the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

if you wanted room service you had to go to the restaurant to order and go back to your room

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

music from the bar was unbearably loud on a saturday night and went on to past 1am.

the bar and street are very loud at night

cost, friendly staff and 24 hour room service

the best part by far was the bar staff in the speakeasy-esque bar downstairs

irregular wifi connection in my room. great signal at the lobby and restaurant

smell of laundry detergent in the room, didn t go away during our 2 night stay

very good location, beautiful hotel, good wifi and tv, helpful staff

spend 8 days on the hotel and we never had wifi we had to go to the lobby to get a very weak connection

the wifi was not good and there was no ac

wifi is not super stable and kind of slow but is acceptable

laundry shop nearby

the wifi was inconsistent. there is no refrigerator in the room.

i was a bit disappointed with the breakfast but everything else was perfect.

2nd floor room, all staff, breakfast great, assistance in cell phone use, directions to everywhere

breakfast was at another location not this hotel but walk was short

had some laundry to do

delicious and filling breakfast

maybe a little bit of more variety for breakfast would be nice.

the kitchenette was lovely equipped with microwave and fridge, but without a single plate or piece of

my room was close to the kitchen so in the morning i was woken up a little earlier than i had hoped

room was close to laundry smelt laundry oder till evening

slow wifi

poor wifi

did like because is pet friendly and is in the best location

dont have ac nor room service (restaurant is right downstairs) but over all everything else is great about this

great location, spacious rooms, wifi and ac worked great.

the breakfast was decent. the sweet bread was not fresh. the location was great!

wifi good too

big, clean rooms, comfy beds and good breakfast

also, the breakfast was very much appreciated and a definite bonus if you chose this option

great, lively location. bar downstairs was also very good (service, quality of cocktails)

breakfast was complimentary and very yummy

location breakfast room with balcony

tapas bar next door has a lot of mariachis and norteno groups patrons will hire so the music is about

the room was perfect, free breakfast delicious and the location of the hotel was the best

it had an ideal location, friendly staff, pleasant small pool and great room air conditioning.

the bed sheets looked dirty, wifi sucked, the tv didn t really work

it has a lit of stairs and wifi doesnt work at times

hotel has a small pool and jacuzzi

next door bar played loud music till after 4am

the breakfast is so good with fresh fruit

did not like that the charge a ridiculous amount for pets

excellent value, faultless, good breakfast included with additional options

wifi is very slow, no heather and ac.

they serve continental breakfast and staff a very friendly

absolutely pet-friendly!

was great but the hotel can improve on what they have at the gym, maybe have a treadmill instead of the bike

gym facilities need improvement. limited equipment and the cycling bike was broken.

bar is awesome, i don't know why there weren't more people up there at night

it would have been nice to have a bar available in the hotel before 6:00pm.

only issue for me was the wifi going out

rooms are very small, had no wifi

wifi was horrible, i could only connect to the hotel wifi while standing next to the door of my

wifi

steep stairs and no elevator to upper floors or rooftop deck. wifi connection didn t work.

the sky bar and the pool . super ! rooms are big , comfortable and clean

the building is an exquisite amalgam of the old and the new, and the views over the city from pool deck, bar

comfortable bed, great wifi, tv with english channels

t]the reception staff, the wait staff at the restaurants and bars, and the women who cleaned our rooms all made

drinks at the rooftop bar always on point

the gas stove top burners were disconnected-security reasons---then remove them--no need for a kitchen without

in two-bedroom suite with kitchen, dining and living area

good sized room, decent bathroom, good wifi

wifi did not work one day we were there, was very spotty

wifi was not strong in our room, and part of our space was taken up with a kitchen that had no

no swimming pool.

location, rooftop bar and lounge

bar / restaurant was super slow

we looked at laundry and an alley

it was raining so hard and not knowing the area could not find the parking garage there wasn t enough

i did not like it and they gave a corner room with a bad view because the room service took more than 3pm to

an unexpected plus. not the usual continental breakfast.

back bar was comfortable and excellent staff and drinks

they even designed an internal parking patio, which is rare in guanajuato

near city center nice view from certain rooms private parking

restaurant only open for breakfast and i dont think the bar was ever open.

perfect location free parking unique and beautiful decoration

1. wifi 2. wifi 3. wifi poor access was frustrating.

they put us betweent the laundry room and break area for the employees

despite having multiple wifi names, not a one of them worked, even after using the passwords over and over

wifi in room was useless, extremely slow and often couldn't connect

lastly the wifi was basically non-existent

also, wifi service is awful it keeps cutting off

wifi in our room only able to catch in lobby

noisy at night because they do laundry at midnight

did some laundry there with quick turnaround and reasonable cost

location. friendly staff clean very delicious breakfast.

