large rooms, quiet and pretty setting.. central location and on-site parking..

car parking was very secure

wifi too slow. we had the worst room.

it does not have a restaurant within the premises and therefore you cannot request room service, but still the

location is perfect, and parking is secure.

the parking area is really big and can easily accomodate a lot of cars

the fact that the hacienda has both a gym and swimming pool is a great add on

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

ample parking the restaurant is very good and service is very good

secure parking

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the whirlpool,

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the

the facilities , the room, the gym, the service.

they did their best to accommodate and moved me closer to the reception ( room 11) where the wifi was the

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with

secure on site parking friendly and helpful staff close to a good

the free breakfast was really good, with lots of variation and good choices

the parking lot, a car was behind us when leaving the hotel, he parked in a restricted area

very clean, awesome breakfast, comfortable beds.

parking is free and easily accessible

wifi did not work properly swiming pool not available

gym is under my expectation

noisy fans on 3rd floor, possible roof ventilators. industrial zone. very small pool.

also we couldnt use the pool because it was being

clean easy to access great parking good to stay one or two days

at the pool area was not available

there was a wedding near the pool and was a little bit loud at night

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

you can choose sun or shade, nice pool area, and just relax completely

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

the children loved visiting the animal farm and they enjoyed the big but shallow pool area

the farm is fun for the kids, you have extra activities like bikes or horse riding

very good to go with kids

great place to relax, food is good. great for family and kids

no mini bar in the room

warm swimming pool, great for small kids

warm swimming pool, great for small kids

gardens, swimming pool and playground for the kids, restaurant in-house, good location near the city center,

parking is complicated, it s best if you just give them your keys

some of the staff was friendly but some other just tried to sell us tours, spa treatments while we were trying

the parking space is not enough for the amount of cars in use

parking

although parking is difficult, staff members do their best to fit all cars and move them when needed

facilities no internet in the room the wifi works in the reception area but not in the room

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the laundry service was a little expensive (500 pesos for one bag)

location on the main square was great and the onsite parking was great too, if a little hard to find

immaculate gardens and pool great bar and restaurant

the lighting in the kitchenette was awful, couldn't see how i was cooking

access to the parking is badly indicated and the hotel entrance is on the main plaza which is pedestrian only

pool temperature

the pool was closed so we weren t able to use it

nice location parking lot. hotel staff really helpful. swimming pool & jacuzzi.

perhaps they could have a mini bar in the cedro room, there is plenty of space for it.

bathroom, the water pressure in the shower is very bad, and maybe the pool, the water is so cold

is a quiet spot and a convenient gym at the facility

spa tub in the room

pool was lovely on a hot day

cold water in the pool & the ventilation in the room could be better

parking lot gets really crowded

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the pool bottom was a little damaged. they didn't give us the wifi conecion code

a nice pool

clean facilities and good swimming pool

the heated pool and the outstanding service makes it very relaxing experience

bad wifi, noisy

we did not get wifi as we expected it.

soap dispenser in the men's bathroom by the pool wasn't working

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

wifi was painfully slow

maintenance of buildings and gardens, no phone inside the rooms, very limited access to wifi, the towels are a

the pool was dirty and the bedsheets were with yellow spots

there wasn t wifi , air conditioning, hot water in the room, a lot of noice at night

staff, location, ambience, gardens and swimming pool. also the restaurant was great

nice property and quiet at night, also has great hotel parking area

staff were amazing, it was comfortable, the breakfast was ok

the 3 of us at the same time which affected our schedule and also after i paid for the 50% of the spa (which

the breakfast, the pool and how clean it was

the pool is a bit small

excellent breakfast, great pool, relaxing spa treatment on offer.

they had a good-sized pool and free parking.

expensive for what you get, no air conditioner, no lights at pool, smaller rooms,

parking was minimal in a bit tight to get in and out, but a very minor issue.

kids can swim kn the pool

the wifi didn't work the property manager had 5 passwords which didn't work

this was a beautiful old hacienda with heated pool and well-maintained gardens.

friendly staff - peaceful place - great for kids. very good wifi.

friendly staff - peaceful place - great for kids. very good wifi.

pool and surrounding area were great.

friendly staff - peaceful place - great for kids. very good wifi.

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

no wifi signal

no parking facilities on premises there were very few soap and shampoo

the pool was dirty and smelled bad

place, the staff, the leisure options (loons, horses, swimming pool, pool,

breakfast

has everything you need, was clean and they have a security guard at the parking

breakfast was great and location as good.

really good free breakfast, great water pressure

the location, great breakfast and the ammenities.

great rooms , staff, and swimming pool is a hidden jem

a lot to do, pool was closed due to renovations

bad wifi. no bathroom on groundfloor.

wifi was bad to non existent

wifi is very weak

guests or water dripping), couldn't open the curtains because it was directly in front of the parking garage

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

the breakfast quite good

after getting our room we tried to get on wifi as it's our only way of communicating

breakfast is coffee and toast, anything else is extra

not clean and wifi didn t work and a condom left in the room

oddles of parking spaces right next to building

beds were comfortable free parking

had laundry done for a family of three the day before i checked out

the breakfast is really good and the staff was nice

gym, swimming pool and overall set up of hotel

rooms were too small, gym too basic, min bar had free beverages but i still had to pay for many water bottles

the room and the pool

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

good breakfast, logistically good positioned, clean rooms, laundry service fast

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

we chose this hotel because it's indoor pool, but it was well, not clean, specially the one for kids

