the wifi was also pretty bad, hardly worked from the room

no restaurants around and the kitchen only sold food for lunch

the room was clean and hot water within the bathroom, even with a kitchen space although we didn t get a

attention is dissapointing, there is only one cook on the kitchen and is the waiter as well, breakfast is very

the service attendance and room service.

excellent room, spotless clean, netflix, great breakfast, organise taxi to airport for you

very clean and good parking

breakfast was lovely too

convenient late check out time for flights later in the day

the most was the security, the cleanliness, the good treatment of the staff, the complimentary breakfast, and

breakfast was average

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

room very comfortable and delicious breakfast

country side ambiance, breakfast was fabulous, and the staff was very friendly and attentive

great full breakfast

they did not have any fans either, they have very limited parking space

quiet and very clean breakfast was very nice. staff pleasant

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

eggs had a weird taste to them, we couldn't eat them, and even though we had a small kitchen we couldn't use it

the location is excellent, very close to the airport, and the breakfast was fresh and satisfying

this is not a place to get relax the room is equiped with full kitchen, but there is no plate, a glass or

and an amazing breakfast selection

rooms are clean and confortable, large green areas and a very nice pool

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

the wifi was unstable.

great location, good breakfast

breakfast was spectacular, ladies in the kitchen very welcoming and attentive

breakfast was ok, fresh fruit, egg, oj, coffee, cereal, the cereal was surprisingly good

the breakfast was acceptable for the price

very well located with a good breakfast and shopping around the area

wifi coverage

wifi was laughable

had to ask for wifi

good wifi

wifi only available in the lobby.

breakfast should include some fruit and yogurt for the price

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

the food was actually very good for both breakfast and lunch

very good breakfast and the location was fine.

the included breakfast was much better than expected

truly wonderful - a lot of outdoor space with tennis courts, swimming pool, a lawn with dogs and kids’

peacocks, crystal clear swimming pool, clay tennis courts, beautiful landscaping, excellent customer service

the room service and shuttle were exceptional. the staff is very nice and friendly.

large rooms, new, employees, lunch, spacious, kids friendly

room service customer service could stand improvement

breakfast was good too and check-in was quick and easy

breakfast was amazing

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

awe some typical colombian breakfast

just a really minor thing but the bed sheets had a little stain and the pool towels too

the pool was super nice. and the guys that served the breakfast were very helpful.

restaurant and bar on site

gym fair enough location of the hotel is too far away from the center of medellin, but not that far

they should have 24 hour room service

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

very close to the airport and they have shuttle.

very clean, it has parking, airport shuttle, includes breakfast and the staff very nice

wifi reasonably fast and reliable

very closed to the airport, clean , room service.

friendly staff and tasty breakfast. felt the hotel was a good value for money!

the breakfast

i loved the breakfast which was delivered to us

shower and breakfast

we couldn't get any food in the hotel, only breakfast was served

facilities, the suite had a great view and included an entire kitchen

no daily room service. couldn t enjoy the balcony because of the smell behind the building.

my junior suite with awesome kitchen was stunning

bad wifi and non existent wifi in the room

the hotel and rooms feel like a hospital. you need to pay extra for room service.

the grounds help was phenomenal with breakfast and laundry

the grounds help was phenomenal with breakfast and laundry

breakfast was available but we never ate it

rooms smelled like mold, wifi does not work in the room

good breakfast

afternoon by the pool surrounded by nature was perfect

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

peace, sauna, pool

they help with the our laundry

the breakfast was poor

lovely and peaceful excellent service and wonderful breakfast

the gate will also be closed and will need to have wifi in order to call them

good vibes ud83dudc95ud83dudc93 we can make our yoga class online, good wifi connection

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

breakfast was delicious, staff is very friendly and location is perfect as it's surrounded by a lot

location. size. patio. breakfast.

more things to do for the location, a better breakfast, and available heater for my room.

breakfast was good and served at the room

to locate) but after 2 hours of trying i had to shower in a freezing cold water in the evening :( breakfast was

great breakfast en location

was told there was no fitness area even though it said there was online

the breakfast was my favorite part. the staff was also very kind

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

and her staff did an awesome job from making a fire at night to delicious breakfast in the morning

really sweet staff and owner with traditional food served for breakfast, lunch and dinner

the breakfast was good. the grounds were beautiful. hector (staff member) was nice and helpful.

