no towels at the pool

had a great time here with my two young kids

the price of the golf car

get a golf cart to rent. the island is long and driving a car is not worth it.

love the new tiki bar and specialty drinks

no place to eat with our pets

the parking

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

clean beach, many shells, fun pool and grill and bar service at pool

wandering thru the charming cottages and lush vegetation to get to the pool or restaurants makes you feel like

laundry room air conditioning....

apartment directly at the beach, seaview from our bedroom, cute little kitchen and a big bathroom

the kitchenette had silverware, cups, glasses, towels, etc

i was given a free room upgrade that included a kitchen and large patio which was so relaxing in the evenings

wifi wasn't working

cute little cottage with nice kitchen area, table, couch and comfy bed

being pet friendly was an added bonus

the room was spotless and the kitchen was well stocked

easy parking close to shops and restaurants of matlache

was so cute and loved having a partial kitchen

kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

bed bugs, shower bugs, kitchen bugs, old time smell, nothing modern, old towels and bed sheets, very unprofessional

clean rooms. nice pool. great view of the bay. saw lots of manatee and porpoise.

the room had a full size refrigerator and a stove, with kitchen

the kids enjoyed fishing and the pool

only improvement i can suggest or to make it a little easier to get quarters for the laundry room

no laundry machine in room

more washers and dryers in the laundry area.

parked under a tree in the parking lot for shade and car was covered in crow droppings

plenty of activities for our kids to partake in

great location, beach beautiful, laundry room at resort

laundry on site

and activities; shower soap and shampoo were of good quality; hot air exhaust from the laundry blows right on

cute property, good location, the pool was nice and i used the laundry facilities, which were appreciated

room, #130 - it was next to laundry room, so noisy with dryer machines ran (it was over load or bad bearing )

they ran out and were in the laundry

no laundry room had to go to another location to do laundry

have to walk to the resort next door to do laundry

felt crowded, the room was recently renovated and looked very cute, we used the kitchen and the laundry in the

the room was made up mid-afternoon. the laundry facilities were too far

we also liked that the hotel had a really good free laundry room available which was a great help to us

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

a block no staff no room service

s 85th birthday and they did a great job being sure i was happy with bar cocktail hour and meal restaurant

fun place for the family and kids

the laundry room, i didnt have quarters so i ended up bringing eveything back

and also please provide even a small packet of laundry soap and a toothpaste

middle of nowhere gym and pool didn't meet expectations

cleaner pot holders and kitchen rags

the wellness aspects were amazing from the pool, gym and yoga class

laundry facilities were useful

breakfast, guest laundry, outlet mall and supermarket just across the street

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

room had a kitchen with a nice size refrigerator

advertised a laundry room and jacuzzi, neither of which were available for use

the laundry services are advertised but when asked about them we were told they did not have any

it had a nice little laundry room

there were no towels in our room ! and they had no towels in laundry !

the laundry facilities were not complete

no guest laundry.

the hotel could not provide me with coin operated self-service laundry facilities.

laundry room available

no laundry on site

location, staff and clean. fit our needs and pet friendlly

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

from the origami folded towels and high quality toiletries to the fully supplied kitchens & in room washer &

loved the one bedroom villa with the full kitchen and amazing views of the beach and marina

did not see poolside service, although bar and grill close to pool

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

fantastic location,great parking

resort, clean and modern with beautiful grounds and pool

room was clean lots of what you would need in the kitchen was there

spacious room, laundry, somewhat heated pool, tiki bar

location was good and coin operated laundry

laundry area could have been better

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

parking

the laundry hours

laundry available

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

guest laundry

breakfast was great, staff were very nice, parking included, room was as expected, kids thought the little

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

pool is small but enjoyable

no hairdryer, bar and restaurant close early.

we loved that it also had a small kitchen for us to make simple meals in

no laundry room

everything you needed was there except laundry

the laundry wasn't covered both pools are small not good for social distance.

great breakfast at tiki bar very friendly and helpful staff

hotel has great tiki bar and pools

the pool is also gorgeous

allow pets

pool bar expensive but great tikki bar over the road

services like the spa are booked well ahead

nice property overall and we like the theme. nice gym and beach as well.

walking to the resort to do laundry

good laundry facilities

not enough kitchen utensils available either; no sharp knife to cut fruit, limited silverware, too

the actual main hotel had the pool, bar and restaurant

didn't like the fact i had to cross the street to use the pool or go to the beach when i went on the website to

i liked that there was a laundry room for guests, since i stayed there for two weeks

was very nice the oceanview was perfect nice big balcony the room was painted very nice and nice kitchen , table

over all we worked with it all though it was a little over priced for how small the room was the kitchen i asked

super job language at the bar outside little outta control

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

the laundry room definitely needs more machines

was clean, having a laundry room in the hotel was convenient,

laundry room was broken (staff was accommodating and tried to fix it)

