onsite laundry is a plus for guests staying for more than a couple of days

the salt water indoor pool was fantastic and enjoyed by the family

i very much appreciated the bar soap in the bathroom

staff was great, room was clean, wifi worked fine

there is parking available, which is very convenient

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

laundry facility not available

no pool or laundry room to wash my clothes.

room was near the laundry and carts were parked in hallway which was kind of unsightly

no laundry

they would benefit by bringing back laundry service and enhancing their breakfast offering

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

breakfast was excellent. i wish they could serve until 11am

as above, we couldn t believe we had to pay for parking - again, something that had always been included in

loved the lobby bar area. excellent decor

clean and new with friendly staff in a great location; breakfast in the lounge was enjoyable

rooms were very nice & the complementary breakfast was pretty good

breakfast was great.

free breakfast is always good. nice environment.

breakfast, very poor

the hotel, location, breakfast and their service staff

place was nice very nice however some of the staff was racist and people had my kids and i feeling very

the indoor pool for my kids

clean and spacious room and bathroom. great facilities. quick room service

breakfast a bit pricey

laundry room

we were relieved there were laundry facilities on site

breakfast was a bonus

parking; appears to have been recently updated, rooms were comfortable and clean; breakfast was adequate; quiet

breakfast was a nice variety of food and well prepared

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

homey with full kitchen and a dishwasher

celebrating my birthday come back to hotel and very limited parking

thing i would like to see is parking is a bit hard if the hotel is full but we were told to park the car in the

not too much parking

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

our in room kitchen made our three day staff a bit like more homey

was able to charge my electric car. nice moes bar and restaurant within hotel

great location great room great service with breakfast front desk very helpful

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

also, the parking lot filled up quickly due to some of the spaces being taken up by their temporary

the pool and outside area were really nice, but it was raining during our stay unfortunately

on comforters, blackout curtains had big holes in it, air conditioner and tv wasn't working in gym, gym equipment

breakfast and waitress who gave us coffee and orange juice was so personable with a wonderful

many of the machines the the guest laundry were broken. staff unhelpful

we requested additional towels and they said no because their laundry was done weekly and they already gave us

location, room set-up and laundry room.

soon as we walked into the main lobby it looked a bit messy , hallways had piles of dirty laundry and trash

smell of smoke. noise from neighbours upstairs on both nights. laundry had no washing powder.

laundry room requires quarters to use

staff is professional and courteous and my children love the pool.

everything is perfect. just hoping the pool heats up in the colder seasons.

the lobby bar was very nice

try the eggs but the breakfast was very good

there is a laundry room to wash and dry clothes

of hotel and room; hot breakfast and variety of food provided; easy checking in and out and parking accessibility

maybe breakfast could be a little longer

the breakfast was plentiful

there are a lot of choices of the breakfast

more lights, no laundry service, very expensive vending machines

was no streaming option on the tv, no electrical outlets near the nightstand, no laundry, no pool

excellent front desk staff, modern room, good wifi

the next morning the breakfast was exceptional eggs bacon sausage potatoes pancakes oatmeal fruit yogurt anything

shuttle driver was rude

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

friendly employees, free shuttle, comprehensive facilities, very clean

the shuttle bus to and from the airport was prompt and reliable

to covid, food and beverage services were very limited, no room service provided

wonderful bed and pillows. good onsite restaurant with room service available.

also not to happy they didn t have a kids menu for my

for a quiet, no pet room and got it, bed super comfortable, great robe to lounge in, clean, chargers easy to

o and the room service for the restaurant was so friendly, funny and the food was delicious

they are pet friendly also

yes the shuttle never came to the airport

i would recommend staying here if you don t have kids

location and parking

parking, 150 rooms yet i couldn t find a parking and there were cars parked everywhere, meaning

ordered a non smoking room but, even i got one the room smells like a someone smoked in it

the smoking room option and the location

very close to the newark airport, laundry facility on site and free shuttle service

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

also the amenities like the gym and laundry room where excellent

love that they have laundry area and has free shuttle to newark airport

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

since we travelled from so far away it was great that there was laundry available to use

only issue was with laundry not functioning.

