the pool was also disappointing, but glad you had one for a quick exercise dip

no wifi provided paid was extremely slow and very annoying.

the location was near alot of places,free breakfast was nice and offered alot of choices

pool was not very clean or well maintained. breakfast leaves something to be desired.

close to good restaurants and bar across the street

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

breakfast included, laundry facilities, large comfy room

there are coin operated laundry room and exercise room

laundry was a welcome surprise

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

there's no breakfast and pool close too early

the pool was nice and warm and opened until 10pm

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the view of the room was very bad and the pool needed to be cleaned.

the kids really enjoyed the science museum

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

big and laundry room

laundry facility

full kitchen but no pans

you have to pay for wifi in room

being able to find this price with pet-friendly service and easy, comfortable room conditions saved our little

(they do need to get a couple more bar options for the cable machine, for lat pull downs for instance

no business center, no room service.

ordered room service and my pizza was gross

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

no coins available with the reception staff to use at the laundry room

laundry machine took my money and did not work

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

the room was spacious and clean. the laundry facility was also very nice.

location was great. clean. friendly staff. having laundry was nice.

there's a gym, pool, bar, light

has a small pool, which was perfect for my young kids

very clean. friendly atmosphere. pet friendly.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

the hotel does not have a laundry service

laundry facilities here as well

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold

the gym and breakfast

no microwave or fridge, with kids it’s hard

great addition with the bar and food

parking is limited

convenient location to syracuse university, easy parking, comfortable furnishings.

breakfast parking gym the bed was very comfortable

parking on site and good wifi service

complementary laundrymat

laundry was free, great since i needed it

security coming to my room to ask us to quiet down when all we were doing was laughing with the kids because

room service was fantastic, fantastic bartender also

while in the gym, were told they needed to be 18yrs old if in gym

the dryer in the laundry room was out of order so i wasn t able to do my laundry

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

which was located across from the loud laundry facility

room was located near lobby/laundry so very loud in the morning

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

kids from 9 pm to after 11pm jumping and running around

variety breakfast, size and room quality , clean , jacuzzi & pool

only little thing that was annoying is that the shuttle was always late to pick us up

this tru hotel could modernize their laundry procedures imo

left parking entrance was not totally plowed. it was challenging to walk from lot to bldng.

the lobby has coloring and games for kids

great location close to the airport. the breakfast and the gym were great

shared parking lot with mcdonald's

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

had a laundrymat near by

bigger breakfast

hotel very new. had laundry facilities

the breakfast was outstanding

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast,

parking was ample

the kids in the hotub

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

guest laundry facility was good and appreciated

laundry facility on the same floor as our room was very convenient

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

pool was awesome kids loved it was shallow enough at one end for my young ones

also has a gym, laundry room, and convenience store for snacks

our little ladies especially loved the fireplace

after breakfast we sat by the large fireplace in the common area and enjoyed more coffee and another pastry

room was great! nice quiet and clean. fully stocked kitchen would def recommend

i had reserved a room with a fireplace but the manager said that booking

parking lot off the road and tucked in felt safe

i wish they had juice boxes at least to give to the kids

i didn’t like that he kept trying to come up to my kids either

this as a quick stop for the kids to sleep the night

snow parking lot not cleared but it was early

laundry facilities very inexpensive which was a bonus

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

it was very good room service. they have good breakfast

free breakfast made this choice a good value. location was close to work.

breakfast was available but could have meat liked precooked bacon, to go with waffles

not too bad for a 2 star! i got to do my laundry!

wifi doesn't always work

get the wifi to happen on my iphone, other than that, all the things that really mattered were great, clean

the parking was great, we got to park right

parking lot has enormous potholes

laundry

free breakfast, large option

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

breakfast was good; make your own waffle, eggs, sausage

was very friendly and helpful, there was hot breakfast offered, easy to get to, room was so clean and already

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

laundry facilities weren t working well.

free self-service laundry right next to the fitness center

free laundry!

having free laundry and a kitchenette in the room

privacy,free laundry

they offer free laundry and staff was great

price of laundry detergent no pool

suite each has a king bed an each room also had their own bathroom there was also a living room kitchen and

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

breakfast would be better if they offered bacon with eggs.

cost, location, pet-friendly

indoor pool was perfect for my kids

it just showed pet friendly

also, the room had a real wood fireplace that looked like it was operational but no instructions on how or if

all of the above and the convenience of the kitchen.

kitchen facilities were good, although we didn't use them

the best part was the wood burning fireplace

location and pet allowed

we did get a late check out but minimal

airport shuttle

the food was wonderful, the bar was nice, the room was very large.

location, clean hotel throughout, beautiful pool/spa and patio, nice workout room, cute little bar, relaxing

pool and sauna not available due to covid guidelines

the location and pool.

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going

the pool and hot tub were nice for our kids.

liked the pool for the kids, room was clean and comfortable

i really wouldn't call the fitness room a gym.

i wish they offered a milk alternative for breakfast.

machine was broken for breakfast

great hot breakfast

the location was great and the parking was good.

no on-site laundry and peeling wall paper breakfast subpar

00pm was kinda rude when i only asked about if she could open the gym door because i left my stuff in there and

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

free parking and wi-fi

family loved the pool

tired rooms. dirty carpets. wifi was useless. always cutting out. untrained staff

the remodeling and parking

unwiped biological stains, cigarette burns on tub, stale cigarette smell, weak wifi

the beds were comfortable. free parking.

easy parking,good location.

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

provided a nice selection of continental breakfast items

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

very good breakfast. location to airport was beneficial.

selling coffee packets from vending machines in the laundry room is very tacky.

nice there are laundry facilities on site

i like that guests are allowed to do their own laundry right on the premises

the room was clean and open. i loved that i could do laundry.

connecting to wifi - had to call tech support in toledo for a manual connection on their end

not maintained, did not even have quarters at the front desk for the laundry room

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

we loved the happy hour and the size of our room and the kids loved the pool!

the phone customer service. terrible room service. needs updating.

drinks at bar was pricey.

breakfast was good and we were able to do laundry which was a plus

very clean, new laundry room, coffee and tea day and night. the price.

hot breakfast

friendly, professional staff. good breakfast.

the pool location was great!

laundry was coin operated only which required a trip to an atm down the road and exchange at the

clean. good breakfast served early at 6:30am

easy parking

wi-fi was fast and reliable, also free parking is a really good feature

breakfast was quite good for this type of hotel. own parking. large rooms.

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

specifically chose this hotel for the laundry facilities

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

king room with kitchenette was a bit deceiving it had no stove top just a microwave and fridge like any other

the room and gym was nice breakfast was okay

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

they had a pay laundry

laundry services were very helpful

not enough towels in the pool.

no free wifi

laundry room for guest use

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the size of the room, the frig, on site laundry, etc

we love staying here because of the kitchenette, laundry facility and it s close to everything

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

they have a laundry room on site and area to sit outside and cookout on their grill as well

large suite, great location, clean, friendly, laundry facilities, breakfast included.

the wifi works fantastic and you can do laundry and use a small gym

free laundry if you bring soap

large rooms, free laundry, full kitchen, nice breakfast

the spa could have been warmer too

hot tub was not working, our room service order was never put in we had to order outside of the hotel and never

friendly staff and location. easy parking. fairly quiet

we brought our kids there to go swimming and the pool was disgusting the hot tub was freezing cold , we had no

the pool and hot tub was phenomenal

would be great to have the ability to buy detergent in the laundry

attached laundry facilities great comfy beds really great staff shuttle service

the staff is very helpful. the place is clean with good breakfast.

convenient parking just outside

curtains didn't close completely so room was bright all night. wifi was very spotty.

was very helpful in getting a good room set up for multiple pets and parking for a trailer

love the style of the room and appreciate the kitchenette

excessive pet fee compared to other hotels we stayed at on our trip

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

the site says there is airport shuttle service but it does not say it only goes to 7 pm

no laundry that i could use myself, no pool (basketball court only)

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

even played a little floor hockey in the gym area which is completely separated from the awesome workout room

so handy after being on the road for the kids to burn off energy

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

but when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking

pet fee was $75 for one dog, free parking

were four of us, traveled by car - the parking was free, our room was spacious and very clean

breakfast and laundry.

in the middle of nowhere, and there were a lot of guests in town for nationals (car show) so the parking lot

the heater for the pool was broke and being replaced so the pool was freezing

great pet friendly hotel.

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

there was plenty of parking and a refrigerator in the room. good for keeping medication.

because of covid protocol), was surprised and uncomfortable with the hotel entry door from parking lot

good parking

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

since most places charge a pet fee at least they were not extremely expensive

breakfest was good room was clean perfect for 2 adults 2 kids

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

everyone from the front desk to to the kitchen

breakfast was excellent

the pool and the little kitchenette in the room.

easy access to oneida and boat parking

everything was good including the breakfast

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

) well lit parking and short distance to entrance

the hostess for breakfast was very very pleasant and gave good advice for places to visit while we were there

pool was good, great laundry facilities

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

breakfast was well stocked

breakfast and lack of carts

safety precautions they had in place specifically the pool it was nice that your family gets it for an hour

having laundry available to dry bathing suits rates high on our list.

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

clean, indoor pool, breakfast.

close nice eatery s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

late check out was able to leave at noon. laundry on my floor.

plenty of parking available

breakfast area very small

bed to soft, breakfast not the best

breakfast was good and have nothing but good things to say

the dryer in the laundry did not dry our clothes

no quarters for laundry machine. dryer was rather weak, had to run it twice.

selected this hotel because they had laundry facilities advertised as we were travelling for days, with our

good size room and bed. laundry only $1.25.

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

breakfast was phenomenal but baked goods would havbe been fantastic

this was one of the beautiful bed and breakfasts we have stayed in

the snacks and breakfast was great

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

breakfast

not provided as agreed with reception gas, electricity and water switches/valves are worn out no laundry service

wish the gym had more female friendly gym equipment - no recumbent bike, i.e.

the bar tender was very busy that night and this is likely why he didn't clarify it for us

your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in

was fabulous and the spa an added treat

the fee is $50 flat for your pet

was very welcoming very clean the pool was beautiful and the people were

the hot breakfast was restocked and if you asked for something it appeared shortly and with a genuine smile

wifi didn t work most the

the small yet tasty bar food was very a nice surprise