there was not good wifi signal so the phone didn t worked at the room neither the projector to use netflix

the wifi was nor stable altogether is was a good

also a laundry room that is fully equipped

spacious suites location view from 18th floor laundry machine in room friendly staff

the walking closets, 2&1/2 bath and kitchen were convenient

you could order from the kitchen or serve from the buffet

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

wifi connection was strong

the views from the penthouse bar are amazing

nice view from the room, the breakfast was good, hot chocolate was excellent, the location was perfect for

ry good) + A la carte restaurants (superb) + 24/7 room service + swimming pool view + spa (superb) + great room

the 1 day laundry service was great

finally, we did some laundry and were shocked that they charged us over $135

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

we had a problem with laundry but the staff went over and beyond to help fix it (thank you

no pool but that isn't a deal breaker.

for example they do not have te option to room service the breakfast anymore which is a bummer

no pool

the rooftop bar was beautiful!

this property was great. clean, modern and great breakfast

peaceful and quiet. great breakfast and most of all excellent staff who were very helpful.

good wifi, good room service food, nice bathroom.

the breakfast and food

great breakfast

room service stole my valued earrings

the hotel also offered to do our laundry, but then they charged us for it

my second issue was the laundry price

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

breakfast was excellent

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

spa was great, staff friendly, room very clean

room, great filling breakfast with great service and great views of the city

in front of the hotel made it a little difficult to find the parking garage but we figured it out

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

wifi was slightly patchy at times so we had to switch it off for much of the trip

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi connection was poor

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

to wash my bedsheets every day, as it contributes to water pollution becasue of dtergent used in laundry

rooms of this caliber could use a minifridge as well as a laundry list/bag

parking lot

have to reserve the jacuzzi but they're flexible. room service could be more generous with ice.

good breakfast and nice building and hotels nearby as most looked like new or not built too long

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

also, hot water supply stops due to hotel activities such as laundry

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room

breakfast was delicious

the breakfast team were so amazing and great food to start the day with

000 for some laundry which is way too much compared to what we paid elsewhere and some pieces of clothing had

i had to get some laundry done, i dis confirm with them, that since i only have a few clotches, if it costs me

no laundry service

wifi worked extremely well

more light in the room. later breakfast like 11am not 10am haha

wifi in the common area, but not the room.

the complimentary breakfast was so nice to take the stress out of going out and finding breakfast

the wifi was very poor

i could easily go to to have lunch, breakfast, dinner and drinks with friends when i stayed here

room had windows into a semi-enclosed atrium where the breakfast was served and the lobby/reception area

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

the laundry service is extremely expensive

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

has not even a window - laundry service they offer did not work out, they forgot to do

wifi in the dorms cleaning stuff took/steal my shoes and then they appeared in the laundry

convenient 24h laundry service

than they lost my laundry it took 5 days to generator my receipt only to find out they forgot it again

laundry facilities were super helpful

good laundry service

also laundry service was a bit below our expectations : some was not totally dry and was not that well

room was spacious, cleaned every day, fresh towels,laundry service, lorraine was extremely helpful as we're all

far from subway (20min walk) expensive laundry (3times more than usual)

very friendly hosts, laundry service, free parking space.

we used the laundry service and paid at the desk

asked about laundry and they said they could not arrange this - though i think this may just have been because

location, quietness, clean. staff were friendly. the breakfast was good!

free parking was available

i think the bar and restaurant options can be improved for dinner

it was cleaned everyday the staff and breakfast was good

also, the breakfast included was perfect

wifi is total crap!!! practically no wifi there!

the bathroom is small the wifi is not good

breakfast selection was good, and service was excellent (nayeli was very helpful and attentive, i'm

was ok, was missing some basics such a coffee machine or laundry bag

only one pillow per person, no laundry service, no atmosphere, no hairdryer, no room service, basic breakfast

not laundry services ;(

suggestions for improvement: - a small note in the room with information about the price of the laundry service

parking garage was tiny and took time to park a large vehicle, but the staff were helpful guiding