also, no cream for coffee, only coffee mate ud83dude0f tried to do a laundry , but the only drier was out of

a coin laundry would be nice

unless she did laundry as well as she interacts with customers

the laundry room also could have used more washers and dryers instead of just one each

the guest laundry didn t work

also toilet had issues due to location of room next to laundry, the water backed up and soapy

a lil noisy because of the workers working on the pool and talking late at night other than that everything

breakfast, pool, clean room all excellent

jacuzzi and breakfast =)

pool and spa were clean and ready for use

we also liked the cheap guest laundry, $1

use any electricity, everything in the hotel was dark and we were in the middle of drying our laundry and had

laundry room had limited hours and very few units, there was no chair for the desk (but desk clerk

wifi was excellent

staff was friendly, parking was convenient, dennys right next door

laundry

good beds & shower, laundry available, what else do you need en route

we had a room next to the vending machines and laundry machines, so couldn't open the curtains and was loud

the hotel description says they have laundry

room was clean and i was allowed an early check in

laundry room hot

clean, comfortable, great location, friendly staff, great laundry facilities

it has a pool, laundry and vending machines

laundry room was dirty

i liked the laundry room for the guest

the self laundry room only had a washer and dryer each, which is not too sufficient

they sell supplies for laundry at their store by registration desk

guest laundry had issues: too few machines, one of which wasn t working properly

cost me an extra $30 for a cab as the kitchen wasn't open on saturday evening

went at christmas time and was disappointed that the kitchen wasn't always open at dinner time.

other than the fact that i could park my semi truck there while i did a

gorgeous spa, heated pool, good dining options.

great location, spacious modern room, great pool

the staff were superb from the valet, front desk, bar & restaurant personnel

gym closing too early while pet friendly, not allowed to take your pet on the main hike

breakfast is a bit overpriced for what it is

laundry wasnt 24 hr im an on call plumber and im having to get up all night and sleep most of the

they don t charge extra for kids who swim in the pool with the added expense of cleaning

152 but over the last few years we have not been happy with homeless in the parking lot

plenty of parking

they were letting kids run and play through the hallways.

easy parking close to lobby. it felt safe. the bed was very comfortable. the room was clean

rooms staff and breakfast was great!

parking lot fills quickly

the breakfast was excellent, lots of choices, very clean, everyone friendly and very helpful

the parking was a little tight, but doable .

large room, the laundry room supplied for guest, the friendly staff at check in who were very helpful in answering

service the night teller destiny demonstrates is remarkable she deserves a raise as well as the laundry lady

i loved the on site laundry ( 1 washer and 1 dryer)

exiting door to parking lot, slam so load

breakfast is frozen

outside trash cans overflowing, lady was putting wet laundry on bushes to dry

staff was not helpful, barely anything worked, bed sheets were stained, laundry machines did not work, and one

price, staff not enough towels and dirty pool. laundry was out of order as was hot tub

and spa just needed to be cleaned sad that the laundry facility was closed main website states they have microwave

hotel laundry hang drying over pool chairs covering the whole pool area

no laundry room

the laundry service took almost three days and staff couldn't give me an update

i loved the hot sauna and the laundry room super accessible!

property was very nice. the kids had a lot of fun in the pool.

i like the location, gym, and breakfast.

rooms, enough parking spaces, large lobby, reliable daily cleaning services, guest laundry services, good speed

size bedroom (self laundry facilities - pool although we didn t use it as it was a bit crowded for our weekend

less then 5 usd was a bargain for laundry

indoor heated pool and spa and great free breakfast

staff, nice indoor pool & spa, great gym, cheerful decor in the libby/dining area and great buffet breakfast

property was cleaning staff was very friendly and appreciate the kitchen at an on-site laundry so that's excellent

laundry room machines not the best

staff that handles laundry an incredibly nice employee that did his best even though he is new

according to the lady she's still doing the laundry

always short on towels and no coin machine in laundry room.

breakfast was offered and there was no cleaning of the room ie; fresh towels made beds etc for our

it would be nice not to have to pay for parking. a free breakfast would have been nice

was friendly, bed was comfy, room was clean, it was right next to in-n-out, wifi was good, air conditioning

a breakfast provision would help.

they apparently didn t take down the room they assigned me to so at 9pm that night after my kids had gone to

variety at breakfast

the pool was out of commission for repairs.

i like the idea of having the bbq and the kitchenette

the swimming pool was under maintenance. could not use it...

great place to stay for families / travelling with kids

please check towels every after laundry while folding

put me next to laundry maid's closet

the breakfast was amazing and they put us in the perfect room for 2 kids and 2 dogs

clean room and common areas, great location, comfortable beds, wonderful breakfast, free parking, nice pool,

and of course small parking area

being so close to casa de fruita restaurants and rides for the kids

very spacious. the kids love it. great backyard with fire pit. staff is very good.

