great pool hottub area

breakfast had a great assortment of food

only thing that made the wifi seem fast was the elevator

parking in rear was tight on sat

variety for breakfast

laundry in the hotel

no laundry for guests.

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

of high school children running around late at night through the motel, in the lobby and in the bar area at

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

there was a large water puddle in the hallway by the laundry facility

breakfast and laundry facilities

have had signs up saying where the laundry facilities where the pool was where the vending machines were

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

breakfast was amazing. everything was clean

breakfast was good. room was clean.

everything. the staff the breakfast. everyone made you feel at home.

the hotel was brand new, everything was clean, and the breakfast was excellent

the pool is kind of small

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

response to a crime in the parking lot was awful

wifi and tv signal was spotty, constantly going out and rebooting

very pet friendly

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

be better if front desk can help to exchange the coin (for laundry machine)

didn't like how the staff was acting rude no room service ud83dude12 nothing it was a problem for us to eat and

also our room was right by the parking garage and the parking garage echo can be a little annoying in the rooms

50 and my laundry weren t even dry (half a load)

excellent hotel from the excellent room to the excellent breakfast

the continental breakfast quite handy

room was top shelf with a very modern kitchen and bath

pool small and with screaming kids, very noisy, not usually any pool towels available

was dirty, could hear staff talking real loud in laundry room behind our room

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

there exhuast fan in the bathroom was not working and wires exposed, neighbor next door was smoking weed, the

early check in

there were very rowdy kids right next door and in the parking lot

no business center and they have coin op laundry but no supplies to buy.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

pool was freezing cold and the hot tub just luke warm, so it was hard to enjoy our swim

pool was good and breakfast was wonderful.

pet friendly, nice breakfast

- bistro and bar was closed all weekend - no breakfast as advertised and expected - no service to rooms all

room was large had a large well lighted parking lot behind the hotel staff was friendly and had a maproblem of

nice rooms and pool area

location & clean pool

able to get a drink at the bar there and visit with friends

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

the wifi was also very weak, i could not get connected and the couple times that i did the connection

wifi was good

was clean, great food, lots of parking, a pool and spa open late, and a wonderful breakfast

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

could use a bit more parking

wifi was slow unless you wanted to pay 5 dollars for premium

fitness gym was kinda small with little options.

smoke, so i got a smoking room

was a bit of mold along the top of the shower in our bathroom and even though the room was non smoking, it still

the staff was so amazing they had me down in non smoking room but switched it after showing it was their mistake

not enough parking spaces. i booked it for the pool, but pool wasn't open.

non smoking room smelled like smoke. bathroom was nasty. vending machines didn't work.

the kitchen

no dishes or utensils in kitchenette

parking space yellow strips very hard to see

could have a little bit larger parking lot for the size of your building

filthy room, shady characters hanging around the entrance and parking lot.

breakfast and evening social were great laundry facilities were clean

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

laundry

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

or plastic bags available for dirty laundry/trash

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

free onsite laundry was also a nice touch

i like how quiet it is and peaceful. the free laundry is a bonus.

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

was spacious, beds were comfortable, it was very clean, they had an indoor pool, great location, laundry on site

breakfast, comfortable beds, laundry facilities, seperate sitting area and coffee available 24/7

the kids love the pool and hot tub as well

the room was nice. nice breakfast friendly staff

wifi was a little slow, but not terribly so

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

parking lot is too small, had to park in handicap because all spots were taken

parking was a little awkward

some sketchiness in the parking lot

location, cleanliness, and decent breakfast during covid.

clean and plenty of parking

always clean - great staff - pet friendly.

the pool was closed due to covid

he made sure we were completely taken care of in the pool and our room

the staff was great, the laundry facilities were never busy, overall i would stay here again

i reserved a room for a week with a kitchenette but the kitchenette had no supplies

could stock the kitchen with things

could use some supplies in the kitchen. name the stay better

the wifi worked great

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

2 of my kids forgot toothbrushes and the front desk came to the rescue

amenities were great (cooked to order breakfast, cocktail hour, free wifi, free parking, indoor pool &

t like noises in hallways we were tight by elevator room next to us had kids slamming doors all

guest laundry available

left some clothes to be washed in a secured laundry room and a shirt was stolen

there were a bunch of alcohol bottles all over the parking lot

lack of hot breakfast items

the vending machine prices. possibly more choices for breakfast.

like everything the restaurant the bar the way the building was set up i'll clean it was the staff was friendly

wasn't very clean, room service dishes outside the room doors lining the hall our whole

pool was packed but that will happen with kids there

i think room service could have been a little better. but overall i can t complain.

our girls loved the swimming pool & our beds were cozy

nice rooms, quiet, good value for the money, convenient and reasonable laundry

wasn't an atm or bill changer for laundry and vending

nice workout gym and laundry rooms

the laundry machines only take bank cards and charged my account multiple times

it is friendly & has vending machines and laundry

laundry facility was broken down

also house laundry center available on first floor along with vending machines

i went to do laundry i couldn t use the washing machines because they were all taken by other guests who had

while washing laundry the machine filled with water and they didn t even drain it

i don't think the laundry machines need to be $1

unfortunately, we were not able to have breakfast at this location because it was being served at 7 a

the heated pool wasn't quite heated and it was cold outside. but the kids still had a good time.

additionally, the breakfast had a wide assortment with a few hot items available

the pool on site was closed. so we had to use the sister property

the king suite room was nice in giving us space from the kids, and the bed was very comfortable

hallways were a mess with laundry and trash still at 4:00 pm

friendly and hard working staff doing the front desk work, laundry and maid service.

is clean and has a nice pool for the kids

we were unable to use the hot or pool because it was so full

breakfast wasn't included but wasn't a big deal.

the washer and dryer in the laundry facility worked well

the guest laundry is getting a bit old. it still worked fine just looks used.

the spa was closed

comfy beds and pleasant staff breakfast was decent

love the employees the room breakfast was good

same breakfast every morning

pool was perfect temperature

he assigned the room and gave us keys, but when we tried to use the key for the gym room, the key was not

cold pool

the property was very clean. excellent continental breakfast.

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

the parking lot is not good at all

was only one meat option for breakfast, which isn't a huge bother but could have been added onto

plenty of parking, fairly easy to find

having to pay for pool side lounge chairs is a bit excessive.

best hotel pool in omaha.

pool, hot tub and top of the line gym

know it s not the properties fault but we had a ton of kids and loud people on our floor

great breakfast, great location and excellent pet policies!

we did not use the pool but it looked like adults and children are like we're enjoying it

location was nice. it was in a safe area. there was always plenty of parking.

staff, breakfast, location

from the check in to the breakfast

big pool for the kids

pool spa room

pool not as pictured

small pool and hot tub wasn't working

very small indoor pool

the covid but it was the only hotel on our travels that didn't try to make something work for the kids

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

also, the laundry facilities were out of order which was inconvenient

informed that pool was closed which is why i choose it coffee maker broken laundry was

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

laundry, one elevator, ice machine the breakfast was toast

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

wish the pool was open but did not make the stay any different

clean, good continental, pool, fitness room. all good. easy access to highway.

found a pill on the floor of a pet friendly room that could have killed my dog if i didn t find it first

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

great design. full kitchen. wonderful happy hour. very good location.

breakfast was great, the on-site laundry, the gym, they were all great amenities

our room was spacious with a sitting area and a full kitchen

had no breakfast available due to covid19

staff was great, and breakfast was wonderful

smell on the 2nd floor, needs better breakfast but the food was good

parking lot had a broken car engine in just outside the front door

shower is great and hot, breakfast isn t fancy but gets the job done

amenities have been suspended due to covid or lack of fixing things including a sign on the guest laundry that

t do laundry that day so they didna

it is a pet friendly property, a pet waste station would be nice, but otherwise, there s not a thing i

there were little random pieces of rubber all over the floor, human/pet hair all over the bed under the covers

location was good for shopping and pet friendly, but costly with pets.

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was great and the staff was restocking the items immediately

,size of the room, and accommodations like the microwave and fridge, free hot breakfast, indoor pool

party was ruined because they couldn't invite their friends or send a location because the wifi wouldn't work

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

the variety of breakfast items, the staff, the location, we really enjoyed our stay.

room was clean and nice, break fast was good and the pool was great

location, (manager at front desk), having a fresh and daily hot breakfast, and my room cleaned every day

sister fell down the steps of the pool, my daughter did also

there's too much moisture and humidity near the guest laundry area

the breakfast was really good. my kids loved the pool.

pool was closed which really bummed out the kids.

breakfast was excellent, staff was very friendly and the rooms were very clean

room was perfect size and breakfast was a huge bonus

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

best hotel gym

our teen girls asked about a hot tub in the pool area

the gym is amazing

room was awesome, it was huge and had a small full size fridge and sink in kitchen area

parking for our pickup and trailer

i really loved how lit up the parking lot was because i felt that my car was very safe

comfy bed, clean and had small kitchen

staff was very pleasant and helpful. parking was great.

