liked the pool area and bar , location of villa was superb

bed was not comfortable, and they had to pay for the air conditioner $7 a night and to do your laundry

the swimming pool is awesome

the wifi worked well

the wifi password was placed on the wall but no password below,we asked and was told we'd have to go

we booked 2 rooms and had kids, the host saw this and said nothing before hand, fully knowing that the fee was

the pool is also ready for a make-over

it was very clean and we were granted early check in

use of the pool was not available was not clean dinning area was not clean or ready to be use for

given to me to find my room other guest got taken to there room,my bulb never work,i didn't get wifi password

there was no wifi in the bedrooms which i was unaware of

location was perfect pool was nice and area round the pool was great

bar and balcony view were amazing but still being refurbished, i can t wait until it s

place looked run down pool was dirty and green

i loved the view and the outside pool area was very relaxing.

wifi could have been better, it didn t really pick up in the room or outside the room

were really low on the website they said the shuttle for the airport it was for free, but it wasn t

pool dirty. no wifi

but i understand how it's not possible in off season (other resorts like toby's charge more their wifi stunk ac

the pool and toilet werent really clean

had an issue with wifi for 2 days

getting our clothes iron because we had to leave earlier than check out and i was told that the laundry doesn

room service was not available one of the nights during our stay and we were not informed that the

were clean, front desk staff were extremely helpful with checking in and out, allowing late check out for a

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

the cleaning and room service was amazing. checkin took a little too long.

they had a laundry service and had our clothes done within a few hours which was awesome

massage aerobics did not happen laundry could upgrade to delivery service food could be more tasty with more

the other downside is not having self-laundry areas

no laundry service.

the bartenders at the pool bar.

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

young lady that clean my room was very nice and pleasant during my stay also the staff inside the laundry room

a gym and a laundry service with a lovely lady

perfect pool. nice staff. friendly everyone. good rooms.

room service was available and i had breakfast on my patio area

lastly, i can t believe i have to pay for each clothing to be washed, no laundry room; at least charge for

no laundry service

room had air conditioning leaking, i saw cockroaches, they advertised that the have laundry facilities but they

my son definitely could not partake, therefore instead of paying adult prices for a 2 yr old, kids should cost

the pool bar staff made really good drinks and were so cool

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

it was very convenient to have laundry facilities in our unit

no wifi in second room, no espn, room is old furniture and bed was hard as rock

wifi also was not working

my wifi didn t work for a full day

had to pay separately for wifi

was nothing i didn't like, however, it there was guest laundry facility, it would help make packing lighter for

was no fridge in the room, and i didn t get the laundry services, but i did not ask either

would have liked a laundry service on-site, a self-service facility

having to send our cloths out for laundry which make it very expensive.

the bar service was excellent

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

great breakfast. great pool. wonderful staff. amazing location.

pool could use a few more lounge chairs (new ones)

great location. breakfast was a nice feature. pool area was very nice.

bar nice selection of drinks, prices ok pool nice, but they work on keeping it clean though lots tress send

having pieces of my laundry missing after utilizing their laundry service

the wifi stopped working for me after a few hours of arriving

and grantley they are great ,the problem i have was no refrigerator in the room have to go to the bar to get

comfortable room, good location, good car parking.

very professional staff and amazing rooftop pool with views of caribbean sea

breakfast is amazing.

swimming and water sports, golf, horseback riding lessons, picket-ball and tennis, yoga, running, gym, etc

by reservations), almost unlimited options for activities (besides swimming and water sports, golf, horseback

miles of beachfront, equestrian center, golf course, spa, multiple pools, tennis courts, and a kids

service, clean rooms, very comfortable bed, delicious breakfast and expanding resort facilities

hot tubs weren't hot.....gym to small

the spa and gym too far away ...and need signs to direct you to both locations.

nico from the roof restaurant keino and nico at the bar was phenomenal

new equipment(many were broken) -more should be offered when booking a suite -never had my mini bar refreshed(

the gym has good equipment but is small and usually very crowded

as what they have operational during covid, as we were disappointed when arriving to be told a laundry list of

hot tubs were not working at some time (warm water), all inclusive but not wine included in room service (even

because there are no easy accessible clubs off the resort, the hotel should offer something for adults to do on

i can t even say that there s nothing i liked besides the spa prices but it didn t break my trip

night time i think we should have access to the pools and there should be more light in the pool areas and beach

we literally had a pool in our back yard

staff, the pools, beach, bar at the pool and in the lounge, restaurants the food was well prepare

enjoyed all the amenities of the room the robes, slippers, toiletries, and the room service

shout out to erica @ pool bar and o'brian -- we loved them

staff was very friendly and room service 2 thumbs up

the spa upon my checkout.

more foam parties and more music at st james pool deck

beware: the romantic dinner, wine, and spa options are deceptively not included in the

room service breakfast i would not recommend

the rooms were very clean and room service was good

gym & yoga spacious rooms

walk out pool

traveled to jamaica with our two college kids

very slow room service

great for small kids, not so good for the rest of us

building has a washer and dryer in it except c building and i wish they would add a laundry facility to that

i loved the stock mini bar, pool, food and all staff welcoming and friendly

place is lovely from the front desk to the room service food was off the chain spa was great bartenders excellent

place is lovely from the front desk to the room service food was off the chain spa was great bartenders excellent

room service came very late in the day which for us waking up earlier doesn't work out well

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

wifi bad

loved the slides, the lazy river, just the whole layout, landscape and ambience of the pool

etc swim in the pool, float on a ring in the river pool with swim up cocktail bar, sit in the spa or take a dip

stayed monday - thursday the amount of activities the hotel had for adukta and kids was great

fabulous breakfast

12 steps to the infinity pool and a few more to the ocean

spa, pool, beach, dock, fine dining and amazing service oriented staff

very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach

covid restrictions didn't allow room service. they should just do contactless room service.

there is room service available

the grounds and pool were very well kept

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

food at white bay, the sports bar and pepe's was delicious

the spa and water sport offering

the spa staff were not truthful when asked why the spa and gym was closed early at 5 pm

room service was also good

wifi coverage , not enough lifts , location too far from montego bay and nothing to do locally.

the wifi service was not extended to the bedroom

wifi decent

wifi and tv worked we would definitely

there was no wifi, no hot water, and except for a bar down the road and a convenience store it was basically

wifi sucks

it says resort and spa all inclusive but the spa ain t free

one issue we had was our breakfast took 2 hours to come when we did room service

location, property, cleaness, staff , pool bar, water park kids n adults

the breakfast was really good

the space inside the sports bar was a bit too small

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

breakfast buffet offered a good mix of both local and international menu items so you had wide

loved ordering room service to the room

spa treatments ok disappointed with facial

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

breakfast was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk ,

pool and beaches and generally friendly staff

food variety & room service timeliness

the entertainment was lacking and the room service menu could have more variety

your staff was really helpful and considerate in every sense of the word from front desk to the pool deck

housekeeping expressed their was a delay in laundry

names that my wife and i remembered were shannon and andre at the reception desk, shereka at the spa but there

nice gym, well maintained equipment

do differently: most kids drink apple juice, and it would be nice to have it on the menu

my kids and i loved everything about our vacation