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way

could not do laundry

laundry available and desk clerk made suggestions for eating places

nice laundry room and not a single bug during my almost 2 week stay

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

i'm so glad we arrived without the kids

the kitchen and bathroom dont have good conditons

the laundry room needs a major upgrade

laundry facilities came in handy

their laundry facility was a little better

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry on site which made it easy to bring home clean clothes

loved the free laundry room and gym and amazing pool

laundry facility for sure

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i

laundry on site

the laundry room needs work

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

loved the fact that it was a suite, with complete kitchen, the laundry room was excellent

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

most of the machines in the laundry room were broken, the ice machines

no change for laundry. even went to front desk.

the cleanliness and great breakfast....

breakfast, clean rooms, relaxing pool, excellent, welcoming, and helpful staff, centralized

they offer a late check out and even offer carts to assist with taking your luggage from and to your car

it was clean, it looked new, and the personnel was friendly; i loved the fact that it has a pool and a small

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

clean and fresh property. bar at the lobby, serving decent variety of items

were attending a wedding and i was able to call ahead and ask for early check in

outside jacuzzi was a good feature, parking and price of the breakfast although it could of been complimentary

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

we like the beach,the proximity to restaurants,close to shopping and a nice pool for the kids

complementary tennis with equipment, bikes, small but good quality gym, lovely pool & hot tub, great bbq deck

t get in pool so many people people invited friends & family that did not have rooms @ condo parking taken

that the pool bar was closed and the gym was tiny.

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

laundry is not what you want to do when you pay a fortune for an oceanfront condo

provides everything needed like laundry supplies, dish washer soap, all linens

parking was no problem

and parking was not an issue

clean, friendly service, large breakfast selection.

other thing was the kids running around in the hallway and knocking in the door doing pranks

staff was wonderful, pool was warm and quiet, breakfast was delicious

breakfast, cleaning

the laundry was horrible it cost a lot to dry and wash and after going two full rounds in the dryer my

laundry room needs some updated machines

was nothing that could have been better except maybe an additional dryer in the guest laundry area

guest laundry facilities came in very useful, and front desk more than happy to give change for the

coin laundry helpful

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

great pool. great laundry facility. close to everything.

area unswept room paint peeling pool area dirty laundry machines not working some front desk

wifi was not working during recent stay

i just wish i was reminded about the complimentary breakfast

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

no private parking

great restaurant and bar atmosphere

pool was very nice

$5.00 per laundry load seems excessive.

needed more washers and dryers and the laundry room was tiny and hot.

paying so much for laundry liquid

laundry room needs remolding

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

the laundry room was nice the main maintenance guy was nice

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

there was a guest laundry near our room and lots of noise outside our door late into the night

i liked the perfect temperature of the pool and the laundry was convenient

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

i was putting back some laundry soap where it belonged

pool is so so & laundry facility is sub par

just a bit awkward when i m going to do laundry and there s a homeless man sleeping on the folding table

the way to the laundry was not clearly posted

guest laundry area was clean and modern

dirty laundry room

laundry wasnt working well otherwise everything else was great wish they haf different stuff for

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

the laundry room doesn't have a change machine or laundry detergent available

breakfast would be nice if they had a little more the just the waffle machine, and toast, also laundry machines

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

we spent an entire morning doing our laundry-which wasted our vac time

laundry room, ice machine on third floor, lights on third floor) but largely there

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

the laundry facilities were clean and easy to use, adding to the convenience of our stay

i like there is a laundry facility. and vending machines for convenience

breakfast a little limited. no bowls out for breakfast items. had to ask for them

breakfast items were available (oatmeal, boiled eggs, granola bars, fresh fruit)

the breakfast snack bar had a variety of good options, and the coffee was great

laundry machines were great

i wanted one with the spa tub according to website all rooms had a spa tub

could have better kitchen utilities, but was doable

friendly staff great views spa bathroom was fabulous pool was great

i was supposed to have a spa tub in the room and there wasn’t one. it was disappointing.

room with out refrigerator, no laundry service

the room should be have a small refrigerator and laundry service

rooftop bar could be remodeled but perfectly

wrong with hotel except not informing pool and bars closed

bar starts late, pool a bit small,

the included breakfast was great and a lot more choices than most other hotels at the same rate.

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

pool area was dirty

clean, quiet and comfortable. loved the queen suite with kitchen amenities.

the breakfast was the best i have had at any hotel, they even had pumpkin seeds and craisins for the

pool. but the washroom was locked. really??????? laundry room was amazing.

