friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

beautiful pool

good location, nice pool. super clean. good value for the area.

wifi not always good, would stop periodically.

wifi would be intermittent, and no appliances - no kettle/utensils/fridge for quick convenience.

the laundry service was excellent

walking distance to shopping laundry beach. cleaning staff was friendly.

wifi is not very good

breakfast was delicious

wifi did not reach our rooms on the third floor. we had to go sit in lobby to stream

restaurant and bar looked good but did not use

liked almost everything except the cushions on the pool chairs were a bit stained

the hotel is very old and, the first thing that i didn t like is the hotel said that has parking but it has

it s right behind the grocery store, which for us having a kitchen suite was perfect

wifi

the warm welcome at check-in, the pool, the delicious breakfast

included breakfast is an

know most people don't come for the wifi

wifi was a little weak

comfy beds, beautiful pool, great buffet breakfast for an additional $150 pesos, amazing cocktails, would stay

also used their laundry service they recommended with no issues at all

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

the hotel was charming but looked like it was going through some change. pool was great!

wifi is not available in some areas only in the pool or reception

room was noisy. lots of noise from the pool. pillows were terrible

the restaurant and bar staff change the tv to english music when they can without being asked

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

pool is nice. could be cleaner.

additionally the hotel was very loud from road noise and pool goers

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

parking on site was handy

this is the kind of place that young kids might enjoy but young adults traveling should keep

rough to swim, so the pool is a nice option, its not deep and half of it is shallow for little kids

the pool was clean and uncrowded

let us have a very early occupancy time and a late check out as well

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

it didn't have mini fridge like i was hoping and the laundry service wasn't available

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

of our rooms did not get the tv fixed (kids were complaining) until the second day after several requests and

things: hotel position, cleanness things to improve : missing refrigerators in rooms, no ac in gym it's more

in other hotels in the area, it's common for stuff to be broken (a/c, phone, lights, wifi, etc)

the pool was beautiful and very clean with an amazing

wifi was weak at times

the wifi was terrible which made me very upset

great views and gorgeous pool

private parking

pool chairs were not comfortable

the wifi was terrible, we could barely load a webpage

lobby staff not helpfull, rude pool super dirty

too noisy and wifi was not really working at all.

the front desk staff was helpful, and the laundry service was prompt and inexpensive

towels got some of that mud and we were charged $200 pesos per piece because they send it to a laundry mat and

coffee when we had breakfast was not good but half a block away , there is a starbucks stand in the holiday inn

noisy. kids running around in the night. noisy pool area - not good for swimming

parking and no elevator

cleaning solutions and the laundry detergent had a lot of fragrance in them

the room was clean, had a small but well-equipped kitchen, fast and reliable internet, and the hotel staff were

-wifi signal is weak and intermittent; the wifi codes in the room don t work, and you need to get

equipped room and kitchenette

hotel was very clean, the staff were friendly, and the room was large, had a little kitchen and was very

the beach is absolutely beautiful, and private, then there a huge pool, sunloungers, umbrellas, kids activities

it was a great place to stay, the pool is always clean and is safe for the kids

breakfast did not open until 7 am which was fine , but no access to coffee earlier than 7am is a

it was a great place to stay, the pool is always clean and is safe for the kids

the beach is absolutely beautiful, and private, then there a huge pool, sunloungers, umbrellas, kids activities

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

laundry was done perfectly in just 5 hours

my departing flight was also later in the evening and they allowed me to chill by the pool, which was

it s got a pool, the rooms are big and comfortable and have air conditioning.

it has parking and the ac worked well.

- wifi was reliable

the wifi

also, the wifi sucked

the wifi wasn't what it should have been so they had to put the router in my room as i work from home

rooms and the pool are very clean, the location is great (close to stores and less than a hundred meters of

the wifi was extremely slow. needs to be upgraded.

very good breakfast at that small restaurant by the pool and very good service from the girls that attend it

wouldn't use the pool for fear of something from the construction sight following on top of you

very poor facilities, service, horrible wifi and very loud.

