to the airport, modern big rooms, friendly staff, laundry for free, free shuttle to the

i was impressed with the self serve laundry room

the people were friendly and the facility from the pool to the bed were great

the breakfast .

wifi did not work in the room

super friendly staff and delicious breakfast.

simple and basic just enough to rest well and have breakfast, business hotel basic definition.

first off, the wifi was complete garbage

was clean, comfy, very close to the airport, free wifi, continental breakfast & very reasonable price

breakfast not too great.

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

i wasnt able to have breakfast left early

everything! welcoming staff, cleanliness of facilities, ample rooms, delicious breakfast,

did not like the breakfast

love this place. feels homey. quiet. good location. great breakfast. nice staff.

pool water was very cold

great breakfast, close to airport, clean and comfortable. comfy bed.

we left before the breakfast was served, but there was fruit, yogurt, and coffee in the lobby

s close to the airport, all of the employees from the shuttle driver to the front desk to the breakfast

the place has a decent sized gym and a pool as well

the pool was amazing

spacious room, lovely grounds with a pool and large exercise room, tennis courts, restaurant and bar open for

wifi in room very poor

room service and decent restaurant open till late

in the rooms there was no phone signal, and barely had wifi as well - actually it was a communication faraday

i reserved the shuttle to the airport one day in advanced and when it was time it was not available

they advertised as having a shuttle to pick you up from the airport, but there is no shuttle.

even provided 5am private car free shuttle back to airport

free buffet style breakfast is fine, eggs, fresh fruit, yogurt, cereal, delicious mexican break (pan dulce)

shuttle from the airport

options for breakfast were not my favorite

breakfast was good and prepared on request in the morning

good breakfast!!

breakfast food was not replenished in timely manner

no slippers and there are not much choice for breakfast

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

really like all the design concept, the bed was soo comfortable and the summing pool water was good

cleanliness of swimming pool.

pet friendly facilities

we couldn't enjoy the pool but warm water during the breeze we had awesome

rooms with full kitchen, free to use grill and a nicht

clean great breakfast

am told i can t order from the kitchen until happy hour is over, but, on this last trip, the food was almost

the pool area was very clean

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

pool nice

the pool was not heated! :(

room very clean. breakfast expensive but excelent

the breakfast was good, the view for executive customers is great.

pool is not heated so it was unusable

comfortable bed and nice pool

pool closed every day @ 8 pm, a little early for us.

the rooftop bar n restaurant were great with a nice view

small gym next to the pool for your workout

morning shuttle was already booked by the time we checked in - it would've helped to know we needed to book

the pool and laundry was not open .

the pool and laundry was not open .

great beds, loved the indoor pool, great breakfast!

inside pool

very close to airport and excellent breakfast!

service at restaurant could be better, specially room service

swimming pool and spa are recommended

breakfast and lunch were ok but some effort to improve options at dinner would improve the overall

i did the reservation for two adults and two kids including breakfast

gave us an late check out so we could enjoy one more dip in the very nice hot springs poolud83dude00

tv dis not worked or wifi

room was huge, the pool area was really clean, this is a very smart hotel in a very nice building

the bed and the breakfast were excellent. the swimming pool too.

toilet and shower are sub-optimal and less convenient. the spa was not operating.

the spa was closed

traffic noise considering it's right next to the highway, though a little does come from the pool area

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

pool and the gym

centrally located and free parking. bad gps coordinates.

breakfast

personnel is very friendly and efficient. rooms are nea and clean. breakfast is delicious.

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

the pool was not heated. .big deal

amazing outdoor pool area

breakfast buffet was very good

no or poor wi-fi coverage in the garden around the pool

late entry to my room and no complimentary breakfast

breakfast was good

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a

is pet friendly

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a

they were nothing fancy but the kids liked to use them

the location and breakfast

wifi only reached the doorway of our bedroom!

t included), which lead to some small argumentation

all the members of the staff (reception, restaurant, pool, etc) were extremely helpful and

hotel is beautiful, it has a nice pool, rooms are clean and staff is friendly

limited parking when you

the construction is not attractive at all and the garden, common areas, corridors, stairs, parking lot are awful

uphill parking but was totally ok

the facade and exterior are beautiful and it's nice to dine by the pool.

i also enjoyed the delicious breakfast they provided

coffee machine in lobby, safe parking included, location

comfortable beds and good breakfast.

bad breakfast, useless wifi poor speed, not clean

breakfast with plastic dishes

did some laundry there with quick turnaround and reasonable cost

noisy at night because they do laundry at midnight

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious

fresh cooked breakfast everyday comes with the stay

big and clean room. huge bed. good wifi. nice location.

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

car can be parked on a parking spot next to the hotel and is free of charge, which is handy

the hotel has its own private parking lot and is 24hr video surveyed

has parking next to it

multiple communication is required to figure out available wifi.

large clean room, helpful staff, free parking, free breakfast

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

the bar closes too early.

you have to walk like 10 minutes to the car parking

wifi

parking is small.

room service cleaning hotel and location

great wifi and showers

parking available in the hotel

it wasn t for me calling about the parking i would probably be lost, however if there were to be signs pointing

but on that side the music from the bar across the street and the troubadours on the street under the balcony

but you are mere steps away from a really great coffee bar and only five minutes to plenty of restaurants

the room and pool area

it was clean and comfortable. good value. room service was good.

the restaurant and the bar from the hotel are old

the garden and pool are is great

bar is closed, and when we arrived restaurant was closed too

if you wanted room service you had to go to the restaurant to order and go back to your room

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

when we went down to the bar/restaurant, no one was there

smell of laundry detergent in the room, didn t go away during our 2 night stay

wifi code provided and the fan already installed, room was cleaned and comfortable.