room weren t clean as before, mold under soap dish in shower, wash my own towels problem with laundry,maybe

location is everything, having a laundry room is a plus and the rooms could use an upgrade especially the

there was a smoke condition in the laundry room

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

their laundry dryer was bad and they helped dry my stuff

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

airport shuttle. self served laundry. buffet breakfast.

odd odor in room. almost like sour laundry

machine should be close to guest laundry as we didn't know where to get soap

also guest laundry was very handy

did my laundry, dryer did not work

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

after asking for another room i was given one next to laundry facility (

the breakfast the room the staff and very clean

the only positive to out stay was the early check in

we love the location of this hotel! the staff is always friendly! great bar scene!

breakfast was great! there was a good selection of food items and everything tasted good.

thing negative about was a little smell at the entry of the place, that keeps me away from the bar area

the room service was very good food and service

location on airport, free airport shuttle, great gym, bar and food open until 1:00 am

put us in second floor with a school trip and the kids well all night party and very very noisy

room was very nice and bed was super comfortable. shuttle was prompt

the next day the shuttle driver dropped me off as close to the rental car

i like the fact that the laundry room is available and very clean

guests need to attend the laundry while washing and drying.

the dishwasher & laundry area helped me tremendously

i like the laundry use for guest.

laundry options offered onsite

was told that the laundry attendants were not at work yet

have better ramps that go to the parking lots

i like the gym being available for use

the gym is a bit limited in terms of available equipment and space, but enough to do a basic training

the gym has old and broken exercise equipment!

laundry area needs to be clean more frequently

useful laundry

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

when asked, staff told us it s in the laundry and rudely

move throughout the halls pretty clearly which wasn t too bad except for a group of running kids

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

parking

limited parking

the hotel is not too big but had all required amenities including a very clean swimming pool and a gym

the workout room was small, but fine, as was the pool (indoor)

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry room needs more washers and dryers

laundry washer and dryer not working

the breakfast was awesome place was super clean bed was comfortable

free and comfortable parking, great big breakfast buffet, cleanliness and helpful staff

$100 pet fee for one night

pet friendly

the lack of room service

carpet, no microwave in room, not enough towels for 4 guests with a reservation, high pet fee, strong

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

there was noise all over at night the laundry room has 2 washing machines and 2 dryers and the 1 of each machines

the airport shuttle, gym on-site, and laundry are also a plus

think that laundry room need some work , there was only one washer n dryer working

did not like that the laundry appliances were broken, but the staff quickly accommodated me

some bed sheets had holes and burns on them no plastic bag for laundry

safe in the room, tax on each item of food and laundry facility wasn't working

airport shuttle was easy but did have to wait 45 minutes for pick up

poor wifi connection and $30 parking for a lot that was not secure

i love the very professional, punctual free shuttle to air port

time of bar and food openings made us leave the hotel and look for something outside.

it also has a gym and laundry

laundry facilities available

they even had a laundry room, computer room, and special

guest laundry is well-priced and well-located

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

laundry facility was convenient

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

only thing we didn t like is because of the virus no pool or breakfast was served

in the kitchen was so nice and she go extra mile for me

there was no breakfast and the pool was not open, due to new jersey covid rules

wish that laundry is in each floor.

kitchen light dim

the room was very comfortable, kitchenette well supplied. nice walk to the mall and dinner

no waffle maker at breakfast, and evening dinner

great breakfast - including plant milk

continental breakfast and guest laundry

had laundry facility but make sure you have enough quarters (4 dollars worth)

proximity to the airport and a simon mall - jersey gardens mall, the laundry room for guests , the breakfast

have laundry the front desks are good the location is conveniently close to the jersey garden mall where

shady internet connection paid parking below par breakfast unclean guest laundry room

