excellent laundry accessibility onsite

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

awesome location, pool and two hot tubs, good breakfast with good variety,staff was friendly and hot coffee

know in advance that it was a pet friendly hotel, just was taken it aback by seeing dogs

wifi did not work

perhaps from the laundry room

wish they had a place to print out something and a laundry

wifi was not in the room, only in the lobby. this was not specified in the ad.

the parking is hard there is not enough spots for the building

nice budget no smoking hotel. good breakfast. make your own waffles .

no chair in laundry room

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

room and everything in it smelled like dirty, sweaty laundry

laundry was not working, which is what i needed after several days traveling

laundry and spa was big plus

laundry on premises, ice, room had microwave/coffee area and mini fridge

breakfast was just ok, the guest laundry was not available, there were people drinking alcohol in the pool/indoor

the parking lot was icy so you have to be careful especially with young kids.

gym, indoor pool and 2 jacuzzis

parking limited on full nights especially with large construction vehicles

$15 to park in garage, $6 to do a load of laundry,

- walking distance to many activities but also property had pool, hot tub, rooftop restaurant with amazing lake

good breakfast, great hot tub and pool. comfortable and clean room with nice kitchen amenities

loved the breakfast. had a nice view of mountains and lake ! nice having a kitchen in room

was beautiful but the floor by the pool is very slippery and dangerous even if you re walking

of lake, breakfast, size and cleanliness of room, balcony, laundry facility, location (walking distance to many

location, laundry, hot tub.

small breakfast eating area for number of guests. some room fixtures need to be updated.

decent breakfast buffet

clean, they had lockers to store gear if you re going to the mountains to ski and continental breakfast was

coin machine for the laundry room was out of quarters; 2/3operating washers and only 1/3 functional dryer

the pool & hot tub did not work

a lot of lighting in the parking lot so it was a bit difficult to find the way out in the dark

iceno pool hot tubno phone no blow dryer no hand or body soapfirst roooms thermostat not working 2nd room

pool was green and unkept

it was nice to have guest laundry access although the machines were old and came close to damaging our clothing

facilities were shotty and out dated. the laundry equipment destroyed some of our clothes.

staff was helpful with laundry and bike storage

pet friendly

wifi did not work

trash, food dirty laundry

needs a laundry facility

no laundry facilities either

great breakfast served late. hotel being remodeled but still quiet . i had excellent sleep!

very grateful for it being pet friendly (grass area with trash can and poop bags too

the food was excellent, creative happy hour, impressive breakfast choices,

room to stay, comfortable beds, everything nicely decorated, helpful staff and really awesome breakfast

there s also a spa with massage services

there is a spa also on site with excellent massage therapist

happy hour and complimentary breakfast were wonderful! felt more like a bed & breakfast.

no laundry service.

not worth a room, especially one with patchy wifi and no ac

wifi was pretty weak from our room and it was meant for the entire hotel not room specific

if you have a pet coming with you, there is a $75 non-refundable pet

hotel is cozy, especially in the lobby with the large fireplace and comfy chairs

it was nice that there was a laundry area, but there was no soap or drier sheets in the sale dispenser so not

kids ski free

kids ski free was the best surprise

location was good. used the shuttle to the slopes

the hot tub is ok, but it is inside a building together with a pool and it can get pretty crowded

girls enjoyed the pool

we used the wood fireplace and it made the apartment even more cozy

great fireplace, nice rooms, easy access

unit 2103 was close to the pool building which was awesome

some essentials should you want to use the kitchen to cook

love keystone, love the room, love the pool and hot tubs.

the pool is outdoor but was heated and appreciated that it was open at all, and no difficult pre-

close to gondola, clean, add fans and humidifiers in every room, nice kitchen new appliances, gas fireplace was

pool area was awesome

beds were comfortable. fireplace was great!

they didn't explain the layout of the area we were staying at, what amenities we had, or even the wifi password

i like that it is tucked back in a more secluded area and the outdoor pool/facility was great!

had two vehicles and had to drive off sight to park the second car when there was plenty of parking at the

our friends parked in an overflow lot, so i had to shuttle them back and forth and got to enjoy the awful

is close to the orange route shuttle to keystone

underground parking, proximity to lift/gondola

unit was advertised as have laundry availability but manager had no clue and we finally gave up on the idea

but the internet wasn't working this time, i did not receive a packet explaining how to reserve pool time and

nice 1 bedroom with plenty of space and couches, fireplace

room was well appointed, comfortable bed, stocked kitchen

location, pool, kitchen

easy check-in at the 'main' building, covered parking under the building, a shuttle stop right in front

the kitchen was small but enough to keep cold food and grill if we wanted too

i loved the bike trail to dillon that goes along the creek and passes the golf course

nice kitchen

great location, and had a laundry

vending machine and coin changer for laundry was out of order

the staff were extremely helpful and there are laundry services which was a great addition

times over the phone, unfriendly, staff entered our room unannounced several times, hottub and spa very poor

