gym closing too early while pet friendly, not allowed to take your pet on the main hike

closing too early while pet friendly, not allowed to take your pet on the main hike

the staff were superb from the valet, front desk, bar & restaurant personnel

beautiful valley, nice cafe at the golf course, quality of the rooms

breakfast is a bit overpriced for what it is

laundry wasnt 24 hr im an on call plumber and im having to get up all night and sleep most of the

had a lot to choose from in the breakfast area

breakfast bar in the morning was excellent

they charge $75 for a pet fee

beds, great little pool with hang out spots

the parking

poor wifi and no cell reception at all. not good for those who need their cell phones

the parking was a little tight, but doable .

rooms staff and breakfast was great!

did not use breakfast.

service the night teller destiny demonstrates is remarkable she deserves a raise as well as the laundry lady

large room, the laundry room supplied for guest, the friendly staff at check in who were very helpful in answering

i loved the on site laundry ( 1 washer and 1 dryer)

could hear freeway noice and noice in parking lot

was close to my location and i had other available parking for my truck and trailer

and spa just needed to be cleaned sad that the laundry facility was closed main website states they have microwave

hotel laundry hang drying over pool chairs covering the whole pool area

they would not give me my money back or even a discount,we had to go to a laundry mat and wash all it cloths

price, staff not enough towels and dirty pool. laundry was out of order as was hot tub

staff was not helpful, barely anything worked, bed sheets were stained, laundry machines did not work, and one

no laundry room

i loved the hot sauna and the laundry room super accessible!

the laundry service took almost three days and staff couldn't give me an update

it was clean, comfortable, and had a small but nice gym. the breakfast was well stocked.

breakfast is excellent, the area is clean and arranged well

rooms, enough parking spaces, large lobby, reliable daily cleaning services, guest laundry services, good speed

less then 5 usd was a bargain for laundry

size bedroom (self laundry facilities - pool although we didn t use it as it was a bit crowded for our weekend

staff, nice indoor pool & spa, great gym, cheerful decor in the libby/dining area and great buffet breakfast

veteran preferred parking spots. made me feel special

also, no cream for coffee, only coffee mate ud83dude0f tried to do a laundry , but the only drier was out of

if your laundry staff can t get that out, i m afraid to think of one of the bodily fluids left on your

unless she did laundry as well as she interacts with customers

the guest laundry didn t work

a coin laundry would be nice

also toilet had issues due to location of room next to laundry, the water backed up and soapy

the pool and hot tub did not disappoint. the breakfast waffles were so good i ate 3 of them!

lots of dogs around the parking lot due to this hotel pet friendly

clean room, friendly staff, close parking

convenient. clean pet friendly

laundry room had limited hours and very few units, there was no chair for the desk (but desk clerk

use any electricity, everything in the hotel was dark and we were in the middle of drying our laundry and had

we also liked the cheap guest laundry, $1

room was fine. free parking. wifi good.

i m a pool pro and their pool was in good shape

laundry

we had a room next to the vending machines and laundry machines, so couldn't open the curtains and was loud

good beds & shower, laundry available, what else do you need en route

the hotel description says they have laundry

there parking lot is spacious

laundry room machines not the best

always short on towels and no coin machine in laundry room.

that there was no coin machine for laundry.

staff that handles laundry an incredibly nice employee that did his best even though he is new

property was cleaning staff was very friendly and appreciate the kitchen at an on-site laundry so that's excellent

convenience of the location with acces to some of the greatest food spots, freeway access and gym facilities

the breakfast . when you say breakfast included not just a breakfast burrito.

no breakfast

very rowdy and noisy teen kids

was friendly, bed was comfy, room was clean, it was right next to in-n-out, wifi was good, air conditioning

the pool was out of commission for repairs.

variety at breakfast

breakfast was excellent

hope the pool is ready

my taste i would like a little more lighting in the kitchen and living room area

clean, comfortable, great location, friendly staff, great laundry facilities

laundry room hot

it has a pool, laundry and vending machines

one night, another man with his backpack was in the laundry washing

i liked the laundry room for the guest

the self laundry room only had a washer and dryer each, which is not too sufficient

guest laundry had issues: too few machines, one of which wasn t working properly

they sell supplies for laundry at their store by registration desk

convenient free parking. on site restaurant and bar serving breakfast and dinner.

i like the gym

other than the fact that i could park my semi truck there while i did a

please check towels every after laundry while folding

put me next to laundry maid's closet

the breakfast was amazing and they put us in the perfect room for 2 kids and 2 dogs

clean room and common areas, great location, comfortable beds, wonderful breakfast, free parking, nice pool,

and of course small parking area

the gentlemen, an evening associate, provided me change for the laundry room and manned

the provided self laundry facilities were high capacity and fast (washed and dried a small suitcase of clothes

took the kids for a swim in the evening (heated)

the kids loved the pool and the hot tub felt amazing after long days

parking was rough

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning

the tv the laundry

center if one needed more than just the motel's two machines to wash and two machines to dry laundry in

staff laundry facility and they have a pool and endless ice

they have a laundry room with two each coin-operated machines to wash and dry, as well as two ice machines

if you stay longer they have laundry room to wash your clothes, they'll even do grocery shopping for you for

they have laundry room, so helpful and beds were very comfortable!!

pay parking, pet cleaning fee? $150 a day is just too much too many fees!

my kids loved it

still have thing in room saying they serve breakfast daily, which they don't because of covid19

night the room was right next to laundry room, there were 2 huge air fans right out side the door to dry a big

laundry room, breakfast.

hallway smell the trash room was full of trash i did laundry and the laundromat was very dirty

called desk twice-got rude reply that no one did laundry

they advertise selling laundry tablets and sheets but don't have any

the laundry room was wildly expensive, ie it costs 5$ to dry 1 load of clothes

the laundry room was messy

property has laundry room and small gym

love having a laundry room near by and lots of stores around

ice,no pool,laundry is wildly expensive

i loved that they had a laundry room for guests and i didn't have to go to a laundry mat.

) i appreciate the installed cosmetics for sustainability but there wasn t a laundry bag

decent hotel gym, laundry room

the staff was very friendly and helpful, and we really appreciated the guest laundry room because we had been

it was newly renovated, clean and had a laundry facility.

stay had to be extended last minute, it would have been nice to have a laundry area to use

there is no laundry room . no map for pool ice machines etc

the pool and spa were extremely dirty, the whole place was muggy and smelled like old laundry

do have a laundry room or pool on site

no laundry bags

we loved the pool and the easy access to the beautiful beach

parking limited and tight spaces... coffee left in room was horrible

is a little bit pricey for me but it was perfect for a family with kids

we were surprised that our room offered a full, compact kitchen with kitchen amenities

the golf cart service was a great convenience, especially for getting back to the hotel from the beach

the location, beautiful clean rooms and big clean pool

very clean,very relaxing and very quiet,we loved watching the peacocks walking around,too bad the pool wasn

activities for kids.

even though it was warm and in the 80 s it was too cold to swim although my kids went in for a bit

the pool needed more chemicals water too cloudy

expected amenities have been discontinued no tissue, no plastic bags for laundry, no disposable cups, no maid

no laundry area for guest

love the location, breakfast, hot tub & pool

they have a beautiful pool and spa

location was perfect plenty of parking and it was nice and quiet here

laundry and trash in hallway outside our door that wasn t ours was never cleaned for our whole

landscaping remodeling refreshing performed on entire property menu - dining room/room service

they seldom restocked the pool towels.

pet fee, which we felt was pretty steep as it used to be $50

had ordered room service for dinner, and i waited for over an hour

laundry facilities could use a money exchanger.

no wifi for my 2 day stay. had to move to another hotel

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

gym, breakfast was great. front desk very helpful.

location and breakfast are very convenient and breakfast helps start the day especially for kids

they didn't have laundry facilities available.