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

on site laundry and pool

included free breakfast and a guest laundry room

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

the laundry machines, makeup towel, staff

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

pet-friendliness + toiletry brand + decor + friendliness of staff + restaurant/bar on-site +

courtney at the bar was fantastic and one night we arrived as she was finishing up and she stayed and took care

it's pet friendly beautiful clean and the restaurant is fantastic

staff and genuinely pet friendly for my wife's esa dog

restaurant was excellent and the rooftop bar is quite special

every member of the staff was absolutely amazing! food was nice and well priced. gym was amazing

bar was closed and parking was rough, but super lovely stay, kind workers

we ordered room service coffee and never got it

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

loved the shuttle into the downtown old market - very convenient!

) the wifi is only available if you're a member of the hotel

front desk personnel was desk, kudos to mia and brittney and and the shuttle driver

the staff is very nice, the shuttle, internet

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

a very welcoming staff with great atmosphere and excellent shuttle service in town

there is a shuttle that will take you anywhere within 3 miles

finally after calling the kitchen/room service some one answered

that same night i had asked one of the receptionist if she ever heard anything good about a bar nearby,

laundry facility was clean

extra facilities like laundry room was a nice touch

they were good to let us use the laundry cart when the other cart could not be found

it had a bed and it has a kitchen with full size fridge.

my room was non smoking but i could smell smoke (maybe from other rooms

it gave me a headache and my kids couldn t fall asleep

breakfast was nothing to write home about, but it was pretty passable

the pancake machine is neat, kids loved it

mean to my kids, slammed things around

breakfast was good. location good

no laundry.

no laundry facility

gym doesn t have any water , no towels to use and all the sanitizer dispensers were empty every

have stayed there many times and it is always a friendly place to stay rooms are nice the breakfast is good

found it puzzling to note that although in the lifts is an invite to use the bar and a list of what could be

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

helpful, friendly staff and accommodating staff from the desk to the shuttle driver

very friendly staff. free parking. great location. free shuttle to the airport and around town.

could not figure out if there was room service.

the view and the shuttle an the front desk staff

convenient location and friendly service. i like the free laundry too.

parking lot

thought laundry facility was kinda expensive $2

always good to have a hot breakfast

itself wasn t the greatest but the rooms were great and so was what they had to offer for breakfast when

able to have room on main floor. breakfast in am was good.

this created a fairly difficult time finding parking or simply parking between

generous laundry facilities

but, the hotel has a shuttle that is always on time

was given a late check out upon request. huge rooms for low price.

where pet friendly at other hotels along our route cost us between $0 and $20, this place charged $100

room, the staff, the breakfast, the parking, the location and the view

i had to get up early the next day and find a laundry mat to dry my clothes

the laundry area really needed a good cleaning

bathroom- mold in shower, needs updating, had to be buzzed in to get to lobby, broken window in laundry/ice

laundry was not working

i love that cracker barrel is across the parking lot

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

wish someone would have explained the laundry protocol

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

the smell of laundry that had been sitting, staining in the toilet

trouble with the laundry app, wish i had understood i could use a credit card without using the app

this hotel says they have laundry facility and breakfast also a pool

no breakfast or laundry due to renovations

hotel says it has laundry facilities and serves breakfast that is not true

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

room smelled like wet laundry

wifi printed on paper, found it hard to read on the key envelope

no bananas at breakfast but plenty other things to eat.

breakfast was limited! not many choices!

thought the parking lot was well lit and the lobby had plenty of lighting and the desk clerk was very helpful

fitness center was a joke. smelled, nasty carpet

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

the bed was very comfortable. good parking spot.

eazy to find. very clean and comfortable. great breakfast.

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

location was amazing and the kids really enjoyed the pool

multiple equipment machines in the gym were not working.

we had a really nice stay. the whole family loved the pool!

and complimentary laundry

there was no pool and breakfast and the airport shuttle should run earlier and later.

location, free shuttle, and room was modern/clean

hotel offers a shuttle from the airport to the hotel, we called to get picked up but the attendants forgot so

no shuttle service to downtown bars/restaurants; shuttle only runs to the airport.

even at the pool

the shuttle driver was awesome, so friendly and knowledgeable

the front door was broke so we had to go through the side entrance and i asked the shuttle if they would take

room wish they can put at least 6 bottles of water in the mini fridge instead of having to call room service

good bar an restaurant, employee's where helpful and friendly

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

the pool was closed due to maintenance and the ice machines are clear on one side.

the staff and the room as well as the complimentary breakfast.

great breakfast!!!

clean comfy beds, pool gym and laundry room were open

i think they may have been having trouble with their laundry as they were lacking clean towels too

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

the 24/7 hot coffee bar was the best part for me.

didn t need airport shuttle but noticed one is available

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

nice facility ...good location...great shuttle

the bar was lively and parking is only 15 dollars per night when you re a hotel guest

they have an amazing fitness spa and the staff was exceptionally friendly.

the pool and gym were very nice. convenient to have a restaurant on site.

trash and laundry were left in the hallway all day, until that evening

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i liked the front store area had laundry soap and dryer sheets in small batches

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

you pay for parking and you pay extra every day for the water park.

