wifi, clearly wifi. it was bad as hell

the hotel, spa and restaurant were completely empty and there was barely any staff around

is a quiet spot and a convenient gym at the facility

mini bar does not work

pool is ok

the wifi doesn t work at all

location, pool

the wifi did not work in the room. there was no water bottles on the first night of our stay

the heated pool and the outstanding service makes it very relaxing experience

bad wifi, noisy

nobody answered on reception and room service

pool was covered during the weekday

the pool was closed so we weren t able to use it

perhaps they could have a mini bar in the cedro room, there is plenty of space for it.

jacuzzi and pool

noisy place, as they mentioned they are hotel and spa i was expecting to get calm which was not the case so we

breakfast available at extra cost

place is beauty, pet friendly

excellent breakfast, great pool, relaxing spa treatment on offer.

besides, the breakfast was great

the laundry service was a little expensive (500 pesos for one bag)

amenities like the spa tub did not work and the restroom light was not turning on we did not have hot and warm

pool hours could have been a bit longer. i like to swim at night.

restaurants, location, bar,pool , the coffee is good, breakfast is excellent, brassa is excellent with beautiful

immaculate gardens and pool great bar and restaurant

i would prefer self-parking; front desk can just open the garage when requested

gardens, swimming pool and playground for the kids, restaurant in-house, good location near the city center,

the pool is cold , the wifi doesn t work in the rooms and the tv signal is bad

i had to criticize, our room had no toiletries (i bring my own anyways), the wifi was so slow i couldn t

the pool, the garden and the rooms.

although parking is difficult, staff members do their best to fit all cars and move them when needed

the parking space is not enough for the amount of cars in use

parking

facilities no internet in the room the wifi works in the reception area but not in the room

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the pool was dirty and the bedsheets were with yellow spots

it s too bad the outdoor pool is not really useable so there is no pool scene.

sauna didn t work and indoor pool was too cold to get in

there wasn t wifi , air conditioning, hot water in the room, a lot of noice at night

although the indoor pool is in an enclosed area,smoking is allowed.the restaurant is overpriced.

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the pool bottom was a little damaged. they didn't give us the wifi conecion code

kids can swim kn the pool

very nice staff, excellent pool, good shower and relax ambiance

they had a good-sized pool and free parking.

kids can swim kn the pool

bbq area and swimming pool, overall simple but clean.

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

wifi was painfully slow

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

soap dispenser in the men's bathroom by the pool wasn't working

no parking facilities on premises there were very few soap and shampoo

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

the pool was dirty and smelled bad

place, the staff, the leisure options (loons, horses, swimming pool, pool,

no wifi signal

clean easy to access great parking good to stay one or two days

gym is under my expectation

also we couldnt use the pool because it was being

wifi signal was terrible

noisy fans on 3rd floor, possible roof ventilators. industrial zone. very small pool.

parking is free and easily accessible

guests or water dripping), couldn't open the curtains because it was directly in front of the parking garage

wifi was strong

breakfast actually was very bad; the scramble eggs were very dried without any seasoning the

breakfast was cold, beds not comfy and pretty small

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with

the free breakfast was really good, with lots of variation and good choices

large rooms, quiet and pretty setting.. central location and on-site parking..

very central and convenient to restaurants/shops/plazas and parking is on-site

location is perfect, and parking is secure.

wifi wouldn t work for us, tried 3 different devices and reception insisted password was correct

wifi too slow. we had the worst room.

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the

the facilities , the room, the gym, the service.

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the whirlpool,

they did their best to accommodate and moved me closer to the reception ( room 11) where the wifi was the

ample parking the restaurant is very good and service is very good

the fact that the hacienda has both a gym and swimming pool is a great add on

the fact that the hacienda has both a gym and swimming pool is a great add on

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

secure parking

have 1 room dog friendly and we could take our two puppies and walk them in all spaces (except pool), buffet

the gardens, pool and area

you can choose sun or shade, nice pool area, and just relax completely

room service is first-class,

at the pool area was not available

motorbike parking

the rooom is not like pictures, the room has not a bathtub, tv is small, it has bad wifi.

comfortable beds, warm blankets and good wifi

they have a good parking lot and the girl from reception was really nice.

beds, parking and the staff was unhelpful with the problem with the bedbugs

some rooms are connecting with the parking place

poot wifi and water pressure

the location, very close to the center, comfortable beds, parking. great view. good wifi

easy spacious parking

the location was perfect it's a pet friendly hotel

room was dusty, staff lacked customer service skills, no tv or wifi, other guest were super

staff and parking

wifi never worked and it was a little further from town center than we thought.