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

reservation included breakfast

parking option is fantastic. the view is just incredible.

the wifi is very weak and the safe in our room was not available

wifi was slow, broke down and pretty much non-existent

parking spot entrance a bit uncomfortable but

i booked this location as i needed parking

we lined the service, the breakfast and the spa

have a few negative things to say about the hotel spa casa del sol

i had an excellent experience in this hotel; my only small complaint is about the breakfast

wifi was horrible, we didn t had service at all.

breakfast was wonderful

bed was very comfortable and wifi was excellent

good wifi and netflix

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

wifi was a bit sketchy.

no wifi whatsoever. they couldn t give us the right password.

no wifi at all even though it was promised

wifi and the breakfast was cooked well but the accompanying buffet items were not very appealing

big and clean room. huge bed. good wifi. nice location.

2) the building was beautiful 3) the staff were very helpful, helping me with calling a taxi and laundry etc 4

the pool is nice and clean but it is cold so it's useless except during a lot of heat

then to get to el centro, a 1 minute drive to secure parking , then the funicular to the center of town

wonderful staff, very good food in the restaurant, secure parking and quiet

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on

and some salt-pepper-oil supply would be a great compliment to a well equipped kitchenette

beautiful house , parking,owner very kind and speaking english rare in mexico.

parking situation

i loved having a small complete kitchen

there is a rooftop terrace overlooking the city, and the wifi was strong and consistent

the facade and exterior are beautiful and it's nice to dine by the pool.

was really helpful, excellent location, and tasty breakfast

the breakfast was copious and good

the hotel has its own private parking lot and is 24hr video surveyed

good restaurant. wifi worked well. the room was clean and comfortable.

breakfast is excellent - american and mexican options both

the bed was comfortable and the breakfast delicious

had a view of the pool, which was fine, especially when things did not get started until 10am and closed down

the location and that the bar is close and also that you can t bring alcohol from outside

the breakfast was exceptional with good quality, healthy choices and ample amount

no available wifi

the room was cleaned daily which was nice and laundry was available for an extra charge

lovely outdoor space, adequate parking, animals allowed, good wifi, etc

but the trade-off is great parking availability and that was well worth it

location , the home, the appearance, the details, furniture, library, kitchen was beautiful

lovely outdoor space, adequate parking, animals allowed, good wifi, etc

limited parking when you

the construction is not attractive at all and the garden, common areas, corridors, stairs, parking lot are awful

uphill parking but was totally ok

were not warned in advance of the extremely steep driveway and the need to walk up it after parking the car in

no problem with wifi, worked well

lots of mexican details, very bright personal atention at all times great for parking car, outdoors near to

they have secure parking for cars or motorbikes

the free onsite parking was a blessing in a city where parking is difficult and expensive

terrible wifi. assistance and housekeeping in the spa area could be improved.

lovely luxury, beautiful rooms and grounds, deep warm pool, great food, quiet nights sleep & the service

gym could use a little work.

quiet and beautifull hotel. very nice and relaxing spa area and pool

=> we were offered the room 105 in replacement and when we moved in a familly with kids just arrived in the

rooms without windows, horrible breakfast, pool not heated and ice cold, parking not on premises as advertised

staff don t speak english no wifi in room very far from zocalo/ centre

the exterior, the grounds, and the pool were very nice.

no wifi in the rooms, no breakfast included.

the pool

food is good except no order was ever right both dining in and room service, i

room service takes too long, food is really plain no flavor not good at all i personally was

room service could be improved immensely

the restaurant and the bar from the hotel are old

the swimming pool was great

t included), which lead to some small argumentation

no wifi

i had to go up one floor and down 3 floors to the front desk to ask for the wifi again only that it did not

all the members of the staff (reception, restaurant, pool, etc) were extremely helpful and

wifi only reached the doorway of our bedroom!

the wifi works well

the terrace, the breakfast, the decoration, the family run business.

we enjoyed very good traditional breakfast

stuff (they even took me to the bus station as the guy was on this direction) and awesome breakfast

nice breakfast on the terras with a view on the city

the pool and the staff

did not look like the pictures, we were not told it was under construction. never saw the pool.

swiming pool

pool could've been cleaner, it was freezing outside at the time we visited the facility however the

the pool looked very nice and is a good size (it was cold and rainy when i was there)

strong wifi

the wifi was the best amongst all the hotels i have been to in mexico

parking situation is difficult sometimes

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and

the second day they didn t give us towels because they have a problem with the laundry

they provided parking in front of the hotel which i appreciated

gym was non-functioning. what little equipment was mostly broken.

parking in front with security

very chean, very comfortable. has both air conditioning and heating. free parking.

you can even store and heat up food in the kitchen as needed

the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the

excellent breakfast

we enjoyed the daily breakfast and the pool

amazing breakfast at the property, friendly staff, amazing view, wonderfull garden, everything amazing

we didn't like that the breakfast wasn't included.

very nice swimming pool beds ok bathroom mostly ok restaurant ok

breakfast at a reasonable price

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

i would have liked to include breakfast

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

breakfast is good and tasty

we needed a crib and they provided one. wonderful breakfast!

pool and the gym

pool and the gym

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool

traffic noise considering it's right next to the highway, though a little does come from the pool area

also, room service is only available during their restaurant hours

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

the spa was closed

swimming pool huge and warm

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a