my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

also,they say they have a laundry in the hotel

the guest laundry wasn t working

the laundry was broken the entire 3 weeks i was there .

unfriendly and rude eyefuls and a very very unwelcoming attitude i hated the way she interacts no laundry no

they should have laundry machines.

nice hotel rooms with laundry

laundry facility is good and economical

quite basic, cheap furniture, no restaurant, no breakfast, small gym

kitchen was disorganized, sloppy, and seemingly unclean

was told that the laundry attendants were not at work yet

good about of parking spots.

not being able to bring breakfast upstairs.

sausage links that are offered for breakfast are not cooked

no bed and breakfast

laundry machines were dirty

couple and kids in the hallway at 3:30 am

pool no microwave the bar was never open no restaurant only for free breakfast the jazzy did not

room is very clean and comfortable. free breakfast is really great

couple and kids in the hallway at 3:30 am

hotel is under construction so i did not get to use the gym, laundry or vending machines

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

if you would have airport transfer and laundry services, that would be great

of room-was small, room was not worth the price,tv didn t have a lot of channels, wifi was in and out, phone

need more parking

the had laundry facilities

it was nice to have laundry facilities at the hotel

i like the fact that the laundry room is available and very clean

laundry options offered onsite

customer service the outside seating the laundry and breakfast

hot breakfast, staff all very friendly and helpful

the room was okay wifi did not work at all stains on the sheets i wasn t comfortable

there's a gym, free breakfast 7am to 10pm and no smoking rule is enforced.

breakfast and staff!

the free wifi was wonderful to have

laundry facility was convenient

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

we ask to heat some food for our kids and the answer was the microwave is broken

there was no breakfast and the pool was not open, due to new jersey covid rules

super clean hotel and terrific rooms. breakfast was very nice.

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

not a lot of parking spots

wi fi / breakfast and speciallly staff

quiet and to go breakfast

only issue was with laundry not functioning.

room weren t clean as before, mold under soap dish in shower, wash my own towels problem with laundry,maybe

was not fancy but it's ok, room was very comfort and clean they have a laundry service and free

since we travelled from so far away it was great that there was laundry available to use

there was a smoke condition in the laundry room

there is a laundry room to wash and dry clothes

the breakfast was plentiful

the gym was fully stocked, the room was beautiful, and the staff was very helpful.

breakfast was good

free parking and clean room

the only positive to out stay was the early check in

i skipped the breakfast because i wanted to get an early train

clean room was spotless and had a poppin bar in the lobby.

breakfast was great! there was a good selection of food items and everything tasted good.

staff was on point with all questions and liked the bar scene.

there is no laundry room as stated in the on line description

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

free coffee, ice rooms with table and two chairs, desk and chair,, microwave and fridge, tv and wifi (2 beds

our spa tub room was completely renovated and we loved the fireplace and smart tv

it was very clean and the staff was very helpful it had ample parking , the bed was comfortable

facilities such as guest laundry and pool very welcomed

when we came down to check out guy states it s only him working and he was doing laundry

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

pool and gym were out of service

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

the laundry room was dirty

staten island needs more hotels like this one and the garden inn at the other end of the parking lot

breakfast was great. room was clean and accessible. area was close to my home.

laundry cart also parked infront of the room

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry

good gym

the bar could be open longer or offers of beer or wine.

soon as we walked into the main lobby it looked a bit messy , hallways had piles of dirty laundry and trash

many of the machines the the guest laundry were broken. staff unhelpful

clean quiet has a laundry available pretty good

smell of smoke. noise from neighbours upstairs on both nights. laundry had no washing powder.

we requested additional towels and they said no because their laundry was done weekly and they already gave us

we traveled with a pet and were do pleased that the place was so pet friendly and the pet fee was very reasonable

front desk staff, housekeeper and breakfast staff

the rooms and kitchen were very clean

tbh it was a good price, good clean room only thing i think could be improved was the breakfast options but

location was convenient. breakfast was offered. convenient parking.

the breakfast was awesome, the room was clean and smoke free

fast check inn and complimentary breakfast.

