need additional laundry facility for such a large property

laundry only has 2 washers and 2 dryers for large hotel. missing warm breakfast as well.

had a musty smell like wet dirty laundry as soon as you walk in

we had to drive around to find a laundry mat in an unfamiliar town

breakfast the ladies who serviced the breakfast the pool even though it was ice cold (my kids

convenient laundry facilities

it smelled horrible, like dirty, laundry, or

breakfast, laundry, ice machine, pool,

indoor pool laundry available rooms with kitchenette, microwave and fridge.

indoor pool not heated

i love the pool. i loved the comfort of the beds. i also like the friendliness of the staff.

location was great. pool was beautiful

nice breakfast facility and a nice pool

facility was not able to give me room even though the parking lot looked empty

pool dirty

laundry room was in poor condition

or other bugs in the room that has given me a serious allergic reaction wi-fi went on and off no laundry breakfast

there is a laundry room, and the pool is great and always clean

the location of the pool was great

i took pictures of broken beer bottles in the parking lot

i will definitely be returning in the very near future, and when i do, i plan to benefit from the laundry room

- on site laundry facility is great

guest laundry has a broken washer that need to be fixed.

had to sneak into the laundry room, which was left unlocked, to get more towels

they also have a laundry room if you need to wash clothes

pet friendly, and gorgeous room

we checked in and stated that we had a pet and wanted to pay the pet deposit

disability parking was taken up non-disabled patrons. (i am disabled. )

, one of the staff hung up in my face when i told them i paid for a room and there wasn t a parking space

hallway smelled of pet urine

ghetto and people outside the vehicles smoking drugs

needs more parking

parking!

king bed & smoking rooms.

enough parking, bathroom was too small, not enough lighting, not enough toilet paper in room for a 2 night

pets are allowed, and they are friendly. laundry facility was nice.

i did not like having to take a laundry basket to front desk to get clean towels

free laundry facilities which i used often

front desk explained no complimentary breakfast because we have access to a kitchenette and food

pets are welcomed

did not like seeing a crowd of 20+ people loitering in the parking lot

breakfast was slim pickings. need more choices. but overall was decent start to my day!

we did not have breakfast. service was good.

sketchy characters using parking lot for '?

breakfast was all i needed

roaches,green pool, laundry room was nasty,hallways were hot and smelled bad, and the beds

the room needed fixing up, could not soak in tub as tab to change bath to shower was rusted open, laundry has

it was great. big laundry room. always has fresh coffee. spacious.

guest laundry is terrible

quiet and bright on the parking lot

breakfast was fruit and microwave sandwiches but ya know; corona

due to covid no breakfast other than nutri-grain bars and fruit

curtailed breakfast was difficult to transport after heating as there were no trays

small outdoor pool but shaded in evenings

i booked the comfort inn in the parking lot and it had a room for me and was even closer to where i wanted to

professional & friendly staff, room was wonderful, breakfast was good & nice swimming pool

beds were super comfy, rooms were very quiet, parking was fantastic.

breakfast was amazing

clean room, beautiful swimming pool, nice hot breakfast & friendly staff.

the parking lot was big and had no problem finding a spot

the rooms are very clean, the pool was great and having laundry on-site was the best thing ever

the free breakfast could have been better, but was ok. open wifi.

noisy and fan on it was having problems, wifi wasnt working on 3rd floor, but to their credit

like that it had an indoor pool but we didn t utilize it

wifi didn't work

the front desk was so nice very clean and updated excellent breakfast

breakfast was very good ud83dude0a front desk was wonderful

the morning the pool wasn't very clean

so glad the pool was open for them to gain the full experience away from home

pool and fitness room were nice

was was so thankful that there was a laundry room alone with a workout center

clean and bright, breakfast was great, room was awesome, pictures did not do it justice

hotel was great, it was clean and the room was very nice, had a great breakfast

had a leak in the floor from kitchen to carpet

pool was clean

a fresh set of towels in the evening because the attendant advised he did not have access to the laundry

the laundry and ice machine was very convenient

the breakfast was stale bread and old jelly packs, no area for service animals potty use, no laundry

to the beach and it was like 15 minutes in car to the beach,there was no swimming pool,washer in laundry room

better breakfast

they keep floors cleaned & parking & laundry room cleaned

loved that i had kitchenette and access to laundry room

hour access to laundry facility any toiletry items needed could be obtained by speaking to someone at front desk

laundry area floor was dirty so was the elevator

laundry room was a mess

rust in bathroom laundry facilities locked up saw a roach in the vending machine

i didn t use the wifi.

