poot wifi and water pressure

the location was perfect it's a pet friendly hotel

easy spacious parking

room was dusty, staff lacked customer service skills, no tv or wifi, other guest were super

the location, very close to the center, comfortable beds, parking. great view. good wifi

staff and parking

they have a good parking lot and the girl from reception was really nice.

beds, parking and the staff was unhelpful with the problem with the bedbugs

some rooms are connecting with the parking place

comfortable beds, warm blankets and good wifi

motorbike parking

the rooom is not like pictures, the room has not a bathtub, tv is small, it has bad wifi.

wifi never worked and it was a little further from town center than we thought.

christian arranged for us and quickly responded to our requests (laundry, wine opener)

i ordered the romantic package, so the bed came with rose petals and towel swans

everything, location, rooms, hospitality, breakfast

the location was the best just as the picture, the food at the hotel breakfast and dinner

the breakfast was delicious, we enjoyed the tour they recommended for us, and the beds were comfortable

there is no spa

this is not a spa hotel

no even a pool

the parking, though down the street, was easy

breakfast was great but was a 10 minute walk into town

guests or water dripping), couldn't open the curtains because it was directly in front of the parking garage

no wifi signal

no parking facilities on premises there were very few soap and shampoo

place, the staff, the leisure options (loons, horses, swimming pool, pool,

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

the pool was dirty and smelled bad

they are pet friendly

excellent breakfast, great pool, relaxing spa treatment on offer.

excellent breakfast, great pool, relaxing spa treatment on offer.

staff very cooperative and kind breakfast is very good, fruits are daily cut, fresh, need a little more variety

staff were amazing, it was comfortable, the breakfast was ok

expensive for what you get, no air conditioner, no lights at pool, smaller rooms,

kids can swim kn the pool

parking was minimal in a bit tight to get in and out, but a very minor issue.

kids can swim kn the pool

bbq area and swimming pool, overall simple but clean.

location, great pool area, clean and comfortable

swimming pool was warm

we did not get wifi as we expected it.

a nice pool

pool was amazing, perfect temperature

parking lot gets really crowded

the hotel, spa and restaurant were completely empty and there was barely any staff around

the pool and the parking

is a quiet spot and a convenient gym at the facility

cold water in the pool & the ventilation in the room could be better

it s too bad the outdoor pool is not really useable so there is no pool scene.

location is good, close to center of town. gardens are nice. parking is close,

nice property and quiet at night, also has great hotel parking area

there wasn t wifi , air conditioning, hot water in the room, a lot of noice at night

the pool was dirty and the bedsheets were with yellow spots

pool temperature

nobody answered on reception and room service

it says it is a spa hotel, but it has no spa services besides jacuzzi

garden, parking, cleanloness

pool was covered during the weekday

the laundry service was a little expensive (500 pesos for one bag)

the lighting in the kitchenette was awful, couldn't see how i was cooking

access to the parking is badly indicated and the hotel entrance is on the main plaza which is pedestrian only

hotel has the perfect location, parking inside the property, good restaurant, everything at walking distance

amenities like the spa tub did not work and the restroom light was not turning on we did not have hot and warm

facilities no internet in the room the wifi works in the reception area but not in the room

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the parking space is not enough for the amount of cars in use

parking

although parking is difficult, staff members do their best to fit all cars and move them when needed

parking is complicated, it s best if you just give them your keys

amazing team and great location. we loved the swimming pool area which was great to relax.

out of 3 days stay, the pool was not enough heated

room was clean and beautiful. pool was fun for my kids. the center is just a block away.

the pool area very nice

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the pool bottom was a little damaged. they didn't give us the wifi conecion code

soap dispenser in the men's bathroom by the pool wasn't working

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

wifi was painfully slow

on our way out of the hotel parking lot, the street was close and we have to go the opposite direction a little

hotel, free breakfast (decent to good fresh fruit and hot courses available), wifi, fast elevator, friendly

breakfast buffet has a big variety and the food tasted great

the location, great breakfast and the ammenities.

breakfast was great and location as good.

pool wasn t clean

the pool was dirty and unavailable

the pool was great too

gym equipment could have been updated.

didn't know what the wifi code was to use it

oddles of parking spaces right next to building

breakfast is coffee and toast, anything else is extra

not clean and wifi didn t work and a condom left in the room

the breakfast quite good

after getting our room we tried to get on wifi as it's our only way of communicating

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

beds were comfortable free parking

good breakfast, logistically good positioned, clean rooms, laundry service fast

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

room, pool, bed, cleanliness

were too rough, room service got the order wrong and compromised to replace the wrong part of the order but

the pool was to small and full of kids, we did not have the chance to use it because of that.