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

the breakfast was really good, it is really small but still go many options to eat.

breakfast was good. quiet place rested

rooms too small, parking is difficult and beds too small

service and breakfast

no good/safe parking lot

the pool, and the restaurant

the parking lot was very tide.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

gym must be improved

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

pet allowed but literally not one blade of grass for miles

no food nearby, hard to get taxi, nothing open in hotel despite promoting restaurant and bar onsite

pet policy is limited. wi-fi could be better.

breakfast was expensive for the poor options for breakfast

location perfect breakfast amazing

was great about the hotel, great value for money great rooms great gym and great restaurant

room service a bit slow and confused the order at first.

good breakfast buffet. premises clean. nice atmosphere

i'd like a pool better lighting in underground

very carefull not to be asigned with a room over or next to the gym

clean, they offer a great cookie during the reception who helps to give an smile from my kids

and bar service and set up

it has a coffee shop, juice bar salad bar for take away or in-store cafe

very comfortable and clean, although the swimming pool is too small.

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

laundry service was not available but you could do laundry by yourself

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

gym is not sound proof and it gets quite noisy with people throwing the weights around

they have such an amazing hotel with clean rooms and amazing breakfast, the area is nice and the mall has

breakfast exceptional! kind staff! helpful doormen.

almost forgot, it was missing a laundry room too

breakfast was not the best, the windows in the room cant be open ( only a little from the down)

didn't like the food, the wifi, and the heating of the room

staff were very friendly, the jacuzzi was clean and breakfast was nice

poor wifi music till 2am in the foyer on friday and saturday which was loud in my room rather

the breakfast offer instant coffee

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

breakfast started 20 min. later

very well set up, clean, comfortable and nice breakfast buffet

their breakfast, delicious

breakfast selection was good!

removed the breakfast like 5 minutes earlier and we weren't able to eat something there

menu in the breakfast was short

great location, plenty of parking space and very friendly staff

they solved one little request we had at the swimming pool

rooms, nice location, easy to reach, good parking place

also we went there because of a good experience 10 years ago, excellent food thru room

room service so slow, in front desk very slow to pay by credit card

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a

the gym was small with just a few machines and lower weights

the pool area is nice but the pool itself wasn t very clean

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great bed, big tv, secure parking lot, and friendly staff

pool temperature

are great, breakfast excellent for the value rate

wifi was challenging

said we had a free breakfast but the hotel said that was incorrect and would not honor it

is not hotel's fault, but i left my earphone at gym by my mistake and it did not come back

it equipped coffee maker and refrigerator in the room and has also gym and restaurants,which one of them seemed

the parking, the rooms size , the cleanliness, the staff .

great staff , parking and pool. great value for our stay

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

the pool wasn t warm.

nice indoor pool

parking area isnt enough

the gym was also very subpar

i enjoyed the breakfast in the restaurant

access to the on-site parking was easy

the location and great breakfast

room was in the second floor, difficult to get luggage and pets up

perfect! wifi too!

pet friendly low cost per dog

good wifi

staff is nice , wifi is good

the staff was very helpful. we appreciated the laundry service.

wifi not the greatest

thanks also to the ladies from the room service, especially the younger, i do not remember the name

hospitality and quality of the room, amenities, food and spa are excellent

never did understand to what extent guests can use the kitchen

parking , staff, and restaurant

i hate being forced to pay for parking, rude and aggressive

no parking space miscommunication between staff

i wrote it before room service and it's food are excellent!!!

parking was kind of difficult

internet wifi was very slow

breakfast was literally down the hall. super convenient.

all around the park and very safe location, the staff was very helpful and courteous, the breakfast was amazing

the breakfast is very good, and it's close to coffee shops and restaurants where you can have a lovely

breakfast was included which was convenient

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

the small bar and small pool on the roof top was fun

good location. has gym. good wifi. good breakfast

the hot tub was amazing, the pool was cold but refreshing after a while in the hot tub.

rooftop bar was closed for all 3 nights we stayed.

room was very comfortable, overlooking the beautiful pool

everything is ok.. but it is better if the swimming pool is a little bit cleaner

daily breakfast wasn t great but sunday brunch was really good.

location, rooms , spa and pool

the swimming pool/garden courtyard was lovely

the laundry schedule is only in working hours and they do not have irons for rent

good location good wifi stuff understand english clean

don t find this place as a pet friendly place to stay and i think it should be taken away from the pet friendly

and clean roam, the staff was very kind and they even turn on the jacuzzis for us in the sky bar

they said it was booking, and they couldnt do anything they dont have parking

parking area was a bit far and we had to leave our keys with the parking attendant

perfect size little refrigerator with the mini kitchen

noise but if you cannot tolerate and travel with little kids even though this is a great hotel it might not be

even the kids loved this space

the suites with kitchenette are all super old

spa facilities off the main reception

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

everything except breakfast.

spa was being remodeled so there was very noisy

the breakfast

breakfast was ok.

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or

gym was extremely hot! couldn't complete any training session.

wifi was terrible, breakfast restaurant staff were slow (but friendly), they just need to be more