in self-service laundry was out of commission

laundry facilities

staff were helpful drying laundry for me

the pool was dirty and didn't look clean enough to swim in

above us our view was the construction dumpster room a/c did not sufficiently cool the room no wifi or cable

i was disappointed that the laundry facilities were not working

it would be nice if your pool hours were later in the evening

we're told that we we're loud but the next day there we're kids running up and down the hallway no one told them

not much selection at the bar for a drink

around 11 pm to discover no room service, no restaurants open and very few food options at the counter

of bathroom, and the front desk attendant was mainly to be found in the laundry room

with front desk they were never there they even put a sign saying they were busy helping on laundry room

would prefer a different variety of breakfast meat instead of the same old sausage

quiet hotel with adequate on-site parking, room and facilities were excellent size for the money

the pool stays open late

having laundry facilities in hotel was great

both washing machines broken in guest laundry with no out of order sign

the room was so nice and clean, felt super safe and they accommodated our late check out

only a few handicap parking spots

the breakfast was good.

also we were close to laundry facility in building which was a plus

found that the laundry machine did not work

breakfast was great, laundry room (works great for those traveling for work), beds comfortable

the pool was so lovely and my kids enjoyed a swim

early check in, late check out

the gym facilities were great and it has a beautiful pool area

staff was helpful, breakfast was great rooms were clean

cleanness; room decor; friendly and helpful staff; good quality continental breakfast; easy parking

the room we had was very spacious. clean. staff was very friendly. the breakfast was excellent!!

very well lit parking lot

laundry machines out of service

are hard, bugs (roaches), filthy, tvs don't work right, laundry facility out of order, elevator not working, no

smell, laundry room vent blowing into the general hallway making it hot

i had to walk around and found a worker in the laundry room

there were no laundry machines like written.

there is not microwave and laundry. it is necessary.

i wish this hotel offered laundry service

no access to technology other then wifi

did not appreciate being told that my room had a kitchenet and it did not have a kitchen and my birthday dinner

the atmosphere is lovely and relaxing and the facility hff as a parking garage

only one small bottle of shampoo/conditioner and no plastic bag for laundry.

not enough parking in the front

many parking spaces available

no pool or breakfast

it was very comfortable, and we did't have to deal with traffic or parking issues at all

was especially pleased to have access to a laundry machine - after traveling several days over texas, its a

laundry facilities handy

parking, very clean and comfortable beds

parking available

location the food was good and pool was nice super nice staff and clean rooms and bathrooms

were initially given a room above the laundry area and we were disturbed with the noice the whole night

noise. above laundry rooms. so loud all 24 hours

noise of the construction until all hours, i was in the room adjacent to the laundry room, so the machines ran

room service food came in boxes instead of room service cart

the pool didn t have any towels. other than that very nice.

laundry facilities not on site

wish we had known no room service

gym is not in the hotel and is within walking distance - although it is a super professional gym

i also visited the spa which was very relaxing

but it was still a very nice place and the pool is awesome

apparently there are people living there full-time and they were doing their laundry at the time we were there

making rounds as in making sure everything was kept clean and no weird things going on in the parking lot

i received a smoking room but there wasn't any ashtrays

the wifi didn't work well.

holes in the blankets and spread on the bed where someone must have been smoking and ashes fell on the

repair laundry facilities

it feels like home with the furnishings. free laundry.

kitchenette

room was excellent as i had a kitchen in my room which was clean and stocked for 2 people

the staff was great. gym is awesome.

didn't like how you have to walk outside to access the pool

breakfast

love breakfast and staff

staff was very nice, the room was clean, the bed was comfortable, and breakfast was very good

room was nice, pool was clean and breakfast had a good selection

breakfast, location, room size, staff behaviour, restaurants and shopping nearby

pool is small

breakfast was spot on

the kids loved it

the kitchenette had a few dishes and flatware

is no laundry services for the guest

the pool was dirty not for used, no laundry or breakfast as announced when booking

should not advertise that breakfast is included

pool was not working and no breakfast.