exited parking lot 3 times almost hit in the front end of the car twice, entrance way coming off of the

the pool was not clean or working. not acceptable

the kitchen set was very basic with plastic cups and plates, and no knifes, no sponge to wash the

cable came up missing unableyo use the laundry staff was not concerned

the laundry was out of order

staff was friendly. room was clean and a nice size. pool was kept clean. laundry room

the pool was cloudy

the room was nice anday the allow you pet here

should b alot more friendly but to act like that when we took the effort on our vacation to do laundry it wasn

stinks, wasn't able to get extra blankets, no housekeepers, had to take our own towels to the laundry room to

no lids for the coffee, which was piping hot and the lady at the front desk had no change for the laundry facility

it has a laundry room but they dont sell detergent and dont exchange bills for quareters

laundry machine was not accepting quarters

didnt like how the price did not reflect the amenities, no microwave, no close nor free laundry, no free breakfast

it was in the laundry room and the microwave was nasty and didnt work

that the laundry room coin machine was not working the past few times.

to travel to laundry room in parking garage area to use microwave

only available microwave was down in the basement in the laundry room which is pretty isolated and creepy at

lack of a safe in the room, and the fact there was only one treadmill for cardio in the fitness room

and out of the parking lot is not great but once we learned the back way in and out we were fine

no cruise shuttle or cruise parking, however worth staying if you are driving to the cruise terminal

the room was very comfortable & came with microwave (which was great with little kids & snacks) & nice coffee

the tv offered streaming services it was about an 8-10 minute located to the carnival cruise parking garage

breakfast was great, most of the staff were very nice, laundry room, covered parking.

soaked all our laundry that was in the bathroom

laundry facilities were out of order

also in order to do laundry it needed to be paid with credit card and a $15 charge

we were very disappointed that swimming pool was closed! kids really wanted to swim!

rooms love the bed and cold ac, free laundry room usage

my room was in-front of the laundry room so it was to noisy in the middle of the night

the rooms had a full kitchen option

nice, comfortable room. would definitely stay there again. pet friendly.

checking was charged a $100 pet fee $80 non refundable, clerk was rude upon explaining that due to me booking

laundry room location

laundry was upstairs

the room they are mosquitoes,the laundry is bad

it kept me from going to enjoy breakfast or using the laundry facilities

dryers in the laundry were faulty which we didn't know until the wash had been completed which caused us a

fabulous location on the gulf. nice pool and hot tub. room came with full kitchen and laundry.

i could hear them doing their laundry, banging doors and children crying at 11 pm

laundry and kitchen available

we loved having the kitchen, so we didn't have to eat out for every meal and the in suite laundry was an added

i did a load of laundry and the dryer was broken

scrambled eggs and sausage patties for breakfast was great

hotel employee was the best she engaged with the kids like if they were part of her family

of the room was great, it had enough beds for my kids

also the pool is very small

pool had bugs floating in it and garbage at the bottom pool the kids could not go in it

food left in the refrigerator drawer, only two small towels in the bathroom, i went to ask for laundry bags

parking is kind of tight.

pet friendly atmosphere rocked and access to outdoor pet area very convenient

wifi, and the room could have been cleaner

i loved the pool area and staff. everything was excellent. i would definitely be back.

they have a really nice pool and a bar outside. the food is also really good for a hotel.

the pool and location

super pool and facilities, the staff was very friendly and helpful

the parking but they did let us park in the front

wish they had complimentary breakfast

no change machine for the laundry

laundry machine wasn t working properly.

laundry room was out of service but everything was really great other than that.

friendly staff great location. room had a fantastic view. excellent laundrymat.

noisy neighbors. no breakfast not even grab n go. dirty laundry area so didn t use.

they didn't have the keys for laundry stuff

the laundry was just one machine and quite expensive

the pool was not like the pictures and laundry room dryer did not

dryer vent was disconnected in the laundry area

we are traveling and having a place to do laundry was a real plus

they have an excellent breakfast selection, vending machines and a small, coin operated laundry room available

, on site laundry unit, there s a hose outside to wash off and a

good location & good breakfast..also glad they had an ice machine & laundry...

needed quarters to use the laundry facility, they didn't have any

the only thing good in there was the laundry room

no laundry soap available

the dryer did not dry my clothes so i had to find a laundry mat after spending over an hour in the laundry room

the laundry wasn t great, and the beds didn t have mattress protectors

s smells like dirty laundry, the elevator is horrible makes noises and shakes, the rooms aren t that clean

have to pay to do laundry

the laundry wait.

the front desk went out of his way to call and get some quarters so i could wash clothes in the laundry room

stayed a room away from laundry and the smell and the noise never stop

lot in the back, nice balcony for view of ocean, very clean and spacious lobby, bonus of on site laundry room,

the laundry didnt work properly even after 2 rounds of cycle.

