the breakfast is in the rooftop was delicious and made to order

best part: breakfast on the roof terrace

free breakfast at the rooftop restaurant was a plus

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and

the hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing

the rooms were really nice. there was free parking.

wifi was not working in our room

modern in an old building, parking

great customer service and parking

the wifi and the tv didn't worked

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

same day laundry service would be nice.

external laundry service the hotel uses is horrible, they ruined all my clothes

had a gorgeous suite (15) with spa but no space to open suitcases and no cupboard to hang clothes - just a rail

breakfast is really good! wifi very fast.

room was very comfortable, overlooking the beautiful pool

the swimming pool/garden courtyard was lovely

breakfast started at 7 which was difficult when business meetings start at 8

we loved having so many delicious options for room service and drinks

daily breakfast wasn t great but sunday brunch was really good.

everything except breakfast.

the breakfast

spa was being remodeled so there was very noisy

spa facilities off the main reception

noisy at weekends nights. breakfast could be more generous.

great if you are driving because parking is included

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

there could be a few more utensils in the kitchenette

the suites with kitchenette are all super old

perfect size little refrigerator with the mini kitchen

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

very good bed, great wifi

wifi in upper floors was weak

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

pet friendly low cost per dog

the wifi is fast and there is lots of hot water

staff is nice , wifi is good

perfect! wifi too!

comfortable bed, good working wifi, very clean and a shower with good water pressure

the personnel is very nice and very helpful and of course the parking service is a real advantage especially

friendly staff always available, valet parking included (appreciated in this type of location) and a beautiful

hotel has no simming pool

the wifi outside the rooms was perfect but inside our room, it was sometimes slow.

the header of this property read and spa the spa was underwhelming

spa services are available in room we hope to try some next time

breakfast was incredible, and i really enjoyed that it was included in the price

the breakfast is very good, and it's close to coffee shops and restaurants where you can have a lovely

staff was super friendly and breakfast was delicious

they have spa service to your room

neither the wifi nor the tv worked in my room

wifi didn t work, the tv was not working either

poor wifi, no gym.

cold a/c in the room and internet works well, both wifi & wired

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

the pool looks a little sad, only two lounge chairs and it was hot

nice pool

the free breakfast was a nice addition

que es pet friendly

wifi is weak, but do to the thick walls that is one of the things that make this old building

the breakfast included was delicious but mostly the owners were so kind and helpful and really made our

breakfast was good

good wifi

location, staff, ac, shower and wifi work well

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

if the hotel can provide the high quality wifi and parking location, it will be perfect.

great central location. spotless clean. fast wifi.

some work done while i was there including a zoom call so it was important for me to have good wifi and it worked

wifi and parking

wifi worked well

they state they are pet friendly and your dog is welcome

hotel, beautiful room, amazing beds, great staff, excellent breakfast

is not pet friendly as it says in the description of the room

reception and bar staff ( especially the younger guy) were so friendly and helpful

the bar is fantastic thanks to emily valentin

the rooftop bar is lovely, they let us take our own wine to have with their food

room service is quite slow, but nonetheless is good

they were very busy and room service was a little slow but totally understandable

the wifi was very good

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi was iffy

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

very cute patio and design good wifi outside the room very nice & friendly staff

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

and i think they lost one sock in the laundry

one of the worst wifi i ve had in life

definitely the wifi. it was intermittent.

the hot water wouldn't come out all the time and the wifi was pretty unusable

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't

great location and price! lovely breakfast!

we had to leave early in the morning before the breakfast, but they had several types of alcohol

the wifi was very poor and kept switching off

the wifi can be weak, but they can get you an improved wifi if you ask.

i didn't had breakfast.

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed,

pity there is no breakfast, but enough restaurants on the side

- any option for breakfast or

mention that is pet friendly but actually there no specific space for pets but anyway you can have your pet with

internet, no laundry service

bar open until 11 or 12

breakfast is very good, specially listening live

2/4 days with no functioning wifi connection, and rather poor breakfasts

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

the staff was very helpful. we appreciated the laundry service.

the staff are exceptional. use of kitchen was a huge plus.

there is also a common kitchen where you can find water, coffee, tea and juice any time

kitchen shared area exceptional

wifi not the greatest

drinks snacks laundry bags should be replenished on daily basis

mostly friendly staff. awesome room service. nice pool. good drinks from the bar.

the kids club was not available, but other than that it was a ver good stay.

pool is for the kids - too noisy in morning.

my kids enjoyed the pool

wifi didn't work at the room, no water pressure at the sonk

horrible wifi

there is no room service

wifi never worked in our front room looking out at plaza

* wifi * staff- from the afternoon, not reliable

we had many( wine glasses,wine,ice, laundry services , dining, etc)

access to the parking is a little confusing, because the hotel is in a pedestrian street, so we ended up parking

so i would be wary about booking this for a fam of 4 (kids 10 and 14yo)

we had the big room with a kitchen

good wifi

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring

i also liked that the wifi address was posted in various locations throughout the building

the honor bar was a nice touch

wifi was spotty, at best, but it did not interrupt our stay at all

based on the pictures posted on the listing i was expecting to have a tub / hot tub / access to a pool, but

clean, nice with parking

it is one of the few that has a own parking

great location, super secure parking in the interior of the hotel

the hotel provides a courtyard and excellent parking that makes it easy to meet friends and rides if needed in

great location and fantastic staff. i had zero problems with the wifi

there were occasional disruptions with the wifi signal, but nothing terrible

we loved having the pool each day

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

the laundry schedule is only in working hours and they do not have irons for rent

free parking and pet friendly but you have to may to bring. free parking

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

location was good, had parking for us

one can hear the noise and music coming from the rooftop bar quite loudly in the room

the gym was horrible with broken machines

parking, a bit difficult to park when you go on a suv or a big van

great rooftop pool and bar that we should have made use of

rooftop lounge and pool is impressive

pool is seems to be not clean enough, on the sides there is a lot of dust and should be cleaned

i hate being forced to pay for parking, rude and aggressive

parking , staff, and restaurant

parking is really really small, everyone needed to get out of the car to check spaces and to make a

no parking space miscommunication between staff

room service and it's food... delicious!!!

drunk people yelling being so loud while drinking at the bar inside holliday in

the sightseen, confort , pool

good breakfast and wifi always available

internet wifi not very friendly to access at my room

wifi on tv didn t work, pool closes too early and no free breakfast

manager, check in, parking

gym and pool

i loved the pool and staff very nice!!!

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

the gym can improve and the pool

the location and great breakfast

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10 min walk to

the breakfast was very good.

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

nice buffet breakfast and a beautiful park across the street

wifi was good and a simple breakfast is included. pruce was a little too high i think.

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

laundry service was not available but you could do laundry by yourself

awesome breakfast

everything was great.the staff were attentive and the breakfast generous. the bed was comfy too.

i have rated it before, i just have to say that the buffet breakfast has considerably improved in my last stays

the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

clean, nice, good breakfast included.

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention

the outdoor pool.

almost forgot, it was missing a laundry room too

everything was excellent, the suite was huge, we loved it. the breakfast was very good as well.

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

staff were very friendly, the jacuzzi was clean and breakfast was nice

breakfast was great ,great place good staff,

the rooms were clean and comfortable, breakfast tasty and pool nice.

hotel has a very good location if you travel by car: it is easy to find it, there is enough parking space and

breakfast had many options and the parking facilities were much appreciated

great free breakfast

breakfast-superb they are very attentive to each client, always removing the plates, and

they ran out of towels, had to gave us pool towels

breakfast was good enough

good breakfast, proximity to tec de monterrey

breakfast was welcome but unimaginitive.

pool was very cold and restaurant closed at 10 am on january first

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

food in general was extraordinary; wifi service was very good and the room itself was gorgeously decorated

pet friendly

great play area for the kids

no breakfast included weak wifi signal

wifi was sometimes instable and slow. windows can't be opened.

the breakfast

the breakfast

wifi was good, room was clean, staff was great.

pool was a bit dirty and unattended. beds could be better. pillows were awful.

it offered many amenities such as a gym and laundry room which were in good condition and not something often

i like that they have laundry that you can use, and give a one free laundry pod

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

doing laundry is free and they even gave us detergent and fabric softener

laundry on site saves time and money

the breakfast was good, but actually it could be more rich

the parking was underground very accessible breakfast was good and staff was very polite.

the parking was underground very accessible breakfast was good and staff was very polite.

free breakfast with good options. very nice staff. clean. spacious room. good location.

wifi worked well

the parking, the rooms size , the cleanliness, the staff .

the pool wasn t warm.

nice indoor pool

great staff , parking and pool. great value for our stay

great staff , parking and pool. great value for our stay

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

the breakfast offer instant coffee

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

breakfast started 20 min. later

breakfast included

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

slow wifi and very unreliable

pool temperature

the gym was small with just a few machines and lower weights

there's no good parking entrance road sign

the breakfast wasn't as good as normally is,

breakfast and staff

their breakfast, delicious

breakfast always attracts lots of people, i guess this can't be helped since it's included with the

removed the breakfast like 5 minutes earlier and we weren't able to eat something there

rooms, nice location, easy to reach, good parking place

also we went there because of a good experience 10 years ago, excellent food thru room

they solved one little request we had at the swimming pool

wifi was slow

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

hotel is quite new and has an interesting parking lot so that is fits one car per room, although being small

the breakfast is quite good for this hotel chain and the room was amazing

great location super good and healthy breakfast staff was super firendly and helpful

you can use services (pool, bar, etc

30 in the morning on sunday in the hotel laundry room near our room

found the policies with the use of the laundry machine a strange

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

specially the swimming pool and jacuzzi

the bed was comfortable. the bar staff were helpful.