didn't have any breakfast

breakfast was super

breakfast was always delicious, thank the staff for all they do

the staff are outstanding and the breakfast was hot and delicious

breakfast was good

the breakfast was awesome!

the lady behind the counter took forever to get laundry detergent

too much competition for this property even clerk had to clean rooms and laundry

staff, breakfast, the room was dirty, would not give us extra towels and no room service at all for two days,

pet policy

booked a smoking room on the 1st floor

kids running around late at night, some rastafarian guy walking around smoking the most awful smelling weed

start off, we requested a non-smoking room & was put in a smoking

there was hair on the bed and comforter had cigarette burns. we choose a non smoking room

we did not ear any breakfast either morning.

breakfast as listed and the price was $30 less on their website and other websites

much of a breakfast with bread to toast, package pastries and cereal as the only choices

didn't eat breakfast

what breakfast? none! the property was nice, will stay there again and good price.

t stay here again until they clean up the gym(fix the broken equipment) and get rid of the old carpet that smells

the bar needs to stay open longer on saturday night

a lot of the parking is in the rear of the hotel without an entrance door nearby.

the police station is in the same parking lot as the hotel

breakfast and coffee bar looked good

i'm talking about the free coffee in the laundry room

very close to nasa, free parking, on-site laundry, friendly staff, comfy bed (soft, but not too soft)

on-site laundry that was cheap

of houston clear lake the rooms are clean, updated decor they also provide free coffee and laundry

-laundry facilities can be used at no charge

have facilities for guest laundry but no detergent at the front desk

mildew, discolored linens, damaged toilet seat, poor water pressure, weak refrigerator, no iron, laundry machine

made the most of the facilities, bed comfortable, very clean, bagels for breakfast yeah, working laundry,

price and location were good. wifi's good. there's a good waffle machine for breakfast.

ich is a great feature, as you can get some frozen dinners from the cvs right across the parking lot, heat them

small issue, laundry vending machine could not dispense soap for washing machine.

no laundry bags

i was given a room close to the front desk, laundry room, and maintenance room

also the laundry and vending machine prices were outrageous

nice guest laundry

rooms are okay. towels, larger room with couch, wifi and breakfast are okay.

parking lot was difficult. remodeling was not complete

wasn t much for breakfast, things like butter ran out and wasn t refilled

i asked for a smoking room and the clerk didn't have any available for a king, she made an agreement with me

the price i was able to get and the location (and the free continental breakfast).

laundry ice and vending right by our room and pool right out front.

the staff was nice and had good laundry room

the only thing that was a repeated bummer, was weal wifi signal that i only get in the bathroom

staff and pool

pool was dirty

laundry room was down so sam washed and folded my clothes

laundry facilities on site

laundry was

found in bathroom crawling in and around the sink and could see in the light around mirror no laundry on premise

convenient laundry room

it was dry blood on my bed sheets and they don have house keeping and the pool was green

the bad drivers in parking lot racing

my husband and i(wife) went to see the room it had a bad smell as if the previous renter had a pet it so happens

no swimming pool and no breakfast

were ants in the kitchen

no breakfast

advertised as having american breakfast

there was a pool

was fair good about the stay was that their pool was open being on the road evacuation going to different hotels

pool was green upon arrival and wasn t clean until sunday morning

and the property have a guest laundry ud83euddfa it s very important for me ud83dude2c mom with 3 little kids

we didn't visit the breakfast or use the pool or gym

the kids didnt want to leave

easy check- in staff was very nice beds were comfortable fully stocked kitchen

our room smelled like mold and smoke. i had my kids with me and it was very uncomfortable.

laundry accommodations were not up to par

bed was comfy, they had a lobby to buy laundry soap and it was only $2 per box which was for just one load with

was friendly and helpful clean room and bathroom clean, quiet public areas really nice laundry facility

the laundry machines did not work well. washer and dryer could use replacing

room service do not clean rooms

pool to cold.

pool was a bit cold, but kids enjoyed it regardless

the indoor pool was a huge bonus for our kids in the winter

not enough parking

comfy bed and quiet. east check-in and easy to get print out upon departure. sufficient parking.

