rooftop pool

wifi needs some improvements, 5ghz wifi access points should be installed to more thoroughly to

near bus station and easy to find taxis nearby to airport decent wifi good shower fairly clean and

so your kids can sleep with power in and air condition running and ablility to lock the doors to keep mom

wifi not working, any place in this hotel

cleaning solutions and the laundry detergent had a lot of fragrance in them

hotel was very clean, the staff were friendly, and the room was large, had a little kitchen and was very

-wifi signal is weak and intermittent; the wifi codes in the room don t work, and you need to get

equipped room and kitchenette

flight of stairs to get to the 2nd floor room, and intermittent wifi

the wifi wasn't what it should have been so they had to put the router in my room as i work from home

wifi worked well

the price was high for this level of accommodation weak wifi

wifi working but not very good

wifi not so good

lobby staff not helpfull, rude pool super dirty

pool and internet were not working

too noisy and wifi was not really working at all.

coffee in am, pool is the size of a bathtub

the small pool was drained. noisy location.

nice pool with towels available

also very much appreciated the gym on the third floor - cheers

service, size of the room, swimming pool, pet friendly

quiet, staff spoke some english, had a nice pool, staff was really nice good location close to crecucita and

facility seemed slightly older but was well cared for and clean, with good wifi and hot water

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

also used their laundry service they recommended with no issues at all

by the pool is incredible

no fridge in the room ,pool was not clean as in could not swim in it.

pool area, hotel located near beach and supermarket

by families with screaming little kids, staff nowhere near as friendly as other mx hotels, mechanical problems

morning they played music at the pool very loud at 8:00 am

the wifi in the hotel was good but our room did not have strong or consistent wifi

noisy, lots of kids. tiny balcony, terrible view

only thing i can say i didn't like is that the pool needs a little touch-up

pool is nice. could be cleaner.

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

additionally the hotel was very loud from road noise and pool goers

the restaurant and bar staff change the tv to english music when they can without being asked

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

i only ate breakfast once, and it was awful. bar service could be improved.

no toaster on the morning buffet no cleaners for gym equipment

the performers take time to have breakfast with the guests and tell you about their shows and careers

was missing more options for kids for the dinner portion

staff were so amazing -friendly & fantastic with the kids

the breakfast menu was great, especially the sopes de chapulines

breakfast and pool area are great. easy walk to town.

breakfast and pool area are great. easy walk to town.

know most people don't come for the wifi

we had the breakfast buffets, poolside lunches, sit down fine dinning on their front patio area

was a relaxing place to stay (lots of families with young kids and karaoke or other events at the bar downstairs

in the room 401 we don t have signal or wifi

clean room! nice breakfast friendly staff

was pretty good for the price, beach club was nice, nice beach as well and decent enough pool

swimming pool

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

laundry was done perfectly in just 5 hours

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

underground parking was included

was expected the breakfast to be included and it wasn t for i don t know what reason when i made reservation

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

finally, the wifi was intermittent, one day off for most of the day

the reception clerk helped me find, and move to another room after i realized my room had a poor wifi reception

breakfast wasn't something i tried as i am a vegetarian and there was a heavy meat smell that did

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

wifi not always good, would stop periodically.

good location, nice pool. super clean. good value for the area.

wifi would be intermittent, and no appliances - no kettle/utensils/fridge for quick convenience.

staff was extra accommodating in letting us spend some extra time by the pool while we waited for our friends

towels got some of that mud and we were charged $200 pesos per piece because they send it to a laundry mat and

the front desk staff was helpful, and the laundry service was prompt and inexpensive

some people want to rest, specially with small kids

breakfast was great

the juice is not included in the breakfast

room service needs a bigger menu selection & a small fridge in the room would be fantastic.

the wifi

also, all the appliances in the kitchenette area were unplugged and looked like they hadn't been used in awhile

in other hotels in the area, it's common for stuff to be broken (a/c, phone, lights, wifi, etc)

breakfast included but when i received my sumary it said the breakfast was not included for kids, i had to pay

let us have a very early occupancy time and a late check out as well

the kids' pool there is a cute giant mushroom as a water park

the bar fridge was locked so we couldn t even keep our water or other beverages cold

this is the kind of place that young kids might enjoy but young adults traveling should keep

rough to swim, so the pool is a nice option, its not deep and half of it is shallow for little kids

the wifi was extremely slow. needs to be upgraded.

all of the rooms were centered around the courtyard pool so it was quite noisy

wouldn't use the pool for fear of something from the construction sight following on top of you

only problem was the construction going on with construction workers right over the pool area

construction and noise next to the pool area

it didn't have mini fridge like i was hoping and the laundry service wasn't available

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

they had no drawers to put clothes, the gym completely outdated and not good ventilation

gave us water bottles but it would be better to have a filtered water dispenser - at least in the gym and the

great breakfast!

