the water in the pool was ice cold one day and the air temperature in the pool area was also cold

i didn t like the pet fee, it was way too expensive , cost more than the room

the wifi was good even though we were a long way down the hall from the lobby

tons of free parking, easy to find, and the restaurant in the lobby had good food, drinks, and was pleasant

booked a suite and the kitchen utensils were dirty

good laundry room

full kitchen and poolside

complimentary breakfast is full of many tasty choices and the gym amenity is good to use with free time

breakfast had to be one of the best that we have had in our travels

pet

i d called to make sure there was room service and a pool because i was coming with my young daughter

it is great having such a fine hotel with bar and restaurants so close to family

1. easy check-in with great treats! 2. breakfast included 3. free parking

it s so old fashioned from the rooms to the gym

free parking, great restaurant, made you feel special

laundry carts were in full view behind the front desk

across from laundry (#135) constant banging and slamming of door way past 10:00 pm of people using laundry

large, well-equipped laundry

no face towels available they were in the laundry

breakfast options

this hotel has a nice lobby and bar area but it's just for show

the wifi has been out for several days. hotel seems to lack urgency to fix it.

very comfortable, big bed. very nice, large-size gym.

the gym provided adequate equipment for working out compared to some other hotels.

keys to door did not work. no bar or morning breakfast. charged for coffee.

wifi free

convenient parking, good location and lots of amenities

we forgot to mention we had kids with us and they provided a quick and easy switch to two double beds

great facilities (used the gym and pool)

majectjis place, bar srmtaff, olivia on coffee and anthony at the door, exceptionally friendly

great gym, great breakfast, great location.

some features are dated but it can add to the charm. could use an upgrade in the gym.

the room was pristine clean, the breakfast was very nice

the room had stains on the carpet and the floor in the kitchen was in need of repair

very comfortable, delicious breakfast, friendly staff

clean and spacious room and bathroom. great facilities. quick room service

2nd time out of two stays ) something is really wrong here main restaurant was closed at 630pm my kids don't

breakfast doesn t start until 7 am on the weekend

free parking in the garage was great. gym was big enough and clean.

spa (which we enjoyed in the past) has closed

$1 laundry

wifi worked well

yummy room service

big gym with pool

was not made clear that the pool was not in the building but next door in a gym and they only allowed guests 1

my son and me spent most of the night in our car in the parking

wifi comfortable bed

non smoking room had very strong smoke odor

there was an odor of dog in the hall. the wifi was spotty and the tv signal kept going out

location and parking

smelled musty and like cigarettes even though i asked for non smoking

their facilities indicated breakfast included

in addition i was informed breakfast was not provided

never had a breakfast any of these days.

they said breakfast included but theres none

they have a laundry room which is a huge help when staying for 6 days

laundry machines are kinda beat up

rooms were amazing, and excelllent quality breakfast for a free breakfast

wifi

the price was decent and had a late check out time which i love

also ample parking , spacious lobby , great amenities of gym n pool

wifi is paid and extremely expensive tipping the scale on the price level

pool was dirty and room service wasn't timely.

room service was never right

the gym was great-- well stocked with towels and water

the outdoor pool was very nice and they have a nice seating area to relax poolside

the pool was nice and close very late and the breakfast was amazing, has a lot of options too, the kids

tub needed to be wider in our room as the bar on the wall interferred with the shower -- you kept bumping into

hotel staff did nothing so i had to tell the bus drivers to stop idleing the buses, quiet the kids

hotel staff did nothing so i had to tell the bus drivers to stop idleing the buses, quiet the kids

gym and cafe not open yet.

kids running all over etc

free parking and wifi

love the bar and the option of indoor or outdoor pool

pool closes early for adults (8pm)

they would benefit by bringing back laundry service and enhancing their breakfast offering