only issue was the fridge was not working properly in room 101 where my kids were that s all.

the room, staff and complimentary breakfast made it a very pleasant stay

we were put beside a party room that was sooo loud my kids couldn't hear tv

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

pool was great and location. most of staff was friendly

no breakfast. staff was awesome. took very good care of me

the pool and outside area were really nice, but it was raining during our stay unfortunately

were great hotel was really clean room and bar area and food was brilliant the only let down was

two pools !! great location and great staff!

beauty, pool , room , gym

its quiet, comfortable with indoor pool

parking was convenient and plentiful

was not informed that there was no food or room service available or restaurants open at the hotel when making

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

room was very comfortable, with separate areas. great for families with kids

everyone is helpful from maintenance and housekeeping to the front desk and kitchen

breakfast could have been better

pet friendly, which is important to us

the laundry facilities were not the greatest

had only one waffle maker and kids had to wait in q for long

is a sports pub across the small parking area in front of the hotel

there was ample parking and food options in the immediate area

like the fact that there were so many kids running around all hours of the night screaming on the top of their

the laundry situation that the two dryers do not work, affects the flow in the laundry room

has small kitchen space, full fridge, and on site laundry

have enough space and having a kitchen is a plus when you are staying a couple of days and have kids

be honest there wasn't much i liked i would never return the parking was terrible they only have one cart to

the breakfast was not so good you are lucky to get coffee

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

room service was fast and check out was at 12:00pm

the listing did not specify the gym is under construction.

i was plan to take kids to pool(with my thought that a 4-star hotel should have a good indoor pool)

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

we loved the kitchen and full fridge too

the breakfast was a great bonus, too

the breakfast

has a basketball court for the kids on site they loved the pool i loved the king size bed and the

they also have laundry facilities

always love and prefer embassy suits stay room size curtain styles kitchen counter couch setting of room breakfast

i like the the floor plan. a separate bedroom- enclosed. and a living room/ kitchen area

was breakfast in the morning

the location for both jersey gardens(2min walk) & newark airport (10min free shuttle)

safe in the room, tax on each item of food and laundry facility wasn't working

nice and cosy gym and warm

shuttle to the hotel took forever, and it was hard to figure out which shuttle it was

great shuttle service to the airport

clean and has a gym and pool

have laundry the front desks are good the location is conveniently close to the jersey garden mall where

the laundry room could have been better and the soda machines didn't work.

free breakfast, snack shack, free cookies! laundry facilities, free shuttle, nice design.

proximity to the airport and a simon mall - jersey gardens mall, the laundry room for guests , the breakfast

it had laundry facility

wish that laundry is in each floor.

the breakfast ...kindly provide some omlett for breakfast and a wider range of choices.

no pool rug coming apart small gym rude dtaff

the kitchenette saved us on money that we didn't know we would have to spend

the cleanliness of the room. location,staff, gym.

out of order dryers in laundry room

i found out it has a laundry facility as well

breakfast included and a laundry room

nice room love the kitchen

the only thing i did not like was the lack of breakfast. although the hotel did state they had

was able to use the laundry machine while i was here

when i got home, had to throw everything in the laundry because they smelled like the room

laundry is available but likely out of order

we walked down a flight of stairs and there was a breakfast area and a laundry room

the staff was friendly, the hotel was clean, and the was restaurant and bar at the hotel.

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

love that they have laundry area and has free shuttle to newark airport

also the amenities like the gym and laundry room where excellent

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

paying for laundry

and the laundry room

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

easy highway access well lighted parking

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

no laundry

no pool or laundry room to wash my clothes.

laundry facility not available

room was near the laundry and carts were parked in hallway which was kind of unsightly

we travel with a pet, and based on booking.com's say that it was

hotel location is close to the airport with shuttle service. excellent services

00, did not think that the value was met, at least the kids mentioned that fact

room service present even if it was charged.

the gym

more lights, no laundry service, very expensive vending machines

was no streaming option on the tv, no electrical outlets near the nightstand, no laundry, no pool

shuttle came came after 2 hours of waiting with kids and fam waiting on road till 11:30 pm

i was there with my wife and 2 kids super tired all i needed was just to get to the hotel

lobby and hallways were filthy, one of the vending machines and atm were broken, gym was closed