beds were really hard; my kids had a difficult time falling asleep and my husband and i woke up with neck and

unfortunately wifi did not work until someone came in the next morning

homey middle class restop, good rooms pool good value and hearty full value restaurant in best cali old style

the gentlemen, an evening associate, provided me change for the laundry room and manned

the provided self laundry facilities were high capacity and fast (washed and dried a small suitcase of clothes

sounded like whoever was above us had kids that were jumping off the beds

not enough parking

indoor swimming pool full breakfast with pan cakes bath and body shampoo and body wash keurig coffee inside

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

staff laundry facility and they have a pool and endless ice

center if one needed more than just the motel's two machines to wash and two machines to dry laundry in

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning

asked to have some quarters changed for the laundry and they said they didn t have any available because the

i loved that they had a laundry room for guests and i didn't have to go to a laundry mat.

the staff was very friendly and helpful, and we really appreciated the guest laundry room because we had been

it was newly renovated, clean and had a laundry facility.

laundry facilities were awesome

decent hotel gym, laundry room

i really enjoyed all the broke down cars in the parking lot

nice people, plenty of parking, and glad to have a microwave and mini fridge

location away from everything construction in the parking lot the motel staff put a 241

wifi didn't work in the room, and was only effective in close proximity to the office, by walking

paper thin walls; parking to doors, no blackout drapes ...

we would have preferred to use onsite laundry service, it was not listed and we missed the opportunity to use

great low-key place to stay with kids

pool was cold, so my kids wouldn't swim in it

great location! great staff! rooms are clean and spacious! breakfast was awesome!!

coffee in the coffee maker poor breakfast no towels in pool area shower was low pressure and cloged drain in

we used all extra facilities - the indoor pool, laundry room and gym, all was new and superb

also, reception didn't keep quarters as change for their laundry

the swimming pool and the gym were closed for maintenance.

the heated pool was awesome, but at 3 pm there were no more towels and i believe another parent went to ask

hotel was very clean and well run by a warm and friendly team, with great facilities including pool and fitness

the laundry machines take only quarters, but the bills-to-coins machine did not work.

laundry room on site

they would save on a lot of towel laundry if we didn t

there was a laundry with a washer and a dryer

but they had great wifi so it ended up not mattering so much

they have laundry room, so helpful and beds were very comfortable!!

if you stay longer they have laundry room to wash your clothes, they'll even do grocery shopping for you for

pool gym and free breakfast

it was very nice having a full kitchen since i was here several days and did not want to eat out everyday

location, always love the kitchenette and the fireplace

it smells and people are wandering around vehicles (no gates) vending takes your money, laundry machines

ran out of soaps, danishes everyday, and no quarters for laundry

the staff/free parking/breakfast/handicap parking/laundry room

calm quite great staff very clean spacious rooms laundry room on site chech in was fast and easy

what i paid i expected expected not to be next to the laundry mat

access to laundry, and its nice they have dishes you can borrow to cook with.

the laundry room was wildly expensive, ie it costs 5$ to dry 1 load of clothes

kitchen, laundry, and convenient location

love having a laundry room near by and lots of stores around

ice,no pool,laundry is wildly expensive

do have a laundry room or pool on site

the pool and spa were extremely dirty, the whole place was muggy and smelled like old laundry

stay had to be extended last minute, it would have been nice to have a laundry area to use

no laundry bags

there is no laundry room . no map for pool ice machines etc

the laundry room was helpful.

poor wifi connection to sites outside of the us

staff unhelpful, did not provide a recipe, wifi worked with only limited websites

vintage looking, cute, wifi and parking in front of the room

wifi was confusing, but did finally work.

their laundry charges for use

convenient location for work and an excellent gym for a morning workout!

we didn't use the pool so i didn't rate it.

friendly staff. 100% free wifi. smarttv. perfectly located. comfortable bed and pillows.

fee of $100 for pets

the laundry room added convenience

shouldn t have to pay for parking at a place you re paying for residency at, and out of laundry soap when

indoor pool was nice - we all had fun

it s just finer for kids but wouldn t be acceptable for adults

they said they charge for pets and parking not very clear would not go there again

laundry facilities could use a money exchanger.

gym, breakfast was great. front desk very helpful.

me for cleaning fee and pet fee

breakfast and the location

the gym and breakfast ud83dudc4dud83cudffd

microwave, fridge, bath, comfy bed, used the guest laundry, range of stuff for breakfast

guest laundry facilities

because we checked in after 7pm, our room card would not open the laundry room or the fitness center until the

pool was closed and laundry was closed

could not locate a water dispenser other than in the gym which we did not want to use all of

clean room, comfortable bed, easy parking, small fitness center and laundry

exit they have in the building, it doesn t make sense that you have to walk out to access the pool

clean up the pool more and better access to it from inside then having to go around

everything was clean and a good breakfast

always look forward to the pool however i must have overlooked that it was not an indoor pool and unfortunately

great welcome. rooms just right. plenty of breakfast

a sign at reception said that the pool and gym were closed (though i didn't see these)

receptionist; parking; spacious room, clean bed linens n towels

staff were great quiet room and very comfortable felt safe in the area and parking lot was very well

very pore wifi the hot water was worm i could not get it hot enough to take a hot shower.

