the breakfast served was good

did not provide us with much information (i am fluent in spanish so that was not the problem) and breakfast left

the dogs were quiet and seems to be a pet friendly and family place

more things to do for the location, a better breakfast, and available heater for my room.

location. size. patio. breakfast.

they help with the our laundry

good vibes ud83dudc95ud83dudc93 we can make our yoga class online, good wifi connection

the wifi is unfortunately spotty in places.

was not what we expected. very limited, maybe not for a family with kids

great location. friendly staff and the breakfast was really good.

wifi was terrible and actually fully disappeared for the final two days

no room service, no vending machines, no mini bar, not even a bottle of water to be found

location less than 5 minutes from medellin airport, clean modern rooms, good shower, kitchen facilities, helpful

as compensation we got free room service in the morning

the parking lot security personnel are fantastic and very helpful

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

excellent location, comfortable, delicious breakfast, and the staff is very friendly

it's only too stay for one or two days. close to the airport breakfast is ok! wifi worked well.

they also offer an airport shuttle

the food, including the breakfast buffet was awesome

gymnasium is small but well

location to the airport was exceptional ud83dudc4c and the breakfast was one if the best we have

we have missed the accessibility to get wifi in the room (we had to call front desk)

the food, the spa, the decor, the service and the shuttle to the airport.

the spa was amazing!!!!! breakfast included

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast was average

room very comfortable and delicious breakfast

breakfast started immediately upon request

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

was told there was no fitness area even though it said there was online

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

the breakfast was my favorite part. the staff was also very kind

staff were great, the room was perfect and clean, the breakfast was a great touch

comfortable bed with good wifi

wifi didn't work

made to order breakfast was quick and delicious, and the dinner at on-site restaurant was tasty and well worth

for the price you pay you get great value, the hotel and the room were clean with decent wifi

the breakfast was good. the grounds were beautiful. hector (staff member) was nice and helpful.

really sweet staff and owner with traditional food served for breakfast, lunch and dinner

the wifi was nor stable altogether is was a good

there was not good wifi signal so the phone didn t worked at the room neither the projector to use netflix

and her staff did an awesome job from making a fire at night to delicious breakfast in the morning

wifi weak and did not reach my room on 2 floor

the entire staff was to busy gossiping by the kitchen instead of working

the wifi was also pretty bad, hardly worked from the room

it has a small but a covered parking

the service attendance and room service.

rooms were very clean with modern bathrooms and cable and wifi

peace, sauna, pool

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

so for kids not a good area

the location is excellent, very close to the airport, and the breakfast was fresh and satisfying

large spaces for kids to run around, pool, trampoline, playground and a very good breakfast

eggs had a weird taste to them, we couldn't eat them, and even though we had a small kitchen we couldn't use it

hotel is nicely placed close to the airport, it has a beautiful recreation area with a pool and kids games

located close to the airport it has a great restaurant, big outside pool and nice garden with lots of place to

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

the 1 day laundry service was great

cup in the room no laundry bag or order sheet i could get adopter but the socket type is uncomfortable

we had a problem with laundry but the staff went over and beyond to help fix it (thank you

also a laundry room that is fully equipped

spacious suites location view from 18th floor laundry machine in room friendly staff

the walking closets, 2&1/2 bath and kitchen were convenient

you could order from the kitchen or serve from the buffet

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

a closed parking lot for the guests would be nice.

pool gym wifi breakfast

pool, tennis and a great gym

great facilities and an amazing breakfast spread

the breakfast and food

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

breakfast with various dishes

of entering after 9pm via walkway through parking garage

difficult parking

i didn t like the breakfast bad quality!

the grounds help was phenomenal with breakfast and laundry

the grounds help was phenomenal with breakfast and laundry

beautiful surrounding greenery and a delicious breakfast

rooms smelled like mold, wifi does not work in the room

good breakfast

rooms of this caliber could use a minifridge as well as a laundry list/bag

to wash my bedsheets every day, as it contributes to water pollution becasue of dtergent used in laundry

room service is difficult to order as the person only speaks spanish

breakfast, location, staff, room was perfect and there was not mini fridge in the room but the

was a disaster, cue like animals no sense of control in the kitchen

+ room balcony + very good breakfast + excellent a la carte menu + great location + cleaning & laundry services

not use the laundry service they charge more than the room we paid 30 euros for a few items and it was not

room was on the second floor, just above/next to the laundry room, so it got noisy sometimes