also had an exercise room and guest laundry

location good, meet our need to park a trailer. there was a laundry room.

for cruise port friendly and helpful staff laundry very useful for people like us

small laundry facility but at least it was $2 per machine! mini pillows

to find a hotel that uses fragrance free laundry detergent

laundry on site was convenient. breakfast was adequate. very good value.

bath towels are thin and abrasive - bed practically takes up whole room - laundry/ice closet

pleased that they have a laundry room onsite so no having to travel home with wet stinky clothes

when we arrived in the evening, we weren't able to get extra blankets as they said the laundry room was locked

old , and no cleaning and we have to ask for towels or we will use them again ,laundry machine to old won t

clean at all bad customer service the hotel lost power at night no one checked on the guests the laundry machine

the property's guest laundry room was not available, but due to guest not using properly.

happy to be able to use laundry room, swimming pool and work out room

nice location to the beach, parking was covered, the kids loved the pool

extra friendly staff, very clean and spacious room, plenty parking and good location.

housekeeping , no safe in room , had to get my own towels , no v c hangers for laundry, rude staff

laundry services were out and staff didn t see to care

we also paid for the laundry facilities and ran our clothes in the one dryer for 2 hours

i also liked the guests laundry

very nice hotel and in good price very fair for what it offers has a gym area, laundry and continental breakfast

we used the laundry room which was not that far to walk from room

lots of sand left in the washer and dryer when i tried to do laundry

easy parking, has laundry facilities, has two pools, including a

a quarter machine for doing laundry.

really loved the property the only thing i wish that the unit had was a private laundry or at least a dryer

did like the fact that there was a place to do our laundry before

i requested extra sheets so i can change sheets but she didn t have keys to laundry to get us some sheets

to beach and within walking distance of walmart and kroger); pleasant check-in experiences; good wifi; okay mini

we were able to get an early check in time

pool kinda small

the laundry room /ground floor elevator area was not very clean. had an odor like mildew

i did laundry in the midst of a very long trip; so that was much appreciated

dirty laundry room

laundry room was not very clean

the laundry really needs to be updated, he washer is do old the clothes did not come clean

nice location and a laundry room

bag of trash and a bag of laundry was left outside of our door and down the walkway our entire stay

laundry facilities for guests were out of order the whole time, however

walk ways, windows, elevators, breakfast room fabric chairs and laundry room could be much cleaner

i appreciated the cleanliness of room, prompt housekeeping when necessary and the laundry room to do a load of

not sleep as there was so much noise from vending machines in the corridor and i believe the laundry room next

was cold staff acted like they didn t want to be there (front desk) no soap in laundry room dispenser took

no plastic bags for laundry

location and cleanliness. also the pool was great, my kids loved it.

a bigger gift shop and microwave in rooms and some extra games for kids on-site like small game

they weren't operating a laundry service at the time but did me a favour because i'd run out of clean clothes

all hotels i've stayed in give free parking and wifi

when i left the spa i was so relaxed i will recommend san luis resort to everyone that is looking for a great

the spa treatment arranged for my girl friends 50th birthday just set the tone perfectly

stay at the san luis resort and spa was grand

of near beach great customer service when needed money for laundry and since running late got offered late check

laundry

best thing was your bar staff , he went above and beyond

it has breakfast, easy access to galveston also shuttle service to the port of galveston

breakfast was delicious and the view from the balcony was perfect

the hotel had a small pool on the 1st floor which wasn t too inviting for adults

i asked 2 times at the front desk to clean the room a little bit because we have kids but they kept saying we

location was great to pier & cruise terminal. large, good breakfast.

no broom to clean up a mess in the kitchen area

the breakfast was great. the kitchen attendant was doing a good job. the food was good.

laundry was a plus, $2/each

laundry left hanging from previous patrons

coin laundry on site

swimming pool and wood floors. laundry easily accessable.

they have an on-site laundry room

especially if you have starbucks products we stayed on 2 nd floor , caution tap for painting laundry carts next

hate how expensive the pet deposit is

i ordered room service for breakfast and the food was amazing

friendly staff, beautiful bar and lobby, fabulous rooms and wonderful rooftop bar

room service, pepperoni pizza with hot honey drizzle

dirty, lots of noise early in the morning 230 am we were given a room next to the office over the laundry mat

the guest laundry dryers don't dry at all and that cost me $4 to have wet clothes

close to the hwy, shopping and dining. convenient laundry

breakfast was a bit skimpy, only waffles and cereal and rolls

they had free wifi

the laundry room door needs to be fixed.

