safe parking

lots of parking, beautiful property, easy to access from highway

the chateau is quiet, airy, set in pleasant mature grounds, with plenty of car parking and a bus that appears

no bar staff we had to wait for someone from the office to serve us a drink

no fridge, struggled to get a cold drink in bar at 3

there was bunk beds in the room which the kids loved

nice and friendly staff on the reception yammy breakfast good bathroom rooms were cleaned every

the staff were lovely and friendly, and the parking felt secure

wifi was quite slow

missed pet zones

basic hotel, it was good for the easy parking and for the self laundry available

only one dryer in the laundry room; and was not drying well

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

the free laundry was an unexpected bomus

-there is a self service laundry which can be used with an app

this may have been because the hospitality staff was shuttling dirty laundry and trash around

gym area was also small with limited free weights and no weight machines (size of two bedroom put

overall i wouldnt recommend it for families with kids

there in a summer pool party event (happens only few times per year apparently)

swimming pool and roof top bar were a great addition to the hotel

there are two washing machines also in the kitchen so you can wait the laundry while cooking/eating

helpful staff good size room and very comfortable great bar area and light food available laundry facilities at

everything, delicious breakfast, and even a facility to do laundry.

the community kitchen and laundry access made for an easy stay

facilities such as laundry & bar

wifi is very bad, not a lot of storage room for clothes and stuff.

the gym is quite basic

was perfect (breakfast room and bar was closed due to covid-19 so i cannot comment on

my kids loved it

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

breakfast was continental which was good

very clean and new, compact room, pet friendly, quiet location, friendly staff!

no facilities in room, nothing for the kids, room too small

everything was great, the room, breakfast and the staff, especially mariam ( from armenia).

the rooms are very clean and the breakfast very good

gym was fantastic and the breakfast very good

we like everything breakfast is superb

excellent car parking facilities with ev charging points

gym was fantastic and the breakfast very good

compliments must go to the chef that made our room service pizza and fries , the food was amazing ; the best

would have been nice if bar was still open or room service (even limited) was

the restaurant and bar was closed

room service very basic. did not add coffee or take away dirty cups and glasses

second, they offer chromecast to each room, using both the qr code and the wifi code, it connected with the

room service tray left outside our neighbour's room for many hours.

restaurant not open on weekends (maybe when quiet??) no laundry facilities

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

the 24 hour room service and the private smoking area

location, price ok until breakfast and taxes added on! early check in very good.

breakfast woth goodies into the garden, the room was very clean and enough space

good wifi

speed of wifi is not so bad

the bar was not open on sunday, mon, or tuesday

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

bad such a classy hotel doesn't have any gym or pool

out of service elevator and mix up with getting laundry done.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

wifi available for the guests was frustrating to use, very slow, and it would continuously

classic continential breakfast buffet, we were expecting to pay for the breakfast during checkout but the hotel

spa facilities are minimal - consist of just 1 sauna, 1 steam room and a hydro pool

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

pool is fantastic, on the top of the roof with a beautiful view (although there is some

pool, breakfast, staff

location is very good, great kitchen facilities and fast wifi

we then woke and ordered room service to the room, this took 45minutes and the coffees were ice cold by the

the spa was excellent. the bar also beautiful

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

was very well welcomed swimming pool very relaxing quality breakfast valet service very efficient late check

ordered a room service club sandwich at midnight

is no self-laundry and microwave oven

breakfast was tasty

the bar area was pleasant to sit in

some gym equipment was not well maintained double bed was too singles pushed together, not enough

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

the roof bar & restaurant was closed for renovation.

breakfast and view at rooftop restaurant were both stunning

of crockery and cutlery on the breakfast buffet

terrace was nice too though only available at breakfast times

the other room in which our kids stayed had a decent housekeeping

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi worked only at the frontdesk. couldn't connect to it in the room at all

pet friendly hotel

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

working wifi

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

wifi was a disaster

slow wifi

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

comfortable and clean room, location, room service and friendly staff.

the gym mentioned wasn't at the hotel itself, which wasn't clear.