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

the unexpected parking fee and upon checkout paying for incidentals but getting a charge of $10 more to my card

awesome bar in the lower level

breakfast was a good way to start the day

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

cleaning staff took my laundry bag as garbage

breakfast was excellent every day we were there, even the guest laundry was comfortable, and large enough to

room was across from laundry and near lobby and a bit busy

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

my room was very close to parking and the laundry was right across the hall

laundry cost $ 2

clean laundry facilities

the laundry facilities are clean and the machines do a great job

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

complimentary parking and downtown new providence is a 10 minutes waking

great breakfast, super courteous and helpful staff.

nice room - good breakfast included

the gym and pool were huge for any hotel i stayed in

the gym !

pool/fitness centre

amazing gym/pool/hot tub facility

i am an avid gym user, and the gym facilities were way more than what i was expecting.

could be cleaner and the outdoor pool could also be better maintained

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

for the price - beds were comfortable; pool was okay (why so many tvs with the news though i wonder

the outdoor pool.

free parking. building exterior

on site laundry and small snack shop, very convenient

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

laundry facilities were free of charge, that was a real plus

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

our room was across from the housekeeping/laundry room which was loud in the morning

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

great place to read or even take a little nap (if no kids are with you

so i was not able to ask for a later room service on several days

room was flooded because a long term guest was doing his laundry in the bath tub

was good and i got exactly what i wanted king bed and smoking room despite a pretty last minute

smoking in it i wasn t comfortable at all in the night kept hearing beeps the cable sucked, the wifi didn

number two i booked a pool view room thinking they had a pool and they do not have a pool what s so ever

given (or even asked about wanting) a non-smoking room

i would suggest having a changer for the laundry room for people who don t have cell phones

everything was great from the staff to the fact there was a laundry room in the hotel too.

the breakfast hall was under renovation, laundry machines were out of order

the laundry room app does not work

nice to use laundry too

would be nice to have more supplies available to purchase - like toiletries, laundry supplies

room, refrigerator, microwave, coffee maker, laundry machine, fitness room

laundry didn't work. old rooms.

laundry... easy transportation

nice service and guest laundry

it was great having laundry facilities as well

laundry machines were very good and required a credit card

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

room service after 11 when the restaurant closes and bar advertised open til midnight closed at

kitchen needs more help

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

had the most attentive hostess at breakfast by hotel employee

outstanding breakfast staff

the breakfast had many choices

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

the facilities are also great, it has laundry, pool

coin laundry was good

laundry room for guests what out of service, left elevators from reception were unsafe as you

we heard people in the next room talking loudly, kids running around in the room and lots of door slamming

if room service was available

wifi could have worked better

room, the bed, free wifi, price, lobby with full service, and easy check in - fast check out

the pool not being open.

couldn't use the pool

room 147 was next to laundry and the big machines were noisy, but they stopped at 10:30 pm

i liked that there was a restaurant right at the other end of the parking lot, which we enjoyed a nice dinner

have been a better selection at breakfast

parking was very convenient

buffet breakfast great no issues with parking

onsite laundry is a plus for guests staying for more than a couple of days

i very much appreciated the bar soap in the bathroom

nice gym

easy parking room comfortable good location of property

we had drinks at the bar and the bartender was so friendly and welcoming

laundry room requires quarters to use

i slept through breakfast because the bed was soooooo comfortable, i just didn't want to get up

gym wasn't much. pool space could have used a hot tub too.

breakfast was good ud83dudc4d

breakfast, very accommodating front desk staff, decent adjoining restaurant, easy location

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

when asked, staff told us it s in the laundry and rudely

laundry area needs to be clean more frequently

useful laundry

breakfast, no pool, wifi was horrible no clean towels or wash clothes after only 1 was in the room and 4 was

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect

breakfast crew did an awesome job with food and keeping everything fresh and having a great variety

staff was pleasant, coffee available, the restauant & bar very nice

parking lot was being worked on.

the staff is friendly , rooms are clean, and breakfast is delicious, plus kids loved a pool

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

the pool for pool date with my granddaughter

the hotel is not too big but had all required amenities including a very clean swimming pool and a gym

rooms for 6 adults+6 kids and selected 2 beds for each room ,when we arrive hotel staff said '' you booked 2

the pool was open and my kids enjoyed using it

it was nice to have the convenience of guest access to laundry

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

was nothing great and was disappointed that the laundry area was not working

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

that were not available at the property such as room service, resteraunt and hot tub as described in the booking

car parking

no pool or hot tub

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

all was great. shame they have closed the pool.