the gym was not good but we joined a good gym across the street for two weeks

really bad mattress and bad wifi service

we could park and the checkin was professional and informative:) the pool was clean :) we will definitely being

very nice breakfast very clean and tidy, i recommend it 200%

desk, restaurant, pool and cleaning staff were very friendly, beds and rooms were excellent

rooftop pool

near bus station and easy to find taxis nearby to airport decent wifi good shower fairly clean and

the pool and terrace. and the location

rooms fronting the street or near the pool could use some soundproofing

so your kids can sleep with power in and air condition running and ablility to lock the doors to keep mom

nice pool at the hotel

didn't like the food in the main restaurant (breakfast and dinner)

gym is a joke

wifi, last bar closes at 11pm

snack bar at the beach was very limited and very inconvenient to leave the beach just for lunch since

very clean, friendly staff, great breakfast.

rooms and pool

the wifi was really bad

rooms are really nice and everything really clean and neat l love my stay the pool is really nice love the fact

kitchenette lacked any equipment for actually cooking which was unexpected and disappointing a bit

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

breakfast great, lunch good, dinner meh although one night was exceptional

very large need vans to get from place to place food ok breakfast nice but restaurants subpar

were calm and very swimmable with young kids

nothing, but could include breakfast in the price as standard.

breakfast was delicious

the pool table in the smoking bar (no smoking allowed) needs a major upgrade.

very romantic. beautiful room with private pool. great room service

slow room service taking up to 2 hours

the laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still

great food whether you get it from the buffet or the restaurant they have they have amazing breakfast, lunch

pool area is very basic too , but beach is very beautiful

location, room, service, view, options of pools

drinks were ok however only 1 beer to choose from and sometimes service at bars could sometimes take a very

they need another adult pool

the breakfast/lunch/dinner buffet restaurant dona rosa, is run down

included in the all inclusive package are excellent, although you do have to pay extra for wifi

breakfast was good.... santa rosa restaurant is nice but to hot you cant enjoy eating in there

breakfast was good. location perfect.

the breakfast included could of had more variety

breakfast is quite good and satisfying

for a zoom meeting i had to leave the room and go close to the pool

good facilities and pool, breakfasts could be better

nice pool for kids

the pool is dirty and cannot be used

wifi was not good

best of the place was the ac, room service and the cafeteria

24 hr room service was awesome

the kids club was amazing, the staff there were incredibly caring and worked really hard

pools and bar service

prices of food, room service, laundry etc are totally exaggerated

the gym was recently renewed if you are planning to work out during your trip

rooms nice pool and sun bed area good wifi comfortable beds on suite pool is a nice

the jet skis came to close to my kids, as they played on the beach and the residual smell of petrol was strong

the saff, my view, room service

rooms could use some make up as well as tv, and improve wifi which was not reliable

the hotel offers only breakfast but we were offered that they could help us with ordering food from a restaurant

breakfast was wonderful; fruit, yogurt, granola, juice, and an egg dish

great breakfast daily

all of our requests and doubts, the room was amazingly well distributed and there is a good breakfast selection

thank you to the lady who goodbye our stay, was really helpful, and give us our breakfast for to go

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

thought the breakfast options were great and the chef's were top notch

the included breakfast was good (fresh fruit, yoghurt, granola, but if you wanted anything else it was al a

if you have very small kids (we don't) some of the landscaping has steep slopes with sharp stones, you will

5ba accomodations, with full kitchen and lovely balcony/terrace (with bbq, loveseats, loungers, dining table)

the kitchen had everything we could possibly need, well organized and very clean

beautiful on site spa and gym

the food at the pool restaurant was basic tacos but it was also very reasonably priced

the resort is dated, the breakfast isn t very good, and cocktail service is pretty slow.

the spa services are very recommended

it s an all-inclusive hotel, but the quality of the food and bar could be better

restaurant that serves breakfast and lunch are not very good

tried most restaurants and food was consistently good quality and variety, particularly the breakfast is

beautiful local bath products, handmade furniture, the lounge areas and pool were gorgeous

nice pool and great rooms

the pool is perfect place to relax and the restaurant has a delicious selection of fare

excellent restaurant and staff. great swimming pool and service over all.

the rooftop bar is pleasant, with a great view

), but a mini bar or snack bar in the bedroom would'

really quiet and great place to relax on the beach and take a dip in the pool or ocean to cool

the continental breakfast is repeated each morning but it is easy to supplement a paid dish or two

the beach has a shallow protected pool on one side that s accessible at the low tide, really lovely, filled

but were only told when i asked for a quiet room and then found out our room was next to the kitchen

there s turtles and crocodiles and swimming spots and a pool

of water completely the day i was to leave so that morning i had to fetch water from the swimming pool to take

the swimming pool is lovely and the views are fantastic

our faves were the beach hammocks and the infinity pool with built in seating

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely