the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

loved the view from the room and the breakfast area

breakfast was nice, healthy and delicious

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

is a lot of potential for additional services for example jt would be great to offer a laundry-service

they did our laundry which was great

loud and impossible to sleep; 3) the hot water is luke warm and not consistent; 3) we used their laundry service

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

nice breakfast included

construction work, very(!!!) expensive laundry service: 2kg for almost 20

also we enjoyed the turkish bath and the pool

wifi in the room was not usable, in the restaurant it worked perfectly however

low movil phone signal and low wifi signal in the rooms

- friendly staff - beautiful location - good breakfast - clean room

facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

the pool, sauna and peaceful location.

super friendly, good breakfast, amazing view and location.

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

and small pool area only for guests , with great bar service

breakfast is buffett but they don t want you to serve yourself and you can only have it served in

gym

wish the wifi was stronger in the room and the water hotter (it got chilly at night and a cold/luke warm

the view from our double room with spa bath was stunning and worth the extra cost

the breakfast was big and delicious

it is nicely close to the cascades. breakfast was tasty.

location, comfortable beds, quiet/peaceful for sleeping, and a nice breakfast

room, great lakeside location, breakfast included (simple, but ok), comfy bed, free kayak, jetski rental and

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

breakfast was great

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

breakfast is made in house daily and was basic but good

good breakfast great location loved the hot tub and staff were excellent

the breakfast was great, served with the most personable service

the staff is amazing and so nice. the breakfast is very good.

the breakfast was like a buffet and the eggs were delicious

de guatape and the restaurant on site provided amazing scenic views while you eat the included breakfast (which

comfortable parking area, and quite large

use tuck-tucks (a little local taxi) or your car (they have a large parking up there, along with a lot of cafes

they serve breakfast and lunch

i think that the wifi was very poor so hard to listen to music, etc.

the breakfast is great

check-in experience to breakfast, everything was great

no wifi

safe parking

the staff set up a fireplace for the chilly night

reception was very attentive, in organising laundry and tuktuks into guatape

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

so it was pretty quiet breakfast was good

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

charged me 10,000 cop fee for room service

there is free parking and it has a swimming pool which was pleasant to use after a day sightseeing - though it

breakfast was excellent with great options - very tasty and fast service

wifi didnt reach the bedrooms

pool

wifi never worked, i had international calls plan but i had no signal and since the wifi didn t

trash in patio, dusty, broken shower, noisy at night, no able to use washer machine for laundry,

the breakfast was really good.. views were amazing

the hot tub was awesome and good breakfast

breakfast can be alittle better. not many options

nice place and great location. the pool and jacuzzi were great.

we booked a romantic dinner on the lake and alex was great (also at breakfast)

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

the kitchen always offered delicious high quality food

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

good breakfast

low price on website. central tourist location. wifi ok. bedding ok.

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

it s not family friendly especially if going there with kids younger than 10

wifi did not work and bed base made out of concrete.

they also advertise a kitchen - which they don t have

breakfast is just so-so

to go out at night i did go to the great hostel bar lounge next door and i met great peoples too

it was pretty and breakfast was good. liked the jacuzzi

wifi in the room mostly not working cable tv not working the 2nd day

the breakfast is very simple but it s fair considering the price

great extra laundry service and very friendly staff

breakfast or a meal, that was not included. only receive cash, did not give me the bill.

breakfast is simple but fresh

the included breakfast was at a restaurant around the corner and was pretty good - great base for the walk to

breakfast was included and cooked and served by request, hot and delicious

our room (110) was next to the laundry and the staff started around 0730

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

the laundry was done well

the bed was comfortable to sleep and we also liked the fact that they had drycleaning/laundry optiom for a good

staff, location, breakfast

we had our laundry cleaned and at the end when we checked out they didn t even charge us even though they

it was nice to have a service of laundry and kayak renting

you can also do your laundry or get something to drink here

they have laundry service and bicycle

laundry help was prompt and i was amazed because the weather was damp

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

in the pictures, it is really difficult to get there due to the unpaved roads , personal is nice, breakfast is

pool, picture view, polite staff, and friendly management

pool, jacuzzi and massage, as well as water sports activities available

had internet issues which made the tv inoperable the menu was very limited the pool was not

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

you can get room service, but the menu is a bit more limited

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit

excellent breakfast

had a do not disturb sign on the door and staff knocked twice at 10pm to sign a $6 bar bill

the breakfast is very abundant with plenty of sweet and savory options

hotel wifi was also top

staff is very personable. great breakfast.

the breakfast was good too

we couldn't get any food in the hotel, only breakfast was served

the breakfast

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

awe some typical colombian breakfast

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

breakfast was amazing

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

the included breakfast was much better than expected

breakfast could have featured more options -- the kitchen is large and can potentially offer fruits

breakfast was great! made to order.

staff, location, and breakfast.

and for sure i had a better experience, the staff was very friendly, the watchman was so helpful, breakfast

had to ask for wifi

small parking often full

wifi issues at first but then they fixed after call

the wifi is good, the bed is good and the toilet is pretty

good wifi

the wifi was unstable.