clorox mixed in with washing detergent and hot water is the best for disinfecting and keeping laundry snow white

laundry machine was poor

laundry on site, which was very handy

thankfully we had a sound machine for our kids otherwise they would have been awoken by the hallway sounds and

the parking is very close to the mcdonalds parking lot with lots of trash.

modern rooms, a thin down comforter, good breakfast

free wifi, free parking

crisp, clean and fresh rooms and breakfast

bed was comfortable. room was clean. security guards in parking lot.

parking, easy access to room

didn't like that they didn't have a laundry mat

lack of parking, laundry room was locked and receptionist didn t know it even exited

no laundry. very simple breakfast

the complementary breakfast is a little limited and the advertised guest laundry doesn't exist.

there's only one washing machine and dryer, so sometimes it takes time to do laundry

all facilities were closed. laundry room,breakfast. they should update their ad.

what made this so impactful on me is that i anticipated doing my laundry there as i was totally dependent on

laundry room out of order

they didn't have laundry facilities available.

there's no laundry room

kids loved the hotel pool and the laundry was so useful for drying wet things after an unusually wet weekend

loved staff and breakfast variety excellent...clean pool, spa gym and laundry facilities

friendly staff...clean room...awesome breakfast...plenty of parking...great location.

indoor parking area is limited to a few spaces

breakfast was good. room was spacious

was rather dated, loud, we wanted bottom floor but we were next to the laundry which the person never mentioned

sorry no breakfast do to cororna virus

i would not stay with kids i didn’t feel it was kid

suspicious people walking the parking lot at night. everything else up to standard

when i asked room service to come up they confirmed that the tv was inoperable but they had no other option

pool, laundry and gym was closed.

laundry facilities. but understandable due to covid-19.

parking and no change machine for laundry

the dryer in the laundry room was not working.

no laundry due to covid

motel was very clean and had a pool and laundry

dryer in the laundry room is cheating, too, cost 2 dollar but still

pet friendly

that you could bring pet's to this hotel

wondering if there were fleas (since they accept pets) but didn't see any

to stores and shopping centers, especially the many ethnic options, and the self-service 24-hour laundry room

that my door key would not work to the room where there is the ice machine and to do laundry ...

two appliances each laundry room

like the fresh laundry clean smell of the room

maids running around property with clacking laundry cart wheels @ 9pm

no laundry in the hotel, and also under the airplane route of sjc, for me a little noise

wifi was spotty to bad. didn't always work.

wifi was a little iffy but got the job done

parking was tight and the exterior isn't the best

staff was excellent room was comfortable breakfast was unexpected and good

location as well as easy to get access for the gym and parking

gym not great

that only 5 people could be at the gym at the same time, but i can understand cause of the covid-19 situation

bar should not close at

room service never cleaned our room once the entire stay as well as no microwave in the room we

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on

the bed was comfortable, show nice and hot. clean rooms and free wifi

the restaurant and bar do not stay open late to accomodate residence

staff at the hotel and bar were very friendly

doesn t have a bar that opens late

due to covid-19 the bar and restaurant were closed also pool area and gym

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

room service was a little slow in the morning.

they had a gym and pool that was open.

due to covid-19 the bar and restaurant were closed also pool area and gym

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

bar service was attentive but respectful

since there is no room service during the covid 19, i have to ask for towel each night

free wifi and bottled water

tv was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and i had to

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

the breakfast was great, could of lasted longer but it was great otherwise

their little private gym has people sneaking into all the time and taking the water; in addition to punk

we even used the gym

room service

breakfast great good value i enjoyed.

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

the lobby and the free breakfast was a surprise too

really i would say we enjoyed everything about our room, and the breakfast offered was much nicer than i have

my wife loved the kitchen and everything in the room was great

i told reception whi were going ro contact laundry and get back to me

its one of the best locations in downtown san jose. close to everything. solid bar too.

the lock on the window was gone was scary having our kids alone

no room service, car service, pool , food , nothing

the gym is the best hotel gym i have ever seen

there was laundry facilities on the floor along with filtered water available - nice touch

also nice laundry service, decent gym and a good breakfast that was reasonably priced

room service, extra charges for everything including $20 a night just to park your car there

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

felt safe, great breakfast, nice staff

also, the gym was very small

room service, breakfast or food available

phone in my room didn't work (not the end of the world, but would have made ordering room service or requesting

but this has never happened to me at black oak casino

the staff was amazing, the room was clean, the view was incredible and the bar was the best.

laundry services are cheap

laundry room

laundry (takes quarters) and ice machine on the property

am allergic to tide laundry soap

wifi was paid sometimes due to aarp.

i like the size of the room and the fact that there's laundry on site and fitness

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

24-hour laundry location of elevator comfortable beds and pillows

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location, friendly

a room under/next to the laundry room so it was loud and shaky

they lost the my laundry for three days and i was still charged for it when they did find

missed picking up my laundry / cleaning my room on one day (and there was no dnd

a little slow on picking up room service dirty dished

the wifi was extremely slow.

the spa was amazing