the room was spacious, had a mini kitchen, comfortable bed, and the breakfast was good for us (good bagels,

supposed to have laundry facilities and they were nonexistent

found out after visiting the 5th floor, there was a self-serve laundry service that i wasn't aware of

room was clean and wifi easy to connect to

the free spa day was perfect for me and my girlfriend on our anniversary weekend

the red shuttle bus did come by saturday morning, close to on schedule, but it was very hard to walk to,

kids running up and down the halls and being loud in units nearby, late into the evening

size kitchen, had ski storage assigned to each unit, 3 minute walk to gondola, nice hot tub, free parking

apartment was great, roomy, with gas fireplace, view of the main street, full size kitchen, had ski storage

location right next to the gondola, a clean and comfortable condo, very convenient parking

the hot tub and spa area were great

we used the outdoor pool and hot tub each afternoon

zero warning on size and zero alternative to parking

left the tree lights on all night (by the pool) which was outside our room so made the room brighter at night

the balcony sort of overlooked a stream beyond the parking lot and was a pleasant place to relax after the

we used the outdoor pool and hot tub each afternoon after skiing - even in 10 degree weather was nice

really nice place. kitchen stocked really well.

the pool and hot tub were great! it was nice to have a kitchen.

the pool closing so early was the only thing that we were upset about

the pool and hot tub were great! it was nice to have a kitchen.

the listing mentioned a pool and hot tub but the pool was out of order

full kitchen with oven, microwave, full size fridge, dishwasher, coffee maker

pool was closed for 48 hours

lot of little issues - the water slide isn t slippery enough to slide down, the pool wasn t heated or if it

super clean, lavazza coffee in the kitchen, plenty of towels and

kitchen was well stocked and plenty of dishes/glasses for us all to use

ft from the discovery lift, but you definitely need to either drive to the lifts or catch the shuttle bus

the shuttle is on a relaxed schedule

the coin operated laundry was useful

charge an amenities fee of $45 which includes their outdoor hot tub and gym (neither of which i would use

we enjoyed the fireplace which was a brilliant addition

partial kitchen a pleasant surprise

loved the bed, loved the bedroom fireplace, loved the mountain view and tiny balcony

the on-site laundry facilities were also a nice amenity

outdoor pool we did not enjoy more because it was a little cold at the time we went in the afternoon

is not air conditioning, and the room location above the pool was too loud to open the slider overnight, so it

very large room with kitchen

-friendly helpful staff -great location -clean/comfortable rooms -nice hot tubs and heated pool, shared but

staff everywhere: desk, valet, housekeeping, kitchen/breakfast

convenience; size; pool; breakfast

the kitchen staff was so courteous and helpful

however, i was pleasantly surprised to find a waffle bar with fresh berries (the best i ever had), eggs, breads

best thing about staying at the austria haus was the breakfast and the staff and the pool/hot

kids wanted a pool

a latte machine opertional at breakfast nd serve good, german bread at the breakfast buffet

didn't have outdoor pool/hot tub.

there was a distracting sound in our room. the spa needs to be updated

european style breakfast was nice

lack of room service may be a negative for families with young children

outdoor pool and spa, great facilities in general

special thanks to matt for accommodating my kids

super fast room service

studio room was a nice size with full kitchen and murphy bed

coin operated laundry machine on site was convenient

the views were amazing, and the fireplace/sitting area in the room made for such a relaxing stay

we loved the location, the amenities, fireplace, food and the location, location, location.

pet friendly hotel is centrally located in the vail village just steps away from the main gondola,

the gas fireplace with a timer, and the balcony

i m always irritated to have to pay a resort fee when we did not partake of any spa or pool facilities

the frost bar has some food items and the drinks are always

pools too crowded - kids hours would be a good idea

nice location and game room for kids

one front desk person said maybe the room service wrote a tip in themselves

wait staff in bar was wonderful

when the room i was given had a fireplace i almost cried

hot chocolate and brownies by the pool, free coffee in the morning, attentive staff, spa facilities included ,

was a bit slow to react to housekeeping, concierge and room service calls; but otherwise, service was very good

for the price of the stay, breakfast could be included.

loved the 3 spas (2 outdoors/1 indoors) and the indoor/outdoor pool

my kids cleaned the pool themselves with the net

if you dont want to leave the hotel you can have a drink at the bar or dinner at the bully ranch

loved the spa facilities

if i wanted to head over to lionshead i could hop on a free shuttle bus to take me there

guest laundry was good. location was excellent. no air conditioning. clean but dated.

kids were allowed to run up and down the hallway screaming and dogs barking up and down the hallway

great staff, great location. great restaurants, too. parking was very convenient.

next to golf course

all the pets.