we had one of the suites with the private pool

we loved having our own pool in our room

pool was clean

and inconsistent wifi -quiet and lacking atmosphere -no on site fitness centre & wellness facilities are

the laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still

the snack bar offered 3 items, hamburger, hotdog or tortilla chips didn t bother with reserving the a la

the buffett breakfast was rough minimal options no fresh eggs all in pans

we also felt accosted when we just wanted peace and quiet when sitting in chairs out off pool deck

the pool was great.

access for the public is blocked by wall to wall all inclusive resorts and golf course

great location, stuff was friendly great price and breakfast included

breakfast is quite good and satisfying

good facilities and pool, breakfasts could be better

the pool, breakfast

have enjoyed the people that served and assisted me on my week stay at the barcelona

attention, the food the activities and facilities like the gym and pool, the food is excellent at least from my

beach amazing - some days seas a little rough - watch young kids (under 6 or non-swimmers) at the beach

the swimming pools were all rather shallow. had to get to the beach super early to claim a spot.

the swim up bar and waiters were really nice to have

the pool is dirty and cannot be used

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

the room was located 900 m distance and about 100 m altitude from reception and car parking, but transfer in

pool the best for us), sailboat and kayak, easy to get taxis and close to town, fabulous huge gym, great dj

activities galore, full size gym with fantastic air conditioning, 6 or 8 full size tennis and pickle ball courts

spa and hydrotherapy were amazing

limited staff, one waiter at the beach/pool for more than 20 parties.

the beach front bar is amazing and the waiter and bartender edie was very attentive and professional

the kids club was amazing, the staff there were incredibly caring and worked really hard

all had like a tanning deck , 1 foot deep so perfect for families with little kids

our balcony door had no lock (broken off) and was above the kitchen, so it was quite smelly multiple times of

the pool and the food and the view

breakfast was hood, nice selection of fruit every morning.

wifi could be iffy, a non pysically mobile person would struggle with the stairs but i loved the

stayed in a villa which had a small kitchen, but no tools or even plates or glasses

prices of food, room service, laundry etc are totally exaggerated

the gym was recently renewed if you are planning to work out during your trip

rooms nice pool and sun bed area good wifi comfortable beds on suite pool is a nice

the jet skis came to close to my kids, as they played on the beach and the residual smell of petrol was strong

the saff, my view, room service

the pool was lovely, the decor is tastefully selected and the staff are super helpful

with granola for breakfast, other options at extra cost, no beach access, bathroom lighting was bad

property with great views and nice pool

thank you to the lady who goodbye our stay, was really helpful, and give us our breakfast for to go

it had an amazing pool and the most comfortable bed

great breakfast daily

the wifi was spotty and the bedrooms can have some improvement

view, peaceful location, cleanliness, breakfast, pool.

the hotel offers only breakfast but we were offered that they could help us with ordering food from a restaurant

food options other than breakfast

if you have very small kids (we don't) some of the landscaping has steep slopes with sharp stones, you will

5ba accomodations, with full kitchen and lovely balcony/terrace (with bbq, loveseats, loungers, dining table)

the kitchen had everything we could possibly need, well organized and very clean

beautiful on site spa and gym

the food at the pool restaurant was basic tacos but it was also very reasonably priced

the resort is dated, the breakfast isn t very good, and cocktail service is pretty slow.

the spa services are very recommended

it s an all-inclusive hotel, but the quality of the food and bar could be better

restaurant that serves breakfast and lunch are not very good

tried most restaurants and food was consistently good quality and variety, particularly the breakfast is

beautiful local bath products, handmade furniture, the lounge areas and pool were gorgeous

nice pool and great rooms

the pool is perfect place to relax and the restaurant has a delicious selection of fare

excellent restaurant and staff. great swimming pool and service over all.

the rooftop bar is pleasant, with a great view

), but a mini bar or snack bar in the bedroom would'

really quiet and great place to relax on the beach and take a dip in the pool or ocean to cool

the continental breakfast is repeated each morning but it is easy to supplement a paid dish or two

the beach has a shallow protected pool on one side that s accessible at the low tide, really lovely, filled

but were only told when i asked for a quiet room and then found out our room was next to the kitchen

finca san antonio was a very relaxing place that even had a nice swimming pool

we loved the communal dining and kitchen palapa with it's excellent local cook

wifi didn't work or reach the lower and newer accommodations but worked great in the dining palapa

the beds are very comfortable, the view is amazing, there is a pool and hammocks

rooms need some work........but beds are comfortable. pool

the pool is great, as is the game room

peaceful, food, comfy beds and wifi.

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely

there s turtles and crocodiles and swimming spots and a pool

the swimming pool is lovely and the views are fantastic