only improvement i can suggest or to make it a little easier to get quarters for the laundry room

more washers and dryers in the laundry area.

no laundry machine in room

pool close to our unit was being remodeled so we had to walk with kids to main pool area

wifi was poor in the room and tv channels were not clear but wasn't that big of a deal

great location, beach beautiful, laundry room at resort

very nice place . i consider the laundry room bit to small. but overall is beautiful.

laundry on site

grounds were beautiful and well kept, room 144 was so convenient to pool, beach, laundry, and parking

cute property, good location, the pool was nice and i used the laundry facilities, which were appreciated

no laundry room had to go to another location to do laundry

the room was made up mid-afternoon. the laundry facilities were too far

the cleaning lady could not put on clean sheets because the laundry company did not bring them

they ran out and were in the laundry

they said on site laundry but it was onsight of a sister property

laundry room air conditioning....

beautiful room, great view of the golf and sunset. beautiful beach. very friendly staff.

the kitchenette had silverware, cups, glasses, towels, etc

vending machine very poor options price doesn't match with the quality (expensive/poor quality) wifi poor

i was given a free room upgrade that included a kitchen and large patio which was so relaxing in the evenings

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

we also liked that the hotel had a really good free laundry room available which was a great help to us

kids activities

no room service.

fun place for the family and kids

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

great breakfast!

close and shut pool umbrellas at dawn, sun is really bright but they don't care its time to close

service at bongos bar and grill was awful

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

our room was very quiet even being near the elevator, laundry room and vending machines

the room was very comfortable, clean and provided all needed for shower and kitchen use

nice kitchenette if you need to cook something

hotel is right on the beach and all rooms have a sea view. breakfast is also included

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

laundry facilities were useful

breakfast, guest laundry, outlet mall and supermarket just across the street

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

free wifi was a plus

the laundry wasn't covered both pools are small not good for social distance.

everything you needed was there except laundry

no laundry room

we were allowed early check in

food and beverages the staff are very friendly and they are pet friendly

could have an additional pool on the other building.

were expensive beer especially so it was easier to go to local bars for half the price

perfect location, very clean, exceptional amenities, delicious food options, and pet friendly!

and as a pet friendly hotel, there s no grass anywhere to walk dog

very modern facilities, spotless clean, several food options, live music events, car parking with ev chargers,

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

the pool was very nice

pool was great and on site restaurant was very good

large areas to walk around, huge pool, restaurant on premises, very close to key west express

walking to the resort to do laundry

good laundry facilities

we had a nice 1 vedroom with full kitchen

the actual main hotel had the pool, bar and restaurant

the spot better because it was quieter and there is an actual bedroom door that shuts and a full kitchen

i liked that there was a laundry room for guests, since i stayed there for two weeks

at the bar were amazing

i didn't go to the pool because the ocean was so incredible but walked down to it and it was very clean and

had an issue with baby roaches in the kitchen and bathroom areas

in the room there was a mini fridge, a counter with a sink, a small kitchen like table, and another table that

was no guest laundry and i was really needing to wash my clothes

on the third time i went myself to the staff laundry room and grabbed my own towels from staff

no laundry

the laundry services are advertised but when asked about them we were told they did not have any

the laundry facilities were not complete

the laundry room needs a major upgrade

laundry on site which made it easy to bring home clean clothes

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry facilities came in handy

and also please provide even a small packet of laundry soap and a toothpaste

the laundry room, i didnt have quarters so i ended up bringing eveything back

marina and amenities including the pool and outside bar area

i had a kitchen in the room and was able prepare my own meals, but it was not the expected experience

towels available at the tarpon pool center

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the laundry room definitely needs more machines

could not do laundry

was clean, having a laundry room in the hotel was convenient,

provides everything needed like laundry supplies, dish washer soap, all linens

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

laundry is not what you want to do when you pay a fortune for an oceanfront condo

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

parking was ample and free

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

place for families, the apartment was big with a huge kitchen

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a

we like the beach,the proximity to restaurants,close to shopping and a nice pool for the kids

of our shower's drain backed up when the kids took a shower and the front desk people leave at 7pm

no place to eat with our pets

our kids are grown but it is a good place for families

clean beach, many shells, fun pool and grill and bar service at pool

the kids over top of us got up at 6:30 am and all morning and into the early evening yelling slamming

the parking

the laundry room needs work

i loved the free laundry facilities

laundry and gym free to be used

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

the free laundry is plus for me, also the pool was nice

love the new tiki bar and specialty drinks

transportation is mostly golf carts and a trolly, serious beach vibes

there were never towels by our pools. it was hard to find a golf cart rental.

