the laundry facilities and paper were free

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

laundry room for guest use

the size of the room, the frig, on site laundry, etc

we love staying here because of the kitchenette, laundry facility and it s close to everything

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

employee was very friendly and professional extremely quick check in and check out good breakfast comfortable

the breakfast was delicious

provided a nice selection of continental breakfast items

very good breakfast. location to airport was beneficial.

shuttle service to and from airport. also the breakfast

no breakfast 2nd day and no elevator

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

not too bad for a 2 star! i got to do my laundry!

parking was just outside room so easy to transport luggage and other things

convenient long-term parking for $15 per week

plenty parking clean room

had nasty smell, could see carpet burns, stains on blankets, wifi not working, was moved to another room but

also has a gym, laundry room, and convenience store for snacks

we loved the fireplace and the amenities. overall appearance was great.

breakfast was delicious

pet friendly, spacious rooms. convenient to st. joseph amphitheater.

had to leave the building to get to the breakfast area and it was cold and snowing outside

hotel very new. had laundry facilities

only recommendation would be to improve the jacuzzi in the pool room a bit

parking was ample

the kids liked the pool an i liked the spa

we did not take advantage of the gym,, pool or business office

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

joseph's hospital and has shuttle service so we can park and ride without the hassle of finding our way around

they offered kids eat free with adult purchase in the hotel restaurant

it had a bar & restaurant

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

complaints, but it would be nice if they had a laundry room

had a laundrymat near by

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

breakfast isn't really breakfast but that's okay i planned on eating elsewhere.

the dryer in the laundry room was out of order so i wasn t able to do my laundry

room was located near lobby/laundry so very loud in the morning

small rooms, we were on first floor by laundry and dining room and heard everything going on

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

which was located across from the loud laundry facility

this tru hotel could modernize their laundry procedures imo

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

nice updated gym that had a peloton bike, very cool for those of us who like to still get a little workout in

and big, breakfast typical us hotel, staff very good, location very convenient, big parking, gym very good,

room, or having to arrange my own transportation to the bus station aftee being told i would have shuttle service

free laundry!

laundry facilities weren t working well.

free self-service laundry right next to the fitness center

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

laundry facilities very inexpensive which was a bonus

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

room was small but nice, nice tv and wifi; was a good deal with what we paid

spot was clean, location was great, free breakfast a plus!

laundry

cleaning of the room bathroom could of been a whole lot better tub was dirty we didn't use and breakfast we woke

how clean it was. breakfast

a little more variety than just waffles and coffee for breakfast! but they were good

i missed breakfast, it ended too early at 9 am

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

i used the gym everyday

breakfast was very good, eggs and coffee were great! great selection of bagels, toasst etc!

we chose a residence inn because it was a bigger space and had a kitchen

the kids loved it as well

wonderful outdoor courtyard, full kitchen was a huge plus

breakfast was very limited. it didn't satisfy my expectations. location was excellent.

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no

my kids loved the indoor pool

loved their outdoor patio and pool

nothing was open...pool, fitness room, bistro.

the vanity part it wasnt very good and when u put the light on behind it at the little coffee bar it didnt help

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center

not maintained, did not even have quarters at the front desk for the laundry room

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

wifi didn't work the entire time i was there

love the amenities - food great, bar convenient

was closed, food on menu for room service was not what they had available

i m kind of cramped in parking area

breakfast okay -- liked especially the banana nut muffins. location was super.

the continental breakfast exceeded my expectations

great hot breakfast

the location was great and the parking was good.

the room was clean and open. i loved that i could do laundry.

nice there are laundry facilities on site

selling coffee packets from vending machines in the laundry room is very tacky.

i like that guests are allowed to do their own laundry right on the premises

better breakfast

price of laundry detergent no pool

they offer free laundry and staff was great

privacy,free laundry

having free laundry and a kitchenette in the room

amazingly comfy beds large room with kitchen area

lots of parking spaces.

the parking lot is also very dim was a bit uncomfortable to go to my car in the night

i was not able to connect to wifi, but that was not an issue

the beds were comfortable. free parking.

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

there was snow in the parking lot during my stay, it didn t take away from the wonderful experience

breakfast hours need to go later

my kids and i were bitten by bed bugs.

this as a quick stop for the kids to sleep the night

was no internet when listed as free wifi

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

breakfast was fantastic! the room was very clean and the bed was very comfortable.

it was pet friendly

breakfast was not breakfast

room service needed

free parking is a plus

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

also with other kids playing knock and run all night

good hot tub. nice pool for laps. ample parking for a sprawling hotel.

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

laundry services were very helpful

they had a pay laundry

no free wifi

exceptional breakfast

complementary laundrymat

laundry was free, great since i needed it

wifi is not very good unless you pay for faster speed

from the lovely pool and gym, to the scrumptious breakfasts each morning, to the pleasant and helpful staff

separate living area from bedroom at an affordable price was amazing when traveling with kids!

breakfast was good and we were able to do laundry which was a plus

very clean, new laundry room, coffee and tea day and night. the price.

me and my family went to the swimming pool and the fitness room and had a lot of fun

friendly, professional staff. good breakfast.

well maintained, super clean. friendly staff and breakfast.

laundry was coin operated only which required a trip to an atm down the road and exchange at the

part of the reason we picked this hotel was for the pool for our kids

wi-fi was fast and reliable, also free parking is a really good feature

the staff was friendly and helpful, parking was simple, the room was nicer than i expected.