t be beat, pool was awesome, and the room was lovely - big, great bathtub, clean and modern

i wish there was a bar in the lobby

kids were everywhere, which means the area is safe, but it made things very loud at times

the room also had a gas fireplace, which would be a wonderful feature during the colder months

we loved the pool area and the access to epic discovery

ski butler room serviced daily free parking well stocked kitchen

fireplace would not start with switch

were not informed that room was pet friendly nor did i know i had to check my husband is allergic so suffered

beautiful condo with gas stone fireplace, nice kitchen, comfortable furniture, balcony

fantastic pool / hot tub setting

location for ski in and ski out very small spa and gym for size of property not enough dining options or apres

location for ski in and ski out very small spa and gym for size of property not enough dining options or apres

peak 8 is spotless, the fitness area, pool - everything is clean and beautiful

the pool is only available by appointment only

the hotel was very empty and they still gave us the wrong room and a room facing their parking lot

you do need reservations for the aquatic areas (to avoid crowds) so plan ahead, same with spa services (these

free parking

the spa was wonderful and the ski valets were the

free laundry machines, covered parking lot, great location and

free use of laundry and laundry powder supplied free of charge

laundry facilities, close to town, great kitchen, bedrooms spacious and bathrooms well equipped

our first time at mountain thunder, we will definitely ask for a room not beside the swimming pool

the kids swam

we had a premium room with a bedroom which would be great for families - especially having a full kitchen

our unit had 2 balconies with view of mountains and pool/spa area that people were actually using in the freezing

our unit had 2 balconies with view of mountains and pool/spa area that people were actually using in the freezing

nice little kitchenette in the room with coffee maker

site advised if we wanted anything we had to again travel 6 blocks to get: parking pass, towels, pool towels,

the kitchen is well equipped

never experienced this before as we have been coming to simba since or kids were little

the view was beautiful, and the kitchen was stocked well.

shuttle service to the slopes was super convenient and fast (less than 5 minutes to lionshead)

has a pool and hot tub and good kitchen supplies

nice laundry and staff had complimentary soap

times of covid- gym and sauna closed

the kitchen in the rooms was great

our room was a one bedroom and the kids on the sofa bed

location. comfortable room with complete kitchen. great game/spa and pool/hot tub area.

you would need in a room was in it, liked there was no carpet, pull out bed was comfortable, free laundry, within

down, drawer in kitchen completely missing, oven/stove had wood bannister on it- fire hazzard

fireplace

tile on the kitchen counter had come off and was not replaced, the bathroom ceiling was patched and yellow from

location, walkability, ease of access, balcony with good view, free garage parking.

your gear gym and amenities like hot tubs and trampoline exclusive perks of a member self service laundry

breakfast buffet free valet parking helpful concierge good free wifi real close to a ski

we needed a grab bar in the bath tub

there was a great gym and the onsen style hot tubs were heavenly

wished our room had a small kitchenette

free shuttle, free self parking, restaurant, outdoor firepits, heated pool, hot tubs, comfortable beds, gore

were kids running all over the place - small children who weren't always well behaved, and with parents

the gym while small, is well equipped and free to guests

the cookie decorating event was a big hit for my kids

the massage and spa were awesome too, and the outdoors hot tub is great at night :) the complementary shuttle

wasn't informed that the laundry bag on the porch was clean towels every day

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

laundry detergent, broken hairdryer, bedroom got really warm at night

parking in tight in this condo community

& upgrade to the next condo which was incredible updated with beautiful furnishings & renovated kitchen &

it s also great to have a full kitchen to prep stuff

the hot tub and pool were nice even being outdoors in the winter

the kitchen was well-stocked, and breakfast was thoughtfully set up

if you are skiing, there is a shuttle that drives you to the lifts which are only a few minutes away

wifi was not working, my tv was not working my whole stay

guest laundry available, pool, spa, games arcade, indoor mini- golf, restaurant on site with tasty food

having kitchen and living room area vs a hotel room also liked having laundry services large hot tub

amazing place to stay with our family - everyone from the young kids to teens and adults had a great time and

the pool, hot tubs & game room.

everything was great, with the exception of something set my wife and, along with our kids allergies

there were no pool towels, other guests indicated their rooms had look towels

kitchenette allowed us to do what we needed with food, especially during these covid times where we

free laundry facilities were an unexpected bonus

no charge guest laundry on each floor was very handy

hot tubs, heated outside pool and gym

my room was much larger than i expected and even had a kitchen & living room area

we were only there for 1 night but there was an excellent kitchen setup to use had we stayed longer

was clean and the kitchen had everything we needed

the kitchen had all the supplies we needed to cook

the location, how comfortable the home looked and was, and the kitchen appliances and dishes all being there

parking

kitchen lacked a cutting board

laundry facility in this hotel which is operated by payrange

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

wifi out for a long time, so couldn't park in the garage we paid for

great breakfast, great rooms.

the bed and the guest laundry

laundry only takes quarters and there was no change at the front desk, or at the bar and

bed and laundry

friendly staff from the check in desk, bar service and shuttle drivers

am rather upset about misinformation on pet fee

fitness center. hot tub was large and great!

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fireplace and spacious rooms.

lots of towels and pool towels provided