the hotel was clean and the bar very nice

staff (ladies at the reception were very helpful and nice), gym 1 min walk from the hotel

comfortable room, friendly helpful staff, nice bar area with selection of local wine

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

dickheads in best western next door unloading laundry truck at 03:00!!

we visited in march so the roof top bar/terrace was closed but the pool area inside was lovely

location, room size, excellent breakfast, spa pool, helpful staff.

is a first rate hotel with all the facilities you would want, including a great rooftop bar and restaurant

room service

there was no wifi

the wifi is not that good

good location, friendly stuff, wifi is fast

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

pretty modern tv and good wifi

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

limited gym equipment

amazing team, breakfast was out of this world! great spa :-)

the bar was well appointed and comfortable for our nightcaps

pool was lovely and rooms are very large, location is good

warm and comfortable,with a gym

the gym could be better- small and dark in the basement.

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

no room service despite that being advertised unless you want a microwave meal

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

2)ridiculus spa rules-you have to book an appointment with the spa if you want to use the pool, sauna, or

good facilities and extensive breakfast

easy check in, tour set-up, breakfast and check out

the room service was fantastic and room was cleaned in the best way possible

also the laundry service is quite expensive: 4 to wash a pair of socks

great vibe and lovely rooftop bar / restaurant

easy access to wifi

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

pet friendly- yay

no laundry - although listed on the website as a service offered

pool, breakfast, room

the swimming pool was really nice, kids loved it. the rooms are nice and clean.

swimming pool was great cleaners alwyas around clean friendly staff nice breakfast

the staff were extremely friendly and helpful. the pool was fantastic for the kids

small bar fridge in rooms

they have a new bar and breakfast that is exceptional

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the beautiful cocktail bar and space was a real bonus

the wifi didn't work.

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

good wifi

the wifi was the fastest i have ever encountered

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

the pool has too much chlorine and the laundry service was not available when required.

room service was in name only many of the few dishes advertised were not available

was just great; one of the best i ever been; 2 rooms, 2 bathrooms, 3 tvs, small kitchen; just great

we have three kids that didn’t travel with us and the peace for a city centre hôtel was great

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

easy free parking on site

the hotel is walking distance from the tram station, restaurants, bowling, karting and casino

convenience, parking, facilities.

is pet friendly hotel

easy access to city. the meals were very good. parking near our room. very well organised.

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

great location. good wifi.

the leaving of a bag for having a day of not using room service

in-room wifi did not work. however...they provided free mobile wifi to make up for it.

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

no laundry room

breakfast is not bed, but lunch/dinner is not good

easy, friendly staff. good location, secure parking, nice breakfast served early.

parking, dog friendly

little hotel with a very decent little bar and sitting area

for example, laundry bag is a paper bag, no toiletries in the bathroom

friendly staff - reception super friendly & helpful, bar super friendly & helpful, restaurant super friendly

breakfast was superb never had such variety and the quality outstanding

gym is tiny and machine was broken

rooms, the relaxed family atmosphere, great for kids, the ac, the breakfast, the pool, the staff

found the secure parking was good and we had a good view from the room we stayed in

nothing except pool too small for size of the hotel

the hotel was unclean, and the room service was poor

it has a lovely view over the lake pool area was lovely

room service

room, the secret room, was on the lower ground floor next to the laundry and staff room

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

the breakfast each day is excellent

room is tiny with one table and right by the kitchen with staff going in and out all the time

no laundry facilities

it was short 6 minute walk to nearby laundry mat

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

we were late for breakfast, the staff were busy preparing for lunch but they made us welcome and allowed us to

wifi didn't work initially which was annoying as we needed it to confirm bookings

the staff are exceptional and were amazing with children, room set up also great with kids!

location, shared facilities (gym, lobby, restaurant) not 5 star quality.

gym should be augmented with more equipment - e

room service menu was limited.

also include at least one veggie item at breakfast

close to a laundry and short walk to catch the tram

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

mostly my kids enjoyed the arcades free of charge at the reception

we were offered room service but it is v limited and expensive

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

no complimentary water no working mini bar or kettle in room charged 3