clean and laundry available

i appreciated the well lit parking lot and the wonderful front desk staff.

that the wifi wasn t good

is a loveseat, large kitchen area with cabinets at bottom

the only other room available was a smoking room on first floor

loved the free laundry and the workout room was the best at any hotel i have been at

the property has a self-serve bar, laundry, mini pantry-style grocery and dining area

free laundry, good breakfast, awesome gym, nice rooms.

had a great outdoor kitchen and a lot of laundry facilities

nice size fridge, excellent breakfast, free laundry room, great staff

curtains needed to be sent to laundry and the shower curtain neede to be

limited laundry facilities.

front desk took care of my problems in guest laundry

only complaint was the front desk didn t have any change to provide for me to use their laundry facility

good to have laundry facilities when you have been away for two weeks

there was laundry machine on site

830am 9 am for some accidental mixup she told me but was telling him to meet her in stairwell or laundry

things out of order- gym equipment, hot tub

whereas other hotels did not offer breakfast due to the recent snow storm, they did

the wifi was so weak it was unusable

breakfast, pool, giant room with kitchenette, laundry facilities

liked that it had a laundry to access and catch up on washing

absolutely fantastic bed, bathroom, and kitchen area

breakfast was very poor

quiet pool, spacious rooms, and the full size fridge, microwave and dishes that were provided

laundry room and hot tub out of service

didnt like the dog and pet smell throughout the hotel

the pool need paint and need to keep towels closed to pool

parking tub in accessibility room.

didnt have air in the lobby and hallways and no grits for breakfast

had a nice restaurant and bar area

having a pool. the bar tender was very friendly and chatty.

late check out

good pool and nice little gym

good pool and facility throughout

staff laundry and ice machine didn t work

laundry services are outside, no towel rack in shower room, shower switch doesn't stop faucet

the pool area

and the wifi doesn't work hardly at all,,and my bed sank down on one side

location and pool. the room clean.

clean,quiet, nice roomy laundry room,convenient location. friendly check in staff

the staff is super friendly, you can easily do your laundry there and relax after long day

laundry was 2 dollars to wash and 2 dollars to dry

the place is clean and the laundry facility is easy accessed

pet fee is 25 per day

the entire stay was compromised by the lack of kitchen items: stove, toaster and coffee maker.

pool was not operational all year round

room came with a kitchenette next time i ll bring my stuff for a longer stay and cook in the room

down, drug use, no water pressure, wifi didn t work, 1/2 ply toilet paper, rude front desk

nice pool

no fridge pool not available it was green and laundry broke had to walk to front office for ice.

the laundry room was locked. no comforters on the beds.

down cars or abandoned cars outside with tow stickers broken laundry machines could not enter lobby at night

laundry room washer and dryer does not work properly

no free wifi. no breakfast.

is a sliding door without lock, toilet room has a sliding door without lock, website advertised laundry room

of the room; the kids loved the pool but it was too small; appreciated that i felt safe in the parking lot, in

the rooms where clean and comfortable. the breakfast was wonderful. my kids enjoyed the pool.

so you are forced to sit in a table where some family with 8 kids left a mess

coffee bar would be in way if adjoining room door open

non or the equipment in the gym work, the ice machine the vending machines absolutely nothing

the parking and the room space

parking was good

the breakfast had texan shaped waffles that my kids loved

the pool closed at 9.

the laundry room was too hot, and the washers weren't working properly.

needed to do laundry and needed quarters for that

laundry room easy accessible. and the helpfulness of staff.

the room i had was close to the elevators and laundry room, and was noisy.

kids constantly running up and down the stairs till late at night

they also offered on site laundry and when the washer ate our change the even reimbursed me

laundry room is out of order the vending machine is out of order they name breakfast with cereal,

room was clean, bed was comfortable and parking lot was well lit

quiet rooms indoor pool

parking lot is well lit

great breakfast drinks. love their spacious bathroom

breakfast was very good

breakfast was super and the bed was great

gym was supposed to be closed midnight to six am

super clean, nice staff and great breakfast plus good bedding!

