the wifi is adequate, don t expect to stream netflix but surfing was fine

dirty pool

was able to get a nice little workout in the gym

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

room service could be better

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn

no hot tub near the pool or anywhere

comfortable bed, pool, free water and beer, premium movies for evenings tv watch in bed, free parking, great

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

spa and pool are outstanding

poor wifi

the property was in a good location, the wifi was good.

the laundry room came really handy. the room was clean and staff was friendly.

wifi was not very fast

the pool was very cold water

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

cable to make the connection to the web and the tv was not a smart tv to be able to connect by wifi

laundry service destroyed my taylor made shirt, they burned it with the iron

s great hotel with all the amenities you need when traveling gym, pool, restaurant, breakfast included

the pool and gym 24/7 also didnt know breakfast was included and its buffet

pool & gym facility was nice

the breakfast is descent, the parking is very spacious

wifi is not working at all

breakfast was very basic but the serves were pleasant & do their best

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

wifi was almost non-existent in our room during some parts of the day

room was clean and parking facility allright

underground parking space had water leakages and was filled with mud.

poliforum, zona piel) value for the money delicious coffee included in the breakfast

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast was limited

not enough staff to take care of the front desk and take care of the parking

it would be nice to also have a small bar in lobby area

not the great maintenance (bad carpet in hallways and holes in the room) the parking was difficult and minimal

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

of peephole on the room door, the odd parking card, separate from the room key, and the lack luster water pressure

we loved the included continental breakfast.

breakfast was excellent; the free continental option is more than sufficient, but there is an

it smelled amazing, the wifi was fast, and they had good tv options

com for the full breakfast

each morning we had a lovely breakfast in the courtyard

wifi was strong even in the room

had a kitchen with a fridge etc

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

the hotel has it's own parking lot, though they park the car for you (you don't get to keep your keys)

bed, parking

beautiful pool, comfortable lounge chairs

decorated lobby and reception area in general, good location, valet parking included without extra cost

breakfast area is too small.

good parking

free breakfast is always nice

i didn't eat breakfast

breakfast options were great,. a few things changed daily.

replacing shower heads is inexpensive provide a small simple map to find parking lot

the hotel, restaurant and bar looks verry luxurys

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

rooms are large, clean and comfortable with great wifi

within all shops and eateries. great location in downtown. we appreciated the free parking.

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

the pool was disgusting! super dirty.

room was clean, perfect location, the gym is equipped with lots of machines

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

felt they overcharged us for our laundry service there

the pool area could be bigger, but it depends of your purpose of your stay.

i will add the breakfast was great, and the bar in the lobby was a great place to wind down or wind up for that

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

room service had really good options and the buffet it is great.

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds

located in the city centre with free valet parking for guests

valet parking was nice to have

was amazong, super nice hotel with parking and wonderful staff

location, value for money; underground parking; comfortable beds and spacious room

fitness center, add some a/c or at least fans

fitness center can be better with some arrangements

no elevator from parking lot to lobby

location, facilities, check in/out and free parking.

the breakfast was meager, just toast and some fruit

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare

staff, and continental breakfast was as expected

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

location of the hotel was actually great, the continental breakfast was really good

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

parking avaliable / eggs from the breakfast.

free parking

the best wifi ud83dude0d

good location and parking for motorcycle

location. staff. hot water. stable wifi.

laundry service ruin my jeans

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

breakfast - very small and not much choice

room service, comfy room

was no water, no electricity , no wifi

no sign of hot water when we went to shower, wifi wasn t very good or strong

i don t think anyone has ever asked for room service there

the pool was amazing and clean

excellent breakfast, comfortably beds and pillows

also pretty decent buffet for adults and kids eat for free

room service was good and well served

great location. easy and secure parking. friendly staff.

washer and dryer breakfast

cozy, nice and clean. breakfast good

just the beans at breakfast, they can be better

wifi quality and the breakfast could be better

the room was clean. breakfast pretty good.