(thank you staff kitchen reception , kitchen, room service)

the wifi was inconsistent at best

asked about laundry and they said they could not arrange this - though i think this may just have been because

we used the laundry service and paid at the desk

wifi connection in room (4th floor) would disconnect frequently

amazing staff, delicious simple breakfast

wifi doesn't really work outside of the lobby

000 for some laundry which is way too much compared to what we paid elsewhere and some pieces of clothing had

no laundry service

i had to get some laundry done, i dis confirm with them, that since i only have a few clotches, if it costs me

everything, great hotel, comfortable room, good breakfast, great location, super staff.

pool was great, bed was comfy, food was great and of course the staff was amazing

check in communication had my laundry done there in my favorite pants and my favorite shoes were not returned

could have been better if they did not steal my jeans and my shoes i had them do laundry and they did not put

the location and the breakfast

good and comfortable bed, good service, nice breakfast. for my opinion is in a good location

breakfast was okay location was okay

room was spacious, cleaned every day, fresh towels,laundry service, lorraine was extremely helpful as we're all

also laundry service was a bit below our expectations : some was not totally dry and was not that well

far from subway (20min walk) expensive laundry (3times more than usual)

good laundry service

very friendly hosts, laundry service, free parking space.

the only thing missing was a swimming pool! otherwise, fantastic

wifi was good & fast

noise on the 4th floor when partying at the bar on the 5th floor.

parking was not a problem at any time we came back to the hotel

free parking

not laundry services ;(

suggestions for improvement: - a small note in the room with information about the price of the laundry service

was ok, was missing some basics such a coffee machine or laundry bag

only one pillow per person, no laundry service, no atmosphere, no hairdryer, no room service, basic breakfast

parking garage was tiny and took time to park a large vehicle, but the staff were helpful guiding

the hotel also offered to do our laundry, but then they charged us for it

my second issue was the laundry price

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

felt very homey - like a bed and breakfast feel, comfortable, welcoming and helpful staff

excellent service,perfect breakfast,attractive interior

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

wifi was slightly patchy at times so we had to switch it off for much of the trip

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi connection was poor

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

laundry facilities were super helpful

the shared laundry service was out of detergent.

than they lost my laundry it took 5 days to generator my receipt only to find out they forgot it again

the breakfast was expensive too also the laundry

laundry service located in the same (6th) floor

the bed was too hard and uncomfortable- but there was excellent wifi connection in the room.

attention from the staff was superb, we loved our stay, very accommodating, good breakfast, lovely room, great

location, spacious room, comfortable bed, television, inviting pool, beautiful garden, delicious breakfast, and

pool was freezing

pool, small hotel so feels like home

also, hot water supply stops due to hotel activities such as laundry

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

poor wifi signal in my room

breakfast is basic but very nicely done

amazing rooms, decoration, location, breakfast and staff

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

the laundry service is extremely expensive

housekeeping staff should not knock on door to deliver chocolates (they were delicious though) or laundry service

staff were at times unfriendly and when they lost two shirts in the laundry, each worth $64 they told me that

the room and the breakfast buffet were exceptional as was the location.

the spa is incredible, the view, the gym and the facilities

location, clean, good wifi

wifi is total crap!!! practically no wifi there!

i wasn't informed about breakfast.

location, great and friendly staff, free breakfast, very clean, they clean

wifi service to slow

it was cleaned everyday the staff and breakfast was good

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

no room service & no restaurant!!! jacuzzi tub did not work!

clean, good location, good free breakfast

the rooms are large and comfortable and there is a decent gym (if you aren't exhausted from walking)

breakfast had little selection, room was small.

breakfast was at a another hotel about 10 minutes walk away.

free breakfast with really friendly lady who was a great person to see first thing in the morning

the breakfast was excellent

the breakfast was delicious

breakfast isn't included but there is room service available from the downstairs restaurant and loads of options

location, wifi, working space

friendly and helpful staff - beautiful and spotless room - top roof terrace with sunbeds and pool - private

location, spacious rooms, lots of nature around the hotel, cosy room, good laundry service

we only used the laundry service which was excellent and the front desk staff was always attentive to our needs

the gym was a little run down. the electric equipment made noises. clean.