laundry room out of order

no laundry service

there's no laundry room

people using the laundry facilities

wifi didn't work in the room, and was only effective in close proximity to the office, by walking

their was free parking

paper thin walls; parking to doors, no blackout drapes ...

nice people, plenty of parking, and glad to have a microwave and mini fridge

location away from everything construction in the parking lot the motel staff put a 241

we would have preferred to use onsite laundry service, it was not listed and we missed the opportunity to use

only drawback our stay was the fact that we called and asked if they had a pool and jacuzzi

paid wifi and no free wifi

the pool was closed due to covid-19 and my kids where bumed out..

breakfast was good

we used all extra facilities - the indoor pool, laundry room and gym, all was new and superb

also, reception didn't keep quarters as change for their laundry

the breakfast was amazing and the location was perfect

the heated pool was awesome, but at 3 pm there were no more towels and i believe another parent went to ask

we used all extra facilities - the indoor pool, laundry room and gym, all was new and superb

the laundry machines take only quarters, but the bills-to-coins machine did not work.

laundry room on site

they would save on a lot of towel laundry if we didn t

there was a laundry with a washer and a dryer

off street parking seemed secure.

laundry facilities. but understandable due to covid-19.

no laundry due to covid

pool, laundry and gym was closed.

the dryer in the laundry room was not working.

parking and no change machine for laundry

to stores and shopping centers, especially the many ethnic options, and the self-service 24-hour laundry room

also once of the staff members, a young boy hit my car with a laundry cart while he was playing with it by

car got hit by an employee playing with the laundry cart

the laundry was broken

the fact that they have a laundry room but i was unable to utilize it.

no laundry in the hotel, and also under the airplane route of sjc, for me a little noise

the parking lots there was a group of gangsters with fights and drinking alcohol outside

i talked it over w person on late check out and had a rude call at 11:00 am call to tell me vacate the room

wifi was a little iffy but got the job done

parking was available

4) the gym was good, but could be improved

friendly staff, clean, pet friendly too.

location as well as easy to get access for the gym and parking

gym not great

over priced. no room service. restaurant and bar menu nothing special.

the free wifi was weak and didn't like that i had to pay for faster internet.

the hotel s water station, was, in reality, a small water cooler tucked inside the tiny gym

staff at the hotel and bar were very friendly

pretty nice gym in the basement

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

nice stay. good gym

i also ordered room service one time and it was delivered promptly and tasted great

due to covid-19 the bar and restaurant were closed also pool area and gym

due to covid-19 the bar and restaurant were closed also pool area and gym

pool/spa was supposed to be opened at

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

precisely in the middle of downtown with nice bar and restaurant

bar service was attentive but respectful

since there is no room service during the covid 19, i have to ask for towel each night

the location is great. walking distance to many places to eat. free wifi.

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

comfortable beds, nice views, good wifi

they were very accommodating to my pet and i

the snack bar was open late & the breakfast was easy to access

the breakfast bar had plenty to

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

it was perfect for a great pre workout grab n go prior to going to the gym

the lobby and the free breakfast was a surprise too

breakfast great good value i enjoyed.

breakfast was great and overall cleanliness of the hotel was wonderful.

i told reception whi were going ro contact laundry and get back to me

pool area is really lovely

there was no onsite store, the room service food was cold, the escalators were not functioning properly

nice layout, great location in downtown san jose, all amenities and rooms were top notch - gym and locker rooms

gym, pool, and the free nespresso in the room!

there was laundry facilities on the floor along with filtered water available - nice touch

also nice laundry service, decent gym and a good breakfast that was reasonably priced

would like wifi to be free

breakfast not delivered to the room, not pet friendly.

no room service and limited food at the restaurant. rooms were small.