the pool was closed, but gym open

liked that there was an indoor pool

no breakfast, i was really craving those hotel texas shaped waffles...

the indoor swimming pool was a huge plus for my kiddos

pool is indoor but not heated

it was clean, well appointed, great breakfast offering, quiet. all around great!

room had separate bedroom and living room areas with 2 tvs, great shower, nice pool area

too close to parking lot

the room and all other facilities were very clean and great breakfast

really enjoyed the pool

the self cleaning laundry room

it was open and well-lit in the parking area with noticeable surveillance which made me feel comfortable parking

the pool was 24 hours but wasn t cleaned regularly

the pool was a bit dirty had leafs in it.. not a huge deal

pool was clean

they also have a laundry

it is convenient to have the laundry room and that was one of the reasons i chose to stay at the hampton

our kids really loved the service and they were so patient

clean! allowed early check in. all staff greeted us with a smile to include the cleaning staff.

the breakfast was not the best. eggs tasted funny only thing i ate was french toast and a bagel.

used the laundry facilities & the shopping cupboard which were both convenient & perfect

we waited 15-20 minutes to check in because the staff member said he was doing laundry

laundry was free

the free laundry was great

i love that i do not have to worry about having coins to do laundry

has everything i need; laundry facility, pool, gym, kitchen area

need to get a better coffee brand, revamp your breakfast and the layout of it, and service your laundry area

one washer and dryer worked, so sometime was a bit longer wait if a lot of people wanted to do laundry at the

laundry smell is everywhere even in the parking lot

bad wifi

the wifi didn't work for me, and i needed it for work

still doing construction on side on the building so parking was limited i felt like one of our beds were harder

breakfast was hot and delicious every day

the pool was so sparkly and very clean

my kids love it and the were happy and i been to different places and they don't tell me often that

having a smoking room

we were on the third floor which is smoking on one end

on your reservation page it offered breakfast but gave no hours

the wifi wasn't very good. cut out a lot.

the breakfast was terrible, almost nothing. i thought we got there too late

clean room, the ability to park, laundry room,good staff.

staff ready to accommodate guests, maintained cleanliness, wonderful mattresses and access to laundry included

the room was nice and clean also a dishwasher and free laundry

fitness center,free laundry,location.

people carrying laundry baskets of clothes

the breakfast was not available one day of our stay with no explanation.

breakfast was ok kitchen area was clean

quiet, comfortable, large room. kitchenette. pool, hot tub.

we enjoyed a full hot breakfast with lots of choices and the best part was the breakfast coordinator sunshine

clean, quiete & amazing breakfast

i always use the laundry too

beautiful rooms, extremely clean, and nice bar area with an outdoor pool and grills

so modern, amazing pool.

breakfast could have been better. bfast staff was not as friendly as other.

very clean, nice pool, bar, and breakfast

the laundry machines where not working

the kids enjoyed the pool and breakfast tho

breakfast was not great.

the breakfast is good and kept hot and fresh

the wall are dirty with the pool

and the breakfast it had nothing to do with the stuffing they were really well about keeping food available

breakfast perfect and delicious, they have cereal, oatmeal, waffles, they offered me the loyalty

breakfast could have been better

breakfast was good. staff was very accomodating. good location. very quiet. pool was awesome!

breakfast choices could be improved

property, pool and room were all very clean

the breakfast and wifi were the only things we liked about this location.

the breakfast was decent for the selection they provided

coffee and parking

parking was terrible, tv stations doesn t work, wasn t feeling safe

could be up dated..laundry outside 1 washer n dryer ..no big trash dumper just 1 bin

room was located next to the laundry room or something it was very hot right outside the

parking lot was a little bit small for the type of vehicles such as large pick up trucks

it was a small parking lot; everything else was great.

i like the fact that we could get a smoking room.

coffee maker. no dishes for kitchen. not enough condiments for coffee like creamer and sugar

liked that they have kitchenett (you provide your own cook ware which has to be cast iron or stainless steel)

clean and good parking to watch car. netflix!

