wifi was not so good.

and the wifi works perfectly

we loved the delicious breakfast and the beautifully constructed house made of bamboo

beautiful location delicious breakfast generally just an amazing place

breakfast was healthy, and delicious

they have laundry service and bicycle

we needed laundry washed and it was washed and returned, for a very reasonable price, on the same day

we had our laundry cleaned and at the end when we checked out they didn t even charge us even though they

laundry help was prompt and i was amazed because the weather was damp

rooms to one with better wifi so we could work and they sorted us out and even helped us do out laundry

the pool was great for the kids and tanning

guatape town, staff (anthony and daniela were amazing), the view (breathtaking), the food, the pool, the jacuzzi

breakfast was excellent with great options - very tasty and fast service

facilities are great with pool and sauna, it s a great place to relax

there is free parking and it has a swimming pool which was pleasant to use after a day sightseeing - though it

wifi, hot shower and comfortable bed

was clean and modern, the staff were friendly and breakfast was delicious

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

it was pretty and breakfast was good. liked the jacuzzi

the breakfast is very simple but it s fair considering the price

great extra laundry service and very friendly staff

you can't get breakfast before 9 for some reason which makes it hard to start early

breakfast or a meal, that was not included. only receive cash, did not give me the bill.

wifi worked well and the woman on reception was very helpful

beds were comfortable. good shower. great location. beautiful building. late check out.

good breakfast

wifi did not always work

low price on website. central tourist location. wifi ok. bedding ok.

they also advertise a kitchen - which they don t have

wifi did not work and bed base made out of concrete.

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

the laundry was done well

the bed was comfortable to sleep and we also liked the fact that they had drycleaning/laundry optiom for a good

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

our room (110) was next to the laundry and the staff started around 0730

staff, location, breakfast

trash in patio, dusty, broken shower, noisy at night, no able to use washer machine for laundry,

and other things to do, the wet areas like the jacuzzi and pool are clean and climated and the breakfast buffet

the breakfast was really good.. views were amazing

find anything like restaurants, bars and other things to do, the wet areas like the jacuzzi and pool are clean

the breakfast was delicious, the staff super friendly

wifi was a bit slow in the room and the couch in the sitting area was very hard

wish the wifi was stronger in the room and the water hotter (it got chilly at night and a cold/luke warm

some parts of the hotel need to be updated, carpet at the rotary bar was in very bad shape.

hotel, great views from the rooms with balcony, but the breakfast is just amazing

great location with good views all around. the spa was nice. the room was clean

reception was very attentive, in organising laundry and tuktuks into guatape

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

shower jacuzzi swimming pool breakfast

the wifi worked ok, not very stable and sometimes i had to switch between networks to get good

in the parking with a high volume equipment making strenuous noice all the night until

use tuck-tucks (a little local taxi) or your car (they have a large parking up there, along with a lot of cafes

tv didn t work. wi-fi wasn t great. the included breakfast was just ok.

breakfast was great. delicious and well prepared and table service was quick.

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

breakfast

excellent breakfast buffet. property is beautiful, great views, super comfortable beds

excellent breakfast

they also have these cool cabanas in the pool that sit empty all the time bc they charge $150 just to sit there

check out the stone hot tubs, mingle areas and pool all together

breakfast was amazing, lots of variety and options to choose from

wifi was not effective in our cabana

wifi does not reach the rooms, so you might only have a connection in the common areas

at the reception desk would have been helpful to know how the room fireplace worked

superb staff! very hardworking and professional! scenery unrivalled! breakfast excellent!

great wifi that extends to the rooms well

tge staff was friendly and the breakfast was delicious

location, comfortable beds, quiet/peaceful for sleeping, and a nice breakfast

room, great lakeside location, breakfast included (simple, but ok), comfy bed, free kayak, jetski rental and

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

the price is very good for the quality, the room was very comfortable and clean, breakfast was nice and we

wifi was week

the only thing worth mentioning is that, as a small boutique hotel, there is no swimming pool or gym

breakfast, the best i've had so far in colombia, beautiful location, exceptionally nice staff,

good breakfast great location loved the hot tub and staff were excellent

the breakfast was like a buffet and the eggs were delicious

construction work, very(!!!) expensive laundry service: 2kg for almost 20

the wifi did not work in rooms and was weak in communal areas.

wifi was poor, however you don't go there to be on your phone

breakfast could have done with a few more options

wifi signal not great but only thing

pool, picture view, polite staff, and friendly management

in the pictures, it is really difficult to get there due to the unpaved roads , personal is nice, breakfast is

love the pool rooms food

the rooms are big and very confortable, the breakfast was huge and delicious

pool, jacuzzi and massage, as well as water sports activities available

we booked a romantic dinner on the lake and alex was great (also at breakfast)

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

the kitchen always offered delicious high quality food

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

they did our laundry which was great

loud and impossible to sleep; 3) the hot water is luke warm and not consistent; 3) we used their laundry service

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

is a lot of potential for additional services for example jt would be great to offer a laundry-service

facilities were nice, but it felt like the whole place was run by a bunch of kids

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

the pool, sauna and peaceful location.

the pool area is lovely with a great view

i didn t get a choice for breakfast but that might have been my lack of spanish

the pool was nice fro refreshing after sunbathing on the sun loungers

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

the breakfast was big and delicious

it is nicely close to the cascades. breakfast was tasty.

loved the view from the room and the breakfast area

if you walk it, it's about an hour on foot it has a family-friendly vibe with a couple of kids living

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

the breakfast is delicious

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is