area unswept room paint peeling pool area dirty laundry machines not working some front desk

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days

great pool. great laundry facility. close to everything.

wifi did not work, had to call the front desk and someone did come up to help us access

didn't eat the breakfast

guest laundry facilities came in very useful, and front desk more than happy to give change for the

was nothing that could have been better except maybe an additional dryer in the guest laundry area

superb breakfast, has laundry, pool, comfy bed

possibility to wash laundry and use the pool

the laundry room wasn't working so i had to leave and find a washer

there was a guest laundry near our room and lots of noise outside our door late into the night

the laundry room was nice the main maintenance guy was nice

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the

i liked the perfect temperature of the pool and the laundry was convenient

the laundry facilities were dirty and unusable

$2 per load of laundry for both the wash and the dry, costing $4 to do a load of laundry

dirty laundry room

the laundry room doesn't have a change machine or laundry detergent available

it was clean laundry available

laundry room wasn t air conditioned.

pool is so so & laundry facility is sub par

laundry facilities

i was putting back some laundry soap where it belonged

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really

$5.00 per laundry load seems excessive.

laundry room needs remolding

paying so much for laundry liquid

breakfast! clean rooms! clean hotel great people pool hottub guest laundry safe area

needed more washers and dryers and the laundry room was tiny and hot.

the rooms that are large & quiet, the central location, plenty of parking, the fitness center, laundry, lobby,

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

only thing i did not like is how early the restaurant closed and the wifi was an additional charge

off area, pool music too loud for a sunday afternoon soak (leave that to the twenty-somethings down the

requested early check in, our room was ready for us. staff was friendly and helpful

equipped kitchen walk in ready clean laundry room great house keeping providing cleans towels with out question

location good, laundry facilities on site.

pool. but the washroom was locked. really??????? laundry room was amazing.

elevator, laundry room, ice, snack & drink dispensers, quiet, microwave, fridge, hairdryer, iron & ironing

plenty of parking

the included breakfast was great and a lot more choices than most other hotels at the same rate.

a good home feel and very quiet.. excellent staff and good parking.

liked that its equipped with a kitchen , it has a gym and pool

the kitchen definitely came in handle

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

at the front desk was amazing but the room was dirty, items from previous guests and the laundry facilities were

the pool area very small for a hotel, but everything was good

and well-equipped gym

the pool stayed open until 10 so we always went when we came back from watching sunset

the room was great. not enough laundry facilities for that size of property in florida.

room smelled musty, and dirty- like a bag of stale laundry

very nice staff, location was peaceful. gym facility was perfect

room service lady came at 9am and asked strange things like when we are going to check out

were so thin they don t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it

i also like that we were able to do laundry

great wi-fi and laundry room

laundry onsite, and they give a discount to the ale house and dairy queen next door

the gym a/c did not work.

strong wifi, comfortable beds, sink and bathroom seperated,.rather cheap. worth its value.

second floor, exercise room, and laundry.

i didn't use the pool, but it was a nice set up and i appreciated the self-laundry

laundry bags that were given by the front desk kept ripping

staff was very friendly. rooms were clean. laundry facilities in the hotel was helpful.

pool area was satisfactory, but the pool could be a little larger

it needs better lighting in the parking lot

door between pool and lobby did not open readily with my room key card.

oh, breakfast was cooked fresh not warmed in a microwave

liked the breakfast, the pool, and the space in the room

location, ample parking, adequate room size/amenities, ok value

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

sheets, refrigerator and pool were clean and guest laundry facilities were very clean

and, after confirming with hotel they had working laundry facilities before we arrived, we found they could

live the laundry room on the 3rd floor

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

the laundry facilities were clean and easy to use, adding to the convenience of our stay

i like there is a laundry facility. and vending machines for convenience

the breakfast snack bar had a variety of good options, and the coffee was great

a lot of people smoking on the parking lot

due to some limitations, the hotel was unable to provide all the items we had requested for the kitchen area,

in rooms & in laundry room

there was pet hair left on our bed sheets, inside of the nightstand drawers, grease and food remains

non-smoking

the large groups of people hanging out in the parking lot and in the hallways

com allowed me to book what they called a studio suite with kitchenette and the website said they had one left

small pool

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

were no guest laundry services as advertised roamed all 3 floors for a working ice machine and got maybe 2 ice

bags for laundry when the guests leave, maybe water provided in the room, also outlets on both side of the

laundry room, ice machine on third floor, lights on third floor) but largely there

building older- laundry room out of order (and there was only 1 washer/dryer) and some ice machine/snack machines

was supposed to be a laundry room and there were no machines

everything except laundry staff noise!

room 134 next to laundry

more outlets better breakfast selection better wifi connection

outside pool got a little tight with so many guests

the location was excellent, free parking, the breakfast was great. the room was perfect.

it was close to the highway and i also liked that there was a laundry facility

assistance from the front desk. room location and laundry facilities were a good thing to have.

hotel amenities, on site laundry, location is right off the interstate and free hot breakfast

i didn't like the laundry facilities.

they should stock laundry detergent to sell

also the laundry service was superb and cheap

the gym was always neat and clean

every time we went to the pool to swim after 6pm all the pool towels where gone.

had 3 small kids with 2 adults

plenty of parking is available also

dirty carpet in hall. laundry facilities unmarked.

laundry wasn't working and wifi was slow

staff is friendly, comfortable beds, laundry on site, convenient location

24 hour coffee, front desk staff are friendly, on-site laundry

definitely stay again, great price, my kids loved the waffles and all the staff was super friendly very courteous

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in

the laundry room dryer was out of service the whole te we were here

i liked the breakfast, laundry room and ice machines

clean has a pool laundry and king size beds

and they allowed pet inside, i couldn't sleep smoothly at night, because the person who was into the room that

wifi was practically non-existent

wifi didn t work

after pulling into the parking lot for q

i also note that there is no pool, and at night, the small parking lot is not too well lit

free laundry

it had laundry room free of charge makes it easier on people traveling especially with children staff very

great location, free parking, laundry and great free coffee in the lobby was a perk

free laundry and coffee a bonus

it had laundry , workout facility

the room should be have a small refrigerator and laundry service

room with out refrigerator, no laundry service

from front desk to valet to room service this

the pool could use some work

george in the rooftop bar was great as well

the fact that the laundry room closed at 10pm

will stay again for that ceiling fan and in house laundry!

laundry machines were dirty

laundry was out of order

for extra pillows and blanket for our kids, night manager was very rude about it, gave us 1 pillow and blanket

parking awful to many trucks taking numerous spots laundry service expensive

laundry didn't work. remote virtual check-in made me uncomfortable.

directly across the laundry facilities

i was told if i needed help there was someone doing laundry

were in room 110 directly across from the laundry room

a fantastic continental breakfast and laundry if need be

liked being able to do our laundry there too

excellent parking spots and stores and restaurants near hotel

ample parking, friendly staff, clean modern room and good breakfast

it was loud and hard to sleep had to change rooms and still could hear kids running around

laundry available and desk clerk made suggestions for eating places

nice laundry room and not a single bug during my almost 2 week stay

ice machine broken had to go to the other building to get ice and also found laundry and lounge that our building

door to parking lot you could not lock just dead bolt the fire alarm went off at 630 in morning scared us

wifi wasn't working

guest laundry

the laundry hours

tv channels and direct tv was poor coin laundry machines need updated ac unit in room did not work the

laundry available

sunday morning breakfast a bit crowded. maybe open up a meeting room for overflow.

pillows were beat up, couldn't figure out the shower or hot water. no dirty laundry bag.

laundry area could have been better

location was good and coin operated laundry

spacious room, laundry, somewhat heated pool, tiki bar

room very clean, adequate parking

a simple on site restaurant and microwave in room. was great to have laundry service

having a count machine for the laundry.

the front desk staff went above and beyond helping me with change for the laundry

that the laundry facilities were not in working order.

i had to take my used linen to front desk and then follow desk attendant into laundry room to properly discard

there was no laundry bag

desk provided an uber ride for me (hotel paid for this) immediately once we'd realized that the shuttle wasn't

close location to airport, great service on shuttle bus to rsw. room spotless.

the pool water doesn t look appealing.

the rooms, gym, breakfast, service, parking

also, no on site laundry was a bummer

noise from the elevator and i think i was by the facility laundry room

service, the view (above the pool), the housekeeping staff that came and knocked on the door when i got the

beds were comfortable, spacious room with 2 queen beds, pet friendly, clean, restaurants within walking distance

good wifi

laundry on site

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

the laundry room needs work

laundry and gym free to be used

the free laundry is plus for me, also the pool was nice

the hotel could not provide me with coin operated self-service laundry facilities.

laundry room available

no guest laundry.

no laundry on site

wifi would not allow video or audio chat

at least there was a laundry area, or a microwave in the room

location. laundry facility availability.