pool, bar, staff

staff is really kind and helpful and every year i see the same people at the restaurant and the bar and they

the swimming pool area is really nice and the gym is also a highlight of the hotel

the pool is heated, the breakfast buffet has everything you need

had to request toiletries several times after each room service

breakfast could be more varied

great parking, great pool and rooftop bar

there was parking included in the accommodations we paid for along with breakfast

there was parking included in the accommodations we paid for along with breakfast

the gym facility, not enough equipment

the gym was not well ventilated.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the clenest of the hotel-room- gym, the staff attention and amability

asking for towels for the pool area and the shampoo bins of the bathrooms was empty

gym needs more equipment. ice machine needs to be in a floor available for everyone.

gym

the gym needs more ventilation and equipment

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

there was no kitchenette, even though it was listed as a room feature

not confortable but the worst thing is they have a bar with loud music all night impossible to

noise, a lot of noise between the rooms all day and all night, and also would be nice to have laundry room

breakfast is fabulous

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the

breakfast is fabulous!

location breakfast

the breakfast was not incluided

localization and breakfast buffet.

location, room size and amenities exceeded my expectations. breakfast was delicious.

the small pool was great for my kids

decent breakfast, comfortable rooms, clean.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

was clean had plenty of seating for everyone at the breakfast

all employees are nice. room is clean. parking is free. breakfast is good.

all employees are nice. room is clean. parking is free. breakfast is good.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

central location, fair price, included continental breakfast.

location, included breakfast

coffee machine in lobby, safe parking included, location

bad wifi and clean

wifi was terrible

location, breakfast and gym

the rooms were great, and the view from the terrace overlooking the pool area was gorgeous the water was

location, breakfast and gym

pool was great! bed and pillows were so comfortable.

restaurant , room service and pool on the

the breakfast was amazing. one of the best i have ever had in a hotel.

loved the pool and gym facilities

beautiful modern hotel with large rooms and all amenities. excellent breakfast buffette!

loved the pool and gym facilities

is my 4th time staying in this hotel breakfast is great and above all it is clean place

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

the pool was lovely. the room designs are perfect for families

wifi speed was alright, could be improved, but not too bad

nice swimming pool and big rooms;

the suites are really comfortable and the kitchen is a plus

breakfast not so good

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

far from airport swimming pool heating only friday thru sunday and way too hot

parking lot is a mess, dirty and full of old funriture

the pool must be biggger

looked dirty, te pool was a bit disgusting

breakfast was excellent! modern hotel and very accessible.

tv dis not worked or wifi

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

the pool was cold and dirty.

pool seemed a bit dirty

they gave us an late check out so we could enjoy one more dip in the very nice hot springs pool

swimming pool and spa are recommended

gave us an late check out so we could enjoy one more dip in the very nice hot springs poolud83dude00

swimming pool and spa are recommended

service at restaurant could be better, specially room service

the pool area was very clean

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

asking for towels to shower and mosquitoes inside the breakfast area.

may be change breakfast menu more variety

we couldn't enjoy the pool but warm water during the breeze we had awesome

parking

arrival, it was a late check in and we were super hungry, and since nothing around was open, the kitchen manager

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

cleanliness of swimming pool.

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

really like all the design concept, the bed was soo comfortable and the summing pool water was good

good breakfast!!

front desk staff was just ok, gym

options for breakfast were not my favorite

whisked away, drinks mixed (he makes an excellent g&t), snacks provided without being asked, breakfast to order

breakfast was good and prepared on request in the morning

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

the breakfast buffet is great and delicious and the rooms are super clean

facility, the pool is just what you need to have a good time, the gym has enough privacy and the seats near of

room had a nice kitchen and everything you

did not like the breakfast

i was impressed with the self serve laundry room

to the airport, modern big rooms, friendly staff, laundry for free, free shuttle to the

area outside pool was nice to relax in

the breakfast is good and the room was very comfortable with strong wifi and cable with cnn

gym was advertised as much better than it is, which is basically a small room with 3 or 4 aerobic