my only complaint is at the hot tub or the spa wasn't working

i really prefer to keep the breakfast in the larger setting as opposed to the bar area

we like the size of room, friendly staff, location,, laundry service,

location was amazing, the bed was comfortable, and the wifi was decent

the wifi in the room was very bad

the rest room was too small & the wifi sucks. they can do something with the wifi.

wifi in our room (on 3rd floor) was way too patchy

very nice breakfast, clean rooms, laundry service, air conditioning

they tried to charge me twice for laundry service

breakfast had a good selection of hot and cold items, more variety than we expected

not really many vegetarian or vegan choices for breakfast.

everything was good value, wifi worked well, breakfast accommodates most diets (veggies and vegans won't get

the staff did my laundry but lost a pair of socks and still charged me full amount

position near the best restaurant and bar, very helpful staff and top service ( excursions, laundry

to get laundry done is only 10,000 pesos

the room was comfortable, had air conditioning, the bed was perfect to rest, the breakfast pretty good and the

great wifi

used their laundry service which was supposed to be the best in town

wifi did not work for 2 days

breakfast, location was amazing

pillows so hard and the wifi so poor. in the breakfast never have croissants.

breakfast and hospitality

itself is quite small, though we were prepared for that and the very large terrace helped - doing laundry through

the laundry service wasn t up and running (even-though the city of medellin was out of water for loke

asked for laundry service and we didn t get a heads up that it would be a luxury service and we had to pay

wish there were more breakfast options

had a patio with a spa bath, it was nice to be able to sit outside

hotel mistakenly charged me $52 for laundry charges

the hotel also has a laundry service

- the laundry service was not very accurate either (in the laundry paper provided, we had opted for

laundry service was very expensive

the rooms were clean and as described on the website; the same-day laundry service proved to be fantastic and

there is no stove or oven in the kitchen, just a microwave, so you cant cook

kitchen very poorly equipped - no pots and pans, no kettle, no hob, no bin, no washing up liquid

wifi is very slow and intermittent at times

clean and very good located, the kitchen's well organized, great staff, speedy wifi, very close to restaurants

reason i stay here is for the pool which remained broke the entire time

they did my laundry on a day that was closed and were available for anything i needed

great location, clean, tasty breakfast, helpful and kind staff.

location. cleanless. facilities. hot water. wifi. very quiet during the night. 0 noises.

breakfast was good

good location the room clean nice bed to sleep the breakfast wifi was very good

room however, was in a place were is close to the laundry and the staff room, hence early in the morning we

only big enough for one staff member and a laundry cart, guests had to wait

the laundry service was so expensive and not really good

the lobby and rooftop bar has the best craft cocktails i ve experienced in medellin

one day our room was not serviced until 6pm and the spa in the room needs to be turner on and off by messaging

very close to so many restaurants, places to go out, currency exchange places, and a great laundry service

staff were friendly and offered laundry service, yet not for free

room, weak wifi and breakfast same everyday with not much variety - 3 or 4 times including

great location, good parking, breakfast was nice, changed everyday and was big enough

very friendly and helpful staff, incredibly clean facility and great breakfast

hours of bar and room service should be open until midnight

although the hotel did have a decent gym on the 8th floor of the hotel

also the gym wasn t 24h

wifi changed automatically a d we weren't updated

in early especially maribel at the print was very kind and kind thank you the room is good the breakfast is good

wifi size of the rooms amenities

the wifi in my room was super spotty and barely usable. it wasn't the quietest at night.

wifi did not work. tv could not tune any channel, room very small, noise from outside nightlife.

have a pool neither a gym althoug both are listed on the web page

good breakfast, water machine on each floor is a plus

rooftop bar/pool - free breakfast, laundry service

ich i used)

five-star services like hotel laundry

our room was very comfortable, the breakfast was delicious, and we were within walking distance from a lot of

location, dj, swimming pool, design

around hotel, lots of good restaurants around hotel, pharmacy and grocery store 1 minute away, laundry behind

no laundry service

breakfast is delicious & is cooked on the spot

wifi was shaky

nearby parque lleras, restaurants and transportation. friendly staff and good breakfast.

i took advantage of the laundry service but what i did not like was they came to my room without noticed and

laundry service was really expensive + they lost some of our stuff :(

do your laundry here

breakfast was really good, delicious, different and they care about your allergies

-wifi sometimes drops in the room. - noisy from club below- ok with ear plugs.