the price and location also they have laundry room on second level the staff was very polite

property is well laid out; there s enough parking to accommodate, and the rooms are easily accessible

wifi, size of the bed

i do wish there were some minimal kitchen supplies

you get a kitchen but it's completely bare

absolutely loved their breakfast

gym has limited equipment regarding free weights but i belong too an la fitness which was only 2

the room was amazing, the staff was professional and welcoming and the pool was nice and warm

the breakfast was minimal and not good

staff friendly good breakfast

tub was clogged, floor not vacuumed. needs more than one laundry facility

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

we had the nice heated pool to ourselves and the staff was super nice and friendly .

i had to wait a long time for the shuttle from rsw to hotel and he made it right

quiet, hotel shuttle to airport, all good

tenants that live there long term are always in your business & i used their laundry facilities to wash my

laundry location. ok

breakfast was good. there was a restaurant attached and a tiki bar right behind.

can only think that if the parking lot was a little bigger, we would have had more room for our 26' straight

parking

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

was placed by the laundry room so i heard a dryer or something going constantly

to use the laundry facilities

daily happy hour of 3 free drinks per person and food. also on sight laundry is a plus!

kick back, breakfast, cheap self laundry

was very clean. free breakfast was decent. comfortable and quiet room.

the staff, pool area, and breakfast was awesome!

then the free full breakfast and dinner with free

they have free shuttle service to the nearby airport and the staff was friendly

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

and was able to do laundry

pool and spa area was just ok wish it was closer to beach

shuttle was extremely efficient & timely

peleton in the gym

location and amenities, excellent menu choices, convenient shuttle services and the most pleasant staff throughout

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

the laundry facilities are broken

was clean, having a laundry room in the hotel was convenient,

could not do laundry

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

pet room avenue easy access to outdoors for late night potty

didn't replace coffee, kitchen towels or run dishwasher

we appreciated the facilities, such as pool, gym and basketball

spacious room, clean, pool, friendly staff

the room was great, with the kitchen

parking was crowded.

easy parking too

i booked and read your amenities i was under the impression you have a bar would be more than 4 seats and food

no wifi password in room

also, i was told conflicting times for the hotel shuttle from hotel staff and that uber picked up from rsw

no change for laundry. even went to front desk.

breakfast was decent

the gym is small but offers a good workout for those who take their health seriously

pretty much everything. good staff, comfortable stay, yummy breakfast.

someone who complains, and honestly, it's not a huge ordeal, but i didn't care for the free breakfast

the detergent machine did not work in the laundry facility

we told the front staff and their reply was that basically sorry but it s a pet friendly hotel

no kitchen equipment, room sparse, furniture basic accommodations

poor internet wifi in hotel; requires additional fees for any speed

ample parking

laundry service-none available

breakfast

the breakfast eas excellent

pool furniture was not available, tied down for several days due to winds

breakfast was very good as well

advertised a laundry room and jacuzzi, neither of which were available for use

there were no towels in our room ! and they had no towels in laundry !

it had a nice little laundry room

another important thing missing is a laundry

was no guest laundry and i was really needing to wash my clothes

the laundry room, i didnt have quarters so i ended up bringing eveything back

and also please provide even a small packet of laundry soap and a toothpaste

we had to get all kids out of the pool to get drinks or food if my husband and i were both not at pool at same

had a one-bedroom suite with a full kitchen but no dish cloths, dish towels, regular or dishwasher soaps

first room was not as ckean as we expected bathroom has no space for the towls no free wifi on the room shows

laundry facilities were useful

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room,

breakfast, guest laundry, outlet mall and supermarket just across the street

suite, friendly and helpful staff, everything was very clean and we used many extras like the laundry and hot

the kitchen was fully stocked

laundry facilities were available and efficient, along with complimentary detergent and softener

great location with nice porch, pool, laundry

pool is small but enjoyable

pool was great and on site restaurant was very good

place, showed up early before check in time and enjoyed their pool without any problems

their laundry facility was a little better

laundry on site which made it easy to bring home clean clothes

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry facilities came in handy

the laundry room needs a major upgrade

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

while valet parking was included, i get like i had to tip

they had activities for the kids

only pool, family pool and lots to entertain you

the laundry wasn't covered both pools are small not good for social distance.