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

the wifi was not good and there was no ac

internet connection, although it seemed we were connected to the hotel s wifi most of the time, but the signal

location it was good breakfast is a little poor

breakfast, location and room

was clean had plenty of seating for everyone at the breakfast

location is very convenient, great breakfast and service from the staff, room size is comfortable

all employees are nice. room is clean. parking is free. breakfast is good.

the second day they didn t give us towels because they have a problem with the laundry

very chean, very comfortable. has both air conditioning and heating. free parking.

wifi is very slow, couldn't work properly... but that's the only bad thing

parking in front with security

the wifi is pretty bad.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

the pool and the staff

did not look like the pictures, we were not told it was under construction. never saw the pool.

swiming pool

pool could've been cleaner, it was freezing outside at the time we visited the facility however the

the pool looked very nice and is a good size (it was cold and rainy when i was there)

wifi did not work one day we were there, was very spotty

wifi was bad.

kitchenette in our suite was not really a kitchenette, as the stove and oven do not work

good sized room, decent bathroom, good wifi

wifi is free and of good quality (except for the atrium area)

comfortable bed, great wifi, tv with english channels

don't recommend for children, in fact, it's adults only

amassing design of the hotel and view from the pool bar deck. great location.

this recently renovated private house has an ideal location, a fantastic view, a lovely swimming pool, two bars

the building is an exquisite amalgam of the old and the new, and the views over the city from pool deck, bar

had some laundry to do

water fountains on site for fresh filtered drinking water and the wifi is fast

service (house keeping and kitchen staff) were friendly and respectful

we had a beautiful suite room with a kitchenette, a sitting area and a little french balcony overlooking the

right in the middle of everything terrific breakfast will go back again, for

laundry shop nearby

breakfast offered in nearby hotel which food has plenty choice and service is great

wifi signal very good

the beds, breakfast, and location are great!!

breakfast was at another location not this hotel but walk was short

cost, friendly staff and 24 hour room service

music from the bar was unbearably loud on a saturday night and went on to past 1am.

irregular wifi connection in my room. great signal at the lobby and restaurant

the best part by far was the bar staff in the speakeasy-esque bar downstairs

the bar and street are very loud at night

wifi working in room would have helped me alot.

big, clean rooms, comfy beds and good breakfast

great location, friendly staff, clean, comfortable bed, strong wifi, nice hot shower and more.

the breakfast was very good

also, the breakfast was very much appreciated and a definite bonus if you chose this option

room was close to laundry smelt laundry oder till evening

poor wifi

the noise from a bar/ night club across the street was unbearable until 3 am

there is a bar infront and many drunk people speaking outside the room

had to call room service

the wifi doesn t work most of the time

the hotel has lots of amenities including a pool and a bar by the pool

the pool was tiny and should bot be called swimming pool

the wifi was also very slow, it was a bit annoying

coffee maker not working, and had to get helped with wifi

wifi is very slow, no heather and ac.

small television they only served breakfast on weekends at 80 the stairs were a bit challenging

breakfast was also good

elevator, breakfast could have been better but would defiantly stay here again

wifi not available in the room - although excellent in the common areas!

only issue for me was the wifi going out

no wifi, no ac. everywhere in centro you will hear cars and church bells.

rooms are very small, had no wifi

wifi

wifi was horrible, i could only connect to the hotel wifi while standing next to the door of my

noise, a lot of noise between the rooms all day and all night, and also would be nice to have laundry room

they have plenty of parking options

pet friendly and staff extremely friendly even in the restaurant

parking lot small

breakfast is fabulous!

no swimming pool.

location, rooftop bar and lounge

bar / restaurant was super slow

but i didn't miss it since the bar staff downstairs was happy to provide me ice

breakfast was disappointing. choose to breakfast elsewhere the second morning.

breakfast was complimentary and very yummy

the location is excellent, their breakfast is very good. definitely will stay there again.

breakfast. eggs carelessly cooked.

2) the building was beautiful 3) the staff were very helpful, helping me with calling a taxi and laundry etc 4

wonderful staff, very good food in the restaurant, secure parking and quiet

the room include the parking and in 10 min walking you are in the city center

the parking, the view from the balcony, the patio.

i don t know why kids breakfast is not included

of course they offer daily yoga and even had a small gym

beautifully maintained property and gardens with amazing views, great pool and jacuzzi, tennis court, amazing

like the swimming pool could use some repair, but otherwise my kids enjoyed the pool and the temperature was

amazing view from our room. pool was super clean.

like the swimming pool could use some repair, but otherwise my kids enjoyed the pool and the temperature was

bar is awesome, i don't know why there weren't more people up there at night

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

a pool or jacuzzi within the property would have been nice to enjoy.

gym facilities need improvement. limited equipment and the cycling bike was broken.

rooftop bar with stunning vistas

we looked at laundry and an alley

i could also park my motorcycle in there secure parking right under the hotel which is hard to find in guanajuato

the breakfast was very good and being able to sit outside in garden area.

i asked to skip room service cleaning and placed the decline card on the door and they still came into the room

it was raining so hard and not knowing the area could not find the parking garage there wasn t enough