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

free laundry facilities

large suite, great location, clean, friendly, laundry facilities, breakfast included.

the wifi works fantastic and you can do laundry and use a small gym

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

clean, bed very comfortable, staff very friendly. excellent breakfast!

the staff, breakfast and pool

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

airport parking available!

the pool looked dirty, didn't use it

) well lit parking and short distance to entrance

the hostess for breakfast was very very pleasant and gave good advice for places to visit while we were there

we were supposed to stay at the casino but due to covid and my husband misplacing his id we were not welcomed

went through booking and called to talk to a receptionist, i told them i had my 4 kids and husband staying i

spa and the clean rooms

its not a place i would stay with kids again

easy access from freeway, convenient location and easy parking.

breakfast was great, room was nice and clean, excellent stay.

pool times neighbors making too much noise

parking space, staff

the complimentary breakfast was great with lots of options & there's plenty of seating

had called prior to booking about their shuttle to and from the airport because we had an early morning flight

location was great. clean. friendly staff. having laundry was nice.

loved the bed. it was so comfortable. my daughter loved the pool so warm

the pool was small and so we're the rooms but didn't effect us.

hotels bar menu is very limited with options

has a small pool, which was perfect for my young kids

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

laundry was a welcome surprise

breakfast included, laundry facilities, large comfy room

good value, spacious rooms, good enough breakfast, excellent central location.

breakfast and pool

the wifi on my phone only worked in the lobby

the location was near alot of places,free breakfast was nice and offered alot of choices

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

love the pool and gym

the reason i took my kids there was for the heated pool and that was a bust

the pool was nice and warm and opened until 10pm

the pool was great for the kids, location to our event was great

went to irish bar across the street

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

on-site laundry was super convenient and easy to use and continental breakfast was good

laundry machine took my money and did not work

the room was spacious and clean. the laundry facility was also very nice.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

laundry facility

big and laundry room

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

breakfast buffet is a bonus with great options available

the hotel does not have a laundry service

laundry facilities here as well

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

and the rest of our stay was great i m assuming the sixth floors where they put all the college kids and that

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

pet friendly hotel made our little dog a rock star

room service was excellent

timely and good variety with room service

went to the bar and the young lady who served was awesome

(they do need to get a couple more bar options for the cable machine, for lat pull downs for instance

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

laundry facility on the same floor as our room was very convenient

it was very clean. the breakfast was excellent.

the free parking was convenient

lots of parking available with no extra fee

necessarily a negative, but just take note that there is no bar or restaurant at this

free parking and wifi

parking facility commendable

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with

the breakfast had a nice assortment

my kids did enjoy the french toast sticks

having laundry available to dry bathing suits rates high on our list.

clean, indoor pool, breakfast.

clean and location and breakfast

love the pool and how clean the hallways was..

indoor pool--water was warm; great breakfast

no on-site laundry and peeling wall paper breakfast subpar

not enough parking

good breakfast, pool was clean and warm, easy parking

too much light pollution from the parking lot and hall

wifi didn't work and when i brought the problem to the hotel staff, they acted like it was a

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

i also really enjoyed the breakfast

i got the exact type of room that i booked and paid for, and appreciated the pet friendly policy of the hotel

bar was out of milk

breakfast and laundry.

00 pet fee when other hotel chains are $20

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

they also provide pretty decent breakfast buffet

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

breakfast in the morning had a great variety

they were pet friendly and had a little doggy treat bag for when we checked in.

wifi was poor

it was near too good and gas and it had laundry and breakfast and ice on premises

selected this hotel because they had laundry facilities advertised as we were travelling for days, with our

laundry facilities on site

the dryer in the laundry did not dry our clothes

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

no laundry that i could use myself, no pool (basketball court only)

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

so handy after being on the road for the kids to burn off energy

that they had game areas for kids to play basketball etc.

no onsite laundry.

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

no pool and small gym. small breakfast area.

was comfortable, room was clean, the staff were great especially the breakfast attendant

ud83eudd23 my kids enjoyed cold showers instead in our lovely bathroom (very cool shower doors btw

late check out was able to leave at noon. laundry on my floor.

breakfast was good and have nothing but good things to say

breakfast could have been a lot fresher

the staff was friendly, but the breakfast was lacking in the coffee was not very good.

room was very clean which is a pet peeve of mine

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

breakfast was phenomenal but baked goods would havbe been fantastic

this was one of the beautiful bed and breakfasts we have stayed in

the snacks and breakfast was great

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

breakfast

not provided as agreed with reception gas, electricity and water switches/valves are worn out no laundry service

wish the gym had more female friendly gym equipment - no recumbent bike, i.e.

the bar tender was very busy that night and this is likely why he didn't clarify it for us

your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in

was fabulous and the spa an added treat

the fee is $50 flat for your pet

was very welcoming very clean the pool was beautiful and the people were

the hot breakfast was restocked and if you asked for something it appeared shortly and with a genuine smile

wifi didn t work most the

the small yet tasty bar food was very a nice surprise