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

nice room and breakfast. really enjoyed my stay.

pool was a little small, but comfortable sitting area around and beautiful sitting area outside

the pool echoes extremely loud.

staff was excellent, and finding a downtown hotel with free parking and free breakfast was surprising

the wifi was spotty at times.

i liked the layout and the size of the room and the full kitchen

breakfast was great nice variety clean and well kept dining area

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

the breakfast, the heated pool, the big room! it was huge!

laundry room closes @ 11 pm

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

guest laundry at one machine.

don't like how you have to take one elevator for the car parking, walk a long ways to go to another elevator

while i was waiting inline to check in they gave king spa rooms with river facing views to 4other people so

the food in the sports bar was good, and the boat theme is kinda novel

the spa tub was very nice and the room was very clean

we go for the casino and enjoyed that

smoke in the casino. casino bar very slow. slots not friendly.

no room service so it was convenient that there were also restaurants downstairs

i liked the convenience, restaurant s onsite and free parking.

handicapped parking too far from entrance.

2/ no shuttles to anywhere other than the other casino

arrival we asked about the laundry facilities

clean, and cheap room service.

the shuttle was very convenient and the driver was friendly

the breakfast buffet was a surprise didnt realize the hotel provided free breakfast

attached to casino. clean. great hot breakfast.

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

breakfast buffet was also good with lots of choice

love the location. it s close to casinos, restaurants and shops.

room showed signs of negligent pet owners

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

pet friendly and lots of families

i liked convenience of location & the pet walking area. nice lights to park my car under.

there was no breakfast. the shower was great.

the price of the laundry..

location, laundry room

laundry perfect

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

they will act like they're helping you out when you check in by not charging a pet deposit or whatnot

laundry and drier on site but no detergent available for sale

i like the female front desk girl and 3 cleaning/laundry ladies.

i liked that there was no pet deposit. the staff was very friendly and helpful. very clean room.

the room was decent and big pet friendly

staff was friendly. the remodel was decent. pet friendly which was really nice.

their laundry hasn't worked in a while and their web site leads on as if it's operational

pet fee was half as much as i paid for myself

chlorine smell from pool

i loved the breakfast and was served on time

breakfast was great

room, updated room (except for bed linens, which could really use an update), ice machine, laundry room, excellent

no linen bags for dirty laundry

was disappointed that guest laundry was not working

price, distance to omaha zoo, breakfast variety, fridge/ microwaves in room, laundry

neighborhood close in type of park lot the laundry likes a clean green philosophy

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

the wifi was fast,the staff were nice and polite and the breakfast was decent

the gym room and the pool

second stay here! it is pet friendly which i require. microtel is consistently clean and comfy!

this hotel had guest laundry as well, however i didn't need to use it

no dirty laundry bags

there was also an indoor pool that we didn t get to use

perfect location of u going to the casinos, movies, mid america center

i love the pool it was warm and heated

main dryer in laundry room left black marks on some of our clothes.

t be back have to pay for all our laundry to be

went to our room and saw family 3 very young kids staying right next door, baby was crying as they entered

every day the workers kids was in there swimming. so we had a hard time to get in there to swim.

every day the workers kids was in there swimming. so we had a hard time to get in there to swim.

plenty of fresh towel and laundry room with two each of washers and dryers

good fitness room and laundry room

clean. nice location. pick up / trailer parking if lot is not full.

also the kitchen was closed from breakfast until 5 pm, which was annoying

noisy ppl slamming doors kids running around

no laundry room.

laundry room needs help

my laundry was taken out of the washer and thrown on the floor

guest laundry not available

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

this hotel had handicap accessibility to hot tub as well as the pool, the staff went above

hot breakfast

was hard to find parking when we returned to the show big truck were taking up a whole side

pet friendly

parking a little limited as far as closeness.

i love staying here, they alot of extra amenities. free laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

great staff rooms breakfast and pool. free laundry for hotel guests

free guest laundry

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

the guest laundry was definitely a plus

kids could only be in the pool area for 10 minutes without complaining of a headache

the pool was ice cold and the lights were not working

pool was too cold!

excellent hotel. fast shuttle from and to the airport. friendly, efficient staff.