laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

the food tasted great, the pool was lovely and the room was quiet and soothing

the service to golf or service in the restaurant and bars was great

wifi and internet functions were poor outside of the rooms and lounge areas

the prices of the spa were, in my opinion, a little overpriced

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious

there is room service available

the grounds and pool were very well kept

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

room service came very late in the day which for us waking up earlier doesn't work out well

com messed up our reservation and only charged for 2 adults instead of 2 adults and 2 kids (even though we booked

proper layout for salads, entrees, on demand, desserts and low rise serving for kids

you are better off going to the pool, just wish they had more pool chairs

location with excellent kids club, beach, pool food and nightly entertainment

the pool bar on the family side seem more active and fun

room service was much delayed

also a great place to visit, if you have kids

great for small kids, not so good for the rest of us

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

zen spa was great sharon and natoya were awesome

also, the steam room in the spa was inoperable and the ice bath had some bugs in it and the water didn't look

ann at islandz bar is my all time favorite she went above and beyond to help us out

the jerk hut by the pool was our favorite

should give free coupons for golf or shuttle service to course

many pools included an olympic size lap pool, swim up bar and in infinity pool over looking the ocean

breakfast buffet and seating view amazing

my room, beach, gym, tennis courts, bikes

fact that you have to use a golf cart or bicycle to get from one part of the property to another, the many

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

big thanks for that coz this little plus makes a huge difference all facilities around, kitchen fully furnished

the view and the pool, i especially liked how hospitable the owner was.

clean room and lovely swimming pool

location, the pool and the staff were great

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

outside was too cold for me had dine outside because room service wasn t available

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

i order room service and had no place to sit and eat other than the

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

liked the pool area and bar , location of villa was superb

it was very clean and we were granted early check in

the pool is also ready for a make-over

like the free wifi and warm pipe water and warm water shower and the front desk representative, ms

nice pool area with clean pool

loved the fact that there was a functional clean pool to swim in and wifi

great room service

the wifi was unstable.

the hotel was clean, amenities great, food delicious and the best part i felt safe having my kids there

property was home like and comfortable, but i think the need of having a pool party on saturday is

food, drinks and the pool

wifi could have been better, it didn t really pick up in the room or outside the room

place looked run down pool was dirty and green

bar and balcony view were amazing but still being refurbished, i can t wait until it s

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

i loved the view and the outside pool area was very relaxing.

wifi were really low on the website they said the shuttle for the airport it was for free, but it

wifi was down

the airport shuttle was included in the price

had an issue with wifi for 2 days

pool dirty. no wifi

they had a laundry service and had our clothes done within a few hours which was awesome

the other downside is not having self-laundry areas

no laundry service.

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

wifi was good except in the back of the building where my room was

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

a gym and a laundry service with a lovely lady

was clean i had pool side view food and service was wonderful stay was close to sites and stores and

parking can be a challenge at times, and the pool party can be bit loud after midnight

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

no laundry service

too mandy kids in the pool. and grounds.

the bar was a plus

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

having to send our cloths out for laundry which make it very expensive.

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

would have liked a laundry service on-site, a self-service facility

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

breakfast and pastry was adorable.

it was very convenient to have laundry facilities in our unit

my wifi didn t work for a full day

no wifi in second room, no espn, room is old furniture and bed was hard as rock

wifi also was not working

had to pay separately for wifi

having pieces of my laundry missing after utilizing their laundry service

the woman who works at the spa was an absolute doll. great view of the beach

i didn't like that the complimentary drink was served in a plastic cup and the bar tender wasn't really pleasant

and grantley they are great ,the problem i have was no refrigerator in the room have to go to the bar to get

i wish the bar was opened near the pool area

it was great! they need to advertise the spa prices

pool could use a few more lounge chairs (new ones)

the swimming pool

great location. breakfast was a nice feature. pool area was very nice.

nice warm pool

also the pool was a good size for playing in with the kids

wifi and tv worked we would definitely

wifi didnt work

also the pool was a good size for playing in with the kids

the wifi service was not extended to the bedroom

bad enough we couldn t have pool side food but i had to get dress and it 20 feet from the

wait in the restaurant by the bar she told us 5 mins and it turned to 20 mins and there was no one in

you have to ask wait staff or bar staff to find out what's

to top it off , we also received a complimentary day at the spa including a swedish massage

the wifi was great

room service food wasn't good

beautiful pools, beaches, and bars

were beautiful, the variety of food was excellent, the staff was super friendly and helpful, the pool and beach

the unit that housed the mini bar looked a bit worn

staff, the pools, beach, bar at the pool and in the lounge, restaurants the food was well prepare

food and the music and the pool and ocean

pool, gym, spa , piano bar, night club were all fantastic

the room service was good

watered down quite a bit; the food was so-so; some of the staff were not friendly at all; the gym was swarming

the spa upon my checkout.

room service menu could have more options

the pool staff waiters were incredible. the food was exceptional

the room service was always out of food items

sized bed for 3 adults, closed restaurants, closed slide, construction, spa in regular room no candles, etc

one issue we had was our breakfast took 2 hours to come when we did room service

breakfast was satisfying.th

breakfast was great, love it

breakfast wonderful location ideal

the room was cosy. room service prompt.

the people, the food, the atmosphere, the jerk chicken, the buffet, the room service

pool and beaches and generally friendly staff

nice pool and beach with enough amount of beach chairs

but, we did not want to be bothered with kids, so we picked hideaway

i enjoyed my stayed loved the pool they are beautiful

was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk , lindsay from room service

housekeeping expressed their was a delay in laundry

absolutely loved the variety and delicious taste of their breakfast

have a water park for adults

cleanliness of the room, the space, the huge pool, the amazing and quiet beach, the various and delicious food

the bar serves the best rum and cocktails

place to hang wet laundry. replacement of used towels.

the spa was pretty good

location, cleanliness, staff, all inclusive, beach, pools and other activities

service is top notch, love the around the clock in-room service, ms virgo from management is the mvp

is listed as a adults only, whilst this is kind of true, what you really have is a pool and room area which is

most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view

breakfast served at my villa in the am and the special service and attentiveness blew my mind

fabulous breakfast

villa with private pool

to a fabulously renovated cottage with a view over the bay and a pool and outdoor shower

comfortable and relaxing, nice pool, water heater works, and the design of the rooms are nice and unusual

close to the beach, secured parking

pool

i like the pool the rooms an the chef he was excellent in what he do

pool water was cloudy