happy hour and complimentary breakfast were wonderful! felt more like a bed & breakfast.

happy hour ... so great breakfast... absolutely delicious

from the moment you walk in with spa music in the background

spa is onsite and has a 15% discount for inn guests

there s also a spa with massage services

no laundry service.

was very small, cleanliness was meh, had to pay extra for parking, no breakfast, no wifi, no hot tub as advertised

hotel is cozy, especially in the lobby with the large fireplace and comfy chairs

i was surprised to find the wifi was unsecure without a password

if you have a pet coming with you, there is a $75 non-refundable pet

staff was helpful with laundry and bike storage

it was nice to have guest laundry access although the machines were old and came close to damaging our clothing

facilities were shotty and out dated. the laundry equipment destroyed some of our clothes.

pool was out of service

close to ev charger and brewery

no laundry facilities either

trash, food dirty laundry

needs a laundry facility

great breakfast served late. hotel being remodeled but still quiet . i had excellent sleep!

the parking lot is also tight when there is snow present

coin machine for the laundry room was out of quarters; 2/3operating washers and only 1/3 functional dryer

pool is under renovation

the pool & hot tub did not work

a lot of lighting in the parking lot so it was a bit difficult to find the way out in the dark

bar, pool shut down

dryer was not working in laundry room

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

room and everything in it smelled like dirty, sweaty laundry

no chair in laundry room

laundry was not working, which is what i needed after several days traveling

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

excellent laundry accessibility onsite

the hot tubs inside and outside were great. also the swimming pool.

pool did not open until 10 a

double room family suite with bunk beds for the kids

perhaps from the laundry room

wish they had a place to print out something and a laundry

breakfast

wifi sucks, no free breakfasts

hadn't been vacuumed, there was pet hair on the bed covers

peak 8 is spotless, the fitness area, pool - everything is clean and beautiful

location for ski in and ski out very small spa and gym for size of property not enough dining options or apres

location for ski in and ski out very small spa and gym for size of property not enough dining options or apres

laundry on premises, ice, room had microwave/coffee area and mini fridge

breakfast was just ok, the guest laundry was not available, there were people drinking alcohol in the pool/indoor

very accommodating, friendly staff, nice pool, good breakfast

setup, pool, hot tub, and breakfast. staff great too!

the bed was comfortable, it s close to lots of shopping, the free wifi, fridge, microwave and parking was

location, laundry, hot tub.

of lake, breakfast, size and cleanliness of room, balcony, laundry facility, location (walking distance to many

impressed with this hotel's efforts to still provide the same level of service for a continental breakfast

and i like the breakfasts

excellent breakfast

the kitchen is very nice and the maids come a few times a day

property with underground parking

had problems using our key to access the garage parking

the room was great, the gas logs in the fireplace was a bonus, and we were on the side looking out at the

you do need reservations for the aquatic areas (to avoid crowds) so plan ahead, same with spa services (these

$15 to park in garage, $6 to do a load of laundry,

breakfast, hot tub, peloton and kitchen in room!

the view is amazing and the rooms are clean and comfy and big, ours had a table and small kitchen area that

breakfast was great.

new. little kitchen was well stocked and very user friendly

laundry facilities, close to town, great kitchen, bedrooms spacious and bathrooms well equipped

free use of laundry and laundry powder supplied free of charge

free laundry machines, covered parking lot, great location and

the inside parking was great for keeping the snow off the car and easy access to the room with the elevator

the pool has great lights in the evening

we were disappointed that the pool was closed and the hot tub was small and being utilized the times we tried

hair dryer broken, pool out of service due to maintenance, water being shut off in the entire building for

site advised if we wanted anything we had to again travel 6 blocks to get: parking pass, towels, pool towels,

we had a premium room with a bedroom which would be great for families - especially having a full kitchen

our unit had 2 balconies with view of mountains and pool/spa area that people were actually using in the freezing

nice laundry and staff had complimentary soap

we have never been at a hotel that allowed adults to hang out and watch the kids swim without actually being

hot tubs full of kids

the studio apartment style room was perfect. we greatly enjoyed the kitchen.

the pool and hot tub were closed for renovations. would have been nice to know before we booked.

your gear gym and amenities like hot tubs and trampoline exclusive perks of a member self service laundry

there was a great gym and the onsen style hot tubs were heavenly

property was great great location very clean friendly staff the gym was amazing for most hotels

is different for everyone but i got nervous about people drinking indoors at the bar near the lobby

gym

you would need in a room was in it, liked there was no carpet, pull out bed was comfortable, free laundry, within

location, walkability, ease of access, balcony with good view, free garage parking.