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

and very annoyed being that we were not able to sleep and we have a flight today with our little kids who also

was close to the airport and the gym was big and clean

filtered water and excellent room service

the gym was very well equipped and the pool was warm and nice for a relaxing swim

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

everyone was friendly and love the fact they were so pet friendly

order room service in the evening and the food was not very good.

the bed was comfortable, and the upgraded wifi worked great

everywhere the supervisor can't be inspecting each room properly and the room didn't have any laundry bags for

on site laundry.

laundry on site.

parking isn't a problem (consider that during my stay they had to re-do the parking and everyday

good option for staying with pets

furniture but clean the bed was hudge and really soft and comfortable, nice tv, wifi, access to laundry room

i liked how the parking was close to my room, beds were comfy, and a very clean room over all

parking is very easy due to a large lot

open parking in the center of the hotel made it a public event for people checking in as there were

when we arrived sunday afternoon there was a lot of activity around the motel/parking lot

i felt really uncomfortable like if i was sleeping on dirty laundry

very comfortable rooms. excellent food for breakfast. very clean rooms.

pool was not working which was a big negative for my kids

pool was not working which was a big negative for my kids

lady at the bar and the guy at the check-in have been amazing

hotel was clean. staff was nice, breakfast was good.

breakfast was decent

breakfast was great.

breakfast was phenomenal

staff is very nice, the breakfast is good and rooms are clean and comfortable.

we were relieved there were laundry facilities on site

laundry room

bit more variety and quality items for breakfast

breakfast was a nice plus

parking was difficult and at times fairly far to move luggage to and fro

location and the hotel shuttle will pick you up at the terminal so you do not have to go to on the train to p4

location is #1. also it was clean, shuttle driver was nice, the bar was open (though limited.)

location on airport, free airport shuttle, great gym, bar and food open until 1:00 am

would have liked a sauna , i did not use the gym , but a suana would have been nice after a long journey from

i ordered room service

their laundry dryer was bad and they helped dry my stuff

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

airport shuttle. self served laundry. buffet breakfast.

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

odd odor in room. almost like sour laundry

laundry was available for a small cost

location, laundry, gym i just want a swimming pool so it will be perfect.

wasn t informed of amenities such as laundry or vending machines, would have came in handy

i like the cleaniness, parking and atmosphere.

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

after asking for another room i was given one next to laundry facility (

also guest laundry was very handy

did my laundry, dryer did not work

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

machine should be close to guest laundry as we didn't know where to get soap

onsite laundry is a plus for guests staying for more than a couple of days

everything the place the pool the food very nice

nice gym

easy parking room comfortable good location of property

trash thrown in the parking lot by guest .. very disrespectful

location 10-minute walk to staten island ferry, and near small stores and laundry

there is free parking for 1 car right outside the front door

the b&b had free off-street parking

convenient location, easy parking, owner very friendly

wifi did not work on the top floor, but it wasn t really a big deal

laundry room needs more washers and dryers

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry washer and dryer not working

was great close to downtown newark the room was very clean an being i don't eat pork products the breakfast was

good breakfast and clean rooms with friendly staff. gave us early check in and a good room.

gym equipment was old, falling apart, pool closed

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

charged for pet not in booking

$100 pet fee for one night

we were not told about the $100 pet cleaning fee at the time of booking which is ridiculous for a basic hotel

the airport shuttle, gym on-site, and laundry are also a plus

did not like that the laundry appliances were broken, but the staff quickly accommodated me

new, clean, spacious, many amenities like laundry

think that laundry room need some work , there was only one washer n dryer working

the hotel had a guest laundry facility on site which was reasonably priced

they even had a laundry room, computer room, and special

laundry facilities available

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

guest laundry is well-priced and well-located

it also has a gym and laundry

someone used my token to do their laundry, and i wasn t so happy about it

not access wifi

no wifi, no breakfast. basic motel nothing special

- uber reach this place easy - have parking space available

the room i was originally assigned was completely trashed and even though it was non-smoking, it had obviously

laundry room was perfect.

free laundry excellent breakfast clean room

clean and quite place, good car parking, good laundry and gym.

i was impressed with the staff. the location was convenient. liked the gym

great pool and breakfast. bravo! loved it.