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

oh and a bar that didnt open on the weekends wasnt good at all

the hotel is dark and dated wifi wasnt

was not offered, when it said it would be, and with kids

they also have laundry facilities

liked the room, private suite had separate lounge area, kitchen, etc

drew, in the breakfast kitchen area, was amiable and makes one of the best omelettes i have ever tasted

wifi was not free

when i had room service the food was awesome too

out of order dryers in laundry room

i found out it has a laundry facility as well

breakfast included and a laundry room

comfortable. good space. kitchen fridge for beers.

kitchen helps a lot

several of the amenities were, including the laundry room were unavailable or out of order

the breakfast was great!

nice location. wifi connection is stable. equipped with conference rooms for small events.

pricey breakfast

area ac not working for most of my stay, so poor staff working in incredibly hot conditions (and gym was a sauna

2000 dollars for a week i would expect better service also no laundry

so i had to take a round-trip uber for $20 to do my laundry at another location

room service manger in the floor changed it for us 3 times to give us chance to make our coffee but

my flight ( 12 hours flight) will departure in the morning when we came ( 89 years old mom, 2 kids) to the hotel

easy access to the airport , open store and bar for food and snacks

no food available no pool no laundry service coffee maker dirty

the laundry bag is as for plastict

the property is beautiful, clean, comfortable, and good for me my family and my pet too!

my kids can’t stand dirty environments but they didn’t have a single complaint

to manhattan by car - great proximity to newark airport - good amenities - indoor pool and gym

the rooms are spacious, clean and the gym is excellent as well

there are tons of parking

water was actually running across the parking lot from the wetlands

the swimming pool is too small; albeit i did not have time to use it!

room service was done at 9 pm instead of 10 pm as the menus stated.

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

member was following me around making it uncomfortable when i check in a request information for laundry

there is no microwave in the room and need to go to a different floor's laundry room for one

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

i ordered my food via room service

the bedding was stained and ripped coming out of the laundry room.

there is no laundry service available

no in house laundry

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

of on site laundry facilities, particularly as difficult to find locally without car

laundry bin left in my room 2

i called in advance to ascertain whether there is a laundry service; i was told simply yes

last day we could not shower because there were no towels due to something going wrong in laundry

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

hotel had shuttle service to and from the ewr airport and, it's located directly across the street from

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

there is no laundry room as stated in the on line description

our spa tub room was completely renovated and we loved the fireplace and smart tv

parking lot is pretty small

this hotel is in a nice location just adjacent to the broadway along with parking facility

the laundry facilities were nice

the laundry

fluctuating wifi service, roach in the bathroom, lack of laundry room amenities, not stocking vending machine,

convenience store and laundry facility and the staff was nice

laundry facility very useful

it was nice to have the convenience of guest access to laundry

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

was nothing great and was disappointed that the laundry area was not working

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

breakfast wasn't wow-worthy but it did what ws

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

a coin laundry would have e been nice

the kids loved the pool

later like 10 or 11 on weekdays and weekends but the breakfast was great it s just people with kids get up

amenities such as the pool area and gym were closed during my stay, due to covid

was clean and spacious, restaurants and bar on property

1. easy check-in with great treats! 2. breakfast included 3. free parking

rooms restaurant bar and mitch the piano player

it is great having such a fine hotel with bar and restaurants so close to family

they should have laundry machines.

laundry facility is good and economical

nice hotel rooms with laundry

sad didn't bother even trying to squeeze the breakfast in the third day then when trying to order room service

out 2:00 p

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

hotel had a few good amenities such as an outdoor pool, laundry facilities on site, and a very good breakfast

laundry unavailable due to

the guest laundry wasn t working

laundry closed

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

it was like a lumpy pile of laundry

no way to use credit or debit card for guest laundry

oh and when they cleaned up our room, they folded my kids personal blankets we brought with us

very loud outside and walking above, gym noisy down stairs also, breakfast ok but breakfast lady was the rudest

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

location and free parking, as well as the hotel layout, it was a beautiful

great breakfast

hotel was a beautiful brick building with a very nice decor, the parking was easily accessible, the staff was

the kitchenette!!