love kitchen in room

parking garage is very tight

no kindling for fireplace

guest laundry available, pool, spa, games arcade, indoor mini- golf, restaurant on site with tasty food

having kitchen and living room area vs a hotel room also liked having laundry services large hot tub

location and things for kids to do

la area de la pool el bar el edificio everything

beaver run with the entertainment available for kids (my son loved playing table tennis) and the pool and hot

the breakfast is basic and i did not check out the gym

pool area was great, the shuttle to the slopes worked excellent

specially if you are with kids

- the bar hardly ever open in the evenings

very good hotel, room clean, great breakfast and view from the pool was fantastic.

no charge guest laundry on each floor was very handy

free laundry facilities were an unexpected bonus

perhaps an indoor pool for colder weather would have been great

access to the pool and hot tub area is rather inconvenient

hot tubs, heated outside pool and gym

there were no pool towels, other guests indicated their rooms had look towels

kitchenette allowed us to do what we needed with food, especially during these covid times where we

great location, well stocked kitchen

kitchen and living area could use a spruce up

fireplace, garage, kitchen, sitting room

parking

the kitchen had all the supplies we needed to cook

unit 2103 was close to the pool building which was awesome

girls enjoyed the pool

great fireplace, nice rooms, easy access

we used the wood fireplace and it made the apartment even more cozy

couch sagging. sofa bed horrible. leaning to one side and very lumpy. fireplace did not work.

love keystone, love the room, love the pool and hot tubs.

3 bedroom, 2 bathroom condo with kitchen, dining, living areas, gas fireplace and washer/dryer

the lobby consist of a tv, pool table and a couch

the pool is outdoor but was heated and appreciated that it was open at all, and no difficult pre-

parking lot had not been plowed

t aware pool was closed mon-we d

our friends parked in an overflow lot, so i had to shuttle them back and forth and got to enjoy the awful

not enough kitchen items

nice room, good kitchenette, plenty of room to relax

is close to the orange route shuttle to keystone

it was nice that there was a laundry area, but there was no soap or drier sheets in the sale dispenser so not

parking garage ceiling super low

having a kitchen and full size fridge was nice

we requested 45 mins extension to feed kids

there were no kitchen towels so we wasted a lot of paper towels

underground parking, proximity to lift/gondola

easy check-in at the 'main' building, covered parking under the building, a shuttle stop right in front

the kitchen was small but enough to keep cold food and grill if we wanted too

i loved the bike trail to dillon that goes along the creek and passes the golf course

nice kitchen

unit was advertised as have laundry availability but manager had no clue and we finally gave up on the idea

nice 1 bedroom with plenty of space and couches, fireplace

outside parking is tough during winter if you are far

blankets, humidifier, kitchen supplies, full size shampoo, etc

comfy bed, great location, didnt need to leave the property, big horn bar has good happy hour

the staff were extremely helpful and there are laundry services which was a great addition

great location, and had a laundry

vending machine and coin changer for laundry was out of order

the kitchenette was nice except there was no task lighting so using the sink there meant you worked in

spa water was changed on second night, so was cold and unusable

supposed to have laundry facilities and they were nonexistent

found out after visiting the 5th floor, there was a self-serve laundry service that i wasn't aware of

location, facilities, hot tub and included breakfast

breakfast buffet was great.

i was able to get a beer from the bar from the staff

beautiful location, right next to the keystone slopes, and very nice pool with hot tub

the balcony sort of overlooked a stream beyond the parking lot and was a pleasant place to relax after the

left the tree lights on all night (by the pool) which was outside our room so made the room brighter at night

zero warning on size and zero alternative to parking

we used the outdoor pool and hot tub each afternoon after skiing - even in 10 degree weather was nice

the hot tub and spa area were great

size kitchen, had ski storage assigned to each unit, 3 minute walk to gondola, nice hot tub, free parking

apartment was great, roomy, with gas fireplace, view of the main street, full size kitchen, had ski storage

location right next to the gondola, a clean and comfortable condo, very convenient parking

apartment was great, roomy, with gas fireplace, view of the main street, full size kitchen, had ski storage

the pool and hot tub were great! it was nice to have a kitchen.

the pool and hot tub were great! it was nice to have a kitchen.

really nice place. kitchen stocked really well.

cons: lukewarm shower temp, finicky door lock, and kitchen faucet leaks if not jiggled right

the pool closing so early was the only thing that we were upset about

lot of little issues - the water slide isn t slippery enough to slide down, the pool wasn t heated or if it

full kitchen with oven, microwave, full size fridge, dishwasher, coffee maker

pool was closed for 48 hours

super clean, lavazza coffee in the kitchen, plenty of towels and

kitchen was well stocked and plenty of dishes/glasses for us all to use

ft from the discovery lift, but you definitely need to either drive to the lifts or catch the shuttle bus

the shuttle is on a relaxed schedule

the coin operated laundry was useful

the resort fee basically is for pool and internet wifi in the summer

kitchen should be better equipped, but for one night it was sufficient

loved the bed, loved the bedroom fireplace, loved the mountain view and tiny balcony

no pool, but the generously sized hot tub and outdoor patio adjacent to the hotel bar is a perfect way

the on-site laundry facilities were also a nice amenity

enjoyed the workout room and pool each day

the room was aptly furnished with plenty of sitting area and a small, well stocked kitchen

