer.

breakfast was delicious

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

- awful breakfast - no laundry service available

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

secure. accommodated request for early check in

would be nice to have guest laundry or laundry service available.

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

no laundry service for them to be tied to the wedding venue next door

they have games outside for adults and kids to enjoy

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

nothing it was great. we could have used 2 chairs in the laundry room

everything, staff went above and beyond and helped us with laundry as washer was out of order.

guest laundry was not functioning.

a little more softener in the laundry would be nice as well

laundry room available close to my room! friendly helpful employees!

there is an ice machine and laundry facilities

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

location of laundry room was really good for me because my room was right next to it

they have a guest laundry which was convenient

the dirty laundry room with no seats.

the smell of the washing coming from the laundry

staff and common facilities very good. gym, laundry and complementary breakfast were good.

laundry room dirty need attention you go to was but washer and dryer need some attention with

have to bring your laundry down in order to get new towels

called down to the front desk, i had asked for a blanket and was told the laundry was closed

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

the laundry room smelled of stale urine, cannot recommend and would never stay

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

room smelt,and wifi was not assessible

on site laundry and ice

good laundry

i haven t had a good night sleep like that in a long time and also the option of a booking a smoking room

the staff were friendly, the breakfast area clean. well lit parking. clean comfy rooms.

fenced in parking and price

the room was excellent and very confort. there was laundry service on our floor.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

they said they have laundry facilities but it just takes all your money and doesn't work

laundry would be better in first floor

an i also love the idea of the breakfast bags that they give out in the morning, i think it is so considerate

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

they said they were in the laundry

up and drop off services by the staff, laundry was available for use, complimentary

laundry facilities are worthless

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

i was not able to request two beds for my kids and i was very upset and i won't use your service again

no indoor pool

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

nice laundry room, all workers here are super friendly.

the laundry room

the laundry facility had several out-of-order washers and dryers

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

there was no bag for laundry in our room, and we could not get one after lots of trying!

the laundry room soap vending machine was empty and the front desk didn t have any

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

the bar was a good time

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

loved the complimentary laundry and

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

free laundry

facilities, breakfast and location - helpful staff

no laundry bags available

a guest laundry would be nice as

no laundry facilities

no laundry services or a boutique

the games room and gym

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

like the location and the opportunity to get an early check in & receive additional keys was definitely a

lobby bar had excellent live music

room service cut off at 10 pm - right when we got back to the room after the game

very pet friendly yet maintaining order and cleanliness

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

having a laundry room on the same floor

kept up, messy, the way to the stairs was back through all their offices and laundry room

there were laundry facilities on site

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

welcoming when traveling with pets

we didn’t have breakfast at the hotel, that was very expensive!

they did not have laundry bags

garbage left by elevators, bags of dirty laundry left and it was past 6pm

homeless around and no laundry facilities but hotel does offer shuttle to take you to

i was surprised to see full laundry service and room service which you don't always see at hotels these days

bed and pillows very comfortable. self serve guest laundry was very handy.

no guest laundry

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free,

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

also liked having laundry facility

staff cleanliness laundry to wash clothing

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

pet friendly without an extra fee, excellent valet parking service

everything was great, welcoming staff ,clean pool and central location.

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

location, staff is friendly and helpful, room was clean and nice, good breakfast area

loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

we liked having a laundry available and the shuttle to travel around memphis.

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

daily breakfast, comfy bed, friendly staff. room nice and big. laundry

very pleasant staff gave us free pack of detergent for guest laundry (yes

self laundry

the wifi was not very good.

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

the girl at the counter was also very nice and understanding and graciously granted us a late check out

enjoyed the pinball and bar in the lobby

in room was generally too small for our family of 4 that now includes two young adults

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

the bar and staff, extremely clean rooms. very worth the money for the location.

rooms were clean. breakfast was amazing. & the bar service was top tier!

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

kids were in the hot tub splashing like a pool and the fire pit didn t work

i especially loved that they had a place for the kids to hang out and play games

everything about the hotel from the decor to the bar and the staff even valet was amazing.

the gym smell everywhere

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

i did enjoy using the laundry room at the weekend when laundry service was not available

quieter air conditioning. no on site laundry facilities

we would have liked a laundry there.

a guest laundry would be good.

lack of guest laundry

laundry room great, staff very helpful

the laundry lady said no one turned in anything dirty to her that morning

laundry facility across the road to do our washing, clean facilities and accessible by public

also had drink machines and a laundry

good location from downtown. laundry just across the street

there are guest laundry machines available (it was free)

the microwave was in laundry room area

i didn't have a trash can in the room nor laundry bag

they desperately need to upgrade guest laundry facilities.

the staff were amazing and the bar downstairs had some great food and drinks

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

room was gorgeous and very spacious

i liked the in door patio it was nice for the kids to play on and safe.

loved the huge soaking tub and the location was beautiful minutes to bbkings music and bbq with a shuttle

they may want to figure out a new way of doing laundry or order enough linens to go around

staff is rude and lies about their pet policy

for room service delivery

breakfast was good gym was excellent

bar area was nice and breakfast was good but a little pricey for what was offered

the parking is very close to your room

the entire night because of guests yelling and talking loud outside, revving cars outside in the parking lot

the location was good for parking and close to the bus stop to get into town

and front desk lied about not having nonsmoking rooms on first floor

i get it to the non smoking room, it smelled like weed, i called the office to change the room, the guy was

event if listed in the available features there was no laundry service available

just because a property is pet friendly doesn't mean everyone wants to listen to you pet

parking was a breeze

so much so that my kids even said they would miss him when we left

very friendly staff and wonderful breakfast selection.