facilities such as guest laundry and pool very welcomed

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

when we came down to check out guy states it s only him working and he was doing laundry

were having difficulties connecting my daughter's device to wifi

an impressive kitchen area within our room featured white countertops, a flat-top stove, a toaster, and a

the kitchen area was modern with everything you could possibly think of to cook with and serve on

the room with kitchen is very good

equipment on the room, i.e. fully equipped kitchen

the beds are comfortable and the wifi is strong

good laundry room

the kitchen also has an oven and plenty of kitchen stuff

did nt use pool or gym facilities but they looked excellent

our room was very clean. the staff was friendly and breakfast was delicious

great breakfast selections! convenient location.

large, well-equipped laundry

across from laundry (#135) constant banging and slamming of door way past 10:00 pm of people using laundry

no face towels available they were in the laundry

laundry carts were in full view behind the front desk

should have garbage pails in parking lot for trash

the space location and it's pet friendly

kept up all night by kids next to me and party across from me

they gym was nice with new

the only good thing about this hotel is the gym

keys to door did not work. no bar or morning breakfast. charged for coffee.

the laundry room was dirty

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

paper towels in bathroom didn t work, gym machines didn t work.

i love the location. the breakfast was great. suite was spacious, bed were comfy.

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry cart also parked infront of the room

laundry

gourmet omelette was the best ever! bar was very cosy & had plenty of ambience

should have wifi because that was included in my package and i didn t

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

it had a restaurant, music and the rooftop bar had an amazing view of the city

we will go to this hotel again when we visit the kids in new jersey again

room service did not clean my room, i had to phone the front desk.

we will go to this hotel again when we visit the kids in new jersey again

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

only thing that i didn't like was that the pool was not open, and the ice of of the ice maker didn't taste good

i was plan to take kids to pool(with my thought that a 4-star hotel should have a good indoor pool)

would have appreciate to have additional towels for kids since we come with our two kids

two pools !! great location and great staff!

my kids just for them to go for a swim & a get away

comfortable pillows and mattress, nice gym and a variety of options to eat out

i liked how the kids got to go to the pool

parking was convenient and plentiful

great facilities (used the gym and pool)

comfortable bed good room service and food in restaurant

convenient parking, good location and lots of amenities

outdoor pool was supposed to be heated, but it was very cold

great facilities (used the gym and pool)

great gym, great breakfast, great location.

ev charging on site

our room was pleasant and spacious with a kitchenette

no breakfast! need room service!

some features are dated but it can add to the charm. could use an upgrade in the gym.

laundry machines were dirty

breakfast was bland

wifi not so good

did not like the breakfast is not really a breakfast is only a type of of grab and take out

they had a pool that was nice.

if you would have airport transfer and laundry services, that would be great

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

hotel is under construction so i did not get to use the gym, laundry or vending machines

need more parking

there was no spa, golf course vending machines, not even a atm

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

great location, rooms, cleanliness, breakfast, pool, gym

nice indoor pool and a decent size gym

the kitchen was beautiful it has a toaster microwave plates spoons forks i was scared because i didn

the breakfast was so bad. and there was no basic water in the room.

since there is construction being done parking sometimes was a challenge but it was ok.

anthony that helped with breakfast was the best. he treats you like a family member.

the free wifi was wonderful to have

i require a handicap parking spot and there was only one for the hotel.

also the early check in being available made my stay for work so much easier

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

hot water, wasn t clean: crumbs on kitchen floor, (dead) critters on floor, crumbs underneath bedroom sheets

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

location was convenient. breakfast was offered. convenient parking.

the pool is under maintenance but things happen so it was fine with us

breakfast, enough variety, tea and coffee were available all the day long

the room, staff and complimentary breakfast made it a very pleasant stay

liked that the parking space was spacious and there was a gas station right next to the hotel which was very

the breakfast and the location was good

beautifully updated roomy super clean excellent staff great breakfast

ray put us into a room right next to the laundry which was extremely convenient due to our extended vacation

the room i was placed it, it was next to the laundry place and it was always hot.

good stuff, free parking

parking right outside room. near cruise port.

free parking was about the only positive