we stayed here with our kids (8 and 4) they loved the place as well

lots of walking had to rent a golf cart. maybe include with room.

laundry room available

the hotel could not provide me with coin operated self-service laundry facilities.

no guest laundry.

no laundry on site

the breakfast buffet was good and well stocked with hot and cold items

spacious room, laundry, somewhat heated pool, tiki bar

laundry area could have been better

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

location was good and coin operated laundry

great wifi lovely bar

laundry available

the laundry hours

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

guest laundry

your free and good breakfast, my loves it so much, specially my kids.

laundry machines were great

the microwave didn't work and the spa tub, was just a large tub with no spa.

staff, beautiful views, cozy furnishings, well-equipped kitchen, lovely pool and allover great experience

resort's spa not in operation and desk (help) only open from 9 to 5

he thought the spa tub was amazing in the room

loved the fact that it was a suite, with complete kitchen, the laundry room was excellent

live the laundry room on the 3rd floor

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

and, after confirming with hotel they had working laundry facilities before we arrived, we found they could

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

laundry available and desk clerk made suggestions for eating places

nice laundry room and not a single bug during my almost 2 week stay

room had little kitchenette

no wifi in the room. kitchen is disgusting. sooo old and outdated.

was so cute and loved having a partial kitchen

great artwork on the walls, clean as a whistle, well supplied with large bath towels, dish soap, kitchen towels

clean, fun and relaxing and pet friendly

being pet friendly was an added bonus

easy parking close to shops and restaurants of matlache

clean, friendly service, large breakfast selection.

oh, breakfast was cooked fresh not warmed in a microwave

the bedrooms are located next to the hallway to the parking.

location, ample parking, adequate room size/amenities, ok value

the room was very clean & spacious, they are one of the few hotels offering a quality breakfast of fresh fruit

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

no issues parking or access

that my kids enjoy be in the pool.

staff was great, loved the pool area and hot tub.

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

kids loved the water park, it was very safe and clean.

there are so many pools you never feel crowded at all and it feels more like an intimate resort than a large

for families, very clean, nice private beach with beautiful shells and great golf course

i like the spacious rooms, the different pool areas, and the clean environment.

kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large

free wifi is always nice

was close to the entertainment we wanted ; it has a nice pool; and was comfortable

lots of little features like wifi and kayaks

tenants that live there long term are always in your business & i used their laundry facilities to wash my

laundry location. ok

property was full of questionable, unruly guests, loud kids and a bar that attracted a motley crew of locals

the hotel was very clean room service was very good tiki bar was very good i highly recommend it

rooms were very clean, beds comfortable, staff very friendly, had a cool night vibe and bar area, the restaurant

the wait staff at the pool bar could have had a better personality.

activities for kids programmed every hour

the facilities and amenities exceeded our expectations, especially for the kids, making the experience even

the family pool was perfect

too far from hotel very disappointed that golf club was close the week days we we re there

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

clean-helpful front desk-airport shuttle

great restaurant and bar atmosphere

the place was clean and had a pool and gym. people were friendly enough and always has a smile.

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

$5.00 per laundry load seems excessive.

needed more washers and dryers and the laundry room was tiny and hot.

our room was right next to the laundry room and sonia was quite noisy.

laundry room needs remolding

i like there is a laundry facility. and vending machines for convenience

the laundry facilities were clean and easy to use, adding to the convenience of our stay

the gym is poor, and it definitely needs to be equipped better

breakfast a little limited. no bowls out for breakfast items. had to ask for them

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area,

was nothing that could have been better except maybe an additional dryer in the guest laundry area

the laundry room wasn't working so i had to leave and find a washer

guest laundry services were not in service. breakfast area is too crowded.

the laundry was horrible it cost a lot to dry and wash and after going two full rounds in the dryer my

laundry facilities avail and ice machines conveniently located

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

the wifi worked.

no breakfast because of the covin 19.

there was a guest laundry near our room and lots of noise outside our door late into the night

i liked the perfect temperature of the pool and the laundry was convenient

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

the laundry room was nice the main maintenance guy was nice

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

they only allow 2 dogs max, 50lbs and they charge you a $75 pet fee, which i was expecting so i didn t mind

all natural uncured bacon, waffles, french toast, fresh grapefruit juice, oatmeal and ambiance at breakfast were

pet friendly

breakfast had a lot of wonderful fresh fruit and other good items, but the scrambled eggs left

i felt as if they thought my grand kids and i had some type of infectious disease