very clean and good customer service . pet friendly

smoking room is an option if you are a smoker

and it was almost like it was the only one on the property (they needed it right back) also laundry closes

thank you so much for the nice room, working laundry machines, and beautiful smiles

they told me they did not have keys to laundry and had to wait till 6 a

i also expected a kitchenette in the smoking room and was not able to get it as expected

$--- includes tax for a non-smoking double queen

the parking lot and surrounding area was not very family friendly

had a small kitchen.

parking was not the best

ice machine, there was no breakfast included as promised-very disappointing, there was a kitchenette with no

had to use back road through gas station parking lot to get to location

not a speck of debris or trash in the parking lot

close to the hwy, shopping and dining. convenient laundry

dirty, lots of noise early in the morning 230 am we were given a room next to the office over the laundry mat

the guest laundry dryers don't dry at all and that cost me $4 to have wet clothes

pool could have been cleaner and two broken lights

marquis sign so it's a bit tricky to find the parking lot entrance, and there's only one so i was a bit annoyed

the staff, laundryroom,everything

laundry facility was clean

need working laundry

while laundry can be controlled and segregated, there is not much you can do once someone smokes in the

but i am ok with that because of the price and also pet friendly hotel

convenient, free parking

staff was nice, room was clean and comfortable. breakfast was good.

no bar at night

breakfast was standard, but hot and well laid out

breakfast was good, rooms amazing and comfy. very clean!

pool was a little dirty, but being only april, i figure it doesn't get used much

hotel employee was the best she engaged with the kids like if they were part of her family

huge rooms, full sized fridge in room, and laundry on site

no pool and no breakfast

of hotel that was online stated had pool hot tub breakfast was awful room had roach traps carpet was torn up

i booked a smoking room they gave me a non smoking room and the room they tried to give me was used and dirty

dogs barking in the hallway during the middle of the night and i m not a pet person

roaches in room,bad smell in hallway,laundry room not working. stain on hallway carpet

laundry out of order

room service was no good

their was a smoking room

lack of vending machines, no pool, smelled like someone was smoking weed

after booking and not being able to cancel the booking, that some facilities such as the pool, breakfast, etc

easy parking and access

there was no breakfast or coffee

need more choices for breakfast

the continiental breakfast

laundry room was a mess

if you want clean towels, you have to either take them to laundry room and feed the machine to wash them yourself

laundry area floor was dirty so was the elevator

staff , big laundry facilities ,soda and snack machines, water gets very hot and stays hot and doesn't run out

laundry is open 24 which i love because set hours seems to draw large crowds and machine

was was so thankful that there was a laundry room alone with a workout center

that we have to share rooms pets previously used!! i have pet allergies!!

pool closing at 10pm was a little disappointing but most hotels close them around the same time

breakfast options are poor.

the high ceilings and full kitchen

everything..nice clean rooms nice breakfast guest laundry room friendly staff

location for us was good and the laundry facilities

the towels were small and thin, the laundry advertised is nothing like the actual facilities

washer is old and didn t spin the water out of our laundry

clean room. polite staff. decent breakfast with real eggs

the young lady quickly offered me the laundry cart to use to assist me with my luggage

to get ready and shower for an event that we drove 12 hours for, so we also were not able to do laundry

parking was limited

breakfast was okay.

pool could ve been cleaner.

very nice room. very good breakfast.

also the breakfast was fresh with lots of choices for our family

it had hot breakfast.

breakfast as espected prob a little better but what i liked best was the staf

evening clerk locked the doors while she hung out with her friends by the pool at night

the rooms are very clean, the pool was great and having laundry on-site was the best thing ever

wifi and tv channels, room was clean and comfortable

breakfast in the morning was great, the location was close to everything & quiet

parking lot was really loud late at night.

hated that breakfast was closed but its understandable with the pandemic going on

professional & friendly staff, room was wonderful, breakfast was good & nice swimming pool

excellent breakfast & clean facility.

beds were super comfy, rooms were very quiet, parking was fantastic.

they have an amazing hot breakfast & the swimming pool was clean and blue just like we wanted.

they have an amazing hot breakfast & the swimming pool was clean and blue just like we wanted.