was much help wanted to push becoming a member didn't know about the area ,we wanted to do laundry she wanted

nice modern clean nice pool area laundry good breakfast

people were nice, place was clean, but rooms were to small for 4 people and had no room service

wifi, location, clean rooms

stowing luggage in the laundry room did not seem secure

guest get thier heat working because there is no one one at the hotel to ask for help and the wifi for the smart

the location to the pier and beach was great and my kids enjoyed the pool

down stairs by the gym, there is a little museum with great history

pool was nice - though i wish staff would have been friendlier as i had two kids with me

this would enable 2 guests to enjoy room service at the desk

this hotel is not a pet resort

they had guest laundry which was a bonus and very helpful

passing laundry, picking up trash, helping with luggage etc

maids cart outside our room the whole stay,had to park on the street, dirty pool, the laundry room door right

to help, pool super dirty, wasn't cleaned at all, room wouldn't be cleaned every day, coin laundry didn't work

le) (his tag said )went in front of us getting on and off the elevator with his huge laundry cart leaving no

someone's dirty laundry by the couch

guest laundry room was disgustingly filthy and hot

i was very unhappy with the guest laundry

enjoy the view and the access to a laundry room and mini things along the seawall

a snake about2 ft long by the hall way in the first floor by the elevator & laundry room

it also had a laundry room, so we were able to wash our stuff when we came back from the beach

wifi connection

there was no wifi and the pool not working the entire time we stayed.

wifi service worked but needs to be stronger.

the railing was not safe had caution tape everywhere could not use the pool it was broken no wifi we chose this

could have used a bigger pool and a hot tub would have been nice, and complimentary laundry soap would have

the laundry facility was out of order. the carpet was stained and dirty

hotel has a small laundry room which is great

never showed up called again they said they were ready to get picked up at front desk and we did laundry put a

room was obote the laundry room and the washing machines made the floor vibrate it happened every night till 7

products nauseating- open window so it dissipates before guests check in- also laundry not working- very upsetting

our room was near laundry etc and doors were slamming early in the

only complaint i will give, is they provided guest laundry facility, front desk sold laundry detergent, but

lack of guest laundry.

terrible strong laundry fragrance throughout hotel

i always use the laundry too

disappointed in breakfast. no hot food. packaged muffin, yogurt, tangerine.

needed more parking in the front

location & parking

the lobby, bar, patio, and pool are awesome

i think it was from the laundry room being across the hall

we waited 15-20 minutes to check in because the staff member said he was doing laundry

the staff the location and the free laundry.

laundry was free

used the laundry facilities & the shopping cupboard which were both convenient & perfect

it is convenient to have the laundry room and that was one of the reasons i chose to stay at the hampton

they also have a laundry

room was extremely clean it was a nice size room to accomodate a family kids enjoyed their breakfast in the

clean! allowed early check in. all staff greeted us with a smile to include the cleaning staff.

the wifi wasn't working that well !

apparently there are people living there full-time and they were doing their laundry at the time we were there

the room is clean. parking is spacious.

holes in the blankets and spread on the bed where someone must have been smoking and ashes fell on the

i would have appreciated a few things in writing- the wifi password, and info about housekeeping

the non smoking room stunk of smoke

was especially pleased to have access to a laundry machine - after traveling several days over texas, its a

laundry facilities handy

pool water was murky. it does not seem to have been serviced in a while

it s always very very clean.. and the parking is excellent

parking available

they also offered on site laundry and when the washer ate our change the even reimbursed me

laundry room is out of order the vending machine is out of order they name breakfast with cereal,

places to eat were close, pool hall was close by.

have liked more for breakfast than just waffle, toast or cereal

didn t eat breakfast . i loved how clean it was and quite it was

only one small bottle of shampoo/conditioner and no plastic bag for laundry.

not enough parking in the front

many parking spaces available

no pool

distance to excellent food and bars and you can walk to the ferry shuttle that takes you from parking lot to

i wish this hotel offered laundry service

there is not microwave and laundry. it is necessary.

pool was out of service, no wifi connection in the room, no fan in the bathroom.

the atmosphere is lovely and relaxing and the facility hff as a parking garage

garage parking was free and there were plenty of places around to eat

laundry facilities not on site

parking was a little inconvenient.

wifi does not work

i left my phone charger cord in the room and before i could drive out of the parking lot the lady from housekeeping

enjoyed the mariner view from my balcony and the pool was exactly what i was looking for with the swim up bar

are hard, bugs (roaches), filthy, tvs don't work right, laundry facility out of order, elevator not working, no

i had to walk around and found a worker in the laundry room

there were no laundry machines like written.

laundry machines out of service

it was right next to the laundry, could hear washing machines running at late hours

found that the laundry machine did not work

breakfast was great, laundry room (works great for those traveling for work), beds comfortable

also we were close to laundry facility in building which was a plus

early check in, late check out

early check in, late check out