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

location good, laundry facilities on site.

there was a kitchenette with pots and pans and plates, cups, dish soap, towels, etc

the room was great. not enough laundry facilities for that size of property in florida.

room smelled musty, and dirty- like a bag of stale laundry

the service was excellent, they let us have late check out early check in. the beds were nice.

not really for kids

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

great wi-fi and laundry room

i also like that we were able to do laundry

laundry onsite, and they give a discount to the ale house and dairy queen next door

pool area was nice

the front desk staff was amazing and put me in a room overlooking the pool

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

second floor, exercise room, and laundry.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

laundry bags that were given by the front desk kept ripping

the staff was excellent gina in the kitchen was great

laundry location. ok

tenants that live there long term are always in your business & i used their laundry facilities to wash my

everything wait just the breakfast was no good

went to the taki bar and the asked us for our passports and we just carry our passport when we leave the state

the parking was bad, i had to park on the side.

in rooms & in laundry room

the large groups of people hanging out in the parking lot and in the hallways

understand there are smoking rooms in the hotel, but the entire hotel smells like cannabis

com allowed me to book what they called a studio suite with kitchenette and the website said they had one left

poeple smoking outside the building

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

everything except laundry staff noise!

room 134 next to laundry

the location was excellent, free parking, the breakfast was great. the room was perfect.

breakfast was outstanding as was the shuttle service.

breakfast was for ne

dirty carpet in hall. laundry facilities unmarked.

staff is friendly, comfortable beds, laundry on site, convenient location

laundry wasn't working and wifi was slow

24 hour coffee, front desk staff are friendly, on-site laundry

wifi is weak and very slow

above but biggest gripe asked the laundry people for clean towels 3 times with no success someone please tell

it was close to the highway and i also liked that there was a laundry facility

laundry room was out of order

hotel amenities, on site laundry, location is right off the interstate and free hot breakfast

some employees in common areas, (electricity, laundry)

room cleaning, found golf tees laying around in room from previous occupant.

gravel parking. need to pave hotel parking lot!

wifi isn t working pillows aren t clean, plus they re high, couldn t sleep due to defective

the location is great near the airport and there is plenty of parking

i also note that there is no pool, and at night, the small parking lot is not too well lit

also the laundry service was superb and cheap

snack store, continental breakfast had a good variety

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

property, very convenient the shuttle to the airport

it was hard for our kids to fall asleep

the laundry room dryer was out of service the whole te we were here

laundry facilities were out of order

clean has a pool laundry and king size beds

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

didn't make breakfast.

breakfast is above and beyond a typical breakfast

gym has limited equipment regarding free weights but i belong too an la fitness which was only 2

breakfast had all the basics for an excellent meal

didn't get a chance to have their breakfast but it smelled wonderful

laundry machines were dirty

will stay again for that ceiling fan and in house laundry!

laundry was out of order

the fact that the laundry room closed at 10pm

room was in a very quiet location. free shuttle service for early morning flights.

tub was clogged, floor not vacuumed. needs more than one laundry facility

the bar staff was amazing.

lobby bar did not have large selection

great location, clean rooms and common spaces, breakfast staff was very nice, ample parking.

quiet, hotel shuttle to airport, all good

neat and clean and free laundry service gym and heated pool

it had laundry room free of charge makes it easier on people traveling especially with children staff very

friendly staff and clean rooms comfortable beds, laundry room and large refrigerator

nice room24 hour gym & laundry pleasant front desk staff comfortable room

it had laundry , workout facility

parking awful to many trucks taking numerous spots laundry service expensive

issue was the laundry room door was always open; all the conversations the staff was having was being heard by

laundry didn't work. remote virtual check-in made me uncomfortable.

really clean. lovely staff. has a nice sized pool, guest laundry and delicious free breakfast.

were in room 110 directly across from the laundry room

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

parking was crowded.

good location, rooms are comfortable, plenty of parking.

breakfast could have been better. coffee tastes terrible, creamer was out

we appreciated the facilities, such as pool, gym and basketball

airport shuttle

we appreciated the facilities, such as pool, gym and basketball

breakfast options were nice!

to use the laundry facilities

was placed by the laundry room so i heard a dryer or something going constantly

daily happy hour of 3 free drinks per person and food. also on sight laundry is a plus!

kick back, breakfast, cheap self laundry

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

there was no laundry bag

was no privacy at the pool, the pool area is visible to traffic passing by and to the hotel parking lots

absolutely spotless. shuttle driver and hotel staff were amazing

the shuttle was a huge plus and the bus stop right by was a bonus

shuttle to the airport- fantastic shuttle driver

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

the front desk staff went above and beyond helping me with change for the laundry

a simple on site restaurant and microwave in room. was great to have laundry service

that the laundry facilities were not in working order.

having a count machine for the laundry.

a fantastic continental breakfast and laundry if need be

liked being able to do our laundry there too

the breakfast was good but could use some variety if you stay longer

very nice room for the price! we enjoyed swimming in the pool which was very clean.

parking

the breakfast was great and the staff very friendly and professional

pool hours are very limited

parking. couldn't get to back

shuttle driver was wonderful

good shuttle-service from/to the airport

and was able to do laundry

peleton in the gym

welcoming, central location parking was easy. food beverage in lobby was convenient

to a spot under the lights closer to the main entrance after being harassed by a drunk guy in the parking lot

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

the detergent machine did not work in the laundry facility

the kitchenette had food residue

i like the location that was it and the fact it was pet friendly.

location was the best part and the parking

we told the front staff and their reply was that basically sorry but it s a pet friendly hotel

laundry service-none available

pool was small but didn t matter it was november

pool was a little dirty

wifi did not work on our room, no tea water 24 h, no newspaper

absolutely nothing. it was great staying in the clean hotel with the hot breakfast buffet.