staff failed to mention contactless room service, security deposit, breakfast, parking

reasonably well maintained and offers most most amenities a business traveller could ask for, gym included

hotel bar on a event evening only had one bartender doing all the tables and the bar

took advantage of all of the facilities: gym, lounge room, dining room table at the entrance

clean comfortable room and the late check out

laundry services are cheap

laundry (takes quarters) and ice machine on the property

laundry room

am allergic to tide laundry soap

very basic and no free wifi

a room under/next to the laundry room so it was loud and shaky

i like the size of the room and the fact that there's laundry on site and fitness

24-hour laundry location of elevator comfortable beds and pillows

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

missed picking up my laundry / cleaning my room on one day (and there was no dnd

they lost the my laundry for three days and i was still charged for it when they did find

food room service was gourmet

the bed was the best ever and the hotel bar where we had drinks and finger food was out of this world good

the only downside is we could not make full use of the facility pool etc due to covid restrictions

s a laundry room for guest use

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

my kids commented on this hotel was the nicest they've been to

great housekeeping, facilities, and breakfast. loved it.

very clean. great atmosphere. breakfast was excellent

no guest laundry

some rooms had a laundry line for hanging up wet clothes

no laundry room

the parking was great & right next to front door

friendly staff, clean, lovely breakfast in the morning, free parking, and coffee bar.

bad area, lots of ants even after spraying, not enough towels- no laundry

listed with a on site coin laundry, which is what i needed

a little noisy as i was next to the laundry room.

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different

roaches, no hot water , no room service, bad customer service, hazards everywhere

my room was right under the laundry room the washers are really loud

no laundry room though 10minute walk to nearest

room dark, noisy guests, ancient laundry facilities, crummy workout room.

no laundry facility

guest laundry is very second hand

on 1st floor as requested was great but right across was the laundry facilities and the crew was very loud early

there is a fitness room and coin operated laundry room

and the laundry room was large and very clean

there was a laundry room and breakfast in the morning and staff was very friendly just a weird

i didn t use them, but the fitness room and laundry facilities looked very nice

our room was across from hotel laundry room. a lot of noise pre 4 am

us that he downs qualify as a therapy dog under the hotel policy that he is classified as a pet according

i had trouble with wifi in the room the television would not work

loved airport shuttle service

other people who were staying in the hotel were putting their kids' diapers by our door

hotel has a bar that serves small plates, we had some flatbread pizzas and they were good and not overpriced

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

this is a nice hotel with a pleasant pool and a good shower and bedroom. i d recommend it!

i thought the pet fee was high

kitchenette

the bar and rest were closed for labor day and there was nothing open nearby

great location. shuttle staff prompt and professional. room immaculate and spacious.

convince to the airport . shuttle was very convenient. bar and menu were very good

has this hotel listed with free shuttle to the airport

one small complaint is that if you advertise as pet-friendly and you charge a $75 pet fee, there should be an

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies,

breakfast

the kitchen included with the place,

it was the laundry room right below me

and i think my second-floor room may have been near the laundry facilities because at one

not enough handicap parking cold floor husband back went out and had to sleep on the floor

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and

pool with cabanas wonderful

especially staff who picked me up to laundry facility are really helpful for us

we check in late and i asked about laundry facilities

great location. shuttle to airport was on time

shuttle bus contact difficult if you do not have a mobile(cell) phone.

friendly staff, clean and good wifi signal.

the laundry room was helpful.

vintage looking, cute, wifi and parking in front of the room

poor wifi connection to sites outside of the us

staff unhelpful, did not provide a recipe, wifi worked with only limited websites

the tv worked well, as did the cable and wifi

and the laundry room is a plus

closeness to laundry room as requested

close to laundry room as requested.

laundry facilities

laundry services

shouldn t have to pay for parking at a place you re paying for residency at, and out of laundry soap when

the laundry room added convenience

the room was very comfortable i like the breakfast the pool and jacuzzi was good and relaxing

it has an indoor pool, jacuzzi, and a nice firepit

lovely staff. nice breakfast. overall atmosphere was good and positive. the kids loved the pool

their laundry charges for use

the pet fee was more expensive than i expected

didn t know i had to pay for my pet stay

no swimming pool for the kids

the gym was nice