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

the kitchenette!!

noisy room- adjoining room had loud kids- woke us up at 6;30 am.

from the staff welcoming us to the room to the delicious breakfast, all was excellent

with the extra fee for a pet ($100), i still highly recommend this location for those traveling with pets

dog; while this was upsetting the front desk called management and allowed me to stay by paying a pet fee

like a crowded hotel with a nearly full parking lot

parking was

they are pet friendly

the dunkin donuts across the parking lot was convenient

the bar and restaurant are highlights

bar and food good

the lobby is like a living room and the restaurant/ bar is

laundry room

we were relieved there were laundry facilities on site

breakfast was delicious ud83dude0b, location very convenient overall my first experience was

parking and loud floors from floor above

also, i wish they would have told me that there was breakfast available when i checked

no laundry

laundry facility not available

no pool or laundry room to wash my clothes.

room was near the laundry and carts were parked in hallway which was kind of unsightly

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

breakfast and parking lot with know was too parked in to move around one side of lot but it was a

to many kids i mean everywhere all hours of the night, though i was at a teen party

we were with kids and family people and we had to leave the building immediately so we didn t spend the night

just snacks ud83dude05ud83dude05ud83dude05chips, tangerine, yogurt apple juice perfect if u have kids overall

i would recommend staying here if you don’t have kids

no laundry facility

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no place to do your own laundry. and parking

easy off and on from highway. breakfast included, nice rooms

pool, no gym,limited breakfast,kitchen non functional ,shower valve drips and very hard to adjust ,room

staff is very nice, the breakfast is good and rooms are clean and comfortable.

breakfast, very poor

breakfast was decent

breakfast was phenomenal

great location. breakfast was good!

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

it had a restaurant, music and the rooftop bar had an amazing view of the city

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

prices at the restaurant and rooftop bar are very reasonable for the area

fabulous location - very cool interior - excellent and. beautiful bar - great art

laundry room was not in service & both threadmills in the gym were also not in service

were a group of kids running up and down the halls at night

clean,staff through out stay consistant, professional, warm, peaceful/quiet,non smoking, breakfast,comfy bed &

the pool is viewable from the outside , in front of the hotel. very little privacy

laundry room was not in service & both threadmills in the gym were also not in service

asked a employee for a extra blanket he said he locked the laundry room

facilities are big but have only one laundry machine

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

so i had no soap, no shampoo, no laundry bags and no breakfast

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

loved everything the room , pool , gym , it was absolutely beautiful and amazing and i definitely will recommend

there was a lot of snow on the ground yet only one shoveled area to get from parking lot to sidewalk that was

parking is a little bit far from the entrance.

the gym - the luggage carts

kitchenette appliance suite and large fridge/freezer

the wifi isn t secure so i had to use my mobile hotspot to get work done

the breakfast was much better than

breakfast was okay, not a lot of tables so get there early

fact there was a mini kitchen was the ultimate for us

their were kids running up and down the hall

pool is very small, could probably only fit two couples comfortably at one time

the gym

there were kids running the halls so it got a bit loud.

their were kids running up and down the hall

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

seemed like a good gym, pool, business center although i didn't use them

we didn't know where the entrance was, and when we found it, it was inconvenient for parking

a snack bar that offers cofee only(no snacks as illustrated on website)

great comfy bed and nice bar and restaurant.

was a fed-ex depot right across the parking lot, feet a-way from the room

always enjoy this hotel! staff, breakfast, the rooms

service was great , they treated me like a family it's a pet friendly too

staff, quick check-in, welcoming atmosphere, nicely decorated clean room, very nice breakfast

free breakfast

kind staff, spacious room and laundry service

there s a pool, fitness room& 24 hr laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

additional fee for pets was way over the cost of most other pet-friendly hotel we ve patronized at $50

pet friendly, which is important to us

my kids were looking forward to use the pool after a 8 hour drive

the smell wasn't bad to be a pet friendly place

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

the pool not being open

the room was comfortable and the breakfast was very good.