the wifi was truly appalling and cut out during every web page download which led to me having to use

web site advertises 24 hour concierage and room service but when we arrived at 9 pm on a saturday night, room

i didn't want to call room service ( i don't use room service ) and the bar was crowded with a party

great prices there but kind of dim but to be expected with a more bar setting

paulette s room service was excellent

no laundry facility

not alot for breakfast, no laundry

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

parking lot had trash all over, when i looked out the window early in the morning, there was a rat

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i don't like the room too close to the laundry room and smell the dryer

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

i liked that we were allowed to bring our pet for a reasonable fee

never received any breakfast and the location was great because i was closer to my job.

wifi cheapest price around we didnt want to stay here for our second night- so we checked out

no laundry, no housekeepers

had to ask for room service 2 times

also, saw an arrest and heard gun shots all from the parking lot

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

parking was good

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

no soap available in the laundry

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

he walked me over to the kitchen area and gave me

the hotel was very clean, and pet friendly. the breakfast looked great for hotel breakfast.

wifi, no fitness room, not a working pool

the pool room needs more color, the color looked sad.

parking lot enclosed by a fence.

the nasty smoke smell in my non smoking hotel room

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

but we reserve smoking and had to be moved to non smoking but nicer

booked a king smoking room for 2 nights and my total was 210

marijuana smoking 24/7 and not me

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

very friendly and helpful staff, kitchen utilities for free

hanging out in parking lot staring and cat-calling women

learn about pet fee until we checked in and toilet ran all night

it would be a great place to stay for a longer period with the kitchenette giving you the option to cook

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

minimum to no parking space available

staff also informed us that the pool and gym facilities closed at 10:00 pm which was the main reason we chose

my wireless key did not work and the parking lot was crowded

don't have laundry

loved this location!! pool was wonderful. great rooms and staff!!

pool wasn't open i left items in

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

location and breakfast

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

i like the space of the room & the parking.

stuff was stolen, room service claimed they didnt see it when i called less than 12 hours from when i left the

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

could only pull into the parking lot from one way on a super busy street

you ask for towel please include wash cloths, and lighting needs to improve outside for parking at

there were no adjoining rooms so our kids ended up sleeping on the floor

everything was good. the lobby bar closed a bit early. all in all was very good experience

we loved the indoor pool and breakfast

room service food was terrible

our kids were highly

superior rooms and very good breakfast and bar area.

also parking spaces are kind of close

we literally checked out the next morning i wouldn t recommend to anyone with kids honestly

super friendly welcome and service throughout. well appointed and comfy rooms, good wifi.

parking

location, price and cleanliness were good. the gym was also good.

breakfast wasn't very good

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast

the pool

it was clean were they did breakfast

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

couldn t use gym or drink the water

will never order breakfast again from room service

some kids were putting their dog in the hot tub and pool, so gross

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

varied selection, good fruit, oatmeal, toasts, and bagels, great coffee, juices, and milk, nice bar and lounge

charged 75 dollars, half of the entirely stay cost, for the pet fee

great gym and pool area

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

-pool closes at 8pm so since we were doing other things during the day we never got to swim

was a bit disappointed that the pool was not open

laundry was free to use

laundry facilities were convenient and well-maintained

large rooms, front desk man was very polite, and free laundry facilities.

there is free laundry and the breakfast was outstanding

location, breakfast, laundry services

great fitness center and reasonable laundry facility rates

there is no gym there and the laundry does not work there

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

clean up laundry room

in the cleaning crew were short staffed and i needed to put a request in the night before for room service

i did like the breakfast that they had to offer. this was the best part of the stay for me.

kids n the pool all day

excellent breakfast!!!!! it was super cold and nasty outside so it was nice to

the kids ran around ( which i understand kids can be

in addition, i enjoyed that the property had a laundry room as well

i ask where it was and got told they didn't have one they call the hitler next door to see if my kids could swim

was traveling with my 7 and 8-year-old kids

room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

laundry facility was available with multiple machines

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

better parking is needed

i saw pet friendly but nothing that we would have to pay extra for our 29lb puppy

the ice machine and laundry area are behind a door, which minimizes noise

the indoor pool and breakfast

the bar close at 10

everything the pool the room the niceness larry the best but really everyone . thanks ud83dude0a

had no breakfast drove 8hr 45min and our rooms where not even ready to be checked in no room service charged

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

transients in parking lot

wifi not dependable.

had limited access and tv remote didn't workand even with paying for better wifi i couldn't use it

pool wasn't working so our grand kids were very disappointed

the pool was great and fitness center was okay, minus kids running in and out without parent supervision

our kids had to leave their food

hotel was very well kept and great with the hot breakfast

pool wasn't working so our grand kids were very disappointed

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

clean, excellent front-desk staff, easy parking, very convenient location

kids loved the indoor pool even though it wasn't a heated pool

the laundry facility was a joke

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no