-friendly helpful staff -great location -clean/comfortable rooms -nice hot tubs and heated pool, shared but

kids were running above us

kids wanted a pool

they have a convenient breakfast included. they need to clean the microwave.

i wasn t crazy about the breakfast however i know that it s an authentic european breakfast.

didn't have outdoor pool/hot tub.

european style breakfast was nice

we enjoyed using the pool and hot tub in the evening, and were the only ones there (note, it was busier in the

the pool was wonderful for our kids

the room was beautiful and we loved the wood fireplace

i could have used a table with at least 1 chairfor room service

only prob was room service was arbitrarily cancelled for 1 morning due to lack of staff and one of the in house

also everything, what could be cleaned by the room service was clean, but the condition of the furniture, dirty

however, i was pleasantly surprised to find a waffle bar with fresh berries (the best i ever had), eggs, breads

we signed up for the hottub two nights and didn't use the fitness center but it looked nice although it was a

the gas fireplace whistled when it was turned on.

room service didn't give me fresh towels

coin operated laundry machine on site was convenient

was great, room was nice size, facilities such as pool and gym were good, nice touch with fresh cookies

the grab-n-go breakfast has many choices

breakfast not so good, but not much can be done

marjorie was sooooooo helpful getting us set up with a very necessary late check out

there is no free breakfast

luxury hotel with nice pool & other great amenities.

nice spa and hot tub too

the spa and store are high quality

there were room service difficulties one night, but the hotel sorted the problem asap

is perfect, the staff was friendly and accommodating, the restaurant was delicious, the facility pool and spa

delightful staff! great spa! delicious breakfast! kids picked out cute little gifts at check in.

everything. location, room, spa, pool, staff, restaurants

the in-room fireplace and friendly concierge were a cherry on top of this whole unforgettable experience

so room service was eaten on the 2x2 mini table in front of the couch after we cleared decorations off

the staff was warm and welcoming, the spa was incredible, and our room was perfect for us--and very relaxing

was a bit slow to react to housekeeping, concierge and room service calls; but otherwise, service was very good

very close walk to vail village and lionshead and a free shuttle bus also went back and forth

chalet facilities included were a real highlight as was the outdoor area of the hotel with heated pool, jacuzzis

hot chocolate and brownies by the pool, free coffee in the morning, attentive staff, spa facilities included ,

guest laundry was good. location was excellent. no air conditioning. clean but dated.

), long gym/pool/hot tub/sauna hours, pool-sized hot tub, good gym w/ newer equipment, free breakfast items

parking, great location, wonderful staff, very easy booking process

screen tv w/many channels coffee maker & refrigerator, cleanliness throughout the hotel, great bar and restaurants

the pictures showed a kitchen

reopened and were impressed by the cleanliness of the hotel and our beautiful room, scheduled pool visits and

concierge. pool / spa area. room service.

shuttle service made it super convenient to visit nearby vail village

only negative thing i would say is the pool area was very limited in seating

the pool and hot tubs were relaxing spots and excellent

there's a great pool that i wasn't even aware of when booking and was an amazing bonus

the pool doesn't open until 10.

ski valet was great clean room ...towels nice kitchen

location was best and nice pool and hot tub

to walk to gondola family friendly nice staff our condo had a full kitchen clean, updated

shuttle was great option

quality of the service could be improved: 1) adding free drinking water to the jacuzzi/swimming pool areas; 2)

wasn t able to grill. kitchen needed to be better equipped.

the kitchen is well equipped

this didn’t work as my kids didn’t want to sleep on a seperate floor in a new place so they all crammed on

front desk lazy and unprepared, waiters and bar tenders slow and nearly rude

however, during our visit, it was evident that some members of the room service staff were unwell, exhibiting

room service in the morning was super yummy. staff was friendly. great environment

was great, with a stream you could hear from the pool

is amazing, but at a $1000 a night the staff should be more accomodating, there should be 24 hour room service

laundry detergent, broken hairdryer, bedroom got really warm at night

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

wasn't informed that the laundry bag on the porch was clean towels every day

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

people staying in the condo building who had 15 kids with them and this group really hogged the pool and pool

laundry facility in this hotel which is operated by payrange

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

wifi out for a long time, so couldn't park in the garage we paid for

great breakfast, great rooms.

fireplace and spacious rooms.

lots of towels and pool towels provided

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fitness center. hot tub was large and great!

bed and laundry

laundry only takes quarters and there was no change at the front desk, or at the bar and

the bed and the guest laundry

$45 resort fee to use wifi for couple hours

my kids love it! best hotel ever.