no laundry room

everything you needed was there except laundry

food and beverages the staff are very friendly and they are pet friendly

pet friendly, able to take dog to pool area ( of course not allowed in pool ) friendly staff

walking to the resort to do laundry

good laundry facilities

good atmosphere at the new bar at the pool

the bar area is great and the music is always fun

the spot better because it was quieter and there is an actual bedroom door that shuts and a full kitchen

i liked that there was a laundry room for guests, since i stayed there for two weeks

i didn't go to the pool because the ocean was so incredible but walked down to it and it was very clean and

place was a little old and small and did not have a full kitchen

the remodeled rooms are beautiful and it s nice to have a kitchen

allowed in property (though not in room), and all around noisy at night dirty corridors spotty wifi

amazing pool and beach area

no on demand movies. called for room service once in a week and had to call again

pool was excellent, staff very friendly and knowledgeable

bar drinks were great

the poolside tiki bar amazing

our room was very quiet even being near the elevator, laundry room and vending machines

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

i liked having a kitchenette

very clean room, newly renovated with full kitchen amenities (fridge, microwave, stove etc) they clean the

breakfast and coffee were great.

we also liked that the hotel had a really good free laundry room available which was a great help to us

fee is outrageous 25 self park a&25 resort fees (55/n) laundry with 1 set of machine causes other guests to

vanessa who helped us with check-in and made her birthday so special - she gave us credit for the bar for a

big pool, hot tub and restaurants, but it wasn t even a problem traveling back and forth with kids and senior

kids activities

) and there is also a guest self laundry

somehow they put breakfast together

pool was kinda small but was nice. no hot tub

located, easy check in and free parking

missing paper good from room. the bar was closed on sundays.

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

you feel at home so spacious and big fully equipped kitchen

great pool for kids (3.6 depth in each side and large wide steps)!!!!

liked the amount of room it had for the kids & grandkids

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

we like the atrium style interior, extra large room, and custom omelette station at breakfast.

no late check out and unsupervised kids in the hot tub splashing adults

bed wasnt made the bathroom wasnt cleaned i was not impressed and my room service was charged to the room when

location to hertz was great, room service available

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

provides everything needed like laundry supplies, dish washer soap, all linens

laundry is not what you want to do when you pay a fortune for an oceanfront condo

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

parking lot is dark

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

left our laundry bag

staff was amazing, from check in to needed help with the laundry and checking out

was very clean, pool was excellent, front counter person was superb

very clean & high class. nice with gym and swimming pool. good breakfast.

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

to find out the pools closed at dusk and the sauna, steam room, big fire pit, game room, and kids crafting room

staff around the pool bar was not very pleasant or attentive

the only bar /restaurant is outside and got very hot

excellent place for kids

laundry machines were great

i wanted one with the spa tub according to website all rooms had a spa tub

the pool area and lobby is well kept

resort's spa not in operation and desk (help) only open from 9 to 5

accommodations, awesome pool, and next door to restaurant

facility is beautiful, and my kids love the pools and water slides

both times we ordered room service there were errors; but other than that the trip was perfect!

dinner options. only good food was in the bar area.

pool areas and boat to the beach. nice bar for evening cocktails

the family pool was perfect

all natural uncured bacon, waffles, french toast, fresh grapefruit juice, oatmeal and ambiance at breakfast were

the pool is well sized, and the surrounding amenities more than suffisant

pool water was hot, and in other states its always cold

breakfast had a lot of wonderful fresh fruit and other good items, but the scrambled eggs left

pool warm

the pool was nice if i could have used it!

the hotel is also close to a lot of restaraunts and the complimentary breakfast is amazing

we loved the cooked breakfast and the locality of the hotel. beside the water and quiet.

pool was shaded in the afternoons.

also, the breakfast was nice, a variety of toppings, fruit, proteins and dairies, super friendly for the

just as example needed quarters for laundry claimed she didn't have any and was very rude

has laundry facilities

laundry closed early 9pm

then also don't ask for change for vending or to do laundry

no laundry room

kept laundry machines occupied every day, only one working dryer, would be nice if housekeeping could

was close to the entertainment we wanted ; it has a nice pool; and was comfortable

the kids enjoyed fishing and the pool

swimming pool and grounds clean and comfortable to relax in chairs and lounges on property

fishing rods to use off the docks, beautiful swimming pool area, tiki hut and gas grills, parking for large

has a small kitchen with microwave and fridge

clean, fun and relaxing and pet friendly

cute little cottage with nice kitchen area, table, couch and comfy bed

lots of linen, blankets pillows with a well stocked kitchenette(thankyou

parking is nice because it's right at your door step

we didn t need it but couldn t find a laundry facility as our unit type didn t have one

no laundry room had to go to another location to do laundry

the cleaning lady could not put on clean sheets because the laundry company did not bring them

felt crowded, the room was recently renovated and looked very cute, we used the kitchen and the laundry in the

the room was made up mid-afternoon. the laundry facilities were too far