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

breakfast would be nice if they had a little more the just the waffle machine, and toast, also laundry machines

laundry wasnt working well otherwise everything else was great wish they haf different stuff for

the laundry facilities were dirty and unusable

it was clean laundry available

laundry room wasn t air conditioned.

the way to the laundry was not clearly posted

laundry facilities

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really

pool is so so & laundry facility is sub par

loved the size of the room, hot breakfast buffet and having our own kitchen

breakfast was exceptional, plenty of choices

breakfast area and the entry into the room past the kitchenette were both a little cramped

the pool was nice if i could have used it!

it really needs a table you can eat at since there is a full kitchen

the host was so friendly to help us with laundry - so greatful

smell of either the cleaning products or laundry soap were overwhelming and gave us sore throats and interrupted

as well the room was quite dark with one small kitchen window

off the main road, and not a ton of outdoor space (probably not best for kids / a large family), although the

hotel was super cute, clean and offered breakfast, pool/hot tub, bikes, paddle boards, kayaks

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

didn't get a chance to have their breakfast but it smelled wonderful

great location and the kitchen was so great to have!

didn't make breakfast.

the room was amazing, the staff was professional and welcoming and the pool was nice and warm

no place to do your own laundry

the pool close to early

sits back off the main road so parking is private and there is no road noise, several restaurants nearby in

had to tell my kids to order elsewhere when they cam down to sit with us at the bar

i do not recommend staying here with little kids.

no computer room, laundry room costs high

love the breakfast. great service

was pet friendly

loved the mini kitchen, full refrigerator it had!

parking was a little tight.

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

pool. but the washroom was locked. really??????? laundry room was amazing.

location good, laundry facilities on site.

for one two nights are okay - the room have a kitchen and parking lot enough - staff is friendly

a good home feel and very quiet.. excellent staff and good parking.

quite user friendly with small kitchen, sitting area and very comfortable bed

clean, quiet and comfortable. loved the queen suite with kitchen amenities.

the breakfast was the best i have had at any hotel, they even had pumpkin seeds and craisins for the

the included breakfast was great and a lot more choices than most other hotels at the same rate.

parking was crowded.

in close proximity to shopping and restaurants nice clean pool

no wifi password in room

i booked and read your amenities i was under the impression you have a bar would be more than 4 seats and food

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding

tub was clogged, floor not vacuumed. needs more than one laundry facility

location with massive car parking lots

the bar and pool were top notch and the gym was one of the best i ve seen in the area regarding hotels

quiet, hotel shuttle to airport, all good

bar and restaurant were an added bonus

grills at pool area

breakfast was good first day. but not as many options the other days(weekend)

door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and

rooms had kitchen

to use the laundry facilities

was placed by the laundry room so i heard a dryer or something going constantly

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

saving on laundry is a good idea but it would be easier with more towel bars and hooks

kick back, breakfast, cheap self laundry

room smelled musty, and dirty- like a bag of stale laundry

the room was great. not enough laundry facilities for that size of property in florida.

our room location made it easy to watch the kids while at the pool

free parking

very nice staff, location was peaceful. gym facility was perfect

) and there is also a guest self laundry

the breakfast was well done

didn t like how i could connect the wifi to my daughter s tablet but when we got to our room on the 4th

was clean, nice big room, nice size shower, good breakfast

outside tv not working when we relaxed post-pool

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

clean and comfortable. lovely staff. great breakfast

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

no late check out and unsupervised kids in the hot tub splashing adults

breakfast wasn't as good as i thought it would be.

laundry onsite, and they give a discount to the ale house and dairy queen next door

great wi-fi and laundry room

i also like that we were able to do laundry

quality of there facilities. great breakfast.

plenty of parking, well lit

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

left our laundry bag

staff was amazing, from check in to needed help with the laundry and checking out

our room was between 2 rooms of a group with kids, so lots of back and forth noise in the hallway and adjacent

love staying here, great location, clean, comfortable, and nice pool.

shuttle was so convenient and maryann even toke me to the plaza near by

was very clean. free breakfast was decent. comfortable and quiet room.

location was great and the shuttle service was super convenient. the breakfast was amazing.