breakfast and waitress who gave us coffee and orange juice was so personable with a wonderful

pool was great and location. most of staff was friendly

breakfast was a nice setup on the 2nd floor

great breakfast.

the breakfast was very sad compared to what we thought

complimentary breakfast is delicious and a huge variety of breakfast items

breakfast was good. front desk staff was rude

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

great staff, pool, jacuzzi, my balcony

surprise pet fee

they have a kickin gym also

comfortable beds, double shower stall with glass door & plenty of towels, non smoking & free parking

netflix/wifi was not working

very nice lobby bar with big screen tv and guests watching fifa

wifi

bar not well staffed

did my laundry, dryer did not work

after asking for another room i was given one next to laundry facility (

machine should be close to guest laundry as we didn't know where to get soap

also guest laundry was very handy

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

several of the amenities were, including the laundry room were unavailable or out of order

overall ok, gym and general area nice, rooms very basic.

com they also charged my room for room service when they do not have room service and the coffee i purchased

just wish there was room service!

were bummed that the bar wasn't open but that's covid for ya

no way to use credit or debit card for guest laundry

it was like a lumpy pile of laundry

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

continental breakfast was included, there was good wifi and plenty of parking

free wifi, free parking and free hot breakfast was a cherry

their laundry dryer was bad and they helped dry my stuff

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

airport shuttle. self served laundry. buffet breakfast.

odd odor in room. almost like sour laundry

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

member was following me around making it uncomfortable when i check in a request information for laundry

there is no microwave in the room and need to go to a different floor's laundry room for one

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

the location and shuttle were great.

of on site laundry facilities, particularly as difficult to find locally without car

no in house laundry

there is no laundry service available

the bedding was stained and ripped coming out of the laundry room.

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

a coin laundry would have e been nice

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

were no amenities, for the price there should have been gym/ pool access, free breakfast

they accommodated my early check in request

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

enjoyed the gym also

pool, overall cleanliness and the gym

proximity to the airport. fantastic front desk staff and maintenance man. decent gym.

staff were able to accommodate me with an early check in.

was no streaming option on the tv, no electrical outlets near the nightstand, no laundry, no pool

more lights, no laundry service, very expensive vending machines

shuttle driver was rude

was fine for four of us, kids slept on fold out couch but comfy; the shuttle service was punctual and all you

a continental breakfast

clean quiet has a laundry available pretty good

many of the machines the the guest laundry were broken. staff unhelpful

location, room set-up and laundry room.

smell of smoke. noise from neighbours upstairs on both nights. laundry had no washing powder.

we requested additional towels and they said no because their laundry was done weekly and they already gave us

o and the room service for the restaurant was so friendly, funny and the food was delicious

i can t speak about the gym or restaurant since they were closed for covid time

room service present even if it was charged.

there was no breakfast and dinner end to soon when traveling late

great stuff, clean room, free gym, free shuttle from the airport every 30 min

last day we could not shower because there were no towels due to something going wrong in laundry

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

i called in advance to ascertain whether there is a laundry service; i was told simply yes

laundry bin left in my room 2

food at hotel bar for both dinner and breakfast was great and good prices

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

love that they have laundry area and has free shuttle to newark airport

very close to the newark airport, laundry facility on site and free shuttle service

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry washer and dryer not working

laundry room needs more washers and dryers

rooms spacious, staff very friendly, kids loved the pool

free wifi.

pool was awesome!! kids loved it.

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

we were not told about the $100 pet cleaning fee at the time of booking which is ridiculous for a basic hotel

pool was awesome!! kids loved it.

people on our floor kids running the hallways and screaming from room to room

new, clean, spacious, many amenities like laundry

did not like that the laundry appliances were broken, but the staff quickly accommodated me

the airport shuttle, gym on-site, and laundry are also a plus

some bed sheets had holes and burns on them no plastic bag for laundry

i appreciated the self service laundry