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

on the first floor depending on your upstairs neighbors can get a little noisy and the kids at breakfast were

side doors to the parking lot are supposed to be locked for security, but they don't close all the way

just wish we knew when booking so we could have prepared the kids

2000 dollars for a week i would expect better service also no laundry

so i had to take a round-trip uber for $20 to do my laundry at another location

shuttle service

excellent hotel ! great breakfast! free shuttle and free parking !

flexible check-in, 3 fast elevators, complementary h2o in gym

the laundry bag is as for plastict

no food available no pool no laundry service coffee maker dirty

shuttle was free and easy and the room was clean

the gym and the pool

the wifi situation was annoying and very inconvenient.

the laundry

fluctuating wifi service, roach in the bathroom, lack of laundry room amenities, not stocking vending machine,

laundry facility very useful

(laundry and work out room)

large room and bathroom.on site pharmacy, laundry room,restuarant and airport shuttle.

we had 6 large suitcases and 2 small kids, not a single person trying to assist with our bags, i actually called

the gym facility was good

sanitize probably after each person stay with that she doesn't want to stay there againud83dude12 wifi was

way too slow wifi

kids were so cray

ray put us into a room right next to the laundry which was extremely convenient due to our extended vacation

the room i was placed it, it was next to the laundry place and it was always hot.

it was a cheap and close place to allow you to drive to the city. free wifi.

parking was free which its not at lots of other places in the area

people screaming in the parking lot at 9:30 pm was only bettered by the man and woman screaming at each other

laundry facilities very convenient

they have a laundry for guests, it was clean too

the laundry facilities are clean and nice

also, there is a laundry room right next to the entrance

good snacks in the vending machine (loved they had gummy bears), laundry room was clean, and importantly the

several of the amenities were, including the laundry room were unavailable or out of order

peter at the front desk was exceptional

the wifi is really slow and there wasn t any hot water to take a shower.

wasn’t sure if breakfast was included and upon checking in it wasn’t mentioned

the room service was actually an outside delivery place that was not convenient and very expensive

laundry bin left in my room 2

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

i called in advance to ascertain whether there is a laundry service; i was told simply yes

last day we could not shower because there were no towels due to something going wrong in laundry

we couldn t get the shuttle to pick us up at the airport. we ended up taking an uber.

no change available at counter for the use of the dryer at laundry

i used the laundry facility ( two washers and two dryers)

the friendly staff, the comfy bed , laundry service and the breakfast

breakfast was good

you advertise pet friendly

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

i believe the towels in my room were folded without laundry

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

smells like weed always. toilet running tiny pillows broken laundry no amenities

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

available for laundry needs friendly

it was clean but laundry machine was not working so i spent 4 hours to just do it

i was able to do our laundry in the 2 washers & dryers they gad available

advertised free wifi but it actually wasn't free

were travelling with a service animal and found this pet friendly motel

no wifi. if i was staying there on business i would of had to pay to use it.

they don't give you wifi you have to pay

of on site laundry facilities, particularly as difficult to find locally without car

no in house laundry

we took laundry to front desk, as per instructions, and items were not even picked up from the hotel so not

there is no laundry service available

security staff and ladies at the laundry in the housekeeping area (was sent there to pick up the requested

no laundry room in hotel

the staff were not helpful your just told no even for the simple things as to where to do your laundry

declaring laundry or laundrymat was not availaible

no laundry facilities.

5 stars to laundry

member was following me around making it uncomfortable when i check in a request information for laundry

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

there is no microwave in the room and need to go to a different floor's laundry room for one

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

wifi access

laundry room requires quarters to use

the hotel has a gym (not used) and a pool, which was totally fine

soap was provided as bar soap rather than gel soap. that's the only part which is seen negative.

gym wasn't much. pool space could have used a hot tub too.

there is free parking on site