very welcoming, we stayed in the suite with 2 rooms one king bed and two queen beds, it had a kitchen and living

the pool wad nice and warm as well

second floor, exercise room, and laundry.

laundry bags that were given by the front desk kept ripping

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

bed was comfortable. staff was extra friendly.the pool area was excellent.

and was able to do laundry

the shuttle service was very good as well

hotel was close to the airport, had an outdoor pool area, and was close to a variety of restaurants

it's a perfect location, the pool was fun, and we slept well

wife and kids didn't realize the breakfast wasn't complementary until after they had eaten and was charged

good breakfast

clean. great location. pool area is very nice.

breakfast

the rooms were clean, staff was friendly and good sized gym

room was immaculate. location perfect. parking excellent.

wish they had a laundry facility.

this covid issue the breakfasts have been very, very poor (muffin in a bag)

good breakfast every morning, with exceptional service

everything was perfect the room the receptionists, pool, restaurant, food.

everything! also pet friendly.

no change for laundry. even went to front desk.

disappointed with the shut down of the pool but understand things happen

wifi not secure with no password

i think the breakfast should have more variety of bread (only bagel) and fruit (only banana)

someone who complains, and honestly, it's not a huge ordeal, but i didn't care for the free breakfast

was able to do laundry and utilize the workout room

location, laundry, rooms space and the pool are very nice.

guest laundry was most convenient, fitness center was well equipped

the cost to do laundry

we was next door to the laundry room on the first floor

room 134 next to laundry

everything except laundry staff noise!

doing lots of construction. difficult parking and very noise with all the drilling .

room was nice but parking lot lights shined through window and made room very bright rather than dark for

friendly staff, clean rooms, great breakfast, safety.

dirty carpet in hall. laundry facilities unmarked.

24 hour coffee, front desk staff are friendly, on-site laundry

laundry wasn't working and wifi was slow

staff is friendly, comfortable beds, laundry on site, convenient location

my kids enjoy waffles and none offer even though the advertised

location good for us. parking good.

wifi didn t work

gravel parking. need to pave hotel parking lot!

24 hr restaurants in parking lot

that it is pet friendly.

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

was supposed to be a laundry room and there were no machines

we spent an entire morning doing our laundry-which wasted our vac time

no laundry or ice available

i didn't like the laundry facilities.

above but biggest gripe asked the laundry people for clean towels 3 times with no success someone please tell

hotel amenities, on site laundry, location is right off the interstate and free hot breakfast

assistance from the front desk. room location and laundry facilities were a good thing to have.

also the laundry service was superb and cheap

breakfast staff exceptional

easy directions, friendly staff and good breakfast

the gentlemen who drove the airport shuttle was wonderful too

airport shuttle was so convenient & location

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

i liked the breakfast, laundry room and ice machines

laundry facilities were out of order

the laundry room dryer was out of service the whole te we were here

there was no laundry bag

spacious clean rooms, friendly personnel. nice breakfast. very good quality for this price.

) shuttle driver was ready for me early too

there is a shuttle to take you to the airport, or other local stops, the staff is cheerful and helpful

when i told her i had to leave before breakfast, she offered me a to-go bag

laundry machines were dirty

will stay again for that ceiling fan and in house laundry!

laundry was out of order

the fact that the laundry room closed at 10pm

my kids were looking forward to the pool

directly across the laundry facilities

laundry didn't work. remote virtual check-in made me uncomfortable.

really clean. lovely staff. has a nice sized pool, guest laundry and delicious free breakfast.

i was told if i needed help there was someone doing laundry

issue was the laundry room door was always open; all the conversations the staff was having was being heard by

always had to ask for towels and wash cloths and had to wait until they came out of laundry

1. need to ask pool towels 2. no laundry

and we used the laundry room which was clean

things are signposted in the hotel, but not in the location signed eg laundry room signed for 2nd floor

machine broken directional signs to laundry room incorrect no laundry detergent in vending machine room phone

not much parking

the restaurant and bar attached!!

great food, plenty of parking and nanager was great

the rooms were very clean, the beds were comfortable and we were so happy they are pet friendly

i use a computer, so the bar stools were too high for the chest surface for the computer, making it difficult

the room should be have a small refrigerator and laundry service

room with out refrigerator, no laundry service

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

we always enjoy staying tgere. love the staff and the roif top bar as a great bonus

wrong with hotel except not informing pool and bars closed