wifi was strong and continuous

location, on-site parking.

the service at breakfast

complimentary breakfast means: coffee & cookies

clean and spacious, great restaurant service( room service)

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room

clean! breakfast was nice!

wifi, good location, friendly people - they even let us do our laundry free of charge

wifi worked fine for a couple of hours then it disappeared

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

room was great, breakfast was more than i expected

friendly owners, near the pyramids, secure parking, can see hot air balloons from the room in the mornings

gym although very small,swimming pool looks good.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

no in room safe one pouch of coffee only no mini bar not much ambience

is isolated, literally in the parking lot of a big shopping mall

i would've like for the bar to have closed a bit later than what the current close time is.

great kitchen- enjoyed the breakfast and lunch. hosts are very friendly and accommodating

parking inside gated entrance

it has parking inside the compound for two cars

they also have secured parking spaces

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

good parking

lot of parking

lots of mosquitos. weak wifi

close to the hotel is also a laundry

the free breakfast was quite poor, we paid 90 pesos more for a more complete one

the breakfast is too slow

very big garden and lot's of stuff to play with for the kids and even a little pool

breakfast could be better.

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

prices for laundry were ridiculously high, like, for

the bed was full not queen, that was uncomfy. the pool isn't heated so too cold to swim.

and the wifi was not working

rooms next to eachother and they even got us new rooms next to the pool which was perfect for the kids - and

wifi was not strong. the hot water was not stable when we took shower.

secure parking and walking to tons of restaurants

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

my room was pretty dark and the only window showed to the parking lot of the owner

we could park our car inside the building, the wifi worked well

secure parking and a small internal garden area

the parking the grounds the patio and the garden was such a scenic view

hot shower with water pressure and good wifi

super location, cosy bed, very quiet, very friendly, safe parking lot, 100 % revommended

parking inside the property with enough space to maneuver

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms,

free parking was welcome staff were very pleasant and always obliging and helpful

2) there was a party in the first floor (or perhaps the bar was still open) until 2am with high noise and people

there was a coffee machine but no mini fridge or kettle, and wifi was very intermittent

the pool

the workers, the gorgeous grounds and attention to plant life, butterflies everywhere, delicious breakfast,

temazcal ceremony (which they provide at extra cost) glasses we needed in our room and the breakfast was by

one thing that truly was appreciated is the free late check out they allowed us to do, given the schedule for

free breakfast is

is very good, breakfast omelette superb

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

hotel provided a very nice breakfast

clean beautiful hotel with great breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

free secure parking

love the laundry service

the facilities are ok, there's a nice garden and easy access self-parking.

king suite beside the kitchen

don't get the king suite as it directly beside the kitchen which you can hear until they close

lock the parking gate ate night

parking place its good

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

they should be moved to the laundry area where they do not come into contact with customers

the staff was very friendly and helpful. bed was very comfortable and good wifi.

room service was excellent

on entry, spraying chemicals on your bags as you walk in, pointing temp gun at you and your kids heads

was understanding and getting my breakfast ready to go at 3:00 am in the morning for me n my kids befor my flight

affordable laundry service

we also appreciated that we could check in early and use their laundry facilities

hotel is perfectly located and they offer free shuttle services to go to the other terminal

the restaurant has delicious food and room service available

clean, comfortable, good wifi, helpful staff

laundry bag was also missing

laundry service was not available but you could do laundry by yourself

feels like it needs an update gym was ok but old equipment in a not very clean room

room was very spacious, wifi fast

shower great if you have early or late flight but just double check the late check out see below bar restaurant

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

indoor pool and gym installations were amazing overlooking the airport runway

as we were only staying the night between flights we didn't get to use the bar, pool or restaurant, but loved

room service was very expensive and poor quality

np breakfast

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

wifi not working, and water wasn't running in my room

wifi, tv and satelite worked

in 10 minutes to welcomed by friendly staff, easy check in, clean room & comfy bed with a bar/restaurant attached

the bar with the loud music does not help either by being next to the rooms

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

wifi was fast and cable tv was working well

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

nice relaxing pool

the free airport shuttle service! very practical special when you have a late arrival.

room service was not that good

wifi didn t work properly

hotel didn’t speak english but everyone tried to help us when we were looking for a room for an early check

the bar was open late and loud

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

is near to the airport, the gym, the breakfast and the attention...

lots of hot water with great water pressure , excellent wifi, quiet, extra blankets, coffee maker in room,

the rooms, the free shuttle, the gym

i liked the shuttle service and enjoyed the chat i had with the driver. breakfast was delicious.

the shuttle service is very convenient

there is a parking lot under the hotel so driving in is possible

wifi hasn't worked any of the days that we spent there and service is horrible in the rooms.

breakfast is a great value and room service is decent at a good price

didn t have laundry on premises

i walked 15min to a laundry mat and washed my clothes

the room is big and clean, the wifi is good

attentive staff, airport shuttle, amazeballs beautiful rooms with 24 hour room service

wifi didn t work on my floor, had to change rooms

the breakfast was a little disappointing and so was the gym

has a great locatioon next to a shopping center ,breakfast was good

the booking make reservation with free breakfast and when we ck in they tell us was no free

the wifi was good

good breakfast and super fast wifi internet. close to super markets and restaurants

i asked for check-out and laundry options, they replied a day later, when it was too late

the wifi is too slow can t do enything

wifi wasn't great

wifi was slow and inconsistent

room didn t get any wifi because too far from the main area

parking lot is shared with their customers attending cocktail parties and guests does not have any

the cleanliness and the room service

is written there was a spa but it was a regular bathtub placed very weird and very dangerous when there was

floor connecting bathroom to hallway had a lip , it was not even and we kept stubbing our toe my room service

good room service

room service came in when i asked them not to.

the breakfast was good for the level of hotel, also room service is 24 hours from mon-sat, so we were able to

i asked for a glass of ice at breakfast, but they said they didn't have any

they offer great service like complimentary breakfast, free airport shuttle, and late check out

the breakfast.

breakfast is good! also location is very good / safe!

there were too many guests trying to eat breakfast at once

the breakfast was varied and plentiful

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

likes that they had a gym with enough machines to match my workout at my local gym, i go back to this location

clean room, good wifi, free bottles of water

indoor parking, 24 hour-reception

great price solid wifi, clean enough sheets/bathroom

the wifi in my room

wifi??

provided laundry service when one of our children got sick and soiled his clothes

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

no laundry services inside facility.

in the morning for breakfast the servers were friendly and welcoming

decent hotel, clean room, very helpful staff. wifi is descent.

expensive laundry service.

do not request to have your laundry washed

lovely bar to have a drink in the evening

would prefer better equipped gym as they focus only on cardio machines (treadmill, stationary bikes

service and very kind and helpfull shuttle driver (felipe)

laundry service is included

the only bad thing was laundry

gave my laundry in and they ruined one of my shirts

is great, the shuttle service and the fact that you can wait for it comfortably at the office in the airport is

the parking garage